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Hotel Catalonia Privileged Maroma

O HOTEL

A magnífica Praia de Punta Maroma da nome a este hotel situado em um ponto privilegiado do Caribe. É um lugar lindo por sua paisagem e surpreendente por seu ambiente, rodeado de exuberantes mangues próprios da selva de Iucatã.

É o destino perfeito para desfrutar de umas férias combinadas de relaxamento e turismo: visite uma magnífica praia de areia branca e águas turquesas.

Mais detalhes

LOCALIZAÇÃO

Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710, Playa del Carmen
MUITO BOM8.3/ 10
Ver localização

QUARTOS

Habitación Privileged Romance (Adults Only)

x 2
  • Ampla
  • Elegante
  • Lua de mel
+ Info

Elegantes, cheios de luz e muito acolhedores. Ideal para desfrutar da lua de mel que você sempre sonhou: cores brancas e cruas, almofadas e dosséis... Feliz lua de mel! Reservando esta sala você será um cliente privilegiado e você desfrutará do pacote Tudo Incluso Privileged (veja detalhes em Informaçõ Útil).

Quarto Privileged superior

x 2
  • Roupão
  • Ampla
  • Elegante
+ Info

Espaçoso e lindamente decorado com detalhes modernos. Sua madeira escura dá ao quarto um toque elegante e acolhedor. Eles têm uma cama king size ou duas camas de solteiro. Reservando esta sala você será um cliente privilegiado e você desfrutará do pacote Tudo Incluso Privileged (veja detalhes em Informaçõ Útil).

Quarto Privileged Superior Ocean View

x 2
  • Vista mar
  • Cafeteira
  • Minibar
+ Info

Os quartos privilegiados de vista superior do oceano são espaçosos e com belos detalhes modernos em sua decoração, eles têm uma vista privilegiada para o oceano. Sua madeira escura dá ao quarto um toque elegante e acolhedor. Eles têm uma cama king size. Reservando esta sala você será um cliente privilegiado e você desfrutará do pacote Tudo Incluso Privileged (veja detalhes em Informaçõ Útil).

Quarto Privileged Superior com Vista da Piscina

x 2
  • Sacada
  • Vista piscina
  • Roupão
+ Info

Espaçoso e lindamente decorado com detalhes modernos. Sua madeira escura dá ao quarto um toque elegante e acolhedor. Eles têm uma cama king size ou duas camas de solteiro. Reservando esta sala você será um cliente privilegiado e você desfrutará do pacote Tudo Incluso Privileged (veja detalhes em Informaçõ Útil).

Privileged Suite Ocean View & Swimming Pool

x 2
  • Roupão
  • Hidromassagem
  • Vista mar
+ Info

Nossas belíssimas Suites possuem uma fabulosa banheira de hidromassagem no terraço e vistas maravilhosas sobre o mar que complementam sua exclusividade e distinção. Eles têm uma distribuição especial onde o espaço é dividido de forma harmoniosa e confortável, estabelecendo uma atmosfera de intimidade e relaxamento, perfeita para criar memórias inesquecíveis. O design de mobiliário de inspiração retro, combinado com cores brilhantes nos detalhes e linhas mais geométricas, oferece um toque vintage moderno com acento regional em suas obras gráficas. Não permite a hospedagem de crianças Reservando esta sala você será um cliente privilegiado e você desfrutará do pacote Tudo Incluso Privileged (veja detalhes em Informaçõ Útil).

Quarto Privileged Romance Deluxe (Adults Only)

x 2
  • Roupão
  • Banheira
+ Info

Os novos quartos privilegiados romance deluxe são exteriores e muito confortáveis. Elegantemente decorada num estilo moderno e contemporâneo. Eles têm móveis de grande calor. Reservando esta sala você será um cliente Privileged e você desfrutará do pacote Tudo Incluso Privileged (veja detalhes em Informaçõ Útil).

Quarto Privileged Suite

x 2
  • Ampla
  • Renovado
  • Varanda
+ Info

Os novos quartos Privileged Suite são amplos, confortáveis e muito luminosos. Com um design moderno, dispõem de uma grande varanda mobiliada, um espaço de estar com sofá cama e uma cama King Size. Reservando este quarto, você será um cliente Privileged e usufruirá do pack Tudo Incluso Privileged (Ver os detalhes em Informação Útil).

INSTALAÇÕES E SERVIÇOS

EL PAJARITO

Buffet principal ao ar livre com uma grande variedade de especialidades internacionais e locais. Dispõe também de forno de pizzas a lenha.

Serviço de café da manhã, almoço, jantar (pizzas feitas em forno de lenha só no almoço e jantar).

CREPERIA

Crepes salgados e doces para tomar durante o dia ao ar livre.

OFERECEMOS PARA VOCÊ

Para começar a experiência spa... Foot ritual, Exfoliação corporal, Massagem no couro cabeludo, Massagem hidratante facial, Massagem nas costas, pescoço e ombros, Massagem para pernas cansadas.

Massagens Massagem sueca, Terapia esportiva, Massagem holística, Massagem do tecido profundo, Massagem com aromaterapia, Massagem com reflexologia, Massagem com pedras quentes.

Tratamentos faciais Limpeza profunda, Para homens, Ultra-hidratante, Anti-idade.

Tratamentos corporais com envoltório corporal after sun ou envoltório corporal de chocolate.

Instalações do spa 4 salas internas de tratamento, 1 jardim para tratamentos em casal, Sauna, Banho de vapor, Jacuzzi, Salão de beleza.

Salão de beleza Penteado, maquiagem, corte de cabelo, serviço de manicure e pedicure.

OFERECEMOS PARA VOCÊ

Piscina com diferentes áreas para atividades, para crianças e área de relax Organizamos festas semanais com música ao vivo.

Atividades para crianças Mini-clube para crianças com atividades programadas e pessoal especializado.

Nadar junto com golfinhos

Serviço de excursões

Aerobic e aqua-aerobic

Atividades esportivas Academia, Futebol, Futebol de praia, Quadra de tênis e Tiro com arco.

Aulas de dança

Esportes aquáticos não motorizados Caiaques, Centro de mergulho, Equipamento de snorkel, Aulas de introdução ao mergulho na piscina.

Shows noturnos e discoteca Com shows ao vivo e entretenimento.

FOTOS DE Catalonia Privileged Maroma

SERVIÇOS DO HOTEL

Acesso para deficientes físicos
Ar condicionado
Aluguel de carros
Animação diurna e noturna
Caixa automático no hotel
Clube de crianças
Contratação de atividades
Academia
Jacuzzi
Estacionamento próprio
Piscina
Vila comercial
Sauna
Spa
WiFi Grátis em todo o hotel

Casamentos

Case-se no paraíso! Uma praia de areias brancas está esperando por você em nossos resorts da Riviera Maia. Compartilhe este dia tão especial com seus seres queridos nos complexos hoteleiros de Catalonia Hotels & Resorts.[...]LER MAIS

Casamentos no hotel Catalonia Privileged Maroma

Situado em uma das melhores praias da Riviera Maia, o hotel Catalonia Privileged Maroma é um dos melhores destinos para celebrar seu casamento ou a renovação de seus votos nupciais. Situado a 30 minutos do aeroporto de Cancún, este precioso hotel oferece uma grande variedade de serviços para celebrar sua data especial rodeado de todos seus seres queridos. No hotel Catalonia Privileged Maroma você encontrará atividades para toda a família. Descubra também, em nossos pacotes românticos, uma maneira original de surpreender sua pessoa amada, que pode ser um jantar na praia ou um quarto Romance. Nossa equipe de wedding planners estará atenta a todos os detalhes para que você só tenha que se preocupar com desfrutar. Eles vão acompanhar todo o processo de reserva e organização de seu casamento, dando os conselhos mais convenientes em cada momento para que tudo seja perfeito. Consulte nossos pacotes nupciais para encontrar aquele que mais se ajusta a suas necessidades

fechar

SEU EVENTO PERFEITO COM CATALONIA HOTELS & RESORTS

 

Atendimento personalizadoIremos acompanhá-lo para que seu evento seja perfeito
Serviços exclusivosComplete seu dia especial com nossos serviços exclusivos
Gastronomia únicaNossa gastronomia sempre estará à altura de seu evento
Orçamento personalizadoNos adaptamos a suas necessidades para que seu evento seja um sucesso

serviços exclusivos

Grande variedade de serviços para um evento perfeito

OPINIÕES DO HOTEL Catalonia Privileged Maroma

O que opinam outros usuários sobre o Catalonia Privileged Maroma?

Fuente: GRS de Review Pro

MUITO BOM8.3/ 10Baseado em @num Com comentários
Местоположение
9
Limpeza
9
Serviço
8.8
Quarto
8.9
Qualidade/Preço
8.5
Leia as opiniões

First impression/second thought

First impressions are the most important. We arrived and were greeted by the bell boy, who was wonderful! They asked us to check in at the desk in the lobby. The person checking us in though was rude and impersonal. Rushing through check in without explaining the complexity of the hotel. Told us our room number, but didn’t bother writing it down. Even told us about coupons because of our status, but failed to supply the coupons. We asked that they inform the bell boy to place the bags in our room, but he told us to go and do it. We checked in at 2:45, and he offered us to go eat at the buffet, but it had already closed by the time everything had happened with the bags and bell boy. Once we got into the hotel, we still struggled with unhappy staff until we met the entertainment staff. They made our stay memorable and wonderful!!! Teresita, Balam, Lizbeth, and Abraham We’re amazing!!! They spent their days helping us and all the guests really feel great about their vacations!!! Showing care and a smile is all it takes. The food was great in the hotel!!! The hotel itself is a beautiful place, has many wonderful features!!! If the hotel can explain to the staff the importance of a smile, this would change the whole dynamic.

Avraham Zeev Drebin01-04-21

8/ 10MUITO BOM

Excellent vacation!

Beautiful white send beach, nice for swimming. Beautiful green vegetation all over the place with lots of birds and wild life! Very nice room, delicious food!

NATALIYA GASENKO01-04-21

8/ 10MUITO BOM

Wonderful resort and beautiful beach

Catalonia Maroma is a beautiful, smaller resort. Staff were incredibly helpful, attentive, and friendly throughout our stay. Restaurants and entertainment were limited due to COVID, but food was excellent at every meal. The pool is small but lovely. The beach is one of the nicest we’ve ever seen. Spa and gym are small, but services were excellent and gym equipment is modern and well maintained. During pandemic, the resort was very peaceful and not crowded. During normal times, it might be somewhat crowded, especially with families/children. This resort is a great value!

DOUGLAS B BAUMGARTEN22-03-21

10/ 10EXCELENTE

Peace and Relaxation

If you truly need a relaxing, peaceful rest with incredible food, the Catalonia Playa Maroma is the answer! Family friendly, very low key and sedate, with a staff that is always willing to do it’s utmost to insure your satisfaction and comfort. The food at Beloved (only available with a “privileged” stay, is SO WORTH IT! Each dish is prepared with delicate care and is so delicious! The buffet is also VERY good! Steaks, fish, and chicken are grilled to order, and the deserts are amazing. The grounds are beautiful and natural with palm trees and lush tropical plants everywhere. Even the air is incredibly fresh and clean. This was out 3rd stay and everything was absolutely PERFECT! The resort even arranged for the necessary COVID test required to return back to the USA....it took 5 minutes and the results were in my inbox the same afternoon. Cannot wait to go back!

STEVEN GROSS16-03-21

10/ 10EXCELENTE

Awesome as usual

This was our fourth times in Catalonia playa Maroma, We are always enjoying being there. We love the area and the hotel atmosphere. great service and clean hotel. Many thanks to the B-loved restaurant teams, you are amazing guys. Special thanks to Enrique Cuba who makes our stay much more comfortable and enjoyable. See you all guys very soon. Take care and stay safe. Thanks

Hamadi Belghith15-03-21

10/ 10EXCELENTE

A resort that cares for its guest

My wife and I had planned this trip to celebrate our anniversary and my birthday. My wife’s mother had been put in the hospital and we were supposed to have cell service when we got there. The cell service did not get the international calling working, my wife was a basket case but the resort came thru and helped us with getting calls thru. The staff is all about taking care of there guest and making sure that all can be done to make your stay is the best . Thanks from my wife and myself

SHAUN DUANE BOWEN15-03-21

10/ 10EXCELENTE

Wonderful visit

A, clean a and relaxed atmosphere. Amazing service, the food at Beloved was so delicious it far Exceeded my expectations! The staff was friendly and fun! It was a great time!

KAISER TERI L15-03-21

8/ 10MUITO BOM

Excellent service

We had a very nice and relaxing time at Catalonia, service is very good, everybody went out of their way to give us a good service. Entertainment team always had a fun activity to offer.

JORGE RIOS MORALES14-03-21

8/ 10MUITO BOM

Welcoming and

We really enjoyed our time at Catalonia, the staff was very friendly and helpful. The food at both B'loved and the buffet were delicious. The only down side was that the other restaurants were closed, I believe to due COVID so we understand. Great service, very accommodating. Room was large and very clean. 10/10 would stay here again.

KRYSHA NIKOLLE WALSH14-03-21

10/ 10EXCELENTE

Whole stay

We wished more of the food options were available but understand the restrictions of covid.

TIMOTHY VICTOR LUEBBERING09-03-21

10/ 10EXCELENTE

Wonderful

Loved our stay at this resort. The staff was very kind and helpful the entire length of our vacation. The location is on one of the best beaches in the World. They have five different restaurant venues to sample food from around the world. From this location you can sail, swim, jet ski, tour the Talum ruins, visit the underground pools and above ground points of interest on a daily basis. We would difinitly return to this location for a relaxing vacation.

JOHN DOUGLAS DELUNA08-03-21

10/ 10EXCELENTE

Fabulous

We had an incredible time...we definitely plan to return to Catalonia...The staff was extremely friendly & Absolutely delightful along with extremely hard working...

PHILIP S ALBERGO08-03-21

10/ 10EXCELENTE

We had an awesome time!

We loved our stay at the resort! The pros: The staff is all friendly and amazing. They truly go out of their way to provide every comfort. The air condition in our room was lovely. The beach was fantastic! The activities team was amazing! They were sweet and funny and kind. Cons: The website was inaccurate. We were expecting some modifications due to covid but no mention was made of just how extensive the reductions would be. The choices in food was extremely limited. We were there a week and the buffet was open twice. There were no amenities as far as water crafts, or anything else promised on website. The beautiful pool closed at 7pm We booked a 600$ excursion through the resort and it was subpar. It felt as if they already had our money so minimal effort was put into the trip. Besides the covid related set backs the resort is beautiful! Having nature all around you is a huge plus!

Anna Juarez08-03-21

8/ 10MUITO BOM

Friendly staff

Would highly recommend.

Jennifer Marie Heckathorn01-03-21

8/ 10MUITO BOM

UNBELIEVABLE EXPERIENCE!

We stayed at Catalonia Playa Maroma for 10 days and it was spectacular! Resort is older but maintained to perfection (NO trash anywhere like another review stated). This resort is very large with so much outdoor space to comfortably sit and just watch the waves at night -couches, beds, chairs, hammocks..you name it and they have it! Restaurants rotate during the week (always 2-3 open) with a breakfast and lunch buffet at the pool area. The HUGE buffet is open on Friday- Sunday. Activities everyday at the pool and entertainment at night - beach parties, Karaoke, game night.... The staff was AMAZING and super friendly..anything you wanted! Super shout out to Eddy!!!!! Covid safe (more so than the states)! This is not Cancun...it is a resort with lush palms and some jungle. There are wild animals (2 monkeys which you can give a banana, Coati's (like a racoon with a long tail - they like to steal your food LOL!), Iguana and other species! All very beautiful to see in there natural environment with no danger as they are so used to people. Beach - GORGEOUS Pool - GORGEOUS Staff - EXCELLENT EXCELLENT EXCELLENT I had a wonderful relaxing time - will DEFINITELY be back!!!!!! Until next time, Michele and Mike

MICHELE ANN STRZELEWICZ01-03-21

10/ 10EXCELENTE

Wonderful holiday

We enjoyed the stay, everything was perfect in the hotel- the place, the food, the staff.

Ivana FABIANOVA01-03-21

10/ 10EXCELENTE

Great trip great service

We stayed here the end of February 2021. We had a great trip we loved the beach and the pool was just gorgeous. The staff was the best part, they genuinely cared about making our stay the best possible. We dove with the hotel dive shop and had a great trip, shout out to dive master Elizabeth.

KEWLEY SCOTT RENEE26-02-21

10/ 10EXCELENTE

Best Anniversary Vacation!

Wonderful beach, food, drinks, pool, room accommodations and most of all the Catalonia Crew that made our stay the most enjoyable Anniversary with my wife and son.

RYAN TINNEY24-02-21

10/ 10EXCELENTE

ORGANIZATIONAL CHANGE

This time we were unpleasantly surprised, we were there for the third time because we liked your resort very much and recommended it to our friends. We didn't like changes, that we had to go to the breakfast and lunch Monday to Friday to the poolside restaurant. We were dissatisfied that the main restaurant next to the loby was closed on these days except for dinner on Friday and all days Saturday and Sunday. There was not always something to eat at the pool restaurant and there were animals at the tables. The second thing, in order to arrange anything in the guest office, we had to waste vacation time and stand several times in line for 40 minutes, a lot of people complained and were very dissatisfied.

GENOWEFA HALASIK24-02-21

8/ 10MUITO BOM

Peaceful and intimate

Small intimate resort in the middle of the jungle. Enjoyed all the wildlife. Beautiful beach. Felt the rooms couldve used a little updating and some of the staff didn't seem thrilled or about to bend over backwards for anyone but we'll chalk that up to the covid blues. Room service wasn't 100% 24hrs because we couldnt get coffee or breakfast to our room before 7am. (Other than black coffee in the provided pot in your room). Other than that we had a wonderful time.

ERICA DAWN PERRITTE20-02-21

8/ 10MUITO BOM

Great Low Key Getaway

The resort operated very well during Covid times. These are extenuating circumstances and the staff went above and beyond to make sure we still had a great time even though they are required to limit their offerings.

MEGAN NICOLE JOHNSTON18-02-21

8/ 10MUITO BOM

Staying in Paradise

Our stay at Catalonia Playa Maroma was amazing, and our only regret that we didn't book it for longer. The resort is very well laid out in that the buildings for the rooms are separated into multiple areas to make it seem less crowded and that you have more privacy. You feel like you're walking through a jungle that then opens up to the beach and community areas. The rooms themselves were nice, clean, and comfortable. The concierge was great, and even helped us schedule Covid tests for our return to the US. If you stay here for a minimum of 3 nights, you get complimentary on site testing. However, we stayed in an Airbnb in Cancun after the resort, so couldn't take advantage of this service. Still, they helped me contact a local lab close to the Airbnb to get a test scheduled. I'm a huge foodie, and although expected many of the restaurant options to be closed or on modified hours, the options we had were still good. I was impressed by the quality of food given that it was buffet style most of the nights we stayed. It wasn't spectacular, but definitely better than I expected. The specialty restaurant BLoved was amazing! My only complaint about the modified hours and restaurant schedules is that it isn't made very clear, and we found ourselves asking staff where to find lunch or dinner a couple of the days.

ROCHELLE M CHAU17-02-21

10/ 10EXCELENTE

Awesome time!

We had a great time at Catalonia! The resort is pretty empty because of covid restrictions, but it was very nice. There was only one dinner option a night but the option changed every night so we did not mind at all. The food was great! Service was also great and the staff wore both mask and face shield. The staff would even bring you drinks to the pool and beach! The beach was so amazing! They did offer free covid tests on site, which was so easy. I would highly recommend for people to come here even during covid. We felt very safe the whole time!

JENNIFER BALINT15-02-21

10/ 10EXCELENTE

Review of Catalonia Maroma

We enjoyed our stay very much. The staff were friendly and helpful. We liked the beach abd the restaurants.

Shannon Young14-02-21

10/ 10EXCELENTE

Almost Perfect

It was my first all inclusive resort and it was INCREDIBLE. The resort itself is beautiful, and the rooms were well managed. My only disappointment was that the bar closed at 11PM and if you wanted to drink more you had to call room service ($15 for each request) Furthermore, there was no food available after lunch time or dinner, so if I got hungry I'd have to call room service again to request something. There were several activities that were closed such as the taco trucks. All in all, it was a great resort and if I visit again, I don't think I'd be disappointed.

ISAIAS ALEJANDRO CARTAGENA11-02-21

8/ 10MUITO BOM

Great stay, bad checkout

For everything except the checkout, we had an amazing stay! The food was good, customer service was great especially from servers, and we felt COVID precautions and safeguards were great. However, the checkout was very poor. I called the front desk the morning we were to leave and asked for a taxi at 9:30. They said ok, no problem. I went to the front desk at 9:20 to check out. After 15 minutes of waiting in line (only one worker was at the desk), I dropped my room key in the receptacle and went to the valet. I said a taxi was supposed to be coming to take us to the airport. They said just to wait. 15 minutes later, a different valet approached me and said we could either use 2 taxis or wait another 10 minutes for a van since there was 3 of us (makes no sense). I didn’t want to send my kids alone in a taxi or pay double, so we waited. We got in the van and upon the exit of the hotel driveway were told we had to get a checkout receipt from the front desk before they would let us leave the property. They had my card on file, and I wrongfully assumed they would just email me the receipt like other hotels do. We had to turn around and drive 5 minutes back to the hotel. Still only 1 worker was at the front desk and the same family was still checking in. I finally asked if anyone else could assist me. We ended up leaving 45 minutes later than planned because the hotel hasn’t called a taxi for us on time and hadn’t mentioned we had to check out before we would be allowed off the property.

ELIZABETH JANE ANDERSON08-02-21

8/ 10MUITO BOM

Very good

We enjoyed every moment of our stay.The hotel is very nice,the beach is lovely,food and beverage were very good.I would go back there for another holiday. Thank you to all the people involved in making our holiday memorable. And also,let us not forget,very reasonably priced.

GHEORGHE IZVORANU08-02-21

10/ 10EXCELENTE

Great break

Catalonia maroma was an excellent place to stay. The staff was safe and very friendly. The food was great and the value extraordinary!!

JAMES WILLIAM ESTEN20-01-21

10/ 10EXCELENTE

Rooms

Everything great, just rooms could have dehumidifier and heater.

Kod Julija20-01-21

8/ 10MUITO BOM

Our stay at Catalonia

Exactly what we were looking for as a family gateway.

SAM CHRISTIAN BOUGHA17-01-21

10/ 10EXCELENTE
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LOCALIZAÇÃO DO Catalonia Privileged Maroma

Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710 . Playa del Carmen

Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710, Playa del Carmen
MUITO BOM8.3/ 10
Praia Maroma 0 km
Marina Maroma 7,3 km
5ª Avenida Playa del Carmen 18,1 km
Parque X-PLOR 26,9 km
Parque X-CARET 27,7 km
Ilha Cozumel 37 km
Parque XEL-HA 65,7 km
Área Arqueológica TULUM 79,7 km
Ruínas de Tulum 87 km
Coba 127 km
Biosfera Sian Ka'an 194,4 km
Chichen Itza 233 km

A partir do aeroporto:

Aeroporto Internacional de Cancún

40.4 km - 40 USD aprox. / de táxi

INFORMAÇÃO ÚTIL

Hora de entrada

A partir das 15h00

Hora de saída

Até as 12h00

Crianças

Permite a hospedagem de crianças.

Um berço gratuito por quarto (sob pedido)

Leitos adicionais

Camas adicionais (sob pedido)

Animais de estimação

Não se admite animais de estimações

Formas de pagamento admitidas

A ter em consideração

No hotel Catalonia Privileged Maroma, se o titular do cartão de crédito fornecido para a reserva não coincidir com o hóspede, entre em contato com o hotel com antecedência. É preciso um documento de identidade e um cartão de crédito válido para fazer o check-in. O hotel reserva-se o direito de pré-autorizar o cartão de crédito antes da data de entrada. No caso de que o cartão não seja válido, será contatado para solicitar um cartão válido. Se tiverem passado mais de 24h, pode-se proceder ao cancelamento da reserva.

Para reservas de mais de 4 quartos ou mais de 8 noites neste estabelecimento, é necessário realizar pagamento antecipado.  Uma vez efetuada a reserva, o estabelecimento entrará em contato com os hóspedes para organizar o pagamento antecipado, o qual não será cancelável.

As crianças entre os 7 e os 11 anos são juniores e beneficiam de um desconto de 50% sobre o preço do adulto. Crianças entre 0 e 6 anos não pagam

Pagamento: está permitido em Pesos Mexicanos, Euros, Dólares Canadenses, Libras e com os  cartões de crédito: Visa, Amex e MasterCard. Atendendo as leis do Governo mexicano não se aceitam pagamentos em dinheiro  em dólares americanos.

Taxa de saneamento ambiental não incluída: 25.50MXN (1.3US$) por quarto e noite para pagar no hotel.

Este hotel dispõe de estacionamento próprio gratuito. Não é necessário reservar.

Nossos hóspedes Privileged desfrutam dos benefícios do serviço Tudo Incluso e, além das vantagens exclusivas descritas no Pack Tudo Incluso Privileged: Distinção privilegiada, serviço de quarto 24 horas, desconto de 10% em massagem ou qualquer tratamento em nosso Spa Alegría, reserva obrigatória, um acesso à área molhada do spa (sujeito a disponibilidade), serviço de toalhas de praia entregues no quarto, serviço de abertura de cama, serviço à la carte cardápio especial para café da manhã, almoço e jantar no restaurante exclusivo, Área exclusiva na praia com serviço de lanches e bebidas, 10% de desconto em jantar romântico, 10% de desconto em boutique e lojas, 10% de desconto em todos os serviços extras do hotel Check-in antecipado e check-out tardio (15h) sujeitos a disponibilidade

O cliente Privileged do quarto Privileged Romance e Privileged Romance Deluxe com estadia a partir de 4 noites, além das vantagens Privileged, dispõe dos seguintes serviços: Bem-vindo comodidade de frutas, garrafa de vinho espumante e chocolate (por favor, especifique hora de chegada no momento da reserva), jantar privado para dois (um por estadia; localização pode mudar), massagem Casal - 30 minutos, decoração do quarto especial.

Spa: Não é permitido o acesso ao spa a menores de 18 anos. Este hotel não aceita pagamentos em dinheiro realizados em dólares americanos.

As solicitações relativas a opções de cama estão sujeitas a disponibilidade.

Adaptadores: 110 Volts. Tomada americana (é necessário trazer adaptador próprio).

Você precisa de traslado ao hotel?

Transfer de e até o aeroporto / estação ferroviária