Encantados

Te sientes como en casa . El personal es excelente y siempre predispuesto a ayudar.

GARRY JOHN COSTELLO30-07-21

mini short break

Exceptional friendly hotel, room clean and tidy. Pool and surrounding areas maintained to a high standard. Fitness centre and spa well worth the visit. Excellent location just outside the main town and a pleasant stroll to the centre.

MICHAEI ROONEY13-07-21

Weekend break

We had a great weekend at this hotel. All staff very helpful and friendly.

JANIS CHRISTINE PIEARCE21-06-21

Relaxing overnight stay

Very well appointed hotel close to the centre of Ronda. He hotel offers a fantastic view right on the edge of the”Tajo” where you can watch the sun set having a drink.

CHARLES FRANK CURTIS18-05-21

Best 4* Hotel in Spain

Property, Views, Staff, Restaurant, Bar, Room Service - exceptional. This is without a doubt the very best 4* hotel I have experienced in a Spain. Dog friendly including beds and bowls. I can’t thank the staff enough for making our stay in Ronda so welcoming. A new home from home.

GAVIN MARC COOPER22-03-21

Lovely stay in Ronda

Even with the current climate we were well received and has a good stay. My only issue was if people are coming to use the spa they should be told before they arrive to book and should get a response as we nearly didn’t get the opportunity to use it since we never received a reply to our request. The food was excellent. Also would be nice to be asked if we wanted a double bed.

INDIA MAC MAILE COSSEY19-01-21

New years eve celebration

Had a lovely time in Ronda, weather was lovely and hotel as always excellent

MARIA TERESA MARTINEZ04-01-21

Good standard hotel; lovely views; position not too convenient

Thoroughly enjoyed our stay here; the room (junior suite) was very comfortable and spacious. The shower fittings are a domestic (rather then hospitality) design and quality, so the adjustable spray fixing no longer holds it in position and the controls are over-complicated and not intuitive - and water temperature varied alarmingly! Both dinners we took there were excellent, although very pricey compared with similar-quality restaurants in the town. Service was generally very good, although clearly suffering from the impact of Covid restrictions - so at times there were not enough staff available to cover both the bar and the restaurant. Breakfasts were a disappointment, because the buffet was not in use (presumably because of Covid precautions) and food was limited to pre-prepared, wrapped plates containing cheeses, meats, etc., which were not necessarily what we have chosen. Some other hotels we have used recently have adopted a much better policy, keeping the buffet open but issuing every client with their own pair of clean tongs, to ensure no cross-contamination. The location is excellent as regards the view, but nothing like as convenient as the more centrally-positioned Catalonia hotel (which is where we booked originally, before having to change to the Victoria because the impact of restrictions forced its closure) or the Parador. Being partly disabled and unable to walk more than a couple of hundred metres, on the level, it was too difficult for us to walk to any nearby bar or restaurant, so we had to use the car every time (creating a problem because, in Ronda, there is very little parking available in the main bar/restaurant areas). Next time, we would only book if we could go to the Catalonia Ronda, not the Reina Victoria.

IAN GORDON GRAHAM JAMES03-01-21

Christmas

We had a lovely time. Everything was clean and set up for the covid. We thought the dining room lacked any atmosphere and always felt cold but guess this was because of the present conditions. Otherwise we enjoyed our stay.

CLIVE JOHN COLLINS28-12-20

An excellent choice

Very friendly and professional staff. Very clean room and public areas. Excellent dining. Breakfast is superb!

CHRISTOPHER FREDERICK COLEY30-10-20

Amazing stay

This is easily the best place I have stayed. Staff are super friendly & helpful. The room had amazing views of the mountains and Palm trees. The room itself has so comfortable, the bed was one of the nicest I had slept in. It even felt like the room has some sort of soundproofing as I barely heard the neighbours. The shower was amazing, nice spacious walk in one. I will definitely be back. 5*.

KAREN MELANIE CHAPPELL14-10-20

Beautiful location

The hotel is about 15 minutes walk from the bridge and has the most amazing views! There were only a handful of guests due to the COVID 19 situation and so we felt very safe. It was easy to see how much care was being taken. On check in I was invited to join the loyalty scheme which gave me 10% discount . We were also upgraded to a mini suite free of charge. Breakfast was good with a wide selection to choose from. The restaurant had fantastic views. Lovely pool and spa area too and treatments were very reasonable. I would stay there again.

JENNIFER JANE WILSON05-10-20

Very pleased overall-will stay again

From the moment we arrived, we knew we made the right choice. The building and grounds were gorgeous, staff very friendly and helpful, etc. We were fortunate to get a corner room overlooking the gorge- magnificent . We only had one night, but will return. Very close to city center, restaurants, sights, etc. all was perfect for us!!

DAVID GEORGE BALINT01-10-20

Weekend Break

We had a lovely weekend break at the Reina Victoria. The hotel is beautiful and the views are stunning. Yes he room was a good size and impeccably clean. The staff were absolutely wonderful and nothing was too much trouble.

LAURA JAYNE HAZELWOOD29-09-20

relaxed weekend

staff were very accommodating and helpful

NINA CASHIN28-09-20