Tranquillita

È sempre un piacere soggiornare in questo hotel. È come essere a casa ma coccolati.

ANTONIO GENNARO CARDAMURO13-03-23

My stay

Good value for money hotel, great location, have stayed before and will stay again..

ANNE BAUER05-07-23

Great stay as always

As always this hotel is one of the best we have stayed in . The staff , room , breakfast

Kirsty Leigh Whitehead25-06-23

Great location and hotel

We've stayed at the Las Vegas a few times now, and must say it is excellent value for money, and the best location right on the porto cruz sea front. And the flamenco dancing show last night was the best hotel entertainment i have seen in a long time. Thanks.

ANDREW PAINE14-06-23

Weekend in Puerto de la Cruz for drumming

A very good hotel for our purposes in an ideal location.

ALAN MOORE12-06-23

Good

Great location every were was to get to

KEITH CROOK29-05-23

Could do better

Compared to TWO previous visits we feel the food options were VERY samey. There was only CHEAP English sausage, awful tasteless chicken sausage and some form of little fat German type sausage at breakfast, although to be fair there was always a good selection of available food BUT, where have all the lovely flavoured sausages gone? In 3 weeks we were only treated to steak on the griddle ONCE of an evening and nearly always seemed to be an option either in ribs, chops or roast form. Not wanting to put too much of a downer on the review it was always nice to have a reasonable vegetable selection and the salads were a good option. We were fortunate to get an upgrade to larger seaview balcony but it was the 'devil in disguise' couldn't believe up on 12th floor how the noisy street music was SO loud, so will in future perhaps request overlooking pool option as previous, with view of Mt. Tiede (or take more Paracetamol)!! The view overlooling Martinez Lagoons and sound of the sea really did compensate though The hotel from outside does look very tired but remedial works are in process, we actually like the dark blue that is starting to appear it's very stylish compared to the pale blue facade. The rooms are very comfortable and kept immaculately clean, bed linen changed every few days, even had replacement pillows. The very functional bathroom was a big walk-in type shower with a lovely powerful adjustable spray shower along with an overhead rain shower.

GILLIAN GREEN24-05-23

Great as always

Good service as usual

David Aris Frias morales23-05-23

Our fourth visit

This was our 4TH visit to the hotel over the last 8 years The hotel offers very good value for money And nice and cleen, And the staff were very good ,we remember some from the first visit So it shows a good hotel to work at for the staff The only criticism we have is the smell in the toilets in reception As you need a pass card to get in (so the general public have no access ) This is not very nice We remember the same thing last time as well We know that there is no window in the room but something must be able to be done with ventilation Just a little thing But little things mean a lot

THOMAS HARRISON22-05-23

Excellent hotel

Having stayed in december 2019 and having had to cancel several stays due to covid wasreally looking forward to my return it was just as good excellent food great room all the staff were really friendly and even 2 in restaurant remembered me overall the hotel is superb in every way. For 20 years I had stayed in another hotel and your hotel is far superior and will be returning again to this hotel soon thanks for brilliant stay best hotel in puerto

ELAINE FRANCIS15-05-23

Family holiday

Have been several times to the catalonia las Vegas over the years the hotel has changed. Reception not very hospitable never speak as you pass the desk. Did request lower rooms with shower as two people with disabilities only one room had a shower. Request lower floor was on the 7th. I like the hotel for its position but you need to think of your visitors. Disappointed to see so many Spanish people taking food away at breakfast packingthere bags, and going it so boldly in front of the waiters. I must also say as a good point Marina our chambermaid was excellent polite and efficient

MARCELLA PERKINS15-05-23

Never disappointed

We’ve stayed a few times before and always enjoy our stay. Clean,comfortable and friendly staff. Central location. Couldn’t ask for more.

MYRA BLAIK26-04-23

Stay in April

Love the hotel food especially fabulous

DAWN HILL26-04-23

Terry and Laraine

Our 3rd visit to this hotel and always a pleasant stay but some of the internal area could do with some TLC

TERENCE HASKER23-03-23

Holiday at catalonia las vegas

Had a very enjoyable holiday as usual. Hope to return next year.

WENDY DALLEY20-03-23

Friendly and welcoming

We enjoyed our stay and Lidia at reception was exceptionally helpful and friendly. The only reservation we had was with the room, which, though perfectly adequate needed an update as a crack in the bath needed mending and the bedside lights were a bit loose wonky - but again did the job as they were bright enough to read by.

MARGARET REEVES15-03-23

Holiday

Enjoyable holiday

JOHN ORDIDGE07-03-23

Dated

Well located hotel, the room we stayed in was a standard room and a bit dated. Staff were friendly enough. The food was plentiful but nothing special overall a three star hotel never a four. People with mobility issues may struggle here.

MALCOLM SCOTT06-03-23

Stay at Las Vegas Catalonia Peurto del la Cruize

Great location Friendly staff Very clean Plenty of choice in the restaurant Lovely pool.

KATHRYN FROST02-03-23

Catalonia Las Vegas

This was our second time staying at this lovely hotel & have already recommended it to several of our friends.

JOHN HAMILTON26-02-23

Good with some issues

Staff excellent, food good apart from overcooked vegetables, swimming pool good. Hotel now in need of repairs, leaks in dining room ceiling, some flooring has issues. Only big problem was noise at night from disco club in near street and early traffic noise.

WILLIAM BEERE22-02-23

LVc

Good stay, great place to relax and central for some excellent walks

RAYMOND KILHAMS17-02-23

A nice stay

Had a good time. Room basic but adequate. Seemed small but maybe because it was a corner room. Had problems with the shower but this was rectified. Food very good. Attractive pool area and terraces. Well maintained gardens.

MANDY FERGUSON15-02-23

Winter sun

Lovely well positioned hotel.

CHRISTINE INGRAM10-02-23

Great location but a bit tired

The hotel is in a super location close to the old town. Generally we found most of the staff to be friendly and efficient but the property is in need of some serious updating, especially in the public areas. While we were there the dining room ceiling suffered a leak leading to a section of it being cordoned off for a number of days. The reception team were efficient in dealing with a couple of issues we had with the room. We were on half board and while breakfast was generally good with lots of choice we found dinner to be a bit hit and miss although we could always find something to eat. The dining room team were pretty good but some days seemed to ignore plates and dishes piling up on tables. The entertainment team were great and a variety of shows put on in the evenings with a majority of acts geared towards the Spanish element of a multinational audience. Most of the public areas are dark and tired, the entertainment area was dark with uncomfortable seating. The pool area and gardens were immaculately cared for with a great team who obviously take pride in their work. Overall though we would return.

PETER BAMPTON08-02-23

Lovely holiday

Lovely clean hotel been to this hotel several times now. Excellent staff very friendly and excellent service. The hotel is in a perfect position. Would definitely recommend.

VICTORIA MITCHELL06-02-23

Excellent location

The hotel has all the facilities one would expect. The staff are courteous and friendly. The rooms are well equipped. The location is on level ground near the sea, lago martianez and promenade. The views from the hotel are lovely. The pool area is spacious and sunny.

JAMES LYTTON26-01-23

A thoroughly enjoyable stay.

This was our second visit during the last year which,in itself, says something. From when we were greeted cheerfully on arrival to when we checked out we were impressed with the hard work and caring attitude of the staff. Our room was kept immaculately clean and supplied with towels etc by Montse. There was a vast variety of food on offer at both breakfast and dinner. The pool area was kept in immaculate condition and overseen in a friendly manner by Domingo. The location of the hotel was excellent for both its views of the ocean and El Teide. We have re-booked for December. Thanks to All the team at the Las Vegas.

HOWARD MILLET25-01-23

Mr mosey

No complaints every thing perfect

WILLIAM MOSEY23-01-23

Lovely stay over Christmas 2022

The hotel is in a perfect location however inside there needs to be changes for me to return. On arrival I was met by reception staff who did not seem to enjoy their jobs. They did not smile or give a warm welcome and this was the impression I had throughout my one week stay. There was only one lady and one younger male that were occasionally helpful. The Front desk team are the first people everyone see's and they need to make guests instantly welcome. I had previously requested a sunny balcony and this was fulfilled. I was given room 1107 which was small but the views were brilliant and the sun shined on the balcony all day. If you book a sea view room is it very unlikely you will get any sunshine on your balcony. I stayed on half board and the food choices were amazing. There is a hot griddle station with chef cooking a choice of meats/fish. The dining room itself is more like a canteen than a comfortable restaurant. Some staff are pleasant others just ignore you. The lighting is too bright and stark. You can hire pool towels and a kettle with a refundable deposit of 10 euros each when returned to reception. There is a non refundable charge for using the room safe of 5 euros a day. Overall the public areas are looking worn and they are not very comfortable. A mix of table and chairs along with settees would be nice in the front bar area.

RAYMOND GRIMMETT03-01-23