gran dominicus

Better than what I expected

Everything was great besides a few minor issue that was fixed when we got there can’t wait to return

FELICIA DYEMOND FOSTER08-07-19

Décor

L’environnement et la végétation présente sont incroyables.

BENOIT TRUDEL08-07-19

Cubrió expectativas

Me gustó mucho, lo volveria a repetir.

LETICIA PIZARRO DEL VALLE01-07-19

10 day stay

Overall our stay was ok, but there were a few issues to mention: 1. the room temperature could not be regulated individually. This was especially uncomfortable at night since we are used to lower temps. 2. not too many employees spoke English so we had some communication issues 3. a teen center was advertised but there was no one there when we tried to enroll our son. we were finally told on the 2nd day that he was the only one there at the time for his age group so they did not have any one in charge. Some of the entertainment crew made it a point to include our son in some of the activities and even took a few hours to play table tennis with him. but the majority of the time he was on his own. 4. we were never told that the gift stores did not accept cash payments. when my son wanted to buy something he was told he couldn't. he was very upset! again this was a big communication issue. but also they could have had him sign for the purchase and add to our bill. If he's old enough to participate in other adult activities, he's old enough to charge purchases to the room.

BEATE VENTURA01-07-19

Habitación

Mal olor en la habitación

ABNER VALENTIN01-07-19

Excelente estadía

En general la pasé muy bien, el trato de los empleados muy bueno. Fui con un poco de temer por todos los comentarios sobre las facilidades. Pero mi experiencia fue muy buena. Todo muy limpio y mi habitación en Villa Mayor hermosa. La playa espectacular.

IVONNE RODRIGUEZ MOJICA01-07-19

Great Vacation

We are returning guest to hotel. We have been there many times and we like it very much for great hospitality. The staff is extremely polite and they do everything to accommodate guests with their needs.

ALEXANDER BURD30-06-19

Overall great experience

Everything about the hotel was great only complaint was I called for service on the air conditioner and it was never fixed.

Irmaris Ramirez Giraldi22-06-19

Excelente

Me encanto

LYNETTE S FELICIANO COLON18-06-19

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ADRIANA RAMIREZ11-06-19

My review

Everyone was kind, however house-keeping could use some improvements. We were there the entire week, and I had to call several times to get clean towels/washcloths for our room. Also, they did NOT change the linens on our bed. Some of the sand from the beach got into our room, and not to mention it was hot! Lastly, when we arrived at the room both our phone & TV were not working so Ms. Valentina had to send someone up.

EBONY PATRICE PEOPLES11-06-19

Great 2nd time at the resort!

Girls trip to the Catalonia for the 2nd time! We love this resort and will definitely be back. Definitely advise upgrading to Priviliged, the better rooms and the beach restaurant are really worth it.

AGATA MAGALINSKAYA04-06-19

Food

I didn't like the food at main restaurant. I stayed at hotels in Punta Cana, Mexico, etc...and food there was way much better. Sea food was always present. Terrace restaurant has good service and food. Rodeo steak house was good as well. Overall i liked it

RAMIN TAGI OGLU MAMMADOV03-06-19

resort review

We had a trip to this resort 4 times. We are so happy that resort is recognize us and they put "welcome back" in room door and they give us perfect room with fruits , bottle of wine ....., We love this resort and people who is working there and recognize those who come back . This is so nice. Food is perfect , every time better and better. Thank you for hard working people in this resort . We will return to this resort again and will recommend it to our friends.

OLGA GOFMAN03-06-19

good hotel

Good hotel for the money

LEV GRIGORI GLUKHOVSKIY02-06-19

Excelente

Excelente servicio en general

INGRID SORAYA MORETA28-05-19

Beach is what makes the resort other than that would not really consider returning

Room was available upon arrival but was given a comfort room even though we paid for privileged superior when booking with Apple. When we inquired as to whether or not we were in the privileged section, we were told yes but that was not the case as all others in the same building had not upgraded to the privileged section. The room itself was fine but definitely needed some updating. Other than the fact that we paid for the upgraded room and didn't get, we were fine with the room. The room was clean and basic. The food at the resort isn't the greatest. The food at the buffet was never hot and the selections were lacking and was basically the same thing everyday. The Rodeo restaurant was hit or miss. We went three times during our stay and the service was extremely slow and only one time would I consider the food to be excellent. The Italian restaurant was awful. The privileged restaurant on the beach was great for lunch. The restaurant that served pizza throughout the day was okay, you just needed to get there at the right time in order to have a selection. The other restaurant weren't that great. Overall I thought the food at the resort was subpar. We've stayed at two different Catalonia resorts in MX and they were much better, which is why we choose this resort in the DR. Needless to say, we won't be returning. The waitstaff were not friendly and very rarely smiled, said good morning, good afternoon, etc. I don't know if it was how they generally are or if it was the fact that we were basically the only Americans staying at the resort. The only staff that were friendly were the ones trying to sell the vacation clubs. I would only recommend this resort if the only thing that you cared about was the beach. They have a policy about not reserving loungers at the beach and the pool area and it is not enforced. We witnessed staff placing towels in the early morning on loungers for some of the guests. The beach towel / card policy doesn't make sense. The women in charge of the towels was extremely rude. She refused to give a new towel when I returned my towel because I didn't get a card the day before. It needs repeating, she was extremely rude. I had used the same beach towel for three days because she refused to give me a new towel. On the third day I just stood there and wouldn't leave until she finally relented and gave me a clean towel.

BARBIE CLAGETT22-05-19

Great Week!

After our first night being at the resort, my husband and I call for room service and as I was ordering, I was called a "bruja" multiple times. He wasn't aware that I speak some Spanish, so I was extremely upset about that. The rest of the trip was lovely besides that. Rodeo was our favorite restaurant on the resort and the staff was overall very friendly! I would advise knowing a little Spanish before going since many of the employees do not know much English. The view from the bar/restaurant on the beach was spectacular!! My husband and I really enjoyed celebrating our 2nd anniversary here!

ALEXIS GILMORE BROWN23-04-19

Hotel

Standard of garden rooms needs to be improved and the main restaurant could do with a upgrade and the pool bottom, apart from that it was an enjoyable holiday

MARIE DIANE WEST18-04-19

Overall price and Resort were nice!

Once we got to the resort we were fine. The ride fro, the airport was loooong! 1,5hours. The grounds were well groomed and the employees were very pleasant....

nicolette20-05-18

Excellent hotel, great staff, great...

Excellent hotel, great staff, great beach, amazing food. Highly recommend this hotel.

matthew19-05-18

A Vacation Dream

My boyfriend and I stayed at Catalonia La Romana for a week and overall, we were both extremely satisfied with our experience! The staff is phenomenal. They...

Bee179314-05-18