punta cana

review

Food was alright, nice beach, annoying you had to upgrade to get access to the rest of the property

NOLTE AILEEN DELK17-03-20

GOLD MEMBERSHIP

I Hope this review creates a change for how a member should be treated at ETC. EVEN THOUGH THE PLATFORM IS A GREAT EXPERIENCE...... I feel at times employees do not realize a " FAMILIA" member and leave a member in the rear. I understand there are lots of nonmembers but members payed for the privileges that should be given to them at every instant. I have used the Gold platform twice and I have not felt the true FAMILIA experience completely. This is not a bad review.... just one that I hope will change my membership to be what I paid for.

MARCOS ANIBAL CARRASQUILLO17-03-20

Ferien

Gut

FRANCINE FRAU EICHHOLZER17-03-20

Holiday March 2020

Had a great time. Resort was clean and tidy and all staff were pleasant. Food was exactly what to expect from an all inclusive.

ANDREW WINSLOW17-03-20

second visit

We love the resort, its features, the ETC extras and the friendly fabulous staff. This was our second trip because we liked it so much last year. The accommodation were beautiful and it locale close to the beach was super. Next year we plan to stay on the Royal side, due to the adults only rule , and possibly book our kids into the Bavaro side at the same time. our only difficulties were sometimes not being able to clearly communicate our need to staff due to language barrier (I speak only English and French). There was also the unfortunate incident when the laundry spilled bleach on a pair of my walking shorts, but management did compensate us for the loss. It would also be great if CREAM was an option for our coffee instead of milk. Although some of the more enterprising staff managed to come up with some for us from time to time. all in all - a great time we look forward to repeating next year!!!!!!!!!!!!!!!!

HARLAN MICHAEL MUSHUMANSKI09-03-20

Very nice time

We had a great family dinner une at Catalonia Bavaro!

, ALEXANDRE BONNET LABORDERIE09-03-20

Très bien

Bel hôtel, nourriture correcte, spectacles de soirées peu intéressants. Bel entretien des lieux, propreté. Bon service à la clientèle (Jeyson)

CAROLANE LAJEUNESSE01-03-20

Catalonia Bavaro Review (Feb 2020)

Overall our experience was great. The landscape at this resort was beautiful. The pool is big and lots of places to sit. And nice to be able to sit at the beach with lots of seating and the bar/creperie right there! We had to wait a few times to get into the buffet and sometimes we were seated and then came back from getting food and our seats were taken. This was a bit annoying but overall it was a good experience. The restaurants were very good (the Japanese one was super fun!). They didn’t take reservations so we had to wait for these. But once we knew that it was fine and we could get a drink at a nearby bar. We didn’t have kids with us so it wasn’t bad to have to wait. Overall we had a great time!

SIEDERS MIKE29-02-20

Très beau resort

Très bien

, MICHEL BARIL29-02-20

Beautiful property

We loved the landscaping, pool, and beach at Catalonia. The facilities were clean, spacious, and many rooms were newly renovated. The food was decent; a wide variety of options, though the quality was average. We were quite disappointed in the kids program because the kids club facilities were geared towards young children, and unfortunately there were no English-speaking kids attending the week we stayed (so we didn’t get much of a break). We loved that our rooms had balconies with hammocks, a mini-fridge, and a sitting area. Overall, a good experience.

NATHAN Roth29-02-20

Resort Stay

Everything was great! We would definitely come back again. The place is beautiful! Loved our room. My husband loved being able to walk to the golf course.The only thing that I had an issue with was the loud music coming from the beach club that we could hear at our room everyday. It don't have to be that loud. Quite annoying listening to the thump, thump all day. The other thing was we didn't have any towels for a day & a half. Had to call to get some.

RUSHTON BRADLEY26-02-20

Vraiment super

Mise a part les concierges pour le Traverlodge privilège ils sont vraiment très fatiguant

MELANIE CHARTIER22-02-20

A day in Paradise

We had a great time at Catalonia. This was our 5th visit. We noticed there seem to be a cut back in staff. A lot of new faces in the animation group. Seem to be less in the group.. previous years the mingled with all the customers. Not so much this year. The food was pretty good. We had a couple of our group get stomach issues, which has never happened before..(we are a group of 9) The menu in the Yuka changed last year and was not to our liking, so we did not go the that restaurant.. The service was great in the restaurants.. Antony was great with our group. We were glad to see Ruben back at the end of our vacation.. Carolina in the buffet was excellent she sure made us welcome.. we were sad to see Luis Rameriz in the Italian restaurant leave.. he always looked after us...he has been looking after us for the last 5 years and we always looked forward to seeing him. Sarah at the lobby bar was always looking after us.. she even remembers what some of us drank from previous years.. again she is a great asset to Catalonia.. We are all golfers and the golf staff are great.. Alexandria in the pro shop was always waiting for us... Michael in the back shop was always a pleasure to deal with.. then you have Ernesto jack of all trades... he was doing the carts and driving the van.. he never stopped...running all the time when Luis was on his vacation. Luis our bus driver was alway there to greet us in the morning as we were always the first pick up. Wonderful and cheerful fella.. he always remembers us from previous years.. Lots of good changes..the steakhouse and the buffet by the pool.. looks great..!!

SUSAN BOUSFIELD17-02-20

Won’t Return

Check in was great, efficient and easy. Bell hop boy was wonderful and explained the layout of the resort while driving us to our room. Our room was not what I booked online. This resort shows way to many pictures of the Royal Side and therefore gives travellers false advertising. Our room was somewhat clean and the air conditioning was broken. It was 30 degrees in our room. We phoned maintenance twice to come and fix it and they didn’t speak any English which made if difficult to understand what was wrong. I went to the front desk in the morning of the 6th to get our room switched and we were not offered an upgrade for the inconvenience or anything for that matter. The second room was somewhat clean but the rooms are out dated. On the 7th the maids did not clean our room and I had to phone the front desk 4 times for someone to bring us towels. On the 8th the maids again did not clean the room and we had to phone again for towels. Our bar fridge was not stocked on either of those days. The buffet close to the pool had terrible service. We did not get offered drinks at any meal and there was a ton of bird poo all over the chairs. It was not clean and birds were often eating off of people’s plates and in the buffet food. We did enjoy the pool space and the amount of trees on the property. Bar staff were great and so were the entertainment staff.

CLARK TAYLOR17-02-20

todo muy bien

Me sentí muy cómodo

BERARDO ARIEL ANDRES17-02-20

Great stay

Had a great time.good golf, beautiful beach.

COSTAIN BARRY16-02-20

Très bien

Très bien en général...

LAURENT GEENS,16-02-20

Good hotel

Enjoyed our holiday, pleasant hotel in well maintained grounds.

ALISON BARTLETT15-02-20

Disappointed

Overall left disappointed

Brian Scandariato10-02-20

Lovely

We had a lovely relaxing holiday. Check in was quick and we asked for a room nearer to the pool, which they were able to give us. Pool area was always spotless first thing on a morning. Food was good, we always ate off of the grill. Table service was sometimes a bit to be desired. Took a good while to get a drink whether it be coffee, water. Sometimes there wasnt any bowls for breakfast, you'd ask and it would still be 15 mins or so of waiting. But on the whole fine. Weekends were not so relaxing mostly sundays where you seems to get invaded by the locals, they had no respect for the people who were there for a holiday, they took over sunbeds already being used and some even riffled through bags. It made you feel reluctant to leave your sunbed. We were not informed at any point that locals can come in. Apart from this we had a lovely time. Lots of wildlife, loved the birds. Love coming to the Dominican Republic.

CHERIE LINNETT09-02-20

My stay at Catalonia

I enjoyed my stay ..the staff was pleasant and very helpful. Especially restaurant staff Juan and Carolina and Customer service management Yana.

HARRY THURLOW05-02-20

Girl trip 2020

Wonderful hospitality staff from waiters/waitresses, bartenders, house keeping and entertainment. We were very well taken care of by all. Service with a smile and kindness. The main buffet has an outstanding staff. I saw each of them daily, they became like friends. Making us feel welcomed and so quick to serve us.

JENNIFER LEAH CAMPOS DIEGO04-02-20

Great place

We had an amazing time!

GLORIA JEAN BEDOSKY03-02-20