privileged maroma

15 days in paradise

25th Anniversary

BROWN ELEANOR OXLEY02-12-19

Needs renovation

Our room reeked of mold, has handyman come in and wipe down mold off walls- missing molding - cracked floor tiles. Food was mediocre - no top shelf alcohol unless you are part of the timeshare owners club. Construction nearby constant banging.

ERIN DOUCETT02-12-19

Catalonia

Very very clean resort, great happy staff, no algea on a beautiful beach, very nice buffet with big selection

JEAN GAMBESCIA02-12-19

Not sure

Nice facilities but sushi and Italian food need improvement

YULIYA ROMANYUK29-11-19

Excellent resort ,great staff

Love the staff, friendly faces ,very clean, can't wait to go back again

PETER SCODRO29-11-19

40th birthday celebration

All was good at the hotel. The one problem I had is that we transferred from the Tulum resort because they could not accommodate a 40th birthday party, so they moved us to Catalonia Playa Maroma. I had a suite at Tulum and though they upgraded all my family members to a privileged room, I actually got downgraded because they had no suites available. I paid an additional $50 per night and they would not refund that nor make any accommodations for me. It was not a fair exchange for me.

NANNETTE ARMENTI29-11-19

excellent stay

we enjoyed the food, great quality and variety, staff were helpful and friendly. I loved that it wasn't a huge resort and the beach was amazing

FAYE STOTER29-11-19

Poor experience for an excellent experience price

I purchased the preferred club at this property only to realize what a waist of money it was. I was not impressed at all with the way this resort manages my vacation experience. I could go on for a long time...just saying I have stayed at way cheeper places and had a much better time and treatment. The rooms were very clean!

CHRSTOPHER JAMES BOWERING29-11-19

Best Trip Ever

Had the opportunity to stay here for a wonderful week with a bunch of family. The resort is beautiful. Amazing pool, and some of the nicest beach and ocean I’ve ever seen. The staff are all fantastic and all went out of their way to ensure we were having the best time. Special thanks to Enrique and Jose out on the beach...amazing guys!!

STEPHEN BEKIARIS28-11-19

Paradise

This was my third visit and it keeps getting better and better. We were upgraded upon arrival and enjoyed 7 days of paradise. The only disappointment was the Beloved restaurant was moved. It was lovely but lose the curtains.

KIM DAVIS28-11-19

Linda Chapman Review

The resort and the staff were amazing. The food was definitely not up to the standard of the rest of the hotel. The breakfast buffet and menu breakfast at Beloved were excellent. Other than that the food was disappointing.

CAROLEE ROLLINS27-11-19

Magnifique

De merveilleuses vacances au Catalonia. Nous étions 7 amies et avons toutes apprécié cet endroit. Les deux seuls points négatifs sont là difficulté à avoir des petites coupures pour donner des pourboires. Ils nous donnent ça a la miette pourtant c'est à eux que revient cet argent. Aussi...on avait l'option Supérieur qui donne accès aux restos A la Carte sans réservation. Toutefois pour avoir une table pour 7, on nous proposait de leur acheter deux bouteilles de vin à$32 US chaque pour nous réserver une table. On ne l'a pas fait. On se présentait au resto a l'ouverture et on attendait. On a super bien mangé partout et je retournerais à cet endroit avec joie

LINDA BEAUDOIN27-11-19

A beautiful hotel

I stayed for 10 days in november at Catalonia playa Maroma, and I had such a nice time. All the staff are so kind and helpful. The surroundings are so beautiful, the beach and the djungelpaths. I would love to go back again. I higly recomend the hotel.

EVA MARGARETA27-11-19

Voyage au Catalonia Playa Maroma

La présence importante des coatis devenait désagréable. Malheureusement certaines personnes donnaient à manger aux animaux. La nourriture n'était pas suffisamment variée d'une journée à l'autre. Menu à améliorer aux restaurants sauf au Japonais et Tapas. Le Mexique a de très bons vins, pourquoi ne pas en servir? Dans les restaurants nous devrions offrir des vins différents qu'à la salle à manger et sans frais supplémentaires. Le personnel est très courtois, agréable et souriant Le lieu est très propre. l'espace à café près de boutique est très apprécié ainsi que le kiosque de jus nature. Malheureusement, il n'y a pas d'espace tranquille autour de la piscine, il y a souvent de la musique et des activités. Il manque des activités musicales dans le Hall d'entrée avant les repas du soir.

RENE LEMAY27-11-19

Me experience at playa maroma

Food selection same day in day out,food not warmed to proper temperature,no entartainment for kods at all. Kid area closed all the time

VLADIMIR KULJIC26-11-19

Beautiful beach at Catalonia Playa Maroma

This resort has one of the most beautiful beaches, clear water and gorgeous palm trees!

ESMIR HAMIDOVIC26-11-19

Third Visit and I cannot wait to go back

I would like to begin by saying that the main reason our vacations are so spectacular in Mexico is the people. They are kind, happy, attentive, HARD WORKING and friendly. THANK YOU to all, especially JESUS at the Buffet who is a wonderful person and runs his team like a machine - and HUMBERTO who after just one day had my pot of tea and milk on the side ready for me when he saw me walk in! Jesus's whole team was great (Alex, Martine, all of them) they work their butts off !!! ENRIQUE and Jose at the beach. Eric at Tapas is a great head waiter, very detail oriented and a good teacher. Bernabe, Janeth, Diana (Italian), so many good people. The Maroma Beach is the most spectacular in Mexico, actually voted one of the 10 best in the world. If you love being in the ocean, this is the place for you! Seaweed comes and goes depending on the weather. None while we were there. There are VERY expensive resorts on either side of Catalonia, so this resort is a VERY Good value. Pool is great too! We ate at the buffet most mornings and two evenings. There is enough to offer so that you should not have any trouble finding something to eat. They do ask for your dinner voucher at the restaurants. Each and every one of their restaurants is Fantastic!!! My favorite was the Teppanyaki "show" and the food the chef cooked in front of us, Lunch at the Privileged Restaurant and the Breakfast at the Pajarito Buffet. So, Privileged or not? We had the lowest level privileged room which is Privileged Superior. Very nice room, comfortable beds. Our building was closer to the beach. The beach had a dedicated privilege side (closer to bar) and Enrique running back and forth with drinks for you. The Privilege only dedicated restaurant (Bloved) for breakfast, lunch and dinner. The walk from the rooms to the lobby is NOT far and you have jungle on both sides, up-lit at night. Beautiful, Loved it. The resort is Very Clean. The people who work here work HARD GREAT PLACE, GREAT VALUE - DON'T MISS IT!!!

KATHLEEN IRWIN26-11-19

Room

When given my room after ck walked in and it smelled so bad of mole asked to upgrade room and was satisfied. I went to have a cup of coffee the next morning and there was no decaf coffee available in the room . I think everyone should be accompanied when being on vacation

KIM C PARLEGRECO24-11-19

Wonderful resort

Stayed four nights and really enjoyed the resort. The beach is spectacular, the staff is fantastic, lots of food options, the wait staff is great, the resort is immaculately clean.

THOMAS TROUT24-11-19

We will be back!

Everything about this was great...the beautiful resort, the staff, food, service and overall experience! It even poured rain 5 of our 7 days and we still loved it. The beach is beautiful.

JANE MAYRE FLOREA24-11-19

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LEMISHKO YURII23-11-19

Excellent holiday locale!!

Would definitely go again to this wonderful destination! The staff were absolutely awesome and treated us very well! The beach and pool were all so well maintained and the beds were super comfy!

JACQUELINE HULOBOW23-11-19

Overall

Good experience. I think that the only thing that could of been better was the bed. The pillow And blankets were amazing. The bed itself was a bit hard and squeaky. Everything and everyone was great!! The food was amazing and had unique touches!! Very clean and beautiful!!

karina rosas23-11-19