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ROOMS AND RATES
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9 / 10 -
Hotel Catalonia Oro Negro ORO
15
THE HOTEL
This fantastic hotel is located in one of the areas of Playa de las Américas and only a few minutes walk from the leisure centre. It is situated only 800 m from the beach and opposite a relaxing golf course.
The hotel has ideal facilities for enjoying very special days: rooms with terraces, swimming pools, restaurants, bars, recreational areas, fitness area… It is the ideal place for enjoying a perfect holiday with your partner or family.
FACILITIES AND SERVICES
ORO NEGRO RESTAURANT
An extensive buffet awaits you for lunch or dinner. Our proposal is designed to satisfy all tastes. Gala dinner once a week... for kids, too! The dress code is casual and no swim shorts or sports shorts and sleeveless shirts for men are allowed. Closed-toed shoes only.
Seven days a week from 12.30 pm to 3.00 pm (lunch), 6.30 pm to 10.00 pm (dinner, summer), 6.00 pm to 9.30 pm (dinner, winter).
SNACK BAR
We offer a wide selection of classic dishes and tasty tapas that you can wash down with a glass of wine or a cocktail. Our cocktail menu features classics and modern blends designed by our bartenders. Make sure you try them! Plus if you love sports you can enjoy the best events on the TV or log into the free wifi.
Seven days a week from 10.00 am to 12 midnight.
BREAKFAST BUFFET
The breakfast buffet includes an extensive range of natural fruit, yoghurt and dairy products, nuts, different types of cereal, cheese and cold meats, fresh-baked goods and dietary products. Always featuring in our buffet Spanish potato tortilla and the famous Catalan tomato bread. Also, we offer personalised cuisine. With our live cooking show you can choose the ingredients of your omelette or watch your eggs and bacon being made...
Seven days a week from 7.00 am to 10.00 am.
POOL AND SOLARIUM
The hotel has a pool in a landscaped area with a solarium and sunbeds. The location is ideal if you want to have a snack because it's right beside the Pool Bar. Plus, kids get their own pool!
ROOFTOP POOL
New rooftop pool, exclusive for Catalonia Rewards members and customers in premium rooms (adults only).
CHILDREN'S POOL
The children also have their pool !
WE OFFER
Children's area with a children's pool, mini club and playground. The mini club is part of the scheduled entertainment programme.
Daytime entertainment Volleyball, waterpolo, aqua-gym, aerobics, petanque, shooting gallery, darts, billiards, ping pong.
Golf Playa de las Americas opposite the hotel.
Evening entertainment because the show goes on so you can get the most out of your time on the island.
HOTEL SERVICES
24-hour reception
Car park close by
Car rental
Children's pool
Day and evening activities
Disabled access
Free Wi-Fi throughout hotel
Gym
Internet Corner
Kids’ area
Laundry
Lift
Pets allowed (on request)
Pool
Restaurant
Snack Bar
Solarium
Terrace
See all services
USEFUL INFORMATION
Arrival time
After 3.00 pm
Departure time
Until 12 midday
Children
Children may stay
One free crib per room (on request)
Extra beds
Extra beds (on request)
Pets
Permitted, with a surcharge (on request)
Accepted payment methods
Consider
If the name of the credit card supplied when booking at the Catalonia Oro Negro hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date.
For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.
Spa: children under the age of 18 must be accompanied by an adult. Entrance to spa not permitted to children under the age of 14.
Public car park opposite the hotel. Booking not necessary. Price: €6/day.
Requests regarding bed options are subject to availability.
One dog or cat under 20 kg per room only (on request). Supplement of €20 night/animal and €200 deposit.
Pets are not allowed inside the restaurant services and common areas.
National and international calls are subject to a surcharge.
Use of the safe is also subject to a surcharge, except for Premium room bookings.
Holiday
Pleasantly surprised after reading reviews. Clean hotel breakfast had something for everyone would stay here again
CATHERINE CLARKSON30-11-22
Catalonia Ora negro
Overall good, we found the lifeguard very authorative and sometimes with an aggressive manner. Also the same attitude to the Maitre D. Staff need to welcome guests & not upset them. We paid extra for a premium room and every day supplies were missing, ie water, refreshments, no clean towels etc. also the room we were given on arrival was in great need of refurbishment, torn curtains, shabby furniture. We were told premium meant refreshments supplied. Cost us between 4 in our party an extra sum of £500 for unacceptable service. We eventually given another room and there was a vast difference in the standard.
SUSAN EILEEN HURST07-11-22
Great Value
Really enjoyed our stay, nice room and very friendly service
MICHAEL ANTHONY SLEVIN02-11-22
oro negro tenerife
23rd visit here and as good as ever.
ANDREW DUNSMORE CATHER DAVIDSON13-10-22
Brillant hotel
Stayed here for a week room was absolutley amazing mist comfortable bex ive ever slept in on holiday beds are better than the rixos 5 star in egypt entertainment was brill
AMANDA TURNER11-10-22
Jean and Roy’s stay
We had a good time.Our room and especially the bathroom needs updating.The curtain is hanging off the rail in the bedroom. We have stayed here several times and love to come back . The staff are amazing, so pleasant and helpful. The food is ok , plenty of choice. The only problem for us was greedy and bad mannered other guests.
JEAN DEAN10-10-22
September holiday
Been year 3 times, this time was not good had a lot of noise from outside road,bathroom always smelling of blocked drainage, but the food was excellent and staff were very friendly.
TRACEY JONES07-10-22
Small things
You got what you paid for nearly
PAUL BROADWELL06-10-22
Great holiday hotel
Great hotel great location. We had a premium room which was lovely. Use of the Rooftop pool which is lovely and peaceful. Would be even better if there was a loo on the roof. I booked through the hotel which I have done 4 times now, only downside is it states that you can get free late checkout. I have not yet had late checkout as every time we stayed and asked we were told it was not available - this is disappointing. All cleaning staff, bar staff, restaurant staff and front of desk staff are friendly and as helpful as they can be and some even remember you. Joel is a lovely young guy who is particularly helpful at front desk. There are no bells and whistles at this hotel but it is clean, tidy and central and for the price a great hotel.
SHARON PATERSON30-09-22
Gina
Lovely hotel. Nice clean friendly hotel. Been many times. Animation and staff Carnt fault. Could just be improvement with the selection of food choices at meal times. Especially evening meals.
GINA ORD22-09-22
Return visitors
Another wonderful time spent at The Oro Negro. Unfortunately this time it was spoilt by large groups of youths,that were next door and next but one to us on the ninth floor below the rooftop pool. They were told to leave after what must have ben damage to their rooms. Because for the last 5 days of our stay ,workmen were in the room. This used to be a hotel where you could relax in, with people of a quieter disposition, but the younger age group are now finding it to suit there needs. Young couples are ok,but larger groups spoil it. We did not let this spoil our holiday and enjoyed the premium room we had,with a lovely view of the coast and town. Staff were splendid especially the hard working restaurant ones. The good things do outway the bad things I've mentioned and having been to this hotel on numerous occasions we will be returning. We are back on11th December for 2 weeks, maybe it maybe a bit more relaxed.
RONALD GRIMSDITCH21-09-22
Had a great time
Rooms nice, friendly staff, great location. All round happy. Will hopefully come back in future
ANDREW GRIER19-09-22
Oro Negro
Love this hotel,just back from our 5th visit,lovely staff ,clean rooms with fresh towels every day,only one thing I have to say is that we were a bit dissapointed with the food this time, found that it was a bit repetitive and was not very hot even though we were there within minutes of doors opening,dont like the dishes that the food is served in as I don't think they retain heat the way a metal bain Marie does,but that's our only complaint,and won't put us off returning in the future.
THERESA MCQUEEN15-09-22
Great Horel
My Fiance and I stayed here for a week my mum and dad go to this hotel every year. Hotel is great staff so welcoming and cant do enough for you. Our room was basic but spotless clean had a tv fridge aircon and large bathroom. Cleaned every day and fresh towels daily. We were bed and breakfast and there was a great selection of food. Pool area fantastic plenty of room to move around pool was huge and great to swim in and the entertainment team were fantastic! For what we paid for our weeks holiday we couldn’t fault the place and will certainly return !
ASHLEY WHITEFORD13-09-22
Excellent Stay
My husband and I visited on 30th August for a week, we requested a room and were given it. Reception staff very friendly and efficient as are the rest of the staff. The hotel is kept spotless. The sunbeds are fairly easy to get, pool sunbeds are locked up till about 10am so no having to get up at ridiculous times to get one. The hotel is in a good location, close enough to everything but set back so no noise from nightclubs. We would recommend this hotel and we will definitely be returning again.
ANDREA CARBERRY08-09-22
DISAPPOINTED FROM THE LAST TIME I HAD STAYED
SENT AN EMAIL REQUESTING SHOWER, high floor, but on arriving my room(101) was a tiny room. tiny balcony and next to a communual access stairway. I refused this room, second room was overlooking a car park, ground floor, 3rd room (126) I had to except but it had a shower over bath which was a bit difficult for me to get in and out of the bath (age 86). The request which i did send by email requesting shower and high floor the hotel said that they had not received. The cleanliness was OK but food needs to be adhered to. The last time I stayed at the hotel was fine. I certainly found it hard to believe there were no rooms with showers, high floor, when it was noticeable there were many rooms, hotel was not busy.
ISABELLA MARTIN08-09-22
Stay at Hotel Catalonia
The hotel overall is lovely and very clean. The staff are very nice and will go out of their way for anyone! The food needs work! Especially dinner. It’s not catered for many people, especially vegetarians/vegans. Small children may also find it difficult to find something to eat too. We came on a half board basis and ended up eating out most nights! Also, having your drinks and breakfast free but not at dinner was a bit upsetting! Not even water was available unless you paid for it! The entertainment was fab and a lot of effort was put into this every evening. It would’ve been nice if the bingo went ahead and more interaction with the audience like karaoke, quizzes etc. Our room was cleaned however the sheets were not changed. Why is this? We were staying for 10 nights with no change of sheets once. Overall a nice hotel in a lovely location.
JAMIE BAKER08-09-22
Oro negro
Clean hotel , pool is great. Only downside was the aircon was a bit noisy during the night but kept the room cool.
DANIELLE ROSE DAVIES30-08-22
Sunshine break
Excellent stay in the Pro Negro. Lovely room with excellent facilities. Will definitely be back
HARALD WALSETH23-08-22
Oro Negro holiday
Our 2nd visit. Had a fab holiday.
SUSAN IRENE OWEN23-08-22
Weeks stay
Friendly staff, very clean hotel throughout, for half board excellent food at evening and excellent choice of food.
THOMAS HAMILL22-08-22
Sunny break
Great central hotel, fabulous pool and entertainment staff, pool party on a Wednesday is so much fun. Night time entertainment good with very pleasant and efficient bar staff and beside 2 pool tables for the kids. Restaurant staff hard working and food is good for hotel buffet, manager always greets with a smile. Room is great, fabulous corner balcony overlooking the sea, most comfortable bed with best pillows I ever slept on was nearly going to take them home,lol.lovely walk in shower and very attentive maid. Would definitely return, great for teenage kids for pool vibe. Only a few negatives, flies on food, floor in corridors and walls in walkways definitely need some TLC.
MAÍREAD MCNALLY18-08-22
Review
The hotel was very good value for money. The room was cleaned most days and we had fresh towels 6 out of the 7 days. We were very lucky to have a terrace with sun loungers too which meant we didn’t have to rush to get one pool side every morning. The food for dinner was delicious too with lots of options. Breakfast was also good, however more people seem to eat later on so it might be an option to extend breakfast time but half an hour to avoid queues for the freshly cooked foods. The hotel is also in prime location for a night out with it being 10 minutes away from the main strip. It is also only a 20 minute walk from the beach.
NIAMH REILLY11-08-22
Good
I stayed at the hotel for a week and all I can say it was excellent. Highly recommend. It was in a great location, everything in walking distance. Very friendly and helpful staff. The only downside if I had to give one would be the food. The choices of food were a bit obscure/ repetitive. Our fan in our room broke and one of the wings flew across the room and the metal bar in the bathroom for towels fell off as well. Besides this, great experience and fab holiday
CK LOCKWOOD09-08-22
3 WEEK STAY
All OK
MICHAEL JOHN HAZELDENE08-08-22
We wish we could stay longer
Hotel was absolutely gorgeous, pool was lovely and calm. Breakfast was delicious with a wide variety of food, same with dinner. Hotel staff were so kind and welcoming especially Monica. The rooms were comfortable and clean, with good air con. Balcony had beautiful views. Would recommend and would return.
ELLA GIBBONS20-07-22