royal bávaro - adults only

Quiet and relaying vacation

The first room was very nice however there were issues with the AC so we were moved to another room which was excellent. The grounds are beautiful and the food was great as well.

CHARLES GERARD DESPRES09-12-19

First visit to Catalonia Royal

As a travel agent I knew about your resort and was anxious to visit the property. The check in was smooth and the room was excellent. My wife and I ate at 7 different restaurants between the Royal and the Catalonia. Though the food was very good it was not exceptional. My two BIG complaints were the lack of service around both pools and the reserving of chairs as early as 7am and not being used for 8 hours. However as an agent I would sell your hotel with a couple of advisories.

MICHAEL ALAN COCHRANE09-12-19

amazing staff and service

the staff were so attentive and kind

DANIELLA TEREZA GOLDRING09-12-19

Beautiful beach and friendly staff but terrible food

The beaches and grounds were beautiful and most of the staff was very kind, especially the folks at the Pure bar. We found the food to be really pretty low quality at many of the restaurant options. I think all inclusive deals are just not for us since it seems to make the quality of the food and wine so poor.

JAMILA EPHRON09-12-19

Very Good Hotel

The Hotel staff were friendly. The only complaint I had was when we ate at the pizza place. We got seated right away but then it took about 10-15 minutes for them to even come fill our glass up with water or ask if we wanted anything else to drink. The food at the restaurants were good.

TIFFANY JEAN VANDENTOP09-12-19

Excellent

Everything was awesome. Facilities are great. When you come in the atmosphere was outstanding. Your people. Everything was wonserful.

ISRAEL CRUZ09-12-19

Disappointed

Reserved an upgrade to privilege only to find out on arrival it was not available to following day 'some time' and was subject to availability. Shame that wasn't on the email confirmation. Got put in the room we had originally booked and the room was horrific. Needed maintenance, shower dirty. Ceiling had lifted, AC sounded like an aircraft taking off. Cigarette smoke coming through the AC. Couldn't unpack and wanted to move. Our rep helped us with our upgrade the next day. So couldn't relax until then Unfortunately not enough sunbeds and people were either putting towels on beds the night before or 5 in the morning. We were there 630 in the morning and people were sat in beds in the dark. Mediocre restaurants with one shut every evening. Limited menu and no veg or sides just meat or carb. Couldn't wear heels as the pavements were so bad and you had to walk miles from one end to the other or to the other hotel. Best restaurants were the cats tapa, tao cat and mikado. Staff were fantastic though. Wouldn't class this hotel or the catalonia golf resort next door as 5 star more like 3 star.

LISA MARY THOMPSON08-12-19

Holiday 17-11-19

Overall we enjoyed our stay at the hotel but felt some things really let the hotel down. When we arrived (late evening) and got to the room (1914) we were quickly shown where everything was and after the porter left we realised there was a lot wrong with the room. Everything looked unfinished, the lighting was very poor (the one buzzed if you went too close to it), cupboard doors didn't close properly, mould in the tiny shower and the toilet seat was left in the bath. We had to walk to reception as there was no answer on phone and then after 2 hours some of the issues were sorted. It wasn't how we had planned to spend our first evening. Also whilst there I celebrated my birthday and there was a letter left in the room when we arrived to say if we spoke to guest relations something special would be arranged. We did this but nothing was received. I wouldn't have minded as I would have not expected anything but as the letter was there and we had a conversation with guest relations I left me feeling disappointed. We did find that the service in restaurants was very hit and miss. Some days we'd be served drinks other days we wouldn't, or we would have to go and ask. I'm not sure whether this was because we were English speaking and there were a lot of Spanish speaking guests the 1st week we were there. The hotel is kept brilliantly and the grounds look beautiful, service at the bars and choice of drinks was very good and not having to make reservations at restaurants suited us. Piano bar staff always spoke to us and served with a smile and Paula in the restaurants always very helpful.

KATHERINE MARGARET RICHARDS08-12-19

A Wonderful Experience

I recently visited Catalonia Royal Bavaro with my mom and my boyfriend and we all had a spectacular time! We stayed in the executive suites the first half of the trip then upgraded to the private villas with pools for the second half and wow.....is that ever worth it. Having your own private pool is amazing! No getting up at 6am to reserve chairs anymore!! Truly a great experience. The buffet on the adult side was a bit disappointing for breakfast with very limited options but the family side is close by with a much broader selection. All in all I have no complaints. The trip was everything we had hoped for and more and we will definately be outing again in the near future.

VICTORIA SANTOS07-12-19

Séjour au catalonia Royal Bavaro

C à été une semaine presque parfaite ou tous mes besoins s y trouvaient ...le calme la beauté au naturel ...et une très bonne nourriture

MANIBA FAKIH07-12-19

Excellent hotel and amenities

I spent great with my girlfriend

ANA MARIA KLAUER06-12-19

Fun in the sun!

We enjoyed the food at "Catalonia Royal Bavaro" very much. However, the "Romantic dinner" was excellent. The only thing missing was a bottle of champagne and some romantic music (saxophone player). We spent most of our week at the quiet pool and had to get up at 6 am each morning to reserve our spot. Back in February they used to pick up the towels left out prior to 8 am, not this time around though. At check out we were only able to keep our room an extra hour (1 pm). We only wanted to keep our room until 2 pm, our pick up was at 3:05 pm. We didn't think it was too much to ask for considering we paid extra (privilege deluxe). Other than that, the weather was perfect, the staff were great and the food was very good. What more could you ask for!

JAMES LORNE MCELRAVY06-12-19

Estadia

Normal

PEDRO ALAMO03-12-19

Thank you for the nice week

We really enjoyed our stay at Catalonia Royal. Beautiful site and very nice staff. Food was good. However, although we had a Previledge room, it was outdated and we had no view

DENYS RIOPEL03-12-19

Our Anniversary Vacation

We were greeted and treated with white gloves! Staff could not have been more attentive. It is so welcoming to be recognized and appreciated for being members, from the front door to every restaurant, the spa and the beach crew. Keep up the great work!

BARBARA LANTHIER COLVIN03-12-19

N/a

very happy with our stay in Catalonia. 2 suggestions, 1。 During room cleaning, please keep door closed, small bugs invading into the room.Keep off small bugs and Mosquito。 2. Offer Chinese food.

SONG LIN XU02-12-19

catalonia royal bavaro

great spot, close to airport, good food

CHRISTOPHER BARBER02-12-19

A

A

ALEXANDRA EVERINGHAM02-12-19

A hotel everyone should holiday with at least once in their life

Absolutely fabulous hotel, one of the best hotels we have stayed at for many years. Everything is spotlessly clean, the décor is perfect, the grounds are immaculate. Food and drink is of superb quality. All staff are very courteous, friendly, helpful, hardworking, always smiling and are a credit to this hotel. We would have no hesitation in staying here again and would highly recommend it to anyone. However, there are one or two little things that were not quite 100%. Restaurant Dress Code - whilst upheld pleasingly for Gentlemen appeared to be completely ignored for Ladies, many being allowed to wear skimpy shorts and tops. You have a 5* rating to be proud of, please apply the rules to both sexes, as clearly displayed on entrances to restaurants. Privilege Club - we upgraded to this on initial booking. Apart from better quality accommodation there appeared to be no other advantages offered, everything seemed to be prioritised towards Exclusive guests (separate area on the beach, additional choices with food and drink for example) but nothing offered for Privilege guests to warrant the extra cost over normal guests. Whilst not detracting from the overall enjoyment of our holiday we did wonder what extra benefit is to be gained from the upgrade.

GARY TERENCE HATTON02-12-19

Vacation Trip

Hotel was very fun and staff was extremely friendly. I enjoyed the amenities and food options available. I would recommend it to future people who wish to vacation.

CARLOS RANCE02-12-19

Excellente

Had a wonderful stay at the Catalonia Royal Bavaro. The room was lovely, the pools were fab, and the beach was very beautiful. There was some seaweed, but hey, it's the ocean, and seaweed can be found there! It was beautiful. The staff were amazing, and I felt a bit like I was leaving friends when I left. I would particularly like to say thank you to Carlos and Genevieva, Oliver, Moises and Eric, and Kenia, Jorge and Alexander.. I hope that the hotel looks after the staff because they make it a friendly and welcoming place to stay. The only thing we were a bit disappointed in was the food, and the Jacuzzis by the spa which nobody seems to be able to turn on. We loved our stay and we would definitely return. I have no hesitation in recommending the Catalonia Royal Bavaro as a wonderful place to stay. Thank you!!

BRUCE INNES JAMES02-12-19

Amazing Time!

Two weeks here and we had an awesome week. We had stayed at the Catalonia Bavaro next door (can use the facilities there also) the previous year. The food was amazing, though not for the fussy eaters, the place was on the smaller side which added to the boutique'yness of it. Evening food didn't start till 7pm though so there were some days we felt we were planning our day based on where we wanted to eat. First holiday I've been on where I didnt leave the resort. And the staff... so much energy, so many smiles, such good humour - my drink never ran dry! Special mention to the following for really having a massive positive impact on our holiday: Jorge Daniel Cecilia Arelis Miladis Santa Thank you very much! Highly recommend and we will definitely be returning! :)

IAN PAUL CLARK02-12-19

hotel

the hotel was average, pool was dirty, there was people being sick around the pool.

MARTYN SIVITER02-12-19

Catalonia Royal Punta Cana

not bad for 1st time to Punta Cana

ROBERT SHAWN D HONDT02-12-19

Great stay

Everything was amazing in the exclusive suite with the private pool. We upgraded and it was worth every penny. The food quality could be a little better but we found stuff that we liked after a day or so.

JOSEPH COPPOLA02-12-19