Excellent hotel, excellent service

Beautiful location. The room was almost perfect (apart from creaky doors on the wardrobe and toilet - hardly a show-stopper). The staff were all very helpful and friendly. The facilities were excellent too.

JACQUELINE HELENA FREWIN05-10-21

3rd stay and just as gorgeous

Professional, helpful staff and I was impressed that Jose on reception remembered me. Everywhere is kept clean and neat, there are lots of original features in the hotel from the early 1900s, such as the staircase, sash windows in the beautiful lounge and silverware you can look at in a display case, plus a little museum room they’ve set up in honour of the poet Rilke. Breakfast is lovely and I loved the freshly squeezed orange juice, local cheeses and meats, something for everyone. We ate in the restaurant one evening, sat outside watching sunset and it was idyllic, plus the food was all delicious. We used the spa and enjoyed a 20 min massage each. Room 109 was a great spot on the end, I obscured by any trees, with a balcony, table and two chairs: perfect. Comfy bed, fresh linen and plenty of towels, plus min bar and kettle with tea and coffee. Thanks again for a wonderful stay and when we visit Ronda again, we’ll be back.

CATHERINE RUTH SIRETT30-09-21

Music played all night

A beautiful scenic hotel with a such a wonderful view but for some reason at sunset the restaurant played music which continued all night - it was still going the next morning. Why why why? The guests would have been happy to listen to the night across the cliffs which is the attraction of Ronda.

ARY THOMAS JENNINGS23-09-21

Anniversary trip!

Had a great time … hotel is lovely with amazing views … staff is very helpful and friendly … perfect location! Beautiful meal at the Azahar Restaurant in a perfect setting!!

PATRICK LAURENCE BYRNE09-09-21

Great stay!

Javier, Carlos, Laura to name a few were excellent. Staff here go the extra mile to make guests feel at home. The employees make this hotel a very special place. The views and quality of the hotel are a bonus. The breakfast wasnt quite as good as.other times as the bread selection wasn't great. A big thanks to the spa ladies who were also as helpful as ever. The pool area was fabulous and pool water extremely fresh. Will certainly be visiting again soon. Thank you to all the staff. Great team!

ROBERT JAMES AZOPARDI30-08-21

A beautiful stay in Ronda

A well maintained beautiful hotel, staffed by friendly, courteous people. We will return!

WILLIAM HOWARD KNOTH JR23-08-21

Hugh McKenna review

The hotel was excellent. The one part of the experience that let the hotel down was the design of the toilet. There was insufficient room to open the door without hitting the pan and then you had to squeeze in. The door should have been designed to open outwards. Apart from that problem the hotel was lovely with spectacular views

HUGH PATRICK MARTIN MCKENNA23-08-21

Top Class location and staff.

This location is peaceful but within easy access of central Ronda.....gardens- pool- outside area is superb. All staff very friendly and helpful. Been 3 times- going back in October with 15 others.

SAMUEL BEAMISH20-08-21

Encantados

Te sientes como en casa . El personal es excelente y siempre predispuesto a ayudar.

GARRY JOHN COSTELLO30-07-21

mini short break

Exceptional friendly hotel, room clean and tidy. Pool and surrounding areas maintained to a high standard. Fitness centre and spa well worth the visit. Excellent location just outside the main town and a pleasant stroll to the centre.

MICHAEI ROONEY13-07-21

Weekend break

We had a great weekend at this hotel. All staff very helpful and friendly.

JANIS CHRISTINE PIEARCE21-06-21

Relaxing overnight stay

Very well appointed hotel close to the centre of Ronda. He hotel offers a fantastic view right on the edge of the”Tajo” where you can watch the sun set having a drink.

CHARLES FRANK CURTIS18-05-21

Best 4* Hotel in Spain

Property, Views, Staff, Restaurant, Bar, Room Service - exceptional. This is without a doubt the very best 4* hotel I have experienced in a Spain. Dog friendly including beds and bowls. I can’t thank the staff enough for making our stay in Ronda so welcoming. A new home from home.

GAVIN MARC COOPER22-03-21

Lovely stay in Ronda

Even with the current climate we were well received and has a good stay. My only issue was if people are coming to use the spa they should be told before they arrive to book and should get a response as we nearly didn’t get the opportunity to use it since we never received a reply to our request. The food was excellent. Also would be nice to be asked if we wanted a double bed.

INDIA MAC MAILE COSSEY19-01-21

New years eve celebration

Had a lovely time in Ronda, weather was lovely and hotel as always excellent

MARIA TERESA MARTINEZ04-01-21

Good standard hotel; lovely views; position not too convenient

Thoroughly enjoyed our stay here; the room (junior suite) was very comfortable and spacious. The shower fittings are a domestic (rather then hospitality) design and quality, so the adjustable spray fixing no longer holds it in position and the controls are over-complicated and not intuitive - and water temperature varied alarmingly! Both dinners we took there were excellent, although very pricey compared with similar-quality restaurants in the town. Service was generally very good, although clearly suffering from the impact of Covid restrictions - so at times there were not enough staff available to cover both the bar and the restaurant. Breakfasts were a disappointment, because the buffet was not in use (presumably because of Covid precautions) and food was limited to pre-prepared, wrapped plates containing cheeses, meats, etc., which were not necessarily what we have chosen. Some other hotels we have used recently have adopted a much better policy, keeping the buffet open but issuing every client with their own pair of clean tongs, to ensure no cross-contamination. The location is excellent as regards the view, but nothing like as convenient as the more centrally-positioned Catalonia hotel (which is where we booked originally, before having to change to the Victoria because the impact of restrictions forced its closure) or the Parador. Being partly disabled and unable to walk more than a couple of hundred metres, on the level, it was too difficult for us to walk to any nearby bar or restaurant, so we had to use the car every time (creating a problem because, in Ronda, there is very little parking available in the main bar/restaurant areas). Next time, we would only book if we could go to the Catalonia Ronda, not the Reina Victoria.

IAN GORDON GRAHAM JAMES03-01-21

Christmas

We had a lovely time. Everything was clean and set up for the covid. We thought the dining room lacked any atmosphere and always felt cold but guess this was because of the present conditions. Otherwise we enjoyed our stay.

CLIVE JOHN COLLINS28-12-20