Review

You need to stop requiring reservations for the restaurants in the Royal side & you need a better system to make reservations for the family side.

BRIAN DAVID WELCH06-03-23

Wonderful Experience

I will be coming back for sure and I want all the staff in the kitchen and valet boys for taking us to our room and I want to thank housekeeping for always giving towels and cleaning our bedroom. This vacation was everything!! I’ll be back soon..

KHRISTINA COX06-03-23

2nd time staying at the Catalonia Royal Bavaro

This was our second time staying at the Catalonia Royal Bavaro. The first time was January 2020 just before the pandemic. Both my husband and I felt it was safe to travel, so remembering our amazing experience, we decided to come back. Catalonia Royal Bavaro was just a lovely as it was 3 years ago. Grounds were pristine, staff were polite and eager to help, especially Ana at the front counter, she remembered us from 3 years ago!!!!! What changed was making reservations for the restaurants. Everything is now done by QR code. Our favourite restaurant Mikado, which is a teppanyaki restaurant where highly trained chefs interact with customers with their knife work was not available to us on the adult side. We learned that the family side was only given a few spots for the adult side! What doesn’t make sense to me, is that all of the higher end restaurants are on the family side. Being on the adult side, we pay a premium to stay there. There is only 1 high end restaurant Tao Cat which is the Asian restaurant. On your website, it states that on the Royal side, the following restaurants are available to us Thalassa Restaurant, Cata Tapa, Mikado, La Toscana, these were not readily available to us on the Royal side. It’s difficult to get these reservations when only a few spots are available to us!!!! The restaurants are mid level. I decided to try and make a reservation myself using the QR code. I finally got my reservation! Miguel was our chef was quite nice and prepared delicious food. He wasn’t as interactive with the customers as the other chefs. His knife skill was just ok, nothing over the top. I must admit, I was a little disappointed. The quality of food all around this resort is not what it was 3 years ago. This resort in my opinion is no longer a 5 star resort, I would say more like a 4 star. Also, we had come We came down with another couple, I was celebrating my 60th birthday, our other friend was celebrating her 70th birthday. Our travel agent had sent word about this to the resort. It would have been nice if something like a fruit basket or bottle of wine was left in our room to mark our milestone birthdays!!!

MELANIE BOBET04-03-23

Excellent experience

Our overall experience was excellent.

LISA HOLMES03-03-23

Beautiful

Gorgeous grounds, Al a carte restaurants delicious but very slow.

DEENA HAUSER02-03-23

Honeymoon Paradise

The rooms were clean and comfortable, the resort was beautiful, the food was great… however the absolute best part of this resort is the staff that works there. These employees bent over backwards for us and did it with a smile on their faces each day. Amazing trip and we will be be back for sure!!

CAITLYN GOULD02-03-23

Rest and fun

We were with another couple and really enjoyed our time. The only thing we had a little difficulty with was the lack of Umbrellas at the pools. Without them it’s too hot. Unfortunately many reserved chairs and lounges were not used for many hours! No one respects the 45 minute tag!

LUIGI COLANTONIO02-03-23

Excellent stay, bad room

We really enjoyed our stay at Catalonia Royal Bavaro. Food was excellent and we appreciated the A la carte scheme for the restaurants. The service was very good, employees seemed happy to work and it’s a quiet resort. However our room wasn’t nice. When we arrived it had a strong humidity smell. The AC unit doesn’t ,t work well and never stops unless we stop it since it was too cold in the room. In addition, on our last night, we discovered a crab into the AC duct!! We called the reception desk and they send the maintenance colleague to check this, unfortunately the crab moved and he didn’t find it. We had the photo to show him. The personnel agreed to change our room. As of now, I don’t know if the crab has been removed from there, I hope so…. Room 3821. That is not a very pleasant roommate to get… We paid for the Privilege package, we are not sure it worth it though.

STEVE MINIER01-03-23

Loved my time at the Catalonia Royal Bavaro

I really enjoyed a relaxing week. I appreciate that this is a relatively quiet place to unwind. Most of the staff were absolutely wonderful (special shout out to the female bartender at the piano bar and the cheff making the eggs in Thasala. They were so awesome!) I do miss the comfortable seating by the beach that is only reserved for Exclusive members though, and the rooms in the 4000 building need updating. Most of the food was really good. I wish there were more seafood options available since you are by the ocean.

TRACY ANDERSON28-02-23

Todo excelente

Totalmente satisfechos,todo estubo excelente la comida riquisima,el personal excelente limpieza excelente

AWILDA RAMOS28-02-23

A fantastic resort!

This resort was perfect for us. Beautiful, well-designed and situated on one of the best beaches in the Caribbean.

MICHAEL PROUDFOOT28-02-23

Relaxation at its best

Such a wonderful week at Catalonia Royal Bavaro. Beautiful facilities and super welcoming staff. Never felt crowded and was the most relaxing vacation ever

ROBERT ORR27-02-23

Our best trip ever to Punta Cana as vegan/vegetarians.

We are vegans at home and vegetarians when we go out. Every restaurants at Catalonia Royal Bavaro had a vegan or vegetarian menu option. In previous years, we went to Rui hotels. Their specialty restaurants all had a vegetarian option, but it was the same vegetarian menu every day, no change. At Catalonia Royal Bavaro each restaurant had its own vegan/vegetarian food. This was the best vegan/vegetarian food that we ever ate, and we are from New York City where there are many vegetarian/vegan restaurants. These staff are all very friendly. We even exchanged phone numbers with our favorite waitress. We are only going to stary in Catalonia Hotels and resorts from now on.

SAMUEL STEINBERG27-02-23

Another amanzing stay at Catalonia

We came back from another amazing stay at Catalonia Royal Bavaro Punta Canada. As with last year, the staff and our overall experience including the food was amazing. My only complaint would be that there is very little entertainment on the adult side during the day. It would be nice to have some spontaneous live music by the pool or the beach with some form of activity. All the dance lessons on the adult aside have been cancelled this year. Does that stop us from going back, no way. We will return next year but this is just an added bonus.

ROBERT DUNFORT CHARLES24-02-23

A Beautiful Place

Overall, my stay at the Catalonia Royal Bavaro was very good. The hotel is lovely and the grounds are beautiful and well tended. The rooms are spacious and well designed. The restaurants and bars are nice and the food is quite good. Staff friendly and helpful for the most part. Romantic ambience for couples. Some concerns though: Rooms are getting dated and need some upkeep. Very difficult to regulate the temperature of the water in the shower, shifted between scalding and cold. Nothing done to monitor the fact that some guests "reserve" prime spots by both pools by placing a towel down and leaving it there all day, which means that sometimes there was actually nowhere to sit by either of the pools. Although the hotel can't control the fact that it is often windy on the beach, and that weather leads to tons of ugly seaweed in the water and on the beach, more time/resources could be devoted to constantly cleaning the beach.

LEONARD ABRAMOWICZ24-02-23

Great Place

Pleasant friendly staff. Actually amazing. Hate the overuse of QR codes, not everyone has the ability to access. Found it difficult to find things out without talking to other guests. Adult side needs more daytime activities, music, entertainment by pool. Food was great disappointed not being able to get reservation for steak house. Tried to book at time when frontdesk said to come back, only to be told it was already fully booked for the week. ??? Pool levels / steps should be marked more clearly..slipped on one ..hurt leg due to missing step ..difficult to see

MARIA SCHROEDER21-02-23

Unexpected pleasure

Arrive at desk the staff were very friendly and helpful. Restaurant's were excellent for their food and service. Rooms were very clean and comfortable. I would definitely stay there again.

DANIEL HYDERMAN20-02-23

My 2023 Vacation

This was our first time to Puta Cana and staying at the Catalonia Royal Bavaro. We were blown away at how friendly the staff was. You could not stay at a better resort. Rooms very clean, the resort overall was a 10 star.

WILLIAM CAMPBELL20-02-23

Feb 2023

Still waiting for written reply from our last email to Pamanama

FAGAN THOMAS ALEXANDER20-02-23

Dream vacation

I thoroughly enjoyed my week!

GVCMNAFB BOWERS20-02-23

Lovely Adults Only resort with access to the family resort next door

We had a wonderful 7 day stay at Catalonia Royal Bavaro for our 15th wedding anniversary. We booked the Privileged Romance Deluxe Junior Suite and the room didn't disappoint. It was very spacious, had robes and slippers for our use. The mini fridge was stocked daily with beer, water and pop. There is a little coffee maker plus cookies and peanuts that also get restocked as used up. All the restaurants we ate at were wonderful. We will be back for sure. The staff treats you like family!

JANNA KULA19-02-23

First time visior

This place is fantastic. The people, bar and food options, the pools, the beach and ocean, are all wonderful.

KENNETH BIERMAN17-02-23

Extremely satisfied with the resort

We have been coming for many years and we always like to come back. The food in the Talassa restaurant is excellent. The Blue Breeze could have a different menu as it stayed the same for so many years. We loved our room 3628 and would like to book it again for our next stay in the fall.

BERNHARD MICHAEL CISSEK17-02-23

my review

Our staff at the your hotel was very good. Although it was frustrating at times because we were not aware of some things. For example no one explained where to find the activities for the day nor did they tell us how to book and the need to book our restaturants. There should be an orientation when we arrive. You seem to staff alot of people in the restaturants which was very good. The staff that are trying to lure us to buy the travel packages could also be trained to do our orientation.

LORRAINE FERRETTI16-02-23

DR2023

It was great, except the food was a little salty. Food is better in the restaurants not the buffet. The adult side was very quiet and chill. The family side had more options to everything

LOUWONDER EDWARDS16-02-23

Excellent

Excellent!

REINA MOURAD16-02-23

Great Getaway

We really enjoyed the resort. Having been to other Catalonia resorts this was different but with lots of the familiar things we like about Catalonia. It was clean, staff were great, food was decent (not unbelievable, but good), and drinks were always flowing. Staff did their best with cleaning up the seaweed as is better somedays than others. Beach was beautiful, pools had a good atmosphere and really no complaints here.

JASON MILLS14-02-23

Everyone was well knowledgeable.

Concierge Crew were all perfect and wonderful and helpful.

SANDRA TALMA14-02-23

Merrickville stay!

Everything was mostly as expected, but tv in room was distorted on most channels, phone did not work, but all staff was great! Room was exceptional! pools, beach, hot tub, and restaurants were good, but not all were for us, the buffet was the best option for breakfast, lunch, and sometimes dinner! The options for excursions was fun from zip-lining, horseback riding, 4 wheeling. And weather was perfect! If your not interested in timeshare, stay clear of the staff with blue shirts. WE WILL BE BACK to this high-end location, close to airport, and immaculate!

CHRISTOPHER CHINKIWSKY14-02-23

First Time in Dominican

The resort is beautiful, the staff are wonderful, food was fantastic..the beach does have seaweed however they work tirelessly to keep it clean..you are bugged to buy things on the beach which is also annoying but completely bearable to be able to benefit the beauty of this resort..the rooms arnt completely updated but very clean..loved the patio with the hammock…only thing I wish is the coffee bar opened earlier for specialty coffee..

DEZERAE GARBUTT13-02-23