Catalonia Punta Cana

This was my families first all inclusive. We stayed 12/14- 12/21. We were in rooms 505, 511, 527.

STUART SMITH29-12-21

When simplicity wins

Beyond the natural beauty, the kindness of the heart shows true beauty. The only people who's face had a frown were those who had to go back to their reality. You can see a smile beyond the mask through the eyes, and everyone had a smile. Service was impecable and a beat was never skipped.

SERGIO VELEZ27-12-21

Great resort, service not that good

My kids and wife really liked the resort and enjoyed the services offered. However the service was not up to the expectation. Housekeeping is good, the lady was always helpful. The service at the restaurants was pretty bad. The waiter needs to be called to the table a lot of times for basics like coffee in breakfast and water at lunch or dinner. The service in Cancun was much better. Please work on that part and things would be much different. The covid test and the results were a big mess. Spent all morning and part of the afternoon just waiting for our turn to take the test. And then the next day, we were told to come back for the results at 11am but the results didnt come out till 2pm. I could have missed my flight easily at 3:30pm but the delay helped us get on track. So a bunch of issues to work on it to improve the overall experience.

ABDALLAH BOUNOU27-12-21

Encantador

Agradable estancia en Catalonia, pasamos unas vacaciones inolvidables en familia, regresaremos. Muy muy recomendable… gracias Catalonia team!!!

HUGO PALACIOS17-12-21

Quick Trip

For the dollar value not sure it could have been any better

MAGGIE ALSTON15-12-21

1st time visitor to Dominican republic

I had a wonderful time and I definitely visit again. The all inclusive part helped so much with cost as well. I enjoyed myself

KENNETH MURRAY13-12-21

3.5/5

good mostly.

JADA WOODS07-12-21

Beautiful vacation

Love the resort, loved the fact that there were so many restaurants, the food was exquisite.

CARMELINA BERNARDEZ06-12-21

Beautiful vacation

Love the resort, loved the fact that there were so many restaurants, the food was exquisite.

CARMELINA BERNARDEZ06-12-21

Magníficas vacaciones

Estuve muy sorprendida con el hotel, no me esperaba tanto. Me encantaría regresar pues le pase de maravilla. La limpieza, las instalaciones, la playa, el personal !! Muy contenta

LIZETTE SIERRA CRUZ11-11-21

Family Vacations

Stanley the pool bartender was amazing so attentive remembered us every day very knowledgeable as well as Jean Carlos the bell man always was there for the family would help us with our luggage these 2 employees made the difference in our trip.

JEAN MICHAEL DIAZ BETANCOURT25-10-21

Excellent

My stay at Catalonia was great!All of you guys should be proud of yourselves for such great and incredible service.

Marie LYDIE THAM25-10-21

The most amazing place!

This resort was tbe most beautiful and incredible place I've ever been! The staff was so accommodated and nice. I truly felt so special for my birthday and like I was in a place of magic. I cannot wait to go back again

LISA NICOLE JACOVSKY25-10-21

Cant wait to go again

Hotel grounds were beautiful, housekeeping staff excellent! Pool bar staff especially Stanley was amazing. We loved the drinks and pizza at the pool bar. Italian restaurant was our favorite, with the Japanese coming in a close second. Check in was easy. Check out we were told we needed to turn in our towel cards which we didnt know we even had. We were asked to go back to our room ( room 422 a long walk) to retrieve them. We were never told any of this. We had 3 people to the room and on a daily basis 2 out of 3 room keys did not work. Restaurant reservation was a very long hot process. The line was ridiculously long every day, which was alot of wasted vacation time because you were only to book two reservations at a time.

CHRISTINE ANNE MC GRATH CORWIN11-10-21

The resort is beautiful

Resort room, food and amenities definitely worth it, the beach wasn’t what I expected though but I definitely enjoyed myself

JOSHUA FERNANDEZ07-10-21

Clean, fun, good food

We enjoyed our stay, but did not like getting tricked into a sales presentation.

DONALD MICHAEL CHINCHAR30-09-21

Catalonia Bacaro Beach, Punta Cana

We stayed for 10 days recently at Catalonia Bavaro Beach in Punta Cana. The overall experience was excellent. There were a couple of small issues but they were addressed immediately. We were very satisfied with our stay. We will definitely be back. The only downside was the buffet. We ate at the restaurants on the resort and all of them were pretty good.

WALDO NATHAN I FI ROBY JR28-09-21

My honeymoon

I would like to say I enjoyed myself a lot could use more chairs with umbrellas by the pool and the buffet needs a upgrade it’s sazon! Some items were very cold and extremely bland

BRUCE MANUEL TIRADO01-09-21

Todo muy bueno

Los empleados son super atentos con nosotros, felix runner playa, yohhan, Francisca, carmen, carlos, Estefania, francisco, Hector ,elizabeth, Jessica, Zairy, Zara,Fior, Wilson todos se esmeraron para que nuestras vacaciones fueran de excelencia.

ANGEL SOTO MARTINEZ11-08-21

Birthday Trip

The resort was nice. I had a great time overall. I was a little disappointed in the food, I was hoping it would be much better. Many times it felt like things were left under the heating lamp for a long time, so the food never tasted fresh. Also, there were a couple of times I called for room service because I needed ice and no one showed up. Also, before checking out, the front desk called and asked if I needed assistance, which I did because my mom was not able to carry her luggage, again, no one showed after 30 min of waiting.

KEVIN ARNOLD MORRIS JR06-08-21

Experience at Catalonia Bavaro

Great overall experience at Catalonia. The only thing I would change is the long lines!! We spent probably 5 hours in a line during our entire trip. Biggest issue is the line for guest services and reservations, it shouldn’t take me 2 hours in a line to make a dinner reservation

NYJAH TAMERA WILLIS03-08-21

Stay/wedding

My overall stay at this resort was very good. I paid for the $1700 wedding package so I was given the privileged suite which was really nice. Most of my other guest had air conditioner issues though. The wedding venue was beautiful and I wouldn’t change anything about our wedding. The food at the buffet and snack buffet are horrible, so everyone is trying to get in line at the food concierge which took over an hour to make dinner reservations. Do NOT use your credit card to buy items from the people in the middle of the resort!! They charged $150 extra dollars on my credit card for a cigar purchase.

MARCUS FRANK GILLIAM JR31-07-21

excellente customer service

excellence customer service specially chinese cook

PAVLOVA NATTIER BELTRE01-07-21

Very nice vacation

We really enjoyed the holiday at Catalonia Punta Cana!

Sebastian Lotzin18-06-21

Catalonia Resort exceptional

I had the best time of my life. Initially I was nervous due to reviews I read. However, we reserved a privileged room and was upgraded to a Romantic room that put us closer to the beach and pool. Thank you. Everyone was so nice and accommodating. I read reviews about the customer service being horrible and after calling to make reservations I agreed because I was told they were sold out and hung the person hung up. However, I went online and was able to make a reservation at one of the other resorts. We were greeted with smiles and everyone was nice. You get more bees with honey and I loved the hospitality I received from the buffet staff and pizza guy and waiter. A special shout out to Felix on the beach. He created a special birthday balloon bouquet for me. My husband tried to tip him and he refused. He just wanted to make my day special. Thank you Felix for making me feel extra special. Now there is a lot of seaweed on the beach but hopefully those that complain will do more to help the environment so this will not ruin the beautiful beaches. Climate change is real and you witness first hand while it may be invisible to you where you live. As for the the food my first day I was not pleased but you will find something you can eat and enjoy as you try different places. I especially loved the spring rolls they had one day in the buffet. They were sooo good. They have an array of selection so you will find something.

ERICA SABRINA FARRELL16-06-21