Loved it!

The most beautiful resort I have been to- the people were the best, the food was amazing, and the staff were amazingly well organized to prepare for the hurricane and took great care of us afterwards while dealing with the destruction it caused. Cannot wait to go back!

CRISTINE LAMONTAGNE08-07-24

Given in previous response sections.

AMANDA WOOD06-07-24

Great experience

JACK BLANCHFLOWER04-07-24

Travel advisor

This is a beautiful property and offers something different from all other resorts. I would recommend this property if you are looking for a little more adventure and love wildlife.

DANIEL GLADYS LYN02-07-24

Catalonia Royal Tulum

The overall experience at the resort was good. The entertainment staff were friendly; housekeeping was fantastic; and restaurant Bloved was superior. A lot of the reserved restaurants were hard to book even though every time we dined, there were plenty of empty seats. Also most were without A/C. The steak house left a lot to be desired. Bloved had a better steak. Overall my wife and I had a great experience and would definitely go back. My favorite part was the natural environment throughout the resort. You are literally in the middle of the jungle

CHRISTOPHER WILCOX02-07-24

Excelente

Excelente experiencia

SOLANGE JARA02-07-24

Great Stay

Incredible experience at your hotel. Highly recommend. Thanks for the great hospitality.

JUSTIN JACKSON27-06-24

The best one

Amazing stay! I would come back

ALIZE MANGIN27-06-24

Excelente vacaciones

Me encantó instalaciones y todo el personal muy amable. Solo un comentario , la comida del bufete de Catalonia COSTA MUJERES está deliciosa y no es necesario reservar en ningún restaurante mucha variedad y el sabor exquisito, si pudieran lograr el sazón tendrían más éxito.

GLORIA LERMA26-06-24

Vacanza stupenda al catalonia

Sono stata benissimo al Catalonia .

SUSAN GIRARDELLI26-06-24

EXCELENTE ESTANCIA

En verdad era la primera vez que acudía al hotel, en verdad quedé encantada con la comodidad y atención de todo el personal. Cualquier área estaba impecable, la atención más que excelente, los restaurantes sin excepción cuentan con una comida deliciosa.

Grace Alejandra Mena25-06-24

Buena experiencia

Nuestra experiencia fue muy positiva por lo general, aunque me faltó tener mas opciones de actividades y/o zonas para los dias de lluvia que limita mucho al ser casi todo al aire libre.

DANIEL PEREZ25-06-24

No

No complaints at all

VALERIA BEZA25-06-24

vacaciones accidentadas

Todo excelente lugar ,el tiempo lamentablemente no ayudo a disfrutar en su totalidad y conocer bien el lugar ,y a raiz de un accidente en el lobby me patine por la lluvia y me realice un corte grande en la frente, por suerte ahora estoy bien con algunos dolores pero bien al fin, lo que me llamo la atencion fue la presión que ejercieron con mi sra para que abone la atencion medica y el medico de la ambulancia presionándome para que abone 950 dólares en efectivo y yo le comente que tenia asistencia al viajero, me insistió en todo momento que era algo extremadamente grave, que tenia el hueso expuesto y cuando finalmente vino el medico del servicio de asistencia la Dra. Brenda Lugones no era así, eso seria lo único que opaco mínimamente mi estadía, pero ahí es donde estuvieron Andrea Jorge y José que me brindaron una buena contención, entre la lluvia y el accidente no pudimos disfrutar mucho ,pero seguramente volveré por la revancha

CARLOS ANIBAL TAPIA24-06-24

Excelente Estadia

Muy contento con mi viaje, la atencion fantastica. El unico problema fue demasiada lluvia pero eso no es culpa de Catalonia

Carlos Abusleme24-06-24

RK June 2024

Due to the open design of the hotel there were very few areas to escape the heat. The spa and gym were air conditioned and the room. The room air conditioning could have been better and could only manage 22 degrees minimum. The bars and restaurants were clean and good quality food but again struggled in the heat with insufficient cooling. Staff were helpful and very welcoming and continued to do so during the stay. Tips are a part of the culture so have cash. 2 ATMS on site to help with this. Very beautiful setting.

ROBERT KENDALL24-06-24

Still our favorite place

This was our 2nd visit. The first was pre-COVID. I mention this because I imagine that some of the things we missed not having from the first time around are things lost due to COVID. There were no longer “cookouts” on the beach at lunchtime and the breakfast buffet’s caliber dropped some. However, the service is still SUPERB, the beach is well maintained, despite Mother Nature being just awful in June 2024, the room is still very comfortable, and this is still our absolute favorite place. Exceptional staff (although we do miss Rosa, glad to have Diego taking such great care of us). I really can’t say enough about how much we love it here. We’ve already started planning our return!

LAURA KENT24-06-24

Luna de miel en Catalonia Royal Tulum

En general ha sido una gran experiencia, la única pega es la climatización del hotel, puesto que únicamente te puedes refrescar en la habitación, en las zonas comunes (lobby y restaurantes) se pasa mucho calor, deberían instalar más aparatos de aire acondicionado, tanto por los clientes como por sus empleados que es una lástima verles sudando como pollos y te sientes hasta mal por quejarte viéndoles a ellos en esas condiciones. El resto es positivo en su mayoría. Con respecto a los restaurantes, el único MALO pero MALO con ganas es el español, dudo que haya cocineros españoles en cocina y de ser así sustitúyanlos por favor (no hay una sola tapa decente). El restaurante Italiano tampoco era una maravilla pero más decente que el español sí. El resto de restaurantes muy bien, sobre todo RAUXA, es genial el concepto de este, el equipo y la carta.

GEMA TORIBIO23-06-24

Great stay

Looking forward to returning

WENDY MOORE21-06-24

Vacation

CLARENCE PITTS20-06-24

Wonderful Vacation Experience

We loved staying at Catalonia and had a wonderful time. The food was great and the staff were all kind and outgoing. The only recommendations I have are a nightclub, a DJ at the pool during the day or a nightly shuttle to and from downtown Tulum or Playa del Carmen for their nightlife.

HEATHER GUILLORY19-06-24

Ferias México

TIAGO BARBOSA18-06-24

Honeymoon stay

Overall we had a great honeymoon, the hotel jungle layout, pool and private beach were excellent. The evening entertainment was average and could be improved. The restaurants could also include more vegetarian options, especially the Grill.

PETER RICKETTS18-06-24

Mala

Fueron muy agradables de entrada, nos invitarón a desayunar en la zona Exclusive, pero cuando nos exigieron que nos teníamos que decidir si queríamos ya o no, (y es una decisión que sin saber datos y en caliente, no es para tomarla), nos despidieron, nos dejaron sin desayunar y con un toque de no sois posibles clientes, no perdemos el tiempo con vosotros. Simplemente por no querer decidir en el momento si queremos o no ser miembro.

MANUEL GARCIA18-06-24

Avaliação

JOANA DE17-06-24

Excellent break

JANETTE WALKER17-06-24

Rooms

The hotel and staff are very good, friendly and efficient.the only problem we had was the rooms. We had 4 in Total. The first was damp and so smelly we could barely breathe. The second had water running down the bathroom wall and the third had water dripping through the ceiling. The fourth was excellent. The problems where sorted quickly and efficiently. The rooms did not spoil our holiday, I think we were just unlucky. We had a great time.

JOHN ASKEW15-06-24

Th Al

EDUARDO PEREIRA DE CERQUEIRA OSORIO12-06-24

Woohoo!!

DAMETRIUS HALL11-06-24

No asistimos a la presentación.

Por el momento no estamos en la posibilidad de viajar frecuentemente. Por eso no es relevante para nosotros

HIRAM CHIQUILLO11-06-24