Ronda

Fantastic hotel

STEWART MCDONALD07-06-21

A wonderful stay

We had a great stay in the Catalonia hotel, we had a very warm welcome at reception and were given an upgrade to a lovely room!! The hotel is very clean and well positioned in the town! We had an evening meal in the restaurant, great food and great value! Can’t wait to visit it again!!

DEBRA GAIL MCNICOL OUTCH28-05-21

Amazing anniversary stay at Catalonia Ronda

We celebrated our wedding anniversary in Ronda during May 2021. We spent 3 nights at the Catalonia Ronda and were delighted we chose this fantastic hotel. We checked in early and were able to access our room. We had a junior suite, which was absolutely sensational. The room was stylishly decorated with dark leather and tasteful walls and drapes. There was no noise from neighbouring guests, so we had a peaceful stay. The bed was enormous and very comfortable. The large bathroom was modern and equipped with a fantastic shower. The room came with a well stocked minibar, plus ironing and hair drying facilities. The location couldn't be better! Mere seconds from the new bridge and the best hospitality facilities. However, we spent lots of time in the hotel bar and restaurant, as it offered breath taking countryside views across the bullring, as did the rooftop pool. A romantic sunset dinner with delicious food and excellently attentive service at the hotel restaurant was a highlight. We'd definitely stay here again.

TOMOS DAFYDD EVANS18-05-21

Nice hotel, noisy room, inconsistent service

Have no doubt this is a high-quality hotel. It is nicely positioned near everything you're likely to want to see. Parking is a bit further away than advertised, but you can pull the car in nearby to unload your luggage. I was unclear (after communication with the hotel) specifically where that is - so let me tell you - across the road from the hotel, just inside the grounds of the bull ring and on the left, beside the taxi stand, there are 3 or 4 temporary parking spaces. You will be parking at the side of a tourist/souvenir shop. Reception was welcoming and seemed safe - the decor is modern grey. It's expected that you have the lift to yourself during these Covid times. My room was very nice, well-decorated, bathroom luxurious. Challenges: * The street noise is almost overwhelming. To some extent this is expected as people in Spain eat out later in the evening. But it did go on - there was a LOT of street noise. * Rooms are advertised as having 'smart TVs'. They are! But they have programming software that doesn't allow you to access Netflix or Prime or Disney, even with your own logins. If you want to watch BBC World or Russia Today, you're set up. If you want any entertainment, movies or kids shows in your own language, you're sunk. * Breakfast: understandably, breakfast is an 'assisted buffet' - that means, you get given what you're given. It's all delicious - a HUGE amount for one person - but very nice. However, getting seated proved difficult. There was only me and one elderly Spanish gentleman, but I waited around 8-10 minutes for a member of staff to come. I did lots of 'Hola' shouting and hopeful wandering. When he did arrive, the waiter was stinking of cigarette smoke. In my view, this is NOT acceptable. Absolutely everyone is entitled to a break, usually when you are covered by a colleague during opening hours. But I'm also entitled to expect that a little spritz of aftershave or taking a mint keeps everyone fresh and the customer happy. * I was given a 'free drink' voucher on arrival. I tried to use it twice. The Panoramico bar is popular and I could not get a seat at any time that I tried. I was not permitted to take a drink to my room as an alternative. Great marketing idea - understandable that things get busy - but a fail in terms of delivery. * The busy-ness of the bar means that in the evening it's very difficult to get the lift. Lots of people are going up and down from G to 4 (the bar), meaning there's a queue on most levels to get lift access. Fine for me (I used the stairs) but I did notice some older visitors getting frustrated by this. This place has a LOT of promise. It's a great product. But it is let down by some circumstantial problems for the visitor, and by some inconsistencies in service that might make one overlook the former - unfixable - issues.

PATRICK JAMES HUGHES22-10-20

Right in the Heart of Ronda

We spent two nights as the Catalonia Ronda. A modern hotel in a historic setting. Julio on reception was very welcoming and professional in the check-in process. Our room was very well appointed and comfortable, with a special treat, overlooking the bull ring! The roof-top swimming pool is also a wonderful setting however places are limited so get there early! The bar balcony overlooks the bull ring and the sunset is spectacular so well worth seeing. Where the hotel does not meet expectations is that the restaurant is particularly claustrophobic, more of a breakfast set up rather than a fine dining experience. Also there is no communal area where you can sit down and have coffees/drinks, you have to go to the bar upstairs. Nevertheless we thoroughly enjoyed our stay and will be back. Ronda is a special place.

James CHRISTOPHER RYAN12-10-20