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Hotel Catalonia Costa Mujeres

L’HOTEL

Scopri il nuovo hotel Catalonia Costa Mujeres All Suites & Spa Resort nella zona più esclusiva di Cancún. Qui potrai vivere il vero spirito del Messico: dalle sue paradisiache spiagge di sabbia bianca e acque cristalline fino all’origine della civiltà maya.

Un resort tutto incluso per goderti i Caraibi nel migliore dei modi: spaziose suites tutte con terrazza o balcone, un’ampia offerta gastronomica, un programma di intrattenimento completo e le migliori strutture fanno sì che il Catalonia Costa Mujeres sia un hotel ideale per delle vacanze indimenticabili in coppia o in famiglia. Un paradiso tropicale in una delle spiagge più belle del Messico!

Altri dettagli

LOCALIZZAZIONE

Boulevard Vialidad Paseo Mujeres, 77400, Cancún
ECCELLENTE8.8/ 10
Vedere localizzazione

CAMERE

Family Suite Superior

x 4
  • Grande
  • Salone
  • Terrazza
+ Info

Progettate per le famiglie, le camere Family Suite Superior sono accoglienti e molto spaziose, dispongono di spogliatoio, retrocamera, soggiorno con divano letto e una terrazza arredata per godersi il clima dei Caraibi.

Superior Suite

x 2
  • Aria Condizionata
  • Comfort
  • Luminosa
+ Info

Le camere Superior Suite sono grandi, confortevoli e molto luminose. Di stile moderno, dispongono di una grande terrazza arredata, un soggiorno con divano letto e un letto King Size.

Privileged Grand Family Suite Deluxe

x 4
  • Grande
  • Minibar
  • Terrazza
+ Info

Progettate per le famiglie, le camere Privileged Grand Family Suite Deluxe dispongono di una grande terrazza arredata, un letto King Size e 2 letti Queen in due spazi separati. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).    

Privileged Grand Family Suite & Swim Up

x 4
  • Grande
  • Piscina privata
  • Terrazza
+ Info

Le camere Privileged Grand Family Suite & Swim Up dispongono di una grande terrazza con due lettini, tavolino e piscina privata di 120 cm di profondità. Alcune hanno un letto King Size con divano letto e due letti a castello e altre 2 letti Queen con divano letto. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).

Privileged Grand Family Suite Superior

x 4
  • Grande
  • Comfort
  • Soggiorno
+ Info

Le camere Privileged Grand Family Suite Superior sono accoglienti e molto spaziose. Dispongono di una grande terrazza arredata, una zona soggiorno separata con divano letto, un letto King Size e anche uno spazio aggiuntivo con 2 letti a castello. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).    

Privileged Suite

x 2
  • Elegante
  • Luminosa
  • Terrazza
+ Info

Le camere Privileged Suite sono grandi, confortevoli e molto luminose. Di stile moderno, dispongono di una grande terrazza arredata, una zona soggiorno con divano letto e un letto King Size. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).

Privileged Family Suite

x 4
  • Comfort
  • Salone
  • Tranquilla
+ Info

Le camere Privileged Family Suite sono accoglienti e molto grandi. Dispongono di una terrazza arredata, una zona soggiorno con divano letto e 2 letti Queen. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).  

Privileged Suite Terrace

x 2
  • Amenities superiori
  • Grande
  • Terrazza
+ Info

Le camere Privileged Suite Terrace sono più grandi delle Privileged Suite, dispongono di una grande terrazza arredata, una zona soggiorno con divano letto e un letto King Size. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).

Privileged Suite & Swim Up

x 2
  • Comfort
  • Piscina privata
  • Terrazza
+ Info

Le camere Privileged Suite & Swim Up sono grandi, confortevoli e molto luminose. Di stile moderno, dispongono di una grande terrazza arredata e di na mini piscina di 120 cm di profondità, una zona soggiorno separata con divano letto e un letto King Size. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).  

Camera Privileged Romance Deluxe & Swim Up (Adults Only)

x 2
  • Di charme
  • Luna di miele
  • Terrazza
+ Info

Le camere Privileged Romance Deluxe sono eleganti, piene di luce e molto accoglienti, ideali per goderti la luna di miele che hai sempre sognato. L’arredamento della camera è speciale, dispone di 1 letto King, un divano e amenities di benvenuto. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).    

STRUTTURE E SERVIZI

GRAN CARIBE

Buffet principale con una grande varietà di piatti internazionali e locali. Dispone anche di un forno a legna per le pizze e area di showcooking. Dispone di un'area esclusiva per clienti Privileged.

Servizio di colazione, pranzo e cena

CREPERIA

Ampia varietà di crêpes dolci e salate à la carte da godersi all’aperto.

Durante il giorno

TI OFFRIAMO

Piscina

Negozi

Attività sportive Pallanuoto, Pallavolo e Beach Soccer, Ping-pong, Freccette, Palestra, Aerobica e aerobica in acqua.

Attività serali Musica dal vivo (alcuni giorni della settimana)

Attività in acqua Pallavolo nella piscina, aerobica in acqua, 1 Lezione gratuita di introduzione alle immersioni subacquee in piscina (1 per persona per soggiorno) e sport acquatici non motorizzati (squadra di snorkeling e catamarani)

Servizio di escursioni Escursioni a Isla Mujeres e Isla Holbox. Se vi interessa la cultura Maya, vi raccomandiamo una visita al Museo Maya e al sito archeologico “El Rey” che si trovano entrambi nella zona degli hotel di Cancún.

IMMAGINI DEL Catalonia Costa Mujeres

SERVIZI DELL’HOTEL

Accesso per disabili
Attività sportive
Attività diurne e notturne
Aria condizionata
Noleggio auto
Sportello bancomat nell’hotel
Mini club
Prenotazione escursioni
Discoteca
Palestra
Parcheggio privato
Piscina
Reception 24h
Ristorante e bar
Room service (ad orario)
Spa
Teatro
Wi-Fi Gratis in tutto l’hotel

RECENSIONI DELL'HOTEL Catalonia Costa Mujeres

Che cosa pensano gli altri utenti dell'Catalonia Costa Mujeres?

Fuente: GRS de Review Pro

ECCELLENTE8.8/ 10Basato su 718 commenti
Ubicazione
8.6
Pulizia
9.4
Servicio
8.6
Camera
9.5
Qualità-prezzo
8.9
Leggi le opinioni

Amazing service

WOW! From the moment we arrived, we were so pleased with the service and amenities at this property. By far the best value for the money. We enjoyed the cocktails, nightly entertainment and the food options that were available. Understandably so, every restaurant was not open due to covid but we never had issues getting dinner reservations so it was a non issue. The food was tasty and plentiful. The staff made us feel right at home and it was clear they were thankful to have us there. Our terrace suite was absolutely beautiful. We loved the fresh linens each day and were so thankful to come back to a clean room after a day out. The spa was very peaceful and we enjoyed our massages.

Ivana Miller21-11-20

10/ 10ECCELLENTE

Good Experience

Experience

VIRGILIO GOMEZ20-11-20

10/ 10ECCELLENTE

Wonderful resort!

The resort is beautiful! The rooms are large and the amenities are great! The pools and the grounds are well kept. The staff works so incredibly hard to make your time feel very special. I would love to come back once the pandemic is over and all of the areas are opened up. There was a limited number of choices for restaurants only due to the capacity of guests being so low. We were completely understanding of this situation and grateful that the resort was open at all!

ROBYN GLYNN19-11-20

10/ 10ECCELLENTE

relaxing

very clean beautiful relaxing yet family friendly resort enough space to enjoy without excessive crowd.

Chrystyle Mitchell17-11-20

10/ 10ECCELLENTE

Amazing

My nail tech told me about this resort and I’m happy she did. My family and I enjoy ourselves

Chanel Lewis Donald10-11-20

10/ 10ECCELLENTE

Peaceful

I came here to have some rest and I was perfect! Everybody is nice, always here to answer to your questions. Pools are beautiful! Bar tenders are doing more than great their job! Just a bit hard to understand which restaurant is open at the beginning. Rooms are clean and beautiful. Spa is awesome.

Elsie Seya NDunga05-11-20

10/ 10ECCELLENTE

Catalonia

I recommend this resort. We came the week hurricane zeta came to the area. Considering the pandemia and the hurricane the hotel did every effort to provide us with everything we need. Not all the services are open due to the low capacity from COVID. However, everyone in the hotel treat us very well. The hotel is beautiful, fresh and modern. I love the relaxing music, the food, the bars. The shows at night were beautiful, we met wonderful people like Fernanda, Nany, and Jesus and all of them. They look for every detail of you to make your stay memorable.

Barbara Novak02-11-20

8/ 10OTTIMO

First visit due to Hurricane Zeta

We usually stay at Catalonia Playa Maroma with our child but they were temporarily closed due to Zeta. It’s a great resort. It’s still very new so it has some growing to do. It’s is a beautiful place to stay but for us Maroma & Royal Tulum I are our favorites.

THOMAS PETROVICH29-10-20

10/ 10ECCELLENTE

First time in Costa mujeres

Beautiful hotel, great rooms getting ready to go back next month, thank you everyone for our great experience at Catalonia Costa mujeres

JAIME CASTILLO29-10-20

10/ 10ECCELLENTE

Quiet holidays

My stay was very good: the room was very comfortable, the facilities excellent, staff service very good ( with 1 exception: at front desk, Alexander was not vert interested to help us. I asked if it was possible to extend my stay for 1 night. I told him that the rate in the internet was 73$ and if he wohld be so kind to extend it at the front desk. His answer: no. Well I came back later to see another front desk officer and he made it possible within 2 minutes! Alexander was even not very attentive and it seemed he was not interested to be helpfull).

Thierry Istaz28-10-20

8/ 10OTTIMO

Beautiful resort

This place was nothing but spectacular! The service there was great, everything was very clean and sanitary! Beaches were clean and quiet! Our room was stunning and got a beautiful ocean view! Food was fantastic! And right now with Covid it’s not overly packed so you can get a spot by either pool or the beach! It was fantastic from the time you walked in tell you left!

TERRY LYNN YOUNG JR27-10-20

10/ 10ECCELLENTE

Super Hotel - sehr empfehlenswert

Wir haben 2 Wochen in diesem Resort verbracht. Es war einfach super und es gibt nichts worüber man sich beschweren könnte. Wir sind mitten in der Covid-19 Pandemie gereist und im ganzen Resort wird sehr genau auf Hygiene und Sicherheit geachtet. Alle Angestellten tragen einen Mund-Nase-Schutz und wenn man keinen großartigen Kontakt zu anderen haben möchte, dann ist das problemlos möglich. Trotzdem wird auch ein Unterhaltungsprogramm angeboten, was ich allerdings nicht beurteilen kann, da wir nicht daran teilnahmen. Das Zimmer war sehr schön, groß und sauber. Bei Sauberkeit bin ich sehr genau, aber es gibt nichts worüber ich mich beschweren kann. WiFi funktioniert einwandfrei im gesamten Resort, sogar am Stand hat man guten Empfang und es ist kein einziges Mal ausgefallen. Mein Partner studiert online und hatte absolut keine Probleme an seinen Vorlesungen teilnehmen zu können. Waschbecken, Dusche, und Toilette sind alle getrennt voneinander im Zimmer, sodass eine gleichzeitige Nutzung möglich ist. Das Bett ist riesig und sehr bequem. Es gibt einen Safe, in dem man einen Laptop verstauen kann. Die beiden Pools sind sehr schön und groß. Man kann gut schwimmen, aber auch an der Poolbar Getränke holen. Am Strand lag anfangs ein bisschen Seegras (was vermutlich vom Hurrikan kurz davor angespült wurde), aber dieses wurde auch immer vom Hotel beseitigt, sodass der Strand auch schön war. Die Liegen an Strand und Pool werden regelmäßig desinfiziert und egal zu welcher Uhrzeit hatten wir nie ein Problem freie Liegen zu finden. Beim Essen gibt es aufgrund der aktuellen Lage (das Hotel ist glaube ich nur maximal zu 30% belegt) nicht die komplette Auswahl, was aber okay ist, da die Auswahl immer noch groß ist. Nur am Wochenende ist das große Buffet Restaurant geöffnet. Am Wochenende wird es dann auch ein bisschen voller, weil Wochenendgäste kommen, aber es ist immer noch relativ leer. Frühstück bestallt man von einer Karte im Restaurant, wobei man aber auch so viel bestellen kann wie man möchte. Mittags öffnen 3 Food Courts im Restaurant und es gibt verschiedenes Essen wie Tacos, Pizza, Pasta, Burger, Salate, Eis, und Crêpes sowie ein weiteres Restaurant wo ein paar Grillgerichte zubereitet werden. Das Essen ist sehr lecker und hat wirklich eine gute Qualität. Abends haben immer 2-3 der Restaurants geöffnet und man muss tagsüber einen Tisch reservieren. Bei den Getränken gibt es auch eine sehr große Auswahl und die Cocktails werden qualitativ hochwertig zubereitet. Das Personal ist sehr freundlich und hilfsbereit. Es gibt ein Fotostudio auf dem Gelände. Wir haben ein paar Fotos am Pool und Strand machen lassen. Wenn man Interesse daran hat, kann ich das nur empfehlen. Insgesamt war der komplette Aufenthalt einfach super. Es ist ein sehr gutes Preis-Leistung-Verhältnis und ich würde es jederzeit wieder buchen! Den Transport vom Flughafen zum Hotel und wieder zurück haben wir über Catalonia vorab online mit HolidayTaxi gebucht und es hat einwandfrei geklappt zu einem unschlagbaren Preis (wenn man das im Hotel mit dem Anbieter vor Ort bucht, kostet es das Vierfache).

Vanessa Lueer26-10-20

10/ 10ECCELLENTE

First all inclusive stay

Definitely met our expectations. Some minor issues but overall great experience.

Marcy Stone Mrs26-10-20

10/ 10ECCELLENTE

Beautiful Resort

The resort is beautiful and the staff are all so welcoming and helpful!

KATHRYN MOERER BENOIT25-10-20

8/ 10OTTIMO

Great Stay

First time staying at this brand. Impressive, but could use improvement

Kyle Eakin22-10-20

8/ 10OTTIMO

Great Stay!

Thanks for the great hospitality! Everything was really enjoyable and we had a good time. One thing I want to highlight was the outstanding dinner experience at the buffet restaurant.

Sebastian Lotzin19-10-20

10/ 10ECCELLENTE

Super Nice Resort

We are frequent visitors to the Cancun area, i think this was trip 12 or 13. This was our first time staying in the Costa Mujeres area, be aware that this resort is a full 40-45 minute ride from the airport. This was not a problem for us because we enjoy staying in one place, but if you plan to participate in tours it may be quite a long commute. The resort is new and beautiful. We were in one of the basic level rooms and were totally blown away by the design and layout. It was was one of the most comfortable we have stayed in. The living area and bedroom is separate, each with a TV and the best thing was the walk in closet where we were able to unpack all our stuff without junking up the room. That being said, it does have one of those open bathrooms that I'm ok with if I'm staying with my husband, but would not like this arrangement with a girls trip. The beach was wide and beautiful. We enjoyed long walks every day. The water was clear and blue. There were plenty of chairs available at the beach and pool, but when the resort starts operating at full capacity, this may not be the case. The food at the Catalonia was some of the best I've had at an all inclusive. The Catalonia is a bit more structured with their eating arrangements, we had to make dinner reservations for evening meals because if you don't there is no casual option for eating dinner, by this I mean no buffet or grab and go. And be aware there is no evening snack option if you get the munchies after dinner. I'm not sure if this arrangement is due to the Covid situation, but I do guess they were probably at around 20% occupancy most of the time we were there and this may influence what's open. The Spa at the Catalonia was amazing! My husband and I purchased massage packages and were able to enjoy the steam room and sauna as well as the outdoor plunge pool. Due to Covid they were limiting the number of people in the facility, so we basically had the place to ourselves every time we went, it was awesome and the massage therapist were professional and competent. Honestly, we had a difficult time learning the ins and outs of this resort, although many of the staff were super nice they did not speak much english and they don't give you any written information at checkin. We just discovered how things worked through trial and error. But, by the end of our stay we had decided that we will return to the Catalonia as soon as we possibly can. This is a beautiful resort with warm friendly employees that are doing their best to make your vacation enjoyable. Oh yeah...this resort had the best wifi I've ever had in Mexico.

Monette Drouilhet24-09-20

8/ 10OTTIMO

The most amazing 4 days in paradise!

Where do I begin? Catalonia is a favorite for me for many reasons, but staying at Costa Mujeres was an above average experience. The team at the front, Fatima.. and the bartenders Sofia, Jose, Yohan went above and beyond.. Our morning waiter Erick.. was the absolute sweetest and most attentive! The pool bar was always lots of fun, and they do a great job cleaning the beach. absolutely no sea weed. The show that the entertainment team put on all 3 nights we were there was incredible. Choreography, costumes, and style. all was above and beyond. They're very engaging.. Huge compliment to Nany.. and Porfirio, along with Jocelyn, and Ana.. great job team.. we felt at home, and welcomed.. the grounds are breathtaking.. the aesthetic is great for pictures! the food is probably the best resort food we've had.. considering the buffet was closed due to covid.. they were always willing to make it work for us..

Jelesty Perez17-09-20

10/ 10ECCELLENTE

My 50th birthday trip

Julian with Amstar tours was awesome. I did not like the food at the hotel and did not like the fact that they did not have the buffet for dinner. But I think it might have been because of Covid. Visited September of 2020. They could do better with checking in. All in all good place to visit. I will do it again.

Ajibade Lawal14-09-20

8/ 10OTTIMO

Safe and Stress Free Getaway

During this time of COVID, it's difficulty trying to getaway and experience some sense of relaxation and easy. The resort was clean and all staff members and patrons were very compliant with masking. Our family was safety able to "unplug" and relax at the pool/poolside and dine safely al fresco. The line up of services were scaled back, but definitely understandable given the low number of travelers. They offered an AMAZING experience with a heightened sense of security and safety. WE are already planning our next visit. The food was great, the hospitality staff was attentive, entertainment staff keep things fun, but special shout out to Alejando with the Kids Club. He spent time with our littlest traveler while maintaining social distancing and helped our family make great memories.

LEAHd MACIAS14-09-20

10/ 10ECCELLENTE

Great hotel but needs to update their dining policies.

The hotel and facilities were amazing most of the staff were friendly and accomodating. My only issue is the lack of food options after 10 PM ... You must make a reservation and if you miss it there is no room service so you're hungry for the rest of the night. I made a late reservation but got caught in traffic on my way back from an excursion and missed it. After getting back to the hotel hungry, wet, and tired my children and I were told that we could not enter the restaurant and there were no other options for food. I spoke with other guests who had early dinners and were up late and were all starving by midnight. The resort needs to keep in mind that in addition to families there are couples and other adults particularly on the weekend who are up and about past 11 PM. I would recommend at least on the weekend to have at least one a la carte restaurant open until at least midnight or later, as there are more guests on the weekend and limited options for dinner. I was very disappointed with this. I was able to get a sandwich for my daughter but my son and I who are both vegetarians had to go to bed hungry.

Camie Belgrave08-09-20

8/ 10OTTIMO

August visit

We had a wonderful time despite COVID-19 precautions. The resort did a great job keeping us very safe

mary dulin01-09-20

8/ 10OTTIMO

Best ...

Everything was perfect thank you to all the staff Juan and Hector in Bloved restaurant all the animation staff we are previous to stay 4 nights but finally we extended for 8 we will come back after the pandemic for see everything open for sure thank you

Laskar Joseph27-08-20

10/ 10ECCELLENTE

Todo muy bien

el hotel esta exelente.no tengo quejas solo buenos recuerdos

Elier sancho rodriguez27-08-20

10/ 10ECCELLENTE

Cancun

Thanks

LUIS MONTES DE OCA13-08-20

10/ 10ECCELLENTE

Absolutely Fantastic Vacation!!!

we could not say more amazing and wonderful things about this resort, their wait staff and bartenders along with the incredible entertainment staff!!! highly recommend and the beach is beautiful with the clearest water!!!

jeff Dennings31-07-20

10/ 10ECCELLENTE

Amazing experience

An amazing experience. There are not enough words to describe how wonderful everything was. Hotel was super modern and clean as expected but the staff was what made it amazing. Polite smiling accommodating and very attentive. Beach as expected was gorgeous white sand, kept clean and with excellent beach service. As true beach lovers, actually beach snobs coming from Greece, we spent all our day at the beach but the pools were also great and super clean if anyone feels like a change of scenery. Shoutout to the great entertainment team and more specifically Gigi (5 star award to her) Manuel, Damian, Ashley and Alex. They were all fun, enthusiastic and engaging. Other must mentions are José at the lobby bar, Juan at Bloved, Adrian at the Grill and Wilbert at the disco. They all were true professionals, polite, fun to interact with, made a real effort to know us and did everything possible to make our stay great. There was always a personal touch in all service we got. We liked it so much we extended our stay for a couple more days. It was worth it. Thank you guys. We will certainly be back.

DORA ANN HOLMES02-04-20

10/ 10ECCELLENTE

Great place!

The resort is brand new and beautiful! Staff was wonderful. Only real complaint is all the seaweed on the beach. They could have cleaned it better. This place is fancy and we got a good deal!

ALISA VIPARI23-03-20

10/ 10ECCELLENTE

Amazing resort

This resort was amazing. All the staff were super friendly and helpful right from the courtesy desk, bell boys, bartenders and wait staff. Grounds were beautiful, pools cleaned every day. Our only issues were that we couldn't get wine with our lunch at the restaurants on 5th ave. but it did get addressed by the end of the week. The other issue is the manner in which some of the chefs handled the food. On one occasion the chef opened my fajita with his wet dirty finger to add sauce. Instead of putting it in a bowl. I could not eat it after that. The second occasion came at the burger restaurant. I returned my vegetarian burger, after I had dressed it, because it was ice cold through out. The chef proceeded to take it of the bun with condiments lettuce and tomato and place it back on the grill instead of preparing me a new one. At this time it had broken in half and he was trying to get me to take it back I think all cooking staff should be wearing gloves. I returned home sick with some sort of stomach bug.

SANDRO TESOLIN22-03-20

8/ 10OTTIMO

Unforgettable Time

I had the most wonderful time at this resort. It was so beautiful and luxurious that I didn't want to leave. The staff were super friendly as well. I really loved the food, unlike other resort food. I would definitely recommend this resort.

SELOMEY MAHENDRARAJAH18-03-20

10/ 10ECCELLENTE
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LOCALIZZAZIONE DEL Catalonia Costa Mujeres

Boulevard Vialidad Paseo Mujeres, 77400 . Cancún

Boulevard Vialidad Paseo Mujeres, 77400, Cancún
ECCELLENTE8.8/ 10
Isla Mujeres 14 km
Cancún 15 km
Isla Holbox 45 km
Playa del Carmen 83 km
Akumal 120 km
Isola Cozumel 123 km
Rovine Maya di Tulum 143 km
Piramide Chichén Itzá 202 km
Mérida 322 km

Dall’aeroporto

Aeroporto di Cancún

Aeroporto Internazionale di Cancún 34 km

INFORMAZIONI UTILI

Ora di arrivo
A partire dalle 15:00h
Ora di partenza
Fino alle 12:00h
Bambini
Può ospitare bambini. Una culla gratuita per camera (su richiesta)
Letti aggiuntivi
Letti aggiuntivi (su richiesta)
Animali
Animali non ammessi
Forme di pagamento accettate

Da tenere in considerazione

Se il titolare della carta di credito fornita nel processo di prenotazione dell’Hotel Catalonia Costa Mujeres non coincide con l’ospite, si prega di contattare l’hotel in anticipo. Per effettuare il check-in sono necessari un documento di identità e una carta di credito valida. L’hotel si riserva il diritto di pre-autorizzare la carta di credito prima della data di arrivo. Nel caso in cui la carta non fosse valida ci metteremo in contatto per richiedere una carta valida. Se sono trascorse più di 24 ore è possibile che si proceda alla cancellazione della prenotazione.
La prenotazione di più di 4 camere o più di 8 notti in questa struttura richiede il pagamento anticipato. Una volta effettuata la prenotazione, la struttura si metterà in contatto con i clienti per organizzare il pagamento in anticipo e non sarà cancellabile.

Pagamento: è accettato in Peso Messicano, Euro, Dollaro Canadese, Lira Sterlina e carte di credito Visa, Amex e MasterCard. Nel rispetto delle leggi del Governo messicano, non si accettano pagamenti in contanti in dollari americani.

Tassa di Risanamento Ambientale non inclusa: 26MXN (1,3US$) per camera e notte da pagare in hotel.

L’hotel Catalonia Costa Mujeres dispone di parcheggio proprio gratuito. Non è necessario prenotare.

I nostri ospiti Privileged:
Possono avvalersi dei benefici del servizio Tutto Incluso, oltre ai seguenti vantaggi esclusivi: Distinzione Privileged, Accesso gratuito alle zone umide della SPA (soggetto a disponibilità, area esclusiva nella spiaggia, Colazione, pranzo e cena à la carte nel ristorante esclusivo BLoved (A/C), Room Service 24 ore, Servizio di couverture, 10% di sconto in massaggi e trattamenti nella nostra Spa (previa prenotazione), 10% di sconto in negozi e boutique ubicati all’interno del resort, Teli da spiaggia in camera, 10% di sconto su cene romantiche private, 10% di sconto su tutti i servizi extra, Early check-in e late check-out fino alle 15 soggetto a disponibilità.

Il cliente Privileged della camera Privileged Romance Deluxe & Swim Up con soggiorno a partire da 4 notti, oltre ai vantaggi Privileged, dispone dei seguenti servizi: Benvenuto con vino spumante, frutta e cioccolato (specificare l’ora di arrivo al momento della prenotazione), 1 Cena Romantica per soggiorno (l’ubicazione può variare), 1 Massaggio in coppia di 30 minuti nella Spa, camera con decorazione speciale.

Spa: i minori di 18 anni dovranno essere accompagnati da un adulto. Non è consentito l’accesso alla spa ai minori di 14 anni. 

Le richieste relative al tipo di letto sono soggette a disponibilità.

Voltaggio: tutte le camere dispongono di prese a 110 e alcune a 220 Volt.

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