Top Hotel

Ausgezeichnet!!

HARALD SIEGEL21-07-22

Gutes Hotel mit Mängeln im Service

Vor allem ein Mitarbeiter beim Check-in und beim Check-out erwies sich als ausgesprochen unfreundlich und unkooperativ. Es ist nicht einzusehen (und im Übrigen ungesetzlich), weshalb eine vorreservierte und per Kreditkarte gesicherte Buchung schon bei Einzug vollständig zu bezahlen ist. Der Hinweis darauf, dass man "fully booked" sei, ändert hieran gar nichts. Beim Auszug hatte ich bei demselben Mitarbeiter krankheitsbedingt um eine geringfügige Verlängerung des Check-out-Termins um zumindest eine halbe Stunde gebeten, was ebenso brüsk mit dem Hinweis, man sei "fully booked" zurückgewiesen wurde. Darüber hinaus erwies sich der Zimmersafe wiederholt als fehlerhaft in der Funktion.

CLAUS PEGATZKY27-06-22

Städtereise

angenehmes Haus, Zimmer waren OK. Unser Badezimmer könnte eine leichte Renovierung vertragen (Waschtisch gesprungen, Handtuchhalter fehlt). Sehr aufmerksames Personal

PETER ENGLBRECHT04-04-22

Perfekt für Stadtbesichtigungen

Die Lage des Hotels ist perfekt. Nahe zu Bus, U-Bahn und auch zu Fuß sind viele Sehenswürdigkeiten zu erreichen. Die Zimmer sind sehr sauber, teilrenoviert. Das Bad hat zwar noch die Badewanne zum Duschen, aber ansonsten ist alles ok. Auf dem Dach ist ein Mini-Pool und Liegen. Das Personal war sehr freundlich und hilfsbereit. Es war unser 2. Aufenthalt hier und wir würden das Hotel jederzeit wieder wählen.

DIANA SABINE BECKER08-10-21

Great Location but some rectifiable annoyances!

6 Night Stay. Great location, friendly if not very attentive Reception Staff. Nice clean and reasonably spacious room but: Maintenance noise - hammering & drilling on two separate days - Fri & Mon! Cigarette smoke in room! Part of metal towel rail fell to the floor - was partially repaied but remained loose.

RUTH BRENNAN26-07-22

Personal molt agradable i bon servei

El personal va ser molt amable i eficient per oferir-nos una habitació. Com que vàrem arribar sense equipatge a Barcelona, ens van facilitar el què necessitavem. Tot molt bé i només mencionar que l'aire condicionat no es podia regular bé pel termostat (el llit rebia l'orientació directa)

MARIA SOLA20-07-22

Perfect location, fantastic helpful staff, all amenities great.

Staff were extremely helpful, enjoyable to deal with and accommodating. Great restaurant recommendations, good taxi hailing skills. Location in Gracia area was superb, easy to walk, taxi to many areas and not too touristy. We loved it. Booked it for the pool, never used it as bit cloudy and pool quite small, but everything else great. Our room had everything we required, good size, lovely view to art nouveau buildings and plane trees across the road.

JOHN DURNING14-07-22

Great place to stay

The hotel was very clean. The front desk staff was very nice and helpful. The rooms were very cozy. I had one with great balcony. Location was perfect!

WIOLETTA PUCHALSKI28-06-22

Location

Awesome location! We rented bikes and rode everywhere! Close to Gaudí buildings, shopping, and not too far from the beach. Excellent costumer service.

SHELBY BOONE19-06-22

Great stay at Hotel Gracia

Good location within walking distance to main attractions. The breakfast buffet was excellent. C Mom

RUTH PARRA03-06-22

Comfy room but no view

It was a normal hotel room, adequate for sleeping in. The windows looked out at a wall of the adjacent property so we had no natural light. We were woken by a lot of noise outside the room, which turned out to be the cleaner, but to be fair it was after 8am as we'd slept in really late for us.

JAMES AITKEN31-05-22

Wonderful stay

I had a wonderful 11 day stay at the Catalonia Gracia. The accommodations were comfortable, clean, and staff were friendly and helpful. During my checkout, I found out that there was a breakfast charged to my account. I let the staff know that I had not had any meals in the hotel and that this was an error. The immediately removed the charge without any problems. The hotel is located in a great and convenient part of the city. I would stay here again.

BEATRICE REYES18-05-22

Roslyn grabiak

Efficient employees, overall satisfied….

ROSLYN GRABIAK13-05-22

Great location

Very nice hotel with friendly staff. Location is great!

MIKHAIL MEN10-05-22

Excellent

The hotel was great and the employees excellent.

G ROSENTHAL19-04-22

Weekend Break

Excellent, friendly service. The third time we've stayed and will definitely return.

GAIL POXON01-02-22

SURPRISED, GOOD AND BAD, YOU DECIDE

This was my 4th or 5th stay and clearly I liked it or would not have returned. But, this stay was not up to par. I was given what was supposed to be a beautiful room with an enormous terrace and VIP amenities. After check in and payment (upon check in) I unpacked and looked at the large terrace. One of the double sliding glass doors to the terrace was severely cracked and taped with clear packing tape. I also noticed the front door to the room had at some point been broken into and although the metal part of the lock was replaced, the splintered wood on the door was not. I spoke with two people at the front desk. One laughed and said, 'don't worry, we know you didn't do it.' I told them this room should never have been rented and wanted to change rooms. I also spoke with a daytime person the next day who did change the room for me. It did not have a terrace, but the room itself was larger. My second complaint is that the first room was a superior room the second room was standard. Yet, I was charged the same rate as the superior because I asked to change rooms. My point is the first should never have been rented until the problems were already fixed not with tape, but with new glass etc. This has made me never want to return to this particular Catalonia Hotel.

MARY MEIWAN LEONG15-01-22

Perfect

Nothing to complain

JANE VASILEV29-08-21