Catalonia punta del rey

Good location, loved pool and jacuzzi area. Hotel itself needs some TLC. Restaurant and bar staff lovely although we only had breakfast not main meals.

TERRY DAVID MAKINSON23-04-21

Good for chill out

We booked a superior room but when we arrived there was nothing superior about it. There was no remote control for the AC, no tea / coffee making facilities, no water, no slippers, no dressing gown. It took me a full day & night to realise there should have been all of this in the room, when I queried it at reception on the 2nd day everything was put right but we were offered no refund for the 1 day without all the stuff. Also disappointed with the pools. It states on the website they are "solar heated", I can guarantee they are not heated in any way as they were freezing. The food was also disappointing. I know these are strange times and things are different at the moment, so I did not complain about the food, I'll reserve judgement until we go back in "normal" times. There was also supposed to be snacks served at the all inclusive infinity pool between noon & 6pm, there were none. Having said all of that, as I say, these are strange times and I must admit we enjoyed our stay as it was very relaxing and chilled out, we will definitely be back. All the staff were fantastic.

BELCHER STEVEN CRAIG02-02-21

Relaxing 2 night break

Have stayed many times and always very enjoyable, thank you.

GEOFFREY BUGDEN21-09-21

Punta del rey

I have stayed here before and was very happy. This time not so much. The food was not hot enough most of the time, the pool seating areas were not cleaned and the floor areas were very dirty. Tea and coffee in rooms was never cleaned or replenished and the cups were never washed. It seemed quite noisy and there was quite a lot of drunken behaviour. I would definitely think twice before going to this hotel again. They were very hot on the wearing of masks in public places but the cleaning of these spaces was not good. For example, a mirror in one of the lifts had a hand print on it when we arrived and was stl there when we left 2 weeks later !

BRENDA JANE WHEELDON28-09-21

5

Great hotel nothing to much trouble great food

CRAIG STEWART LEWIS11-10-21