privileged maroma

Good resort

Buffet and restaurant food was good. My sister got food poisoning, which was most likely from eating smoked salmon from a coffee shop on the resort. - telephone, and refrigerator in the room was not working as it should. - room was tidy and clean - need to create proper line up at the front desk as some people were jumping ahead of others. - The staff was friendly

MINH DAN TRINH13-01-20

Fantastic Stay at Catalonia Maroma

The beach and water are beautiful and there were plenty of chairs and palm trees. The stretch of beach was not crowded at all which made it a really nice getaway. The pool is nicely shaped so you don't feel like you're staring at the person across from you. In our opinion, the buffet was very good, especially breakfast. Plenty of options for everyone. We've stayed at other all-inclusive hotels that seem to cater to European tastes only but we found this to have a great variety. Our room was in building 5 which has been updated and is quite large. No problems with the air-conditioning as we were there in January. It was very close to pool and beach and about a 7 minute walk to buffet. We welcomed the walk since we spent most of our days laying around! I've seen negative reviews about air-conditioning and seaweed but those travelers are not well-informed. They were traveling to Mexico in JUNE/JULY which are very hot and seaweed is abundant. It is the off-season. We did not attend any of the shows in the evening. Just not our thing. The music will be loud but ends about 10:30/10:45pm. My only suggestion would be to make the lobby more of a destination. It is the only gathering space on the property. More tables near the front and side that can be used for cards and game playing and a pool table or other game tables would be nice since it is covered. Maybe feature a local musician/band near the bar area in the evenings.

Gail Pierce13-01-20

bien en général

Assez bien pour un chambre standard, la douche était par contre décevante. La batterie de la serrure de porte ne répondait plus et a du être changée mas ça été fait assez rapidement.

CARON BRIGITTE13-01-20

Resort senzational

The resort is sensational. Also, the beach is wonderfull. The coaties are superb!

COSMIN ANDREI NICOLAE13-01-20

need to update showers

for the most part our stay was great, the only inconvenience was the shower in our room, every time we will shower there was water all over the bathroom floor :/

SOCORRO AIDA PRADO13-01-20

2020

Very good

TRACEY BARTLEY12-01-20

rien à dire de négatif.

Tout est positif.

MARTINE LEMIEUX10-01-20

Best resort

This resort is an amazing place! The location is so beautiful and the resort itself is well kept and the food was amazing! There was nothing I would change about the whole place... and I would highly recommend this place to anyone :)

JOSEPH PEARCE08-01-20

5 étoile

Belle entroid bon service

LINDA GRAY08-01-20

Amazing Resort

My husband and I had never been to Mexico before. We were a little unsure as there was lots of negative things in the news about traveling to Mexico. Our experience was amazing. The people were so welcoming and helpful. From the airport to the resort, we felt welcomed and safe. The resort was very nice. The Lobby wasn't as grand as some places we had stayed but the rest of the place made up for it. Our first room was very outdated. It had all the luxuries of home and clean, just not new and shiny. They moved us due to a mix up with beds. Our second room was very nice. Clean, updated and beds were very comfy. Staff was amazing, I think the house keepers came to our room at least twice a day. The beds were always fixed up. We didn't up grade but never felt like we were peasants. Most everything was still available for the standard room. The only thing negative was that there was a push to sell timeshares to guests. They asked a few times, but we said no... and that was it. We weren't bothered all week by it. Our favorite person was Eddy, the concierge. The friendliest person you could every ask for. Loved to chat but wasn't a pain (If you get my drift). Food and booze was delicious. The buffet was as good as any of the a la cartes. Then there was the beach.... breath taking white sands. The resort had lots of trees and natural elements. Native animals and birds roaming freely, it was very nice to be part of. Our Experience was great and we will definitely return for a holiday to the Catalonia Playa Moroma

JASON WILLARD08-01-20

Our week at CPM

This hotel has the best location for a beach holiday, playa maroma is the best beach in the area. If you want a different kind of holiday the location is quite far from everything.

BYRON MONTGOMERY08-01-20

Gem along the Mayan Riviera

CPM is a relatively small resort but delivered a great family vacation (our family is 4 adults). Location is one of the first stops from the airport - roughly 40 minutes. Grounds are very tropical. Beach is wonderful. Good overall value.

BERNARD GRAHAM08-01-20

Paradise Beach

We absolutely love this hotel. We have been over 5 times and cannot say enough good things! The staff is very kind, gracious and helpful. The beach is paradise and the overall hotel is fabulous. I would say the food is just okay but everything is marvelous and well worth every penny!

JENNIFER GLANTZ08-01-20

quiet place

Not too many room, quiet place to recharge the energy and beautiful beach. very good restaurant.

ERIC TREMBLAY08-01-20

Family resort

Our 3 generation family had a lovely holiday. Very kind ànd helpful staff. Excellent breakfast. Restaurants mostly very good especially teppanyaki but waiting for tables too long. Kids club for 4 year old great success. Beach gorgeous. Pool good for all ages. À Attractive jungle with charming coatis. Plumbing problem fixed quickly but potentially dangerous electrical fault took 4 days to fix. Rooms comfortable and well serviced . Reception service a bit mixed. guest services ( Samuel) exceptionally helpful.

michael lewis08-01-20

Great Beach Area

Catalonia Playa Maroma (Privileged package) (-) check in was round 5 pm (no 3 pm or earlier) (-) first day no shower/hand towels in room, called twice. Never delivered. Went into a service room in the floor and grab towels myself. (-) first 3 night no turndown service. (-) restaurants a la carte sitting areas are small, which results in long waiting time if you want to enjoy a la carte dinner (worth the waiting for the Grill and Japanese ones though) (-) no longer Beach towels service delivered in the room (they gave us a printed card with "updated" Privileged package when checking in) (-) spa massage beds in beach area by beach-volley court, couldn't get my massage get done there as beach volley was going on all the time. (+) SET UP: loved the fact that rooms are secluded and surrounded by forest. A lot of green, and cute animals around(from coatis, monkeys, and adorable birds). Privileged rooms are close to beach area! (+) FOOD: was delicious, a lot of options and very fresh all the time. Great drinks in bars, and the fresh juice bar was an refreshing/healthy bonus!!! (+) BEACH: the beach is beautiful, exactly what we were looking for. White and fine sand, and long enough to have fantastic walks. The water was crystal clear and warm at that time. (+) SPA: we enjoyed the hydrotherapy session(sauna/steam/jacuzzi) included with the privileged package. I had a massage session added, got it done in one of the rooms, very relaxing. Suggestion: move massage beds from beach (currently by beach-volley court) and garden (currently by sidewalk) to a more secluded places. (+) we enjoyed kayaking, free scuba-diving lessons. ($) We also did parasailing (hired a company right on the beach) and tour to Chichen-Itza (with Xcaret exploration through Nexus)

HUGO LAZARCZUK08-01-20

Excellent

The resort met all our needs above and beyond we will be back

CHRISTOPHER LEE KENNEDY08-01-20

Great

Great

MICHAEL DAVID BAHM08-01-20

Catalonia Playa Maroma

My family loves this resort. We come twice a year and are never disappointed. The staff are wonderful, the beach is gorgeous, and the ocean stunning.

RICHARD DASH07-01-20

Stay

My review was the hotel meet most of expectations, but was a little rough around the edges. I have some suggestions, and was disappointed in some things.

JUSTIN STEINHARD07-01-20

´Chambre rénover

Nous avons payé pour une chambre rénovée nous étions deux couples à réserver en même temps nos amis ont une chambre rénovée de très belles qualités mais pas de nous nous avons eu une chambre vieille alors nous avons donc payer pour rien

ERIC COLPRON07-01-20

Very Nice Resort

We have never been to any resort this was recommended and it didn't disappoint us at all. Very friendly helpful staff. .

CHRISTI COLLEEN KENDRICK07-01-20

Donnelly

New Years Vacation

Timothy Donnelly07-01-20