Sublime !!

Hôtel haut de gamme magnifique quasiment neuf, Personnel souriant et agréable, propreté irréprochable, repas varié. Très bonne sécurité a l hôtel comme a la plage.

YANNICK TRIPET04-03-23

VACANCES A CANCUN

TOUTES LES PRESTATIONS ÉTAIENT AU NIVEAU NOS ATTENTES, UN SEUL BÉMOL, DOMMAGE QUE LE PERSONNEL DE LA CONCIERGERIE NE PARLE PAS FRANÇAIS.

JEAN CARON23-02-23

Best all inclusive I have stayed at!!

Catalonia is an amazing resort from the spacious clean rooms with bar fridge stocked with pop and beer everyday. Staff is amazing hardworking and polite. The food choice is the best I have seen with many different options for you to enjoy breakfast buffet has everything you need fresh omelets , fresh fruit , fresh baked goods, lunch options are plentiful with food trucks to hamburgers, pasta, Asian, Mexican, fresh made crepes, al la carts are really good excellent with my top picks Tao Cat and Ayami Asian Teppanyaki Tables excellent service and food was amazing and you can book on your phone no waiting in line.. the resort was spotless, entertainment was lots of variety, and lots of things to do. Pool area was beautiful , we like the beach the best beautiful large sand beach with lots of chairs, and bar right there. It it is rated 5 star and its worth it. Thanks you Catalonia for an amazing vacation.

DAVID POTTS07-03-23

Catalonia is an experienve

Hotel is ok nothing outstanding too much walking to areas too many steps somrevwith no railings , some danger mobility spots ,; not a place for seniors for comfort. Showers have no place to hang towels or bench to sit could have a permanent bench inside air conditioning was bad not beyond 69 unable to hold there , got sick at the buffet so just used one restaurant B love ❤️ it was ok food was not great but staff were excellent , where was the Mexican food experience Nomoles no tamales nothing but Mexican eggs no chili retention or any cultural shows dead hotel after 7 pm Won’t be back love Puerto Vallarta and will go back there to other resorts poor room service cold food arriving in the morning for us seniors

GEORGINA RODRIGUES07-03-23

Global experience

This week it was really expensive but no regret!

RÉJEAN ALLARD06-03-23

Amazing

We had an awesome time at the resort! The grounds and pools were very clean. The modern eco friendly designs and systems were appreciated. The beach was beautiful and the water so blue! Fernando and Orlando at the Pure Bar took such great care of our needs! Great service! Joanna at the pool bar also showed us amazing service! Lastly the buffet was one of the best I’ve ever had! We skipped the restaurants in favour of all the fantastic choices and quality of the food! Wendy and Jesse greeted us with a friendly and welcoming smile every time. A friendly and warm staff make a huge difference we thank them all! The front desk was always helpful in every question and request. Especially Alexander and Orlando!

ERIC HOWARD06-03-23

Excellent experience!

We had a suite with a private pool and it was definitely worth it. The suite was large and very comfortable. The entire resort was so clean! Lots of food choices, especially for lunch. There were a couple of food trucks which was fun. There was also a lot of alcohol choices which was a nice surprise. The only thing I would ask for improvement on was the dinner reservation site. It was bad. Couldn’t get a reservation most days even though we stayed up til midnight to try (who wants to do that) and even though we tried it still didn’t work. We were only able to get in 2 out of 4 nights. Overall a great experience.

KRITINA MC06-03-23

Nice place to visit

My family just got back from 7 days at the resort. Place was clean and staff were very friendly. My biggest complaint would be that it's very very difficult to get into the restaurants. You essentially have to stay up till midnight just to get the chance to make a reservation. Luckily the buffet was always delicious and easy to access. The shows did seem a bit repetitive except for Mexican night with the piñata was a lot of fun to watch. Also, it was unfortunate you weren't supposed to get alcohol till after 11 am but if you were friendly and nice you could get about anything you wanted at anytime.

SCOTT HAINES06-03-23

Great stay

It was a great stay at this resort

BOGDAN BANAS05-03-23

Holiday with my bestie

The first couple days were a lesson in pivoting and adjusting for me. I was expecting a peaceful, relaxing vacation in and around the water. Our room overlooked "Fifth Avenue". We arrived to a bunch of loud, drunk Americans and blaring Bon Jovi. The hallway noise was around the clock. We spoke with the front desk staff who were so kind and eager to help. As soon as a room opened, we were transferred to another building. THIS was pivotal! Our room was beautiful and clean, we could hear the ocean and thoroughly enjoyed ourselves. The food was excellent, the staff was great, the grounds were clean, the design elements were beautiful, and the beach was nice.

JENNIFER LORRAINE BASSEN05-03-23

club

all things considered very good, only problem not enough chairs and parasols or badly administered

LOUISE RENAUD05-03-23

Excellent!!

We loved everything about this resort! Fantastic food, wonderful staff, gorgeous beach, and a lovely suite. I highly recommend the romance privilege room, it is perfection!

CAROLINE COSTA05-03-23

Hospitality

Resort was excellent. But importantly was staff. They were incredible. Booking a restaurant was horrible and in the end it was better to just go to one of the ones we did not have to book. Ocean was dirty and the seaweed never removed.

LILY CASALE03-03-23

Principe de réservation des restaurants à revoir

Il faudrait revoir le principe de réservation des restaurants. J'ai vécu plusieurs frustration de ne pas pouvoir réserver au restaurant Japonais malgré les essais quotidiens. Je devais rester éveiller jusqu'à minuit pour essayer de réserver ou mettre la cadran pour me réveiller à cet heure-là pour tenter de réserver, mais sans résultat. Nous allons en vacances pour se reposer, et cette façon de faire m'a vraiment empêché de dormir paisiblement la nuit. Je sais que plusieurs personnes avaient un passe droit en participant à la rencontre de time sharing.... Très frustrant!!

ANDRÉ LAHAIE03-03-23

Très jolie et parfait

Svp revoir la façon de réserver à restaurants C’est impensable !!!

STÉPHANE LACOMBE03-03-23

Beautifu

The facility is absolutely beautiful. The beach gorgeous, you will not be able to snorkel!! The only time you see the gorgeous beach and water is to go to the beach or sit by the entrance to the beach. I thought we had an view of the water but not so when we checked in. You had to be a "Privileged Guest" as they call it, to have such treatment. The employees all so very pleasant! The food amazing, except for the Cowboy steak, contained mainly grilse/chewy to eat, my husband eventually got sick from it. However, if you want to get away from the cellphone/computer forget it! You must use it to schedule your dinner reservation, check out the entertainment, look at the menus, view the map of the facility.

MARILYN PANELLA03-03-23

French Connection

Excellent hotel, very clean. the problem with this hotel is you don't get what you request, for example i ordered a room with 2 queen beds and once we arrived got a king bed and a pull out sofa, not pleased at all.Hotel blames the travel agent and the agent blames the hotel.A game of cat and mouse.I was pissed off all the time i was there.

RÉAL COULOMBE03-03-23

très bien

bon service

RÉNALD POULIN03-03-23

Ok

. Beach waiter are good but not at the bar. Beautiful place. Could have umbrella!

SYLVIE BENJAMIN02-03-23

zufrieden

4

LIVIU CROITOR02-03-23

nice hotel

The hotel was nice but very busy, could not use the private restaurants and line-ups at the main dining room.

DEBORAH BALDWIN01-03-23

Paradise vacation

The vacation stay was perfect and relaxing it was amazing the view was paradise and the service was outstanding,clean,on time thank you to all the staff to make this all happen hard work people for sure .

ROBERT JEAN01-03-23

What a great spot!

We had a lovely time this past week...

KATHLEEN AVERY01-03-23

Beautiful site, quality hotel but needs some improvement to making reach 5 stars

The buildings and rooms are beautiful, all new and fresh. The hotel is LEED quality built so environnementaly sound. The site is appealing as a whole. The people working there are friendly and do their best at giving you a good time. BUT, it is extremely noisy in the evening, up to 11h15pm. There is music on the main road and at the outside stage. If you have a room on 5th avenue, you cannot sleep before all the noise stops. The food is okay but not as good as other resorts I have been to that are real 5 stars. The buffet is repetitive. To make a reservation for the restaurants is online ONLY and at midnight! For the beach. it is impossible to understand that a hotel of the level does NOT have palapas or umbrellas or even tarps suspended between the palms trees! It is an every morning fight to find a spot under the trees for cover...So people wake up very early to leave beach towels over chairs, even around the pool: AT 7am all the pool chairs are taken!?! We had a beautiful room (privileged with a huge terrasse). But as long as the are no changes in music, better food and most of all, palapas to hide a bit from the sun, we will not go back.

EVE RIOUX01-03-23

2023 Vacation

We enjoyed our stay at the Catalonia. The staff was amazing, food was delicious, great drinks, lots of fun things to do, facilities and rooms were very nice and clean. I would recommend staying here.

JOINES,BRENDA KAY01-03-23

Relax vacation

I don’t like to wake up at 4:30 to reserve my chair at the beach to have shade in the afternoon and I don’t like to try to reserve a restaurant at midnight ( and didn’t get it Asian or Japanese ) we are on vacation to sleep and relax from work … But the room was very nice , excellent service Everywhere

CHANTAL DUQUETTE01-03-23

Amazing experience

Just spent the last week at this resort on a family vacation. The resort was kept well clean and the staff were very friendly. Lots of good options for a small resort. Only thing i would change is the online booking system for the restaurants, Staying up till midnight to book a restaurant is not the most efficient way.

BAYAN MASHADI28-02-23

No complaints

Beautiful rooms, good food, friendly and accommodating staff. Do wish that management had a different lawn chair policy. You must mark your chair with a towel by 6am or you’re SOL. Policy is definitely abused.

JILL ROSENTHAL28-02-23

our visit at your place

The room is spacious, the pools are beautiful. The employees are really friendly and competent.

NICOLE ROYER27-02-23

Catalonia Resort - Cancun Review

My stay was for 6 nights. I found the layout of the complex to be very accommodating for the guests. The two pools areas, with one being a quieter area for families, was excellent. We made use of both pool areas. It would be a good idea to put a towel distribution location on the quiet side pool area so guests enjoying that pool don't have to walk across to the other pool to get towels. In addition people on the quiet side didn't have a convenient place to drop their towels when they left the pool. I was annoyed that people were putting towels out early in the morning to "reserve" a lounge chair for themselves, and guests trying to enjoy the pool later in the day found it deficult or impossible to get chairs for themselves.

WILLIAM HASLINGER27-02-23