oro negro

Returning Guests

Had a lovely 2 weeks holiday here again, first 2 weeks of July. Emailed hotel to request a room, we got it. Restaurant staff Simone and Juan Carlos are excellent. Also the lady who does the omelette, forgotten her name, she used to help me to speak Spanish. Food has plenty of choice. Pool area is clean. Rooms were cleaned everyday. Hotel is central but far enough away to not be disturbed by veronicas. Thank you all for another lovely stay. We'll see you next year.

ANDREA CARBERRY29-07-19

overall of the hotel

we have stayed at this hotel many times, and allways have a good time, all staff friendly.

SUSAN PENELOPE GOOD17-07-19

Best hotel in playa de las Americas

Another great stay all the staff are great room spotless pool area and bars are spot on il be returning again and again

DALE BURN15-07-19

Recent stay

We stay here twice a year and have done for several years. Lovely hotel, great staff, room cleaned daily. The only criticism this time is the food, we pay half board but only have breakfast of which was not that great either. The bed was not as comfortable but this would not deter us from staying again. Please Ora Negro heat the swimming pool so it can be used.

DONNA LOUISE DANIEL26-06-19

brian and maureens holiday

good hotel ,good food and good entertainment

BRIAN LUCAS20-06-19

Another Great Trip

As usual another great trip. The animation team were fantastic and all staff were really good. We did ask for a room on floor 10 but, got a room on 3 with a big tree blocking all of the light. As we did not spend a lot of time inside this did not matter. We have booked again for December

JOHN PAUL EDWARDS13-06-19

Great place to stay

Been to this hotel several times in the past 5 years. The staff are very friendly. There was always plenty to choose from at breakfast and dinner. Will be going back there next year. Thank you to all your staff very professional.

PAUL MURRAY11-06-19

Holiday May 2019

I found my stay very comfortable as always, the staff are very friendly and helpful as always.The food is still good with plenty of choice!

JUDITH SYKES10-06-19

Bit disappointed

very disappointed that on arrival I asked not to be put over a road went to the room and that's exactly what I got staff did fix it but shouldn't have been put there in the first place rooms need updated.

ROBERTA COPLAND04-06-19

The second time at this hotel

Although we found the staff still very friendly and helpful we had problems with the building work going on in the block we were in. This caused problems with the lift as the workmen had to use it to get to the top floor. The rest of the hotel was very good. We found the staff in the restaurant were good but this time the main course was very disappointing. The rooms were good but not cleaned until late afternoon Approx 4.30 p m.

DOUGLAS JAMES BROWN02-06-19

Mrs Ann carton

Excellent hotel staf great always remember you this was our 12 time just lovely to keep coming back x

ANN CARTON28-05-19

Returning client

We have been staying at the Oro Negro for the past 8 years twice sometimes three times a year, the staff are always polite and helpful, food is varied and plentiful it can be a bit repetitive at times. The menu needs updating. Although some of the rooms have been modernised a lot of work is needed to improve them they are very dated. The upper floors have been improved however these appear to be reserved for clients willing to pay extra and not package customers. We understand that a new pool is being built on the roof and have a feeling that some huge modernisation is going to take place, hopefully this will not make the Oro Negro unaffordable, we are hoping to return in October.

ROBERT JAMES ALDOUS28-05-19

Return visit

As always a fabulous time with amazing staff and lovely people/friends. So many laughs, fun, friendliness, good food and cleanliness, already booked to go back.

MARK JOHN ASHTON27-05-19

Holiday May 2019

Really enjoyed holiday

JAMES PHILIP SATCHWILL MITCHELL27-05-19

Holiday with friends

Once again myself and 5 friends loved our stay at Oro Negro I continue to visit your hotel once/twice yearly have recommended hotel to several friends who also return yearly

JEAN REILLY14-05-19

Another great holiday at this hotel

Good food, pleasant staff. Great terrace and pool area. Clean air conditioned hotel although the rooms are a little tired now

ANTHONY MCELLIN13-05-19

Average

Basic 3+ hotel. Bar very expensive.

DAVID STEWART13-05-19

Excellent value for money

Exceeded my expectations

STEPHANIE ANN LEARMONTH01-05-19

very good

BEEN GOING THERE ABOUT SIXTEEN YEARS NOW THE STAFF ARE EXCELLENT AND THE HOTEL IS

DENNIS JOHNSON30-04-19

Another excellent holiday

This was our second visit to the hotel and it was equally as good, if not better, than last year. Clean, well maintained hotel grounds and rooms. Very friendly staff and brilliant entertainment team. Food was excellent again. Superb location within easy walking distance of all amenities and shops.

ANDREA HUGHES29-04-19

Training week

We stayed here as it is very close to the athletics track where we come to train. The hotel is also ideally located near shops, bars and beaches. The hotel is a little dated but comfortable and has all we need. There is also a lot of choice for food so no one would go hungry. The staff are generally really good but especially in the restaurant.

JEAN LINDA THOMAS29-04-19

2 week stay

The hotel was in a perfect location, a short walk to local shops, equidistant from both beautiful beaches but also tucked away from the hustle and bustle. It is on the main road but I couldn’t hear any cars during the day or night. The hotel has a lovely pool with ample sunbeds. The food was great with lots of variety everyday, buffet style but also a section with fresh meat cooked in front of you if you’d prefer. Staff are all very friendly and couldn’t do enough for the guests. Rooms are a decent size, cleaned everyday and bathroom/shower is very good. It is worth investing in a premium room as it is much bigger and you have amenities to make your own tea/coffee. Overall a wonderful stay.

EMILY JO BARRETT29-04-19

3 star could be 4 star

Great hotel lovely staff

MICHAEL CHRISTOPHER NOLAN29-04-19

Fantastic Holiday

Had another fantastic holiday at the oro Negro. Food fantastic. Noel and the team where once again great at their jobs,

PAUL LESLIE STENT24-04-19