My thoughts

I noticed we didn’t get a tour like other members checking in. I wasn’t informed about making reservation to the rodeo restaurant. There was a problem with my privilege room ( not to sure why they called it privilege) it smelled like mold really bad , but the next day housekeeping did the best they could trying to get it smelling better changing the drapes . It was tolerable. Another thing was the people on the beach trying to sell stuff ( yes I did buy stuff) I felt my self getting annoyed after the 3rd day I dreaded going down to the beach which was my favorite spot of my vacation.Most of the food was really good but tried a burger and hotdog when we first got there definitely wouldn’t recommend those. Overall it was beautiful and quite relaxing

STACEY GRACE24-08-20

Enjoy and be safe this is the one.

This is the best and you stay safe. Have fun at a distance from the other guest and enjoy life and a nice vacation in one of the best places, in the Dominican republic

Tracey Contreras Mayer15-08-20

Excellent vacation into the pandemic

Was very relaxing vacation exactly what we needed to scape from the pandemic situation in our town.

LUZ LOZANO CUYOS13-08-20

Food not good

The hotel is beautiful, the service is really good, but the food is not good at all because of this i couldnt stay until the end of my reservation, i dont know if it was because of the pandemic that they were short on staff or distributors ut the quality was bad plus they didnt refund me the days that i didnt used.

Ericka Blanco12-08-20

Food needs some work

The room was nice, the staff was wonderful but the food at the buffet was not tasty. Especially the beef was salty and it did not taste like beef at all, same experience at Rodeo the meat was tough and didn’t taste like meat either.

RUTH ORTIZ10-08-20

About my room

Need more help Cleaning the room specially now about virus you to wait long to get some one no smiling from reception no welcome, i love royal catalonia better than bavaro

Jasmine Bernard Bernard10-08-20

Travel during COVID

Traveling during this time is very challenging but we felt both relaxed and safe during our stay. A vacation that was well needed and definitely appreciated. These frontline workers definitely get an A+ from me.

Vilinda Poole04-08-20

Beautiful resort in a beautiful country!

Our stay exceeded expectations. The resort eas amazing, with our health and comfort in mind. The people with whom we interacted were amazing and very polite, always with a smile. Definitely we will be back, I’ll never forget the experience. THANK YOU CATALONIA!

VILLACORTA ARRIVILLAG ALVARO MARTIN03-08-20

Dominican Republic

I had a very good start it was unfortunate that not much was available do to COVID but it was nice to travel again. My only complaint s are: I had to move my entire trip by one day due to COVID issues at work. You were no where near capacity yet you denied my request this cost me an extra $150. I don’t understand zero flexibility when you are trying to regain tourists trust and no cost to you. Then when I arrived my safe had to be replaced and air conditioner had to be fixed. I put up with those inconveniences.

GUY ALBERTSON24-07-20

Great time.

Had a great time staff was friendly. AC could have worked better.

ANDREW D LAWSON24-03-20

Hotel

The hotel is excellent and all employees are professional and I’ll back as soon as possible!

DANIEL SANTANA22-03-20

Vacation 2020

Overall nice stay.

DEVIN ENSLOW22-03-20

x

x

SHANTZ WARREN18-03-20

Catalonia

Average

WAYNE CARTER18-03-20

Good

Good

CLEMENT LUNG17-03-20

review

Food was alright, nice beach, annoying you had to upgrade to get access to the rest of the property

NOLTE AILEEN DELK17-03-20

GOLD MEMBERSHIP

I Hope this review creates a change for how a member should be treated at ETC. EVEN THOUGH THE PLATFORM IS A GREAT EXPERIENCE...... I feel at times employees do not realize a " FAMILIA" member and leave a member in the rear. I understand there are lots of nonmembers but members payed for the privileges that should be given to them at every instant. I have used the Gold platform twice and I have not felt the true FAMILIA experience completely. This is not a bad review.... just one that I hope will change my membership to be what I paid for.

MARCOS ANIBAL CARRASQUILLO17-03-20

Ferien

Gut

FRANCINE FRAU EICHHOLZER17-03-20

Holiday March 2020

Had a great time. Resort was clean and tidy and all staff were pleasant. Food was exactly what to expect from an all inclusive.

ANDREW WINSLOW17-03-20

second visit

We love the resort, its features, the ETC extras and the friendly fabulous staff. This was our second trip because we liked it so much last year. The accommodation were beautiful and it locale close to the beach was super. Next year we plan to stay on the Royal side, due to the adults only rule , and possibly book our kids into the Bavaro side at the same time. our only difficulties were sometimes not being able to clearly communicate our need to staff due to language barrier (I speak only English and French). There was also the unfortunate incident when the laundry spilled bleach on a pair of my walking shorts, but management did compensate us for the loss. It would also be great if CREAM was an option for our coffee instead of milk. Although some of the more enterprising staff managed to come up with some for us from time to time. all in all - a great time we look forward to repeating next year!!!!!!!!!!!!!!!!

HARLAN MICHAEL MUSHUMANSKI09-03-20

Very nice time

We had a great family dinner une at Catalonia Bavaro!

, ALEXANDRE BONNET LABORDERIE09-03-20

Très bien

Bel hôtel, nourriture correcte, spectacles de soirées peu intéressants. Bel entretien des lieux, propreté. Bon service à la clientèle (Jeyson)

CAROLANE LAJEUNESSE01-03-20