Short stay

Great hotel - checkin was very slow

HILARY JANE ROWARK31-08-22

Very convenient

All in our family, 9 in total, were very pleased with the accommodations, personnel and location of the hotel.

JEANETTE ESTRELLA16-08-22

Excellent hotel in the centre of Barcelona

We stayed at the Catalonia Ramblas for 3 nights and I can certainly recommend this hotel. It's clean, central and the staff are outstanding. The beds are the most comfortable that I have slept on.

MARK SACKS04-07-22

Great hotel, excellent location,good rooms

Everything was great. I loved the many spaces to take a mid-day break in (rooftop and -1 level). The pool area was also relaxing, clean and good service. The pool was a bit crowded (small for so many people) and the room was a bit simplistic. Although, minor issues

TIMOTHY SWETTLEN03-07-22

Great hotel, with a few gripes

Catalonia Ramblas is overall a great hotel! My family and I stayed there for 5 nights. The rooms were very comfortable and clean. Just a few gripes I have to mention. 1. When walking into the hotel, there was always a very strong perfume smell and it was not pleasant. 2. The WiFi was VERY SLOW! 3. There was only one towel hook in the whole room and no towel racks. It made it difficult for our towels to dry. The location was good, if you don’t mind being in the thick of it all.

NICOLE HEATHWOOD22-06-22

Exactly as described

Room was clean, staff were friendly. Great location. Pool was nice. I'd definitely stay there again.

AMIR SARDARIZADEH09-06-22

Okay, not great

1) Unfriendly staff at the reception. They don't provide enough information on their own and when I tried to ask a few questions, the person was annoyed and made rude comments!! 2) Intransparant billing. When you order food in the room and they charge you at the check out, they don't provide any details in the invoice. You don't know what you are being charged for. If you insist on details, they take 15 minutes to figure out for themselves. So if one is in a hurry at the check out, one has to pay whatever they ask without the details! 3) Same breakfast options everyday. No variation. For 6 days. 4) Shower, phone and some lights in the room didn't work properly. The hotel staff took 3 hours to fix the first two. That too after consistent pursuing. I didn't have the courage to complain about the lights after this. 5)The room is really dated and needs to be modernized. Not really worth a "superior room" in a 4+ star hotel.

PRACHI KUMARI09-06-22

Excellent

Great location., staff friendly hotel very clean.

PAUL HACKETT25-05-22

Family holiday

Great location, close to metro, shops and restaurants. Clean and helpful staff. Breakfast had a good selection and everything was fresh. The restaurant was good value for money.

Marion cusens15-05-22

Management needs training in customer service

Arrived on a Saturday and the ac in the room did not work. This should be checked by staff before guests arrive. We had been sitting in the lobby until 3 to check in then were told to go back to the lobby to sit until the electrician fixed the ac because they said they were full and couldn't offer another room. We were not offered a beverage by mangement while we waited. The AC made noise all night. The next day they sent the person again to fix it. It was better but still made some noise. On Sunday everything is closed. We already had a disappointing lunch at the hotel by the pool on Sat. We ordered paella which was greasy, a lamb burger that didn't taste like lamb and a caesar salad. Of the 3 only the caesar salad was ok. Breakfast was not included in the price. It was expensive and the buffet was not that good. The best of the buffet was the fresh orange juice and the cappuccino and smoked salmon. On Sunday even though we didn't like the food but also were unlucky with a tapas place in town and another paella restaurant we thought we would get a cava and sandwich outside by the pool. They were set up for a later party but the desk said we could eat there and the management said we could eat there if we sat over to the side. We sat down and then another manager said we had to leave. He offered nothing for our inconvenience and wasn't polite. There were 4 staff that were very pleasant to us: Luis at the bar, Laura and Angel at check in and a fellow who went outside with us to show us where the taxis were. The staff was fine....problem is communication and management. Based on this experience would not book another Catalonia hotel in any country.

JANET NASH10-05-22

Great location and friendly staff

Great location, lovely hotel, food excellent and staff very welcoming. Room and shower excellent

MARY BYRNE09-03-22

Perfect

Perfect location, lovely room and so quiet!

CURTIS HOWARTH21-02-22

Excellent Hotel & Staff

Hotel was excellent.. Staff where extremely helpful made our stay even more enjoyable.

Mick Lyons25-01-22

Good conditions in a central location

All good so far, but two points to critisize: You offer no bath slippers in the room and at the reception you need to pay 5 euro for it. Thats not normal in a 4-Star-Plus hotel. The heating did go up only to 22 degree, for me ist was too cold in the evening.

Joachim Klumpp09-11-21