Excellent

Great service and a lot of possibilities! Beautifull hotel and kind staff memberd

TAMICA RUIJTER04-07-23

verry good Hotel

We enjoyed it very much and will definitely come back

Johannes van Berkel15-05-23

The food was amazing!

I really enjoyed the food at your resort.

LAURA BONETTI07-07-23

Relaxing vacation

Loved this resort. Would highly recommend and will be happy to come again.

GINA KOENIG06-07-23

New clientele

We were here twice about 10 years ago. We realized that the average age has probably reduced from 50/60 to 30/40. We are over 70 and we felt sometimes we were at the wrong place. There are more parties in the pool bar than any other places we have seen. 10/15 persons drinking and yelling. Otherwise, we loved our stay both for comfort, service and food.

YVES GAGNER04-07-23

Excellent Resort

Great Resort. Exceptional staff. The food is very good except for the Italian restaurant. The upgrade to the privileged was worth it! The entertainment staff was awesome!

ASHLEY PETTUS03-07-23

Relaxing Vacation, Could Improve a Little

I'll start by saying we had very high expectations because of a referral from a friend who absolutely loves this place. This got us off a little bit on the wrong foot. We were expecting extremely nice rooms and acceptable food. We arrived, the lobby area is very nice and members of the "greeting team" are top notch. Our rooms were nice, but nothing spectacular. We also noticed the air conditioner. While the room was "cool", it certainly wasn't cold. We made our way to the pool area. The pool is a nice size with a bar located in a convenient spot. The beach, well, it wasn't their fault but the beach was overrun by sea grass. We then made our way to BLoved to grab a bite to eat and we were in the "finger food" window of service. The finger foods were okay, nothing outstanding. We then made arrangements to eat at Tuscana. The service was great at Tuscana, but to say the food quality and taste lacked would be putting it mildly. Now we're getting a little concerned. Now onto our full first day. Breakfast would be at La Palapa, the buffet. Our friend said this is his favorite place. Okay! Breakfast at La Palapa was pretty good! Like any buffet, you had some really good things and some that weren't so good. Service was great. Starting to see a trend here with the staff! We then ate lunch at La Palapa.....it wasn't as good as the breakfast, but it was adequate. We enjoyed the day at the pool and took some walks down the beach and realized everywhere was getting overrun by the sea grass. We made our first appointment at the spa for massages and were enjoying the day. You know, this place is kind of growing on us. It was then, that we found one of our gems of the stay. We ventured back over to BLoved during the dinner service window and ordered up some appetizers. We weren't going to eat dinner, we just wanted something to snack on. We had the Tuna Crackers and the Scallops. Wow! This was really good. We then decided to have dinner.......again, really good. This began the rest of what was a very enjoyable trip. Not to get into too much detail, but we made 4 visits to the spa for various treatments and we ate 12 of our 15 meals at BLoved. Our rooms were in the last building, closest to the pool, spa, and BLoved. We almost never went away from that area because everything we needed was right there! The staff at Catalonia Royal Tulum is exceptional. Their responsiveness is what you'd expect at a resort that costs twice as much. The spa services are top notch and very affordable. The "beach crew" worked extremely hard trying to keep the beach clean of the sea grass. They finally got the upper hand the last two days. On those days we could really appreciate the type of beach the resort has to offer. We had a great time. The resort is fairly small and intimate, which is exactly what we like. The little Coati running around in the mornings and evenings made you really feel like you were sharing their habitat. We would definitely return.

MITCHELL BRADSHAW28-06-23

June23

Beautiful hotel with an amazing, cordeous, and friendly staff. The pool area was very nice.

PATRICIA DINIZ28-06-23

Amazing 5 star stay!

Myself and my husband had the most amazing time at Catalonia and we were sad to leave. All the staff were super helpful and lovely and everyone went out of their way to make us feel special the whole time we were there. The food and restaurants were amazing, our favourite was Rauxa. Absolutely brilliant experience watching a show whilst eating an amazing meal. We even got a shoutout for being on our honeymoon which made it extra special. We want to thank the whole of the entertainment team - Charlie, Diego (sorry we can’t remember all names!) everyone was so lovely and we loved getting involved in the entertainment. Rooms were spacious clean and comfy and the mini bar was a great plus. The hotel itself was just so beautiful. We would love to return one day next time we visit Mexico. Highly recommend anyone visiting Mexico to book this hotel. Loved every second.

KAMISHA ADAMS23-06-23

Beautiful resort

The resort is beautiful and clean. We had a great time! The only setback I’d say is the alcohol selection is very slim. The food was good and well presented, but too many ingredients and not enough shellfish options for me personally. Rodolfo at the swim up bar offered the best service!

DEMI SHADAUN MC20-06-23

Excellent stay!

I stayed at Catalonia for 7 days in June 2023. The experience was wonderful! The rooms were very clean and well cared for daily, and the AC was cold and kept us cooled off when it was hot and humid outside. The bed was very comfortable as well. Food was all very good. My group tried all the restaurants except Raxua because we couldn’t get a reservation but aside from that Adelita’s was our favorite. Drinks were all really good! We tried all the different bars in the resort and definitely figured out which bars made our favorite drinks pretty quickly. Expeditions were easy to book through staff in the lobby. We utilized the beach and the pool numerous times. The ocean itself did have seaweed most of the days but there was a clear day when we did get in the water. Off the private beach area there were very close patches of clear water that could easily be accessed as well. But napping on the lounge chairs by the ocean was amazing and the pool area was a fun time each day as well! I would definitely visit again. I was with a group of 5 who were all in their 30s and we had a great time!

COURTNEY WINTERS19-06-23

2023 Family Break.

This is was our third visit to this Hotel. Probably won’t be the last time with a bit of luck.

IAN COOKE13-06-23

Paradise

Beautifully appointed hotel n beach! Very different surroundings hotel placed in jungle! Food is hit n miss! Need to work on food quality

JOHN ROCHELEAU13-06-23

A wonderful holiday

We had 2 wonderful weeks here and can honestly say that from the moment we arrived we were not disappointed at any time. The staff are so welcoming and will go out of their way to help you. The food is very good and there is plenty of choice and it is easy to book the restaurants for the evening. Beach and pool area are stunning as is the lovely walk through the jungle to get there. We will definately be returning.

DAVID JONES13-06-23

Catalonia Review

Great small resort filled with the best employees. Been at this resort 5 times because it has a great beach among its many features.

CHARLES SEYBOLD12-06-23

Amazing!

We loved everything about the resort! Margarita at the spa was fabulous! Minerva at the Amstar tour desk was so helpful and knowledgeable, she really went the extra mile to help us and to make sure we enjoyed our stay. Those two ladies are the reason we will stay at Catalonia again!

MEGHAN JOHNSON12-06-23

Superbly relaxing

Perfect for relaxing and recharging your tired, weary soul

MICHAEL TURPIN10-06-23

Vaca blast

10 out of 10

DORIS MC07-06-23

May trip

Our stay was from May 28-June 3. We had a Privileged Romance room. The room was super clean and very comfortable. Food at every restaurant was very good. We liked the 'Sorrento' by the pool the best. We opted for room service on two occasions, due to some strong storms that hit us. Food was prompt and tasty. What I loved so much about this resort was the nature walks and all the animals/birds I saw. It was simply amazing and you felt like you were indeed in a rain forest. The peaceful nature of the resort was just what I was looking for. The pool area was one of the best that I have experienced at resorts I have been to. Overall, I loved our stay and can not wait to return.

ROBIN BOKUR06-06-23

Anniversary

Catalonia is a beautiful site that is well kept and has everything you could wish for as a vacation site. Choices for food is excellent and all the staff we encountered were friendly.

JOSE VARGAS06-06-23

Fantastic, but food could be better

The hotel is spotlessly clean, the staff are amazing. We had a fantastic 2 weeks at this hotel. The only downside for us is that the food choice and quality wasn't as good as other hotels we have stayed at nearby.

PAULA BROUGH06-06-23

A great break away from home

Overall a good experience

DIANE HERBERT06-06-23

Spectacular First Experience

The employees are all super friendly, smart, and proud to be doing what they do. Every person I had an interaction with was respectful and efficient from the bartenders, hostesses, cooks, and room maintenance team. I am grateful that everyone knows multiple languages, especially English. Spanish is hard for me and others, but I am learning and practicing. Hearing your native tongue in an area of the world you have never been to is very comforting. I was met with courtesy from the employees I would practice Spanish with, and they would help to correct my pronunciations. Every member of the Catalonia team should be proud of the experiences they provide for their clients. The attention to detail was very noticeable in every aspect of the resort. We had an extravagant trip, and will definitely be returning soon.

JACKSON BRYAN05-06-23

The best resort

I would come back here 1000 times! There was not one thing we didn’t like. The staff was great, the food was great. Overall 10/10!

SARA DAMBROSIO03-06-23

5/19-5/23

What a fantastic experience! Everybody and I do mean everybody was so incredibly nice and hospitable. The resort was so beautiful and extremely clean and well kept!

Adam Bergen24-05-23

May 16 to 23 2023

We had a very relaxing time during our stay. The staff was very attentive and we were fortunate that most days the seaweed stayed out at sea so that the beach looked beautiful.

MICHAEL EUGENE BENUS24-05-23

Anniversary getaway

The resort is beautiful! The room was nice, but the bed was horribly uncomfortable and we were battling mosquitoes the entire time. Rauxa was my favorite! The food was flavorful and the show was excellent. We ate at the grill twice - first time was good except there was zero seasoning on any of the meat. Second time the “New York” was awful La Palapa always had good options and we enjoyed it for multiple meals. Only having 2 lunch options got old though being there for a week. The pool bar should open much earlier than 11:30 and the pool was dirty (looked to only get cleaned once a week) We were down by 7:30 am a couple of times and nearly every single pool chair had a towel on it which was disappointing. The lady at the spa counter both times we were there was rude. We got couples massages and they were wonderful! Both ladies were lovely. We also really enjoyed the sparkling wine and fruit platter prior to the massages. Overall the resort was beautiful and the service was good. The food was hit or miss but that is to be expected at an all inclusive. Our maid was wonderful even though she came in when we did not want service and had the night time sign up. Amstar people were great!

HEATHER LEON20-05-23

A nIce place to kick back

Far from the maddening crazy crowds of Cancun, a peaceful small retreat tucked into the jungle. On the beautiful Carribean beach.

RUSELL FREMONT MACK19-05-23

We’re happy to return to Catalonia Royal Tulum

My husband and I enjoyed visiting Catalonia Royal Tulum again. We were there in December with our Canadian friends and returned in May with our oldest daughter and her adult children. My husband and I stayed for 10 days and the daughter and family were there for only 5 days. Wish we could have stayed much longer. Every day we enjoyed our breakfast at B-Loved and lunch there as well! The breakfast team was very attentive and friendly. Juan, Julio, Esther, Fabiana, Sandy, Argel, Freddy the bartender, Baiman, and chef’s Ariadna, Magdalena and Luis! I don’t remember all of the evening staff, but when we had our romantic dinner on the beach, David took excellent care of us! He took many pictures for us and they all looked great! We also enjoyed dinner at Adelita, the Grill and Terrace Tapas. I wish I paid better attention to our waiter’s name. I appreciate the waiter at Adelita explaining what we ordered and how spicy each sauce was. We will definitely return

MARSHA JOHNSON18-05-23

Good but used to be better

Our 7th stay at one of the Catalonia's (Royal Tulum) was impacted by the Sargasso weed on the beach. We are beach people vs. pool people, so for the 5 out of 8 days that the water was not swimmable, we were left wondering why we came. Luckily the wind died for 3 days and the water cleared up. Also, both my wife and I got ill after eating at Beloved. Maybe a food prep person was sick or not adhering to cleanliness standards? That has never happened before for us at any of the Catalonias on the Riviera Maya.

THEODORE MECKLIN18-05-23