Hol22

Had a great time once again food excellent staff friendly

ANDREW PETER TOMES DUDENEY22-03-22

Janet and David Edwards

We enjoyed your new outlay and the service,,the staff and service was excellent We have been before and will be hopefully returning soon. Perhaps we would prefer a ground room,as we get to know the area

DAVID SAMUEL EDWARDS16-03-22

Lovely

If you want 5 star pay 5 star prices.

JANE SMITH16-02-22

Great staff in a hotel that needs updating

Our third visit to this hotel was great and the staff are what really makes this hotel a pleasure to stay at. The hotel needs updating and would then be almost five star. Having said that the design is excellent and the inner garde between the two blocks is well maintained with a nice rockpool for the resident turtles. The food is of a higher than average standard for a buffet type and has a lot of variety to it. So to recap, the fabric of the hotel needs starting up, the staff are excellent, there is a great shower with a variety of good acts who perform singly on each night and the food is better than you'd expect.

PETER THOMAS POUNTAIN10-02-22

Holiday revisit

Another excellent trip to Punta del rey

HELEN SPRINGETT09-02-22

Brilliant

Very clean rooms food very nice and wonderful staff Excellent

DAVID CROSSLEY08-02-22

returning guests

overal a good hoiday But

YVONNE MARY BRADLEY01-02-22

Punta

Lovely hotel, adult pools are great, restaurant food is good and all the staff are lovely. But... Rooms need updating. The new ladies toilet (near snack bar) has no privacy!! everyone walking by can see in, it needs door and cubicles. More staff are needed in the bars

JOCELYN MARIE BLACKLEDGE26-01-22

Brilliant hotel

Great food friendly staff absolutely spotless hotel

TERESA GILMUR24-01-22

Love this place

Have been here twice now and and it’s good value for money. A short bus ride one way gets you to the capital if you want hustle and bustle or a bus ride the other way gets you to a beautiful Spanish town. Met lovely people there who were also there the last time we visited. Decor is a little dated but has never spoilt our holidays.

CLAIR JAYNE GARRAWAY12-01-22

Great Value for Money

We are a couple and have stayed previously at the sister hotel Catalonia Las Vegas in Puerto de la Cruz with TUI, as we are keen hikers, but decided this year to stay at Las Caletillas in order to be nearer the Anaga mountains. If we were coming for just a beach holiday then we wouldn't choose this location as it is not very attractive, but it was a fine base for our walks and the bus being just outside the hotel entrance was a real bonus.The TITSA bus service is marvellous, if only we could get a service like this in the UK we wouldn't have to use our cars so much! Not being in a town also meant it was much quieter to get to sleep at night. We usually stay half board as we are never around for lunch and wouldn't need it anyway, but this was the only option with TUI. However, we enjoyed the included drinks in the evenings and the wine on tap was of a good standard. Having teas/coffees when we wanted was great and it was lovely not to have to use a travel kettle in our room. The buffet restaurant was not quite up to the same standard as Las Vegas, but we had no problem choosing meals we liked, there was plenty of choice for everyone. The holiday cost was very reasonable, the staff were all courteous, well trained and worked hard to please everyone and the common areas of the hotel plus our room were very clean. The free wifi was very hit and miss in our room but we could use the hotel computer and printer at no extra cost which was useful due to all the forms we now have to complete to travel. The TV was a good size and had all the main English channels. Yes, the rooms would benefit from being updated, but they were perfectly adequate and we didn't expect a boutique hotel for the amount we paid!! Overall we had a great holiday and would stay here again.

JOHN JOSEPH MARTIN BRENNAN08-12-21

November 2021

On the whole we enjoyed our stay, the exception was the pool bar below our room which was very noisy. Why does the Music have to be so loud that the noise is excessive 5 floors up. The drunks sometimes shouting upto midnight.

JAMES HULL30-11-21

Great Stay

Again came up trumps.Had an excellent holiday.The Hotel is clean, food is good and a great variety ..Staff as hardworking as ever..But can we please ease put more that one staff member on the bats xxx

IAN BAINES23-11-21

Winter holiday

I have stayed at this hotel 3 times now and have loved every visit. The staff are amazing, the service you receive very good . I was given my preferred room again and this really makes my holiday. I have to say that pre covid the extra things that are provided in a premium room were a lot better. I did not get everything that was stated on the tui blog and as it is just after all the lockdown I have let this go this visit but I am returning in February 2022 and will want to see everything that I am supposed to in my premium room. All in all this is good value for money, good food, plenty of choice and will remain my happy place. I cannot wait to go back in February.

JACQUELINE ANN SMITH22-11-21

Stay at punta del Rey

I was very disappointed at the entertainment for children , and plenty of adult games in daytime and no mini disco in evenings

SHIRLEY PRICE08-11-21

Lovely hotel,great facilities

Been to this hotel a number of times over the years and never disappoints Friendly staff good food and clean rooms. Food is good & plentiful. Love the adult only pool and Jacuzzis aross the road. Thanks for a lovely stay.

CAROL ANN TAYLOR05-11-21

Weekend Stay with friends

Overall, our stay was very enjoyable, the food offered was plentiful and of good quality. Service was also good throughout, from check-in, bar / food hall service and maid service. Only 1 criticism, as a Diabetic, I now only drink Coke Zero (I do not like the taste of Coke Light), either as a refreshing soft drink, or, as a mixer for spirits drinks, but, I found that the Coke Zero was only available in limited places and often not accessible as the rooms where Coke Zero was available were closed during certain hours of the day. It would be great if that drink option were available in the pool bar which is where we spent most of our time.

DARREN WILLIAMSON04-11-21

Excellent

Excellent

SANTHI BUSIAN REDDY BETHAPUDI03-11-21

Lovely hotel

Great value for money

JACOB PHILIP RENN27-10-21

5

Great hotel nothing to much trouble great food

CRAIG STEWART LEWIS11-10-21

another superb holiday at Punta Del Rey

this was our 4th vacation at the Catalonia Punta Del Rey and it did not disappoint we went with an open mind because of the COVID pandemic but everything was really good

IAN MCLEAN01-10-21

Great time had by all

This is our 4th visit to the Punta Del Red and it was a little different because of the coving 19 but we still had a great time

HESKEITH JOSEPH ANDREW29-09-21

Punta del rey

I have stayed here before and was very happy. This time not so much. The food was not hot enough most of the time, the pool seating areas were not cleaned and the floor areas were very dirty. Tea and coffee in rooms was never cleaned or replenished and the cups were never washed. It seemed quite noisy and there was quite a lot of drunken behaviour. I would definitely think twice before going to this hotel again. They were very hot on the wearing of masks in public places but the cleaning of these spaces was not good. For example, a mirror in one of the lifts had a hand print on it when we arrived and was stl there when we left 2 weeks later !

BRENDA JANE WHEELDON28-09-21