Catalonia Ora negro

Overall good, we found the lifeguard very authorative and sometimes with an aggressive manner. Also the same attitude to the Maitre D. Staff need to welcome guests & not upset them. We paid extra for a premium room and every day supplies were missing, ie water, refreshments, no clean towels etc. also the room we were given on arrival was in great need of refurbishment, torn curtains, shabby furniture. We were told premium meant refreshments supplied. Cost us between 4 in our party an extra sum of £500 for unacceptable service. We eventually given another room and there was a vast difference in the standard.

SUSAN EILEEN HURST07-11-22

Great Value

Really enjoyed our stay, nice room and very friendly service

MICHAEL ANTHONY SLEVIN02-11-22

oro negro tenerife

23rd visit here and as good as ever.

ANDREW DUNSMORE CATHER DAVIDSON13-10-22

Brillant hotel

Stayed here for a week room was absolutley amazing mist comfortable bex ive ever slept in on holiday beds are better than the rixos 5 star in egypt entertainment was brill

AMANDA TURNER11-10-22

Jean and Roy’s stay

We had a good time.Our room and especially the bathroom needs updating.The curtain is hanging off the rail in the bedroom. We have stayed here several times and love to come back . The staff are amazing, so pleasant and helpful. The food is ok , plenty of choice. The only problem for us was greedy and bad mannered other guests.

JEAN DEAN10-10-22

September holiday

Been year 3 times, this time was not good had a lot of noise from outside road,bathroom always smelling of blocked drainage, but the food was excellent and staff were very friendly.

TRACEY JONES07-10-22

Small things

You got what you paid for nearly

PAUL BROADWELL06-10-22

Great holiday hotel

Great hotel great location. We had a premium room which was lovely. Use of the Rooftop pool which is lovely and peaceful. Would be even better if there was a loo on the roof. I booked through the hotel which I have done 4 times now, only downside is it states that you can get free late checkout. I have not yet had late checkout as every time we stayed and asked we were told it was not available - this is disappointing. All cleaning staff, bar staff, restaurant staff and front of desk staff are friendly and as helpful as they can be and some even remember you. Joel is a lovely young guy who is particularly helpful at front desk. There are no bells and whistles at this hotel but it is clean, tidy and central and for the price a great hotel.

SHARON PATERSON30-09-22

Gina

Lovely hotel. Nice clean friendly hotel. Been many times. Animation and staff Carnt fault. Could just be improvement with the selection of food choices at meal times. Especially evening meals.

GINA ORD22-09-22

Return visitors

Another wonderful time spent at The Oro Negro. Unfortunately this time it was spoilt by large groups of youths,that were next door and next but one to us on the ninth floor below the rooftop pool. They were told to leave after what must have ben damage to their rooms. Because for the last 5 days of our stay ,workmen were in the room. This used to be a hotel where you could relax in, with people of a quieter disposition, but the younger age group are now finding it to suit there needs. Young couples are ok,but larger groups spoil it. We did not let this spoil our holiday and enjoyed the premium room we had,with a lovely view of the coast and town. Staff were splendid especially the hard working restaurant ones. The good things do outway the bad things I've mentioned and having been to this hotel on numerous occasions we will be returning. We are back on11th December for 2 weeks, maybe it maybe a bit more relaxed.

RONALD GRIMSDITCH21-09-22

Had a great time

Rooms nice, friendly staff, great location. All round happy. Will hopefully come back in future

ANDREW GRIER19-09-22

Oro Negro

Love this hotel,just back from our 5th visit,lovely staff ,clean rooms with fresh towels every day,only one thing I have to say is that we were a bit dissapointed with the food this time, found that it was a bit repetitive and was not very hot even though we were there within minutes of doors opening,dont like the dishes that the food is served in as I don't think they retain heat the way a metal bain Marie does,but that's our only complaint,and won't put us off returning in the future.

THERESA MCQUEEN15-09-22

Great Horel

My Fiance and I stayed here for a week my mum and dad go to this hotel every year. Hotel is great staff so welcoming and cant do enough for you. Our room was basic but spotless clean had a tv fridge aircon and large bathroom. Cleaned every day and fresh towels daily. We were bed and breakfast and there was a great selection of food. Pool area fantastic plenty of room to move around pool was huge and great to swim in and the entertainment team were fantastic! For what we paid for our weeks holiday we couldn’t fault the place and will certainly return !

ASHLEY WHITEFORD13-09-22

Excellent Stay

My husband and I visited on 30th August for a week, we requested a room and were given it. Reception staff very friendly and efficient as are the rest of the staff. The hotel is kept spotless. The sunbeds are fairly easy to get, pool sunbeds are locked up till about 10am so no having to get up at ridiculous times to get one. The hotel is in a good location, close enough to everything but set back so no noise from nightclubs. We would recommend this hotel and we will definitely be returning again.

ANDREA CARBERRY08-09-22

DISAPPOINTED FROM THE LAST TIME I HAD STAYED

SENT AN EMAIL REQUESTING SHOWER, high floor, but on arriving my room(101) was a tiny room. tiny balcony and next to a communual access stairway. I refused this room, second room was overlooking a car park, ground floor, 3rd room (126) I had to except but it had a shower over bath which was a bit difficult for me to get in and out of the bath (age 86). The request which i did send by email requesting shower and high floor the hotel said that they had not received. The cleanliness was OK but food needs to be adhered to. The last time I stayed at the hotel was fine. I certainly found it hard to believe there were no rooms with showers, high floor, when it was noticeable there were many rooms, hotel was not busy.

ISABELLA MARTIN08-09-22

Stay at Hotel Catalonia

The hotel overall is lovely and very clean. The staff are very nice and will go out of their way for anyone! The food needs work! Especially dinner. It’s not catered for many people, especially vegetarians/vegans. Small children may also find it difficult to find something to eat too. We came on a half board basis and ended up eating out most nights! Also, having your drinks and breakfast free but not at dinner was a bit upsetting! Not even water was available unless you paid for it! The entertainment was fab and a lot of effort was put into this every evening. It would’ve been nice if the bingo went ahead and more interaction with the audience like karaoke, quizzes etc. Our room was cleaned however the sheets were not changed. Why is this? We were staying for 10 nights with no change of sheets once. Overall a nice hotel in a lovely location.

JAMIE BAKER08-09-22

Oro negro

Clean hotel , pool is great. Only downside was the aircon was a bit noisy during the night but kept the room cool.

DANIELLE ROSE DAVIES30-08-22

Sunshine break

Excellent stay in the Pro Negro. Lovely room with excellent facilities. Will definitely be back

HARALD WALSETH23-08-22

Oro Negro holiday

Our 2nd visit. Had a fab holiday.

SUSAN IRENE OWEN23-08-22

Weeks stay

Friendly staff, very clean hotel throughout, for half board excellent food at evening and excellent choice of food.

THOMAS HAMILL22-08-22

Sunny break

Great central hotel, fabulous pool and entertainment staff, pool party on a Wednesday is so much fun. Night time entertainment good with very pleasant and efficient bar staff and beside 2 pool tables for the kids. Restaurant staff hard working and food is good for hotel buffet, manager always greets with a smile. Room is great, fabulous corner balcony overlooking the sea, most comfortable bed with best pillows I ever slept on was nearly going to take them home,lol.lovely walk in shower and very attentive maid. Would definitely return, great for teenage kids for pool vibe. Only a few negatives, flies on food, floor in corridors and walls in walkways definitely need some TLC.

MAÍREAD MCNALLY18-08-22

Review

The hotel was very good value for money. The room was cleaned most days and we had fresh towels 6 out of the 7 days. We were very lucky to have a terrace with sun loungers too which meant we didn’t have to rush to get one pool side every morning. The food for dinner was delicious too with lots of options. Breakfast was also good, however more people seem to eat later on so it might be an option to extend breakfast time but half an hour to avoid queues for the freshly cooked foods. The hotel is also in prime location for a night out with it being 10 minutes away from the main strip. It is also only a 20 minute walk from the beach.

NIAMH REILLY11-08-22

Good

I stayed at the hotel for a week and all I can say it was excellent. Highly recommend. It was in a great location, everything in walking distance. Very friendly and helpful staff. The only downside if I had to give one would be the food. The choices of food were a bit obscure/ repetitive. Our fan in our room broke and one of the wings flew across the room and the metal bar in the bathroom for towels fell off as well. Besides this, great experience and fab holiday

CK LOCKWOOD09-08-22

3 WEEK STAY

All OK

MICHAEL JOHN HAZELDENE08-08-22

We wish we could stay longer

Hotel was absolutely gorgeous, pool was lovely and calm. Breakfast was delicious with a wide variety of food, same with dinner. Hotel staff were so kind and welcoming especially Monica. The rooms were comfortable and clean, with good air con. Balcony had beautiful views. Would recommend and would return.

ELLA GIBBONS20-07-22

Lovely stay

Been to this Hotel more times than I can remember. So new what to expect, on arrival at 11.30pm checked in and welcomed back to the Hotel and got the room which we have had before which was nice they put on a little buffet on in restaurant but to be honest it wasn’t worth going there as it was a few left over things from the evening meal. Room just the same as before needs updating especially the tiling in the bathroom but adequate, towels changed every day and beds made etc etc. Breakfast normal stuff you would get in any Hotel some days it hadn’t got an item but was no big deal, fried eggs and omelettes made to order so always fresh and hot, pancakes made to order the normal selection of pastries. Evening meal most days ok the odd day again items missing but nine times out of ten you could make a nice meal Soups, lovely Salads and of course the cakes, gateau’s etc Snacks and drinks during the day in my opinion a bit pricey €3.90 a pint of lager €5.90 long Martini, Ham & Cheese toasties €4.90 Day time entertainment enough if you want to join in, on Mondays water bike’s which is brilliant, on Wednesday water party brilliant, then dart’s killer pool French boule’s Didn’t see any evening entertainment so can’t comment They are doing the pool area up which makes it a lot smarter and up to date

GARY COATS21-06-22