Some changes needed

Reception and restaurant staff were extremely efficient, helpful and pleasant to deal with. However, we found housekeeping staff uncooperative and lacking in efficiency. Surfaces in the room were never cleaned nor was the patio swept all the time we were there (14 nights). The only downside at the bar was that we did not receive a copy of the purchases so could not check our bill.

DOROTHY LIVESEY28-07-21

Disappointing

Booked this hotel for its proximity to the race we came to attend and the fact there was a pool for the kids. As a team we booked 5 rooms in total and was told upon arrival that the pool was closed! This was not stated anywhere on the website when booking. I had booked a family room, it was small but cosy. Only problem was lack of storage, we were there 2 nights and there were no drawers to put clothes, just a wardrobe with a few hangers. Absolutely zero privacy in the bathroom as the door is misty glass with an inch gap all the way round... We had breakfast in the hotel, which was okay. Not much choice but you could see the hotel wasn't busy. The woman working there though wasn't very nice and told me my toddler needed to wear a mask if he wanted to see what he wanted to eat,which of course him being 1 year old it's not obligatory and just silly. We had to put on gloves everytime we went to the buffet, surely a better practice would be to apply hand sanitizer before getting more food? Overall not a terrible hotel but not family friendly and don't think I'd stay there again.

HAYLEY JANE BARBA DIAZ TILLEY01-06-21

First class staff, friendly and helpful

Stayed for one night Half board. Staff very friendly and helpful and we were able to be joined for breakfast by rest of our party that flew in that morning. Good value too.

JOHN SINCLAIR HOPE31-05-21

Fabulous, friendly hotel.

Loved my 3 night break here everything was perfect, spotlessly clean room, biggish bathroom with bath & shower lovely comfortable bed & a terrace overlooking the port. Only had breakfast in the hotel but there was everything you could wish for to eat & a pleasant dining room with a view of the port.The girls on reception were wonderful,so friendly and helpful and the other staff were lovely too.Within walking distance of the town but a hire car would be useful for beaches & visiting other parts of the island.

ELIZABETH ADAMS21-04-21

Weekend in Mahou, Menorca

Very Nice Hotel, Lovely Views, Very Clean and following all the Covid Guidelines. Will stay again!

UMAIR IQBAL26-10-20