Fabuleux

Hôtel très classe,propreté irréprochable,tous les restaurants sont excellents,personnel aux petits soins,animation au top,parc paysager parfaitement entretenu avec un éclairage intime le soir,,nous recommandons cet hôtel magnifique

CHRISTOPHE GALLOIS09-03-20

Bel endroit

Belle chambre. Bel endroit.

PHILIPPE JEAN LEON ROUSSELLE08-03-20

Room for improvements

All in all it was very good. The lobby was very disappointing it was so small, the check-in was fine. The rooms are on a medium size not big but not too small, we liked the 2 sinks and the double showers. The room are modern and nice. Concerning the restaurants, we love the no reservations for dinner. The food at the royal side was very good, on the dominicus side not so much , especially the Dominicus buffet. Concerning the morning buffet at the royal it was very small but practical with the essential BUT very limited choice. The majority of the employees were kind of cold not too friendly, if we met someone and we did not say hello they would have not said hello , we tested it a few times. The BAD THING WAS OUR MAID ( MARTHA) ROOM 211,she was bad in everything, replacing towels and stuff and the worst was at cleaning, for us she was the worst maid we had in all our 20 plus trips, we should have said something before, but we only did on our last day to Andres from Service and showed him some pictures, it was for us almost to the point that we were thinking of never returning to the Catalonia Royal because of her. Now we calm down and there is the possibility of us returning to Catalonia Royal, and you can be sure that we would not put up with a bad maid again. The beach was really nice except that step to get in the water, the restaurants at the beach were very good, and the service at the beach was good. We did not regret going to the Catalonia Royal and like i said possibly return.

MARCEL BOISVERT04-03-20

???

Un gros effort à faire sur les viennoiseries du petit déjeuner, plutôt"insipides"(surgelées, pas assez cuites...vraiment sans goût),ce que nous avons fait remarquer sur place au chef de cuisine dès le début....sans amélioration à la fin du séjour!!! Grande gentillesse du personnel, mais service plus que lent au Thalassa où il faut plusieurs fois réitérer ses demandes.Assez désagréable, même pour des personnes en vacances!!!!Remarque également faite sur place Les menus pourraient être plus variés;ne pourriez-vous pas inscrire un plat différent à la carte ne serait-ce qu'une ou deux fois par semaine.Il me semble même que les menus du Thalassa et du Terrace sont identiques à ceux de notre séjour en 2018.On nous propose également toujours les mêmes gâteaux sucrés à tous les repas.Peut-être un moins grand nombre chaque jour, mais plus variés? Le choix de glace est aussi très restreint .Alors que les citrons sont présents dans les cocktails,nous n'avons jamais vu une glace ou un sorbet de ce fruit.Nous avons passé 3 semaines dans votre établissement,comme en 2018,mais pour un prochain séjour nous n'en envisagerions que deux, si l'on ajoute la musique lassante et trop bruyante qui nous gâche même le plaisir du dîner au Thalassa pendant lequel on ne peut pas tranquillement discuter, alors que les repas devraient être un moment de partage.Il y aurait encore certainement beaucoup à dire.....et je ne sais même pas pourquoi je prends la peine de remplir ce questionnaire.J'ai comme d'autres clients français rempli une fiche de satisfaction en 2018 avec quelques suggestions......et rien n'a changé!!!!!

MARCEL MONVOISIN15-02-20

EXCEPTIONNEL

C 'est hotel est magnifique, tout neuf, tout moderne. je vous conseille les chambres avec piscine devant la terrasse mais coté jardin. le personnel est adorable, aux petits soins pour nous. le seul coté négatif c'est le dernier jour car si vous repartez le soir, on vous prend votre chambre à midi et vous devez prendre une douche en 30 mn dans les toilettes publics du hall d'entrée ! et le coté désagréable c'est la personne qui vous prend 3 heures de votre temps pour vous faire signer un contrat de vacances moins chères et c'est l'arnaque totale....

JEAN MARC FRANZI,15-02-20

FABULEUX

Excellent séjour sur tous les points. L'hôtel est très beau, les parties communes et jardins sont très bien entretenus. La restauration (tous les restaurants) est digne d'un restaurant bistronomique. Enfin, l'accueil est juste parfait ! Pas besoin d'Aller à l'ile Maurice pour trouver l'un des meilleurs accueil au monde !!! Seul petit axe d'amélioration le ménage dans les chambres n'est pas du niveau de celui des parties communes.

PATRICE SABRINA AGATHINE06-02-20

Très belle expérience

Un hôtel à part, parmi les grandes structures, avec un service de qualité, aussi bien en chambre, que dans les bars ou aux restaurants (avec une pensée pour Emi) sans oublier les gardes dans les jardins (je pense à un grand toujours le sourire aux lèvres)

CLAUDE HENRI M YJ YANNICK I LE TUTOUR03-02-20

Catalonia Royal! What a gorgeous adults only place!

We just got back from the CRLR, and one word… WOW! Having been to many islands near the equator and throughout the Carribean, I just say the CRLR is truly the best bang for your buck…a long as it doesn’t exceed $1500 CDN, once it exceeds that price there are other destinations to choose from. This was our second time staying at a Cat property, we stayed at the Catalonia Royal Tulum in Mexico and loved it so we knew this brand would not disappoint us. The Area: Located 30 min from the La Romana airport, its nestled in a nice protected area with a stunning beach, and lots of lush green vegetation around. We walked off the resort property across the street there were some stores and were impressed by how nice the people were no one harassing you to buy stuff. The Hotel Grounds and Check-in: I was very impressed with the modern style of the hotel, Check-in was a little confusing they don’t operate the same as other hotels they meet you first, sign you in then send you to sit and wait for a presentation of the resort area and restaurants. After the presentation, you must wait for them to call your name for your room key. As I mentioned depending on the direction your patio door is facing there is lots of vegetation if you want to see lots of trees choose a room with the balcony facing the Dominicus side or the duplex courtyard buildings. The Room: Superior Room ( standard) You have the main building which has 3 floors, which I found the best, the Duplex buildings which depending on the placement was very nice some had sun and some had shade. If you want a room with lots of SUN ask for a room where the patio door faces the beach direction. I did not fancy the ground level rooms since people walk by, so its less private, but that being said its such a small boutique-style hotel that it won't bother most guest. We were fortunate to be placed in a standard room that was NOT facing/ overlooking the reception and restaurants in that building. We were in a very nice location of the main building room 326 looking out at an L shaped pool (swim out below) with a Jacuzzi, and we got sunshine all day and would choose that same side on our next visit in April... There is an elevator for those with mobility problems. I usually upgrade our room but personally don’t see the need for an upgrade at this resort, all the rooms are large and stunning a standard room is very spacious and comes with a large balcony. Rooms (standard) are equipped with ample USB outlets and power outlets for your devices. Two chairs a desk and all the bells and whistles. The bed was comfortable and linens were of good quality. We loved the bathroom layout, double everything (except for the toilet lol) double sinks, a large shower where two of us can take a shower and have each our own rain shower head with independent controls, or each a shower massage wand. Towels and hotel supplied bathrobes were of good quality and condition. Beach towels are replaced every day in your room, just leave the old ones on the floor and when you come back from dinner there were fresh ones for you. Room service was fast and the food selection was very good and tasty. Oh yeah..I loved that they clean the rooms before 2 pm on average! I can say this is the first time that the rooms were immaculate and they gave ample face cloths and towels. The Beach : Lots of beach chairs available throughout the day at any time, the palapas were the only thing you would need to get early if you want shade since we are early risers and beach lovers there were lots of choice for us. After our daily 6 am workout, we would walk approx 8 km every day exploring the area and was very happy with our choice we ended up always walking towards the protected park and would see Isla Saona. No smell of boat fuel, not overly crowded, just pure peace and relaxation. The only complaint about the beach area I have is about the smokers, there are ashtrays all over the resort and at your beach chair or nearby….but there are always guest with no manners or environmental responsibility thinks its better to put them out in the sand and leave it there. I think if you want to smoke have a designated area for them on the beach! I don’t need to inhale the second-hand smoke daily. The Fitness Center: This is information I find most reviewers forget about, the gym on the adult side only has some treadmills, bikes and some small free weights. The Gym on the family side is much better located where the stores are and offer a full range of equipment like any gym in your own home town. It would be nice If the Adults only had the same type of Gym. Restaurants: I loved it, Not the same choice nor food quality of the Catalonia Royal Tulum in Mexico though but still good. No Reservations ever!! Always place to sit down and eat. My favourite was the YUCA and Darlen was a great waiter, but so were all the other waiters! Food selection/choice can be better, but for the money spent as mentioned above its perfect if it goes over that price, this is just my opinion. Entertainment : There were shows every night and was great entertainment. Pools: Are nice and clean, we don’t spend much time at the pools we prefer the beach so not much more to say except the one located at our building was stunning Staff: Very very friendly and accommodating, even for the rude guests that we had the displeasure of seeing screaming at the staff. I loved the comment that the supervisor told a grown man acting like a child. He looked at him and said …Oh, you are so beautiful like this lol, Priceless!! You're a guest in someone else's country act accordingly, pick up after yourselves and don’t be rude to them. They are not your slave and are there to make your stay the best it can, so be considerate. I can't remember everyone's name, But I would like to thank the concierge Harold, Darlen, Yerian, Marcos and all the CAT team for their pleasant and outgoing character. Thank you and your team for taking care of us vacationers good or bad. Im sure im forgetting something……but basically JUST BOOK IT YOU WILL LOVE IT!

CARRIE POWELL01-02-20

Vacances

Excellent

MAXIME LEGALLET01-02-20

Vacances au top

Superbe hotel... Personels tres chaleureux et accueillant .. toujours un sourire aux levres..je recommande sans hesiter et pense revenir ...Vraiment au top..BRAVO

JEAN MARC SCHMITT28-01-20

Magnifique

Hôtel magnifique, calme, nous avons eu la chance de profiter de notre chambre avec piscine "privée" seul ! Nous etions les seuls clients de l'étage durant 6 jours . C'est dommage que les piscines ne soient pas plus séparées car lorsque les autres clients sont arrivés nous avions l'impression que nous etions tous ensemble dans une seul piscine .. C'est dommage d'avoir une chambre de ce prix et pas la tranquillité une fois l'hôtel plein .. Les repas servis au sein de l'établissement ne sont pas top... l'idéal aurait été de changer la carte régulièrement car durant 9 jours nous avons mangé la même chose ... Serveurs du restaurant thalassa geniaux ! Restez comme vous etes ! Dommage que tous les serveurs ne soient pas souriant comme eux ! Ménage fait beaucoup trop tard (aux alentours de 16h) et parfois fait rapidement Choqué par une femme de ménage qui à nettoyer la petite table de la terrasse avec la serpillière du sol ... l'hôtel est quand même un 5 étoiles ... je trouve que c'est limite niveau hygiène...

MELINE MARIE MASALA27-01-20

Un séjour au paradis

Hôtel adulte only de très bonne qualité. Des prestations haut de gamme. Un personnel très serviable, souriant et poli. Nous avons eu une chambre supérieure classique. Magnifique chambre toujours propre. Les restaurants à la carte sont très bien. Repas très bien présentés et savoureux. Petit bémol pour les desserts et la musique rébarbative dans les restaurants.

GREGORY PIERRE YVES LEMPEREUR27-01-20

Bon séjour au Catalonia Royal la Romana

Les chambres sont spacieuses, confortables, et très propres. Personnel aimable et souriant. Plage magnifique et bien entretenue. Les différents restaurants sont très biens, cuisine soignée. Accès aux différents restaurants sans réservation, ce qui est un gros plus

CLAUDE FRANCOIS LE ROY26-01-20

Très bel hôtel, joliment décoré, très bons restaurants

Très bonne surprise pour un all inclusive de qualité. Hôtel récent, joliment décoré. Belle plage bien aménagée. Chambre confortable, restaurants délicieux et personnel aux petits soins.

ISABELLE ALYETTE MARIE BERDER25-01-20

Hotel chic et calme pour se détendre.

Positif: excellent petit dejeunée varié et bon, restaurant très bon notamment le poulpe grillé, la propreté est excellent au niveau des parties communes...

Jeremy08-04-18