Beau voyage

Bel hôtel, très bon service. Par contre, manque de chaise à la piscine. Elle sont toutes réservé tôt le matin même s’il n’y a personne dans la piscine ou autour.

MARIE FERLAND,04-05-22

Déception de la plage

On a sejourner 14 joursVotre hôtel est super on était très bien notre chambre superbe vos matelas super confortable votre brink votre biere sont tous délicieux, le personnel super gentil , le buffet correct les repas à la carte on a pas trop aimer mais seul lui qu'on a aimer le plus le Grill et le second Azamis la cuisson sur la plaque les autres pas à notre goût pour la plage incroyable se que vous vivez avec les Sargasses qui détruit vos belles plages on a été très déçu de ne pas pouvoir ce baigner 14 jours à entendre le bruit des truck en continue a la plage parce que nous ces la plage qui nous intéresse l'odeur aussi à apparu on avait mal à la,tête mais on était bien pareil ces sur que on ne veut plus aller au Mexique à cause de se problème j'espere pour vous que vous allez trouver à régler votre problème les humains mondial détruise nos océan et votre belle mer et aussi les touristes égoïste avec leur cellulaire qui mettre leur musique ca dans tout mes voyages plus capable d'endurer cela mais ce problème m'appartient

JACQUES BIZIER25-04-22

very good stay

Very nice hotel, food was very good, especially the Grill and Ayami Restaurants on site. Food truck at the pools are very good too. Personnel is very good, all areas are clean and well maintained. If I had a recommendation, is maybe a little more Beach Umbrella around the pool and add more music in the long aisle going from the lobby to the pool, it was really nice to have the little music walking in a small area. Overall it was a great stay and would strongly recommend this hotel ! I would go back again anytime !

MARIE LYNE LANDRY11-04-22

Fantastic 10th Anniversary vacation

We were married at this resort 10 years ago and returned for our 10th anniversary. This time with our four boys Eveything was fantastic! Rooms were great and updated food was great! Pool was tons of fun and the beach was and always will be the star! The only minor complaints would be the kids meal selection at lunch and dinner was extremely limited I would suggest more kid friendly options. Also the lunch trucks although delicious only had a selection of hot dogs and hamburgers which got repetitive after a week! Minor issues in an otherwise fantastic week!

MATTHEW HARDIE,11-04-22

Fantastic 10th Anniversary vacation

We were married at this resort 10 years ago and returned for our 10th anniversary. This time with our four boys Eveything was fantastic! Rooms were great and updated food was great! Pool was tons of fun and the beach was and always will be the star! The only minor complaints would be the kids meal selection at lunch and dinner was extremely limited I would suggest more kid friendly options. Also the lunch trucks although delicious only had a selection of hot dogs and hamburgers which got repetitive after a week! Minor issues in an otherwise fantastic week!

MATTHEW HARDIE,11-04-22

It was great

The whole stay was wo derful

LEROY HARRY ROBERT COLLINS08-04-22

Bel,endroit à découvrir

Très bel hôtel,très propre,service excellent la nourriture,pourrait être plus chaude au buffet.Il y as trop de Coatie sur le site (désagréable) ça rend les trottoirs malpropre

SUZANNE HAMEL HAMEL07-04-22

Excellent beach, quiet rooms, beautiful jungle path, lots of wildlife for kids to see, friendly staff and great service

Excellent beach, quiet rooms, beautiful jungle path, lots of wildlife for kids to see, friendly staff and great service

MIRANDA KROUTIL29-03-22

beautiful resort

We just returned from nine days there. The chief complaint is the coatis everywhere. I was nipped and my wife was clawed and bleeding, requiring medical attention.

DAVID SMITH28-03-22

My experience at this hotel

I was so happy with my stay at the Catalonia playa maroma! Memories I will cherish always during my stay ❤️ Staff and Hotel and beach were all exceptional

SANDRA BOSCH28-03-22

First time

Words fail me in describing the professionalism of the staff at this resort. Never before have I received such personalized service. Even on check out day the bell man called me to ask when he would need to come collect my luggage! In the buffet you’ll find Mario, a handicapped man, keeping the floor swept, I didn’t catch the name of the other man, also handicapped. Kudos to this hotel giving them a place to work. Shout out to Jessica in the customer service, thanks for getting the correct information on my Covid test, I might of had issues. For the remaining staff I don’t remember the names, but thank you all for making my stay such a pleasure.

BRUCE WILMOT12-03-22

Great resort!

Everything here was great. We booked a premium room in the 4000 block with a king size bed, the room is very clean and comfortable. The walkway from the main lobby to the pool and beach area was so pretty, walking through the lush “forest “. The staff were always friendly and pleasant. The food at the buffet was always very tasty and fresh. We ate at the Tapanaki, Italian and Grill restaurants, which was so easy to book and change reservations on our own using their app. All meals were very good. The beach could’ve used perhaps 2 servers for drinks, only saying, because that one person was very busy! My biggest complaint would be of the smokers on the beach who felt it was okay to just leave their disgusting butts in the sand!!! Not easy to clean up for the workers. COVID testing on site was very convenient and again easy, using the app. We only saw 2 shows, the Mexican Fiesta- great and the Burlesque was amazing!! I felt that 9:30 pm shows were a bit late though! The customer service office gladly printed our results and also our boarding passes and the lobby also printed our ARRIVECAN receipt before leaving This is our 2nd time at a Catalonia resort, and would definitely recommend !

NORMAN ST PIERRE11-03-22

Catalonia

Mi experiencia fue muy buena, la atención de maravilla. Siempre muy atentos, a lo mejor el equipo de animación pudo haber sido un poco mejor pero es difícil decir cuando no estuve muy involucrado en todas la actividades

MICHEL PETIT GONZALEZ10-03-22

Très belles vacances

Le personnel est incroyablement courtois et gentil. Les infrastructures sont très jolies (la piscine, la plage avec ses palmiers, les restaurants, l'allée centrale) et nous plongent dans une forêt habitée de coatis et autres animaux pas vraiment sauvages. Internet bon partout. On y mange très bien (buffet procipal, différents comptoirs près de la piscine et plusieurs restaurants à la carte inclus dans le forfait). Le seul hic: la chambre si vous êtes logés dans la sectionTulum (1100 à 1300) : vieux, douche sans pression, clim et ventilateur bruyants, mauvaise insonorisation. Aussi, les gens réservent les transats avec les serviettes et il en manque rapidement (plage comme piscine). La politique de l'hôtel "pas de réservation de transat" devrait être appliquée...

SANDRINE BECHADE10-03-22

Très bon

Hôtel de niveau 4 étoiles Nourriture très bonne Chambre : aurait besoin de rénovations Végétation et plage : excellent

MARCEL RODRIGUE07-03-22

Sejourner du 22 Fevrier 2022 au 1 Mars 2022

Nous avons subclasses pour une chambre premium belle chambre sauf qu il pourrait avoir un canapé au lieu d un seul fauteille car pour deux personnes pas tres pratique on a du prendre une chaise du balcon pour le nettoyage de la chambre tres bien Le seul bemol il pourrait avoir plus de chaise et table pour s assoir si tu desire manger pres de la piscine Les restaurants specialise tres bon et le Bloved aussi qui fait parti du premium

JACQUELINE GRAVEL02-03-22

Couples getaway

The grounds were absolutely beautiful, from the moment we walked into the lobby all the way through to the ocean. We loved seeing all of the wild animals around the resort. The staff were all very friendly and helpful especially Ronaldo at the beach bar, he was our guy! We were privileged and Our room was nicely done and we had towel animals with fresh flowers every day which was such a beautiful touch. The food in the restaurants was quite good but the buffet and room service were definitely not up to par, we chalked it up to Covid. Definitely had such a wonderful time at this resort!

KRISTA GRAY21-02-22

Tres bon rapport qualité prix

Super service propre super plage quelque employé parle francais 1300$ 7 jours privilege super bon merci

ERIC DESJARDINS21-02-22

Survey

Was good

DOUGLAS WEINKAUF16-02-22

Très bel endroit

Nous avons apprécié le site avec toute sa végétation. L'endroit est très propre, la nourriture est excellente et les gens sont aimables et courtois.

EVELYNE MICHEL10-02-22

Very nice resort

The staff are very friendly and very helpful

ALVIN RAYMOND GUINUP13-12-21