Nearly perfect

A few things needed perfecting: Very annoying having to book restaurants daily. We could not book into Rodeo and was told if we wanted to book we'd have to phone at 5am. We're on holiday so don't want to get up so early. Would be easier to book all a week in advance. Tried.to go on paddle boards 5 times and kept getting told to come at a different time as Franco wasn't there or was late. Cleaners talking outside the room from 7.30. Maybe just an English etiquette thing but plates been cleared away before everyone on the table had finished eating Sometimes at the bars had to wait for bar staff to finish their conversations ith each other before getting served.

ALEXANDER RUSDEN03-01-22

Catalonia service: friendly, professional and efficient

The folks at the front desk in the lobby were unfailingly friendly and polite--and handled any issue i had with efficiency and courtesy. The woman who handled the housekeeping in my room (111) was so sweet! Whatever I needed, she provided. I will miss her. Reyna is her name. Kind, creative (she made little arrangements with the towels and decorated them with petals...who does that ;- ) and generous (she presented me with some Dominican coffee, which I had for breakfast today). Since the main purpose of my visit to Bayahibe was for scuba, that's pretty much the only activity i engaged in. I appreciate it that the covid testing was done at the hotel, but I think everyone showing up at the same time wasn't a good idea. Other than that i thought the fee was reasonable and the nurses efficient. Everyone I interacted with--at the snack bar, the restaurants and the lobby--were especially friendly; it was sincere. I think better arrangements could have been mad for transportation to and from the airport. Ride (and cost sharing!) is an idea. All in all, I would welcome the opportunity for a return visit (once I sell a kidney ;- )

MICHAEL OTTING21-12-21

Recomiendo a Catalonia Hotel

Fue una experiencia única en donde el trato humano fue ejemplar, puedo decir con certeza que me quedaría Nuevamente en este hotel

ANDRES TAPIA21-12-21

Très beau séjour!

Nous avons passé deux belles semaines. Le personnel est gentil, accueillant et très serviable. La chambre est propre et bien équipée. La bouffe est délicieuse et le choix des menus est très varié. Le site est très propre et les piscines aussi. J’ai bien aimé la plage et la mer. Le seul point négatif, c’est devoir se lever à 6h00 pour avoir une palapa. Avec les serviettes de plage à quantité illimitée, plusieurs personnes prennent beaucoup de serviettes et les déposent sur les chaises à l’ombre et d’autres au soleil et cela cause un manque de chaise ou de places à l’ombre. Il devrait y avoir un système de cartes pour les serviettes, cela pourra peut-être aider. Mais dans l’ensemble, nous sommes très heureux de notre séjour.Merci à tout le personnel attentionné!

HELENE LEPAGE20-12-21

Excelente

Perfecto! Definitivamente lo volvería a repetir, con la persona que estuve

NYLES ALEXANDER JAY JR11-11-21

Resort of a lifetime

This place is well run by the management and the director mr Mony treated me like I was family It was great to see the crowd of visitors have increased. This is a sign of things to come and everyone should visit the Catalonia royal!!!!!!!!

SAMMY HARRIS01-11-21

The best adults only all inclusive resort in La Romana

We stayed for 7 nights at the Catalonia Royal La Romana during the last week of October 2021. The quality of service in this hotel is superb. The quality and beauty of the facilities and rooms is impressive. The restaurant’s and the food are excellent with a great variety of choices. We want to thank Martin Torres (Manager) for all his help and hospitality during our honeymoon vacation. We want to thank also Luz Sarmiento (Guest Service Officer) for her professionalism and incredible help during our stay. So far, this has been our best vacation in La Romana, DR. We will return again in March 2022 to celebrate my wife birthday. If you to want experience the best adultos only vacation you need to stay here.

RAFAEL E LOPEZ GRACIA01-11-21

Catalonia Royal

This was our first time staying at the resort and would definitely go back. We stayed in a duplex room which was great. We used our pool everyday and it was a interesting idea to put the pools on the third floor overlooking the main area. Our room was close to the main pool but never found it noisy as the glass used in the rooms blocked out almost 100% of the noise. There were a lot of options for lunch and dinner depending on what you felt like eating. Our only issue was the switchover of the one restaurant from a buffet to an a la carte menu on our last day. This was not communicated well and caused a lot of confusion with many guests. There were many staff that made out vacation better. Ariel, Omar, Sophy and Jennifer in the Twist lobby bar and Kelvin and Lee at the beach bar. Service was always very good no matter where we were.

REBECCA ANN TENNIER27-10-21

Authentic Hospitality

Hello team, Must say overall, your hotel venue was absolutely lovely, amazing hospitable staff team that I myself as a hospitality professional with Hyatt hotels can admire! Housekeeping team works hard as does the F & B team.

CHRISTIAN FERNANDO ACOSTA22-10-21

Wonderful Vacation

We had a wonderful, relaxing vacation! Our room was clean and our maid, Reyna, was excellent! She put fresh flowers on our bed and by the sink making the room inviting every day. We always had plenty of water and drinks in our refrigerator. Our only room complaint was that the pillows and mattress were too firm for our preference. The staff around the hotel were fantastic and always helpful. The breakfast at the restaurant by the beach was our favorite! The other restaurants were okay, we just wish they had more authentic Dominican choices. We would have liked to experience more of a the Dominican culture.

RONNEY RAY LAUNIUS18-10-21

Outstanding!

This is my 3rd resort, and I've also taken 4 cruises - this vacation was hands down the best experience. The beach, food, service, accommodations - all exceeded my expectations.

TRACEY ANN FUNK08-10-21

Critica con mucho cariño

EL hotel tiene unas instalaciones muy bonitas, las habitaciones son comodas y agradables, en general la infraestructura muy buena. Lo mejor que tiene el hotel es su material humano, los empleados son muy amables y colaboradores, siempre dispuestos a ayudar. El problema del hotel radica en la comida, en general pero sobre todo en los restaurantes especializados es muy regular. Creo que el chef ejecutivo del hotel deberia revisar la calidad de las comidas y los menus. (Esto es una critica constructiva por que deseo mejoren en este aspecto).

GUILLERMO GARCELL01-10-21

Romantic Stay at Catalonia Royal La Romana

My boyfriend and I enjoyed every second of our stay. The food, atmosphere, stunning views and incredibly friendly & helpful staff made our experience wonderful.

LANEY CHRISTINA ROBERSON13-09-21

Amazing….

Highly Recommend without hesitation, great installations, everything clean, pretty, great beach and the have the best staff ever. I have been in others hotels in DR and by far this one is on my top three preferred. I’m making plans to return soon.

YINET PEREZ LASTRES07-09-21

2 weeks in paradise

A very nice hotel with great service, superb restaurants and a fantastic beach with no Sargasso at all! A few words on Covid. Many hotel employees wear their masks below their nose or on their chin, same thing with many European tourists. They give you a plastic glove for the buffets restaurants but it can get crowded around in serving area. We were both fully vaccinated so it did not bother us that much. The tables in the "a la carte" restaurants are well separated which was nice. You have access to the sister hotel the Grand Dominicus but it's not worth going, the service there is bad and the food is far less tasty. The one thing we found ordinary is that the next door hotel has moved their watersports right next to the Royal Catalonia beach. This means that you had to watch out for catamarans sailing through, between the people in the water. Same thing with kayaks and sups but as these last 2 don't go very fast so it wasn't as dangerous. We, and a few other customers, mentioned this to the hotel reps at the lobby but they really didn't seem to care and they did nothing to change the situation.

CHRISTIAN FONTAINE07-09-21

Looking forward to next visit

Beautiful resort, amazing beach, spectacular staff. Can't wait to got back in November.

LILIBETTE COLLAZO03-09-21

Excellent

Excellent

WILNIDE LAFRANCE28-08-21

Beautiful resort and amazing staff

I stayed at La Catalonia Royal which is the adults only side (renovated and much more luxurious) originally when I booked online I thought I was going to stay on this side but the website wasn't clear and I ended up booking the family side which is very outdated and you aren't able to have access to all the restaurants and bars so when I was checking in the front desk on the family side and explained the confusion they were rude and weren't interested in trying to help me upgrade or find a solution. I ended up going over to the royal side and they were so nice and welcoming as soon as I walked in. They tried to help me find a solution to switch over without having to pay the cancelation fee for the other resort, and even asked if I wanted anything to drink while i was on the phone trying to waive the cancelation fee. I ended up upgrading to the royal side and it was worth it! Room was nice and clean. Food was great (I did read many reviews saying the food wasn't the best which is true if you go to the other family sides buffet it was horrible! Not sure what other restaurants your able to use on that side but at the royal side you can access all restaurants, my favorite was Terrance and the Italian one.) Drinks were great! I've stayed at other resorts which the drinks are just juice and use very cheap liquor. One thing I can say I was expecting to be able to do more things in the resort but they didn't really do much and its definitely a more relaxing resort.

MAYSA ELIZABETH LARIOS25-08-21

Great Staff

Great staff, great accommodations. It was our 3rd time there and they don't disappoint.

WAYNE TOWNSEND03-08-21

Mein Aufenthalt

Im großen und ganzen war es sehr schön. Meer ist ein Traum. Essen könnte besser sein.. Das Personal an den Bars sind unfreundlich.

marijana novakov18-07-21

Couples

Had a great time with my fiancée, recommend coming back again.

wellington paulino01-07-21

Beautiful property but lacking in quality of food and beverage

The property is beautiful and the staff is exceptional. The only thing lacking is quality of food and beverage.

SUSAN ANN HAMPEL28-06-21

Great Resort, Not Great Food

5 star resort Food was very disappointing

RYAN ALAN ROBERTS28-06-21

Best Hotel in La Romana

Excellent hotel in every detail

CARLOS ALVES DA CRUZ28-06-21

Excellent stay!

Royal La Romana is a beautiful resort with the most incredible beach! The staff is amazing and always willing to serve and help with anything! This wa our second stay and will not be our last!

AUBREY MASSEY FRANK28-06-21