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Catalonia
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ROOMS AND RATES
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9 / 10 -
Hotel Catalonia Oro Negro ORO
15
THE HOTEL
This fantastic hotel is located in one of the areas of Playa de las Américas and only a few minutes walk from the leisure centre. It is situated only 800 m from the beach and opposite a relaxing golf course.
The hotel has ideal facilities for enjoying very special days: rooms with terraces, swimming pools, restaurants, bars, recreational areas, fitness area… It is the ideal place for enjoying a perfect holiday with your partner or family.
FACILITIES AND SERVICES
ORO NEGRO RESTAURANT
An extensive buffet awaits you for lunch or dinner. Our proposal is designed to satisfy all tastes. Gala dinner once a week... for kids, too! The dress code is casual and no swim shorts or sports shorts and sleeveless shirts for men are allowed. Closed-toed shoes only.
Seven days a week from 12.30 pm to 3.00 pm (lunch), 6.30 pm to 10.00 pm (dinner, summer), 6.00 pm to 9.30 pm (dinner, winter).
SNACK BAR
We offer a wide selection of classic dishes and tasty tapas that you can wash down with a glass of wine or a cocktail. Our cocktail menu features classics and modern blends designed by our bartenders. Make sure you try them! Plus if you love sports you can enjoy the best events on the TV or log into the free wifi.
Seven days a week from 10.00 am to 12 midnight.
BREAKFAST BUFFET
The breakfast buffet includes an extensive range of natural fruit, yoghurt and dairy products, nuts, different types of cereal, cheese and cold meats, fresh-baked goods and dietary products. Always featuring in our buffet Spanish potato tortilla and the famous Catalan tomato bread. Also, we offer personalised cuisine. With our live cooking show you can choose the ingredients of your omelette or watch your eggs and bacon being made...
Seven days a week from 7.00 am to 10.00 am.
POOL AND SOLARIUM
The hotel has a pool in a landscaped area with a solarium and sunbeds. The location is ideal if you want to have a snack because it's right beside the Pool Bar. Plus, kids get their own pool!
ROOFTOP POOL
New rooftop pool, exclusive for Catalonia Rewards members and customers in premium rooms (adults only).
CHILDREN'S POOL
The children also have their pool !
WE OFFER
Children's area with a children's pool, mini club and playground. The mini club is part of the scheduled entertainment programme.
Daytime entertainment Volleyball, waterpolo, aqua-gym, aerobics, petanque, shooting gallery, darts, billiards, ping pong.
Golf Playa de las Americas opposite the hotel.
Evening entertainment because the show goes on so you can get the most out of your time on the island.
HOTEL SERVICES
24-hour reception
Car park close by
Car rental
Children's pool
Day and evening activities
Disabled access
Free Wi-Fi throughout hotel
Gym
Internet Corner
Kids’ area
Laundry
Lift
Pets allowed (on request)
Pool
Restaurant
Snack Bar
Solarium
Terrace
See all services
USEFUL INFORMATION
Arrival time
After 3.00 pm
Departure time
Until 12 midday
Children
Children may stay
One free crib per room (on request)
Extra beds
Extra beds (on request)
Pets
Permitted, with a surcharge (on request)
Accepted payment methods
Consider
If the name of the credit card supplied when booking at the Catalonia Oro Negro hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date.
For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.
Spa: children under the age of 18 must be accompanied by an adult. Entrance to spa not permitted to children under the age of 14.
Public car park opposite the hotel. Booking not necessary. Price: €6/day.
Requests regarding bed options are subject to availability.
One dog or cat under 20 kg per room only (on request). Supplement of €22 night/animal and €200 deposit.
Pets are not allowed inside the restaurant services and common areas.
National and international calls are subject to a surcharge.
Use of the safe is also subject to a surcharge, except for Premium room bookings.
Our Stay @ Catalonia Oro Negro
Excellent Hotel 1st Class Service & Accommodation Faultness
ALISTAIR WILLIAMSON01-03-23
Chtristina Brawley
Wee had 5 days and it was perfect for what me and my hisband wanted the meals were 10 out of 10 the entertainment was first class the swimming pool was spotless and all in all customer service and personel was first class also would come back
CHRISTINA BRAWLEY24-02-23
Clean and friendly
The hotel is clean and friendly, all staff we encountered were pleasant. Breakfast was decent. We upgraded to premium to gain access To the roof top pool, this saved the hassle of the pool rush at 10am. Shower in the room could be better. They took ages to shower. The hotel is just a bit tired. Our room was one of the revamped ones, I think it could have been a better job.
LUCY CHAPMAN23-02-23
Falling standards
Having Visited this hotel several times over the the last few years I think the standard of everything is falling . The quality of the food being cooked is very poor as such the meals are not very appetising . The vegetables are boiled to death and the meats are cheap cuts which are very tough to eat . The rooms need renovation especially the bathrooms , patio doors without working locks , broken wardrobe doors and this in a premium room , the cleaning staff only have a few minutes in each room . The pool area is clean as is the swimming pool but is cold and deep , which spoils most people holiday. Please put the heating on . The standard of the evening entertainment is Passable, The staff seem to work hard throughout the hotel especially the animation team , Which do their best on what seams a very small budget . I find it very hard to understand the smoking laws in Spain but was disappointed to see the management let people smoke under the canopy outside the bar . Somethings are outside the hotels control the sound of the road and the very loud music coming from the nightclubs which is unfortunate . I will read the hotel reviews over the summer to see if there had been any improvement before booking again at this hotel.
GLENN SANDERS22-02-23
Tenerife holiday
Excellent value, incredible staff.
DAVID IWAN KNOTT20-02-23
Our stay
Enjoyed our stay nice friendly staff and very helpful, the cleaning staff are outstanding.
ALFRED BLAMLOCK15-02-23
hols 7-14 feb
hotel was very good staff friendly and helpful
MARK ANTHONY BUSWELL15-02-23
Value for money
Lovely room overlooking pool, very clean. Breakfast good selection for Continental and English. Pool and public areas spotless.
IRENE WILLIAMS15-02-23
Holiday extra
The rooms were cleaned regularly Constant hot water The food we thought brill (plus lots if variety Reasonable prices at the bar
LESLIE ANDERSON13-02-23
Regular returning customer
Free upgrade was welcomed however room was a little tired and some things need to be fixed Room 1038 Bathroom towel hook broke and wobbly Bathroom door handle broke Patio doors would not close No free cava on arrival as promised No late check out No replacement water daily
JOANNE CLAIRE BROGAN07-02-23
Oro negros review
It is a lovely hotel staff were helpful and friendly
ROCHELLE THOMAS06-02-23
Great find
Nothing to complain about. Spacious rooms, great breakfast, nice pool area
MARGARET EVELYN POLLARD06-02-23
Winter sun
Lovely Hotel. Ideally located to beach front. Good standard and varied food selection. Close to bars but far enough away from the strip . Hotel entertainment was ok. Pool area kept immaculate. Room was good and we had added extras which was a nice treat which included the use of the roof top pool area.
YVONNE KELLY06-02-23
Holiday from the uk
Overall a nice hotel big rooms with great a shower my only compliment would be the entertainment all a bit karaoke.
TYRONE LEMERCIER01-02-23
Happy retuning customer
A great position with Nice food & friendly hardworking staff
ANTHONY KEVIN CONDUCT31-01-23
Just Great
Thank you for a great stay, our room as clean and very comfortable, had a small fridge with water , air con, a fan and a balcony. The bathroom was clean with plenty of towels and a hairdryer. Breakfast was buffet style with everything tasty you can think of, the smoothies were amazing! Staff were really friendly and helpful. The lad who checked us in was so nice she is a real star
JOHN SANDERSON30-01-23
Fabulous
Food great staff great
DAVID DANIELS25-01-23
Really nice holiday, totally recommend this hotel.
Stayed at Catalonia Oro Negro for 1 week. Lovely hotel, greeted very warmly on arrival by reception staff, check in no problems. Room was spacious, nice balcony that got the sun just when we wanted it (about 5pm) Beds lovely and comfortable with pillows like clouds so no problems sleeping. Rooms were spotless and cleaned every day, towels and bed linen changed. We stayed half board and could not fault food or choice.Something for everyone, breakfast buffet really nice,loads of choice, eggs cooked fresh on request including lovely omlettes .Evening meals were also of a high standard with something for everyone unless you are REALLY picky. Restaurant staff very pleasant and helpful.Our 1st time in Tenerife and can thourghly recommended this hotel . Great location we will definitely be back.
JANET BUTLER23-01-23
Disappointing room
I was only staying for one night and the hotel was busy but I was given room 237 on the ground floor. The room is small, the balcony is in very poor condition, the ceiling fan was very unstable, the fridge did not work. Overall, this is the worst room I've ever had at this hotel. I asked to change but was told the hotel was full. The food for dinner was good which saved the review from getting only one out of five.
MALCOLM YOUNG17-01-23
Birthday present of my partner
Very clean hotel, lovely staff, lots of choice food wise & good location , it was a nice surprise when we got bk to the room & there was a complimentary bottle of bubbly
DIANE THOMPSON17-01-23
Stay at Hotel Oro Negro
Overall the hotel is excellent and staff are great. Just have to say though that the food at breakfast was not really that good. I felt the quality of some of the pre produced produce was not up to standard. It seemed that the quality of the produce rather than its preparation may have been at fault. However I did very much like the Tortillo which was prepared fresh. Also the bread and fruit was good but the juices and coffee were very poor. The pool area was great and the overall atmosphere of the hotel was very good.
BRIAN MC14-12-22
10-11 December
Thoroughly enjoyable stay once again.
ELIZABETH WOOD14-12-22
Janice Helen Casson. Stayed 27th November to 9th December
Very enjoyable stay again after nearly 3 years away. Breakfast choice very good. Evening meal with plenty of choice. Sometimes food not very hot. Premium room very good. Staff very friendly as usual. Will hopefully be back in March 2023.
JANICE HELEN CASSON12-12-22
My visit
Good value hotel , stayed before and standard is getting better.
BRIAN NEILSON09-12-22
Stay in November/December 22
Very good room - I sent an e-mail beforehand asking for certain qualities and these were satisfied. Good food, although the staff in the restaurant seemed a bit stressed in the evenings and were rushing about a lot. It is out of the hotel's control, but there was a lot of noise from Veronica's preventing us from sleeping until 4.00am on Sunday mornings and a bit earlier other mornings. This would seriously make me think twice about staying at the hotel again
TERENCE MICHAEL HARRIS08-12-22
Holiday
Pleasantly surprised after reading reviews. Clean hotel breakfast had something for everyone would stay here again
CATHERINE CLARKSON30-11-22
Catalonia Ora negro
Overall good, we found the lifeguard very authorative and sometimes with an aggressive manner. Also the same attitude to the Maitre D. Staff need to welcome guests & not upset them. We paid extra for a premium room and every day supplies were missing, ie water, refreshments, no clean towels etc. also the room we were given on arrival was in great need of refurbishment, torn curtains, shabby furniture. We were told premium meant refreshments supplied. Cost us between 4 in our party an extra sum of £500 for unacceptable service. We eventually given another room and there was a vast difference in the standard.
SUSAN EILEEN HURST07-11-22
Great Value
Really enjoyed our stay, nice room and very friendly service
MICHAEL ANTHONY SLEVIN02-11-22
oro negro tenerife
23rd visit here and as good as ever.
ANDREW DUNSMORE CATHER DAVIDSON13-10-22