royal bávaro - adults only

Amazing Vacation

The Catalonia Royal Bavaro is a beautiful resort with hard working friendly staff who work continuously to ensure your stay is relaxing. Everyone was so helpful, provided excellent service and made our stay very memorable. The food was fantastic with plenty of restaurants and variety. The grounds are picture perfect, beautiful for a stroll to enjoy a the landscaping, flowers and paths. Rooms are beautiful decorated, We stayed in a Deluxe Jr. suite and it was roomy and extremely comfortable. Staff was always nearby to give you anything you needed and often more than asked for. It is a great place to just relax, get away. The beach is clean and offer plenty of shaded, semi-shaded and sun areas. There was always a chair available. For those who prefer the pool, there are two nice sized pool. We loved hearing the local talent while relaxing to the poolside entertainment at sunset. We are looking forward to our next visit.

MIGUEL E CABRERA25-04-19

Great vacation avoid the white shirts

The resort is beautiful the service is good we enjoyed are week. Only downside was the people in the white shirts trying to sell you on the exclusive membership. Made walking into and out of the buffet unpleasant.

CHRISTOPHER HALES25-04-19

Excellent vacation

Everything about this hotel is absolutely wonderful

MARK BISHOP24-04-19

Over all was a good trip.

We spent the week of our Anniversary April 6th to 13th. Service was very good and the Staff are amazing. The room was nice and very clean. Resort is quiet and the beach was nice except there was a lot of seaweed. We went out on the Hobie cat, which were in good condition almost every day which was amazing. The snorkeling was great right out in front of the Resort, saw lot of fish and many different species. They love bananas. The second day we were there a woman fell during a game the Staff put on in the pool and broke her Femur. I am a Firefighter and went over to assist. We had no way to get her out of the pool as there was no backboard available so had to improvise using a lounge chair. I would recommend you get at least 1 backboard as they are not that expensive and would have made this situation a lot better. Also it took around 2 hours before she was loaded in the Ambulance. Was violently ill throwing up from food poisoning one night after eating at the Tao-cat, I think it might have been the Shrimp in the Pad thai, it didn't taste right. Even with all this we still had a great time but I don't think we would go back again.

GLENN FARRIS24-04-19

Great Vacation!

We thought quite highly of the resort, it's food and the staff. Our stay was made especially pleasant by the great character and service provided especially by two staff members at the Thalasa restaurant, Jaycees & Leonel, we watched them handle some very rude guests next to us at dinner with the utmost professionalism and we saw them there day in/day out cheery and polite. We chatted with them daily, had some laughs, talked about baseball. They really left a great impression for the rest of our stay. The beach is great, there's many spots to sit out and relax without feeling cramped by others. There's plenty of amenities, games, books, restaurants and evening entertainment to keep you busy throughout the week. The grounds are well kept and food quality exceeded our expectations. There was a couple things that I found was a bit of a turn off during our stay; 1) Our room's air conditioner seemed to not be functioning at 100%, it was cool in the room but the room had a lot of moisture, which made it a little less comfortable.. when we visited with Guest services they offered to move us to a different room which you could feel had a properly functioning A/C unit, but the room itself was a significant downgrade in size from what we paid for and we weren't willing to accept that as we had paid extra in order to have a larger room. 2) The resort endorses a program called ETC (Exclusive Traveler's Club) which is a SCAM. In the main lobby, representatives will try to convince you into meeting with their representatives to show you the benefits of this program and they will offer you a few freebies (20min massage + 15% off at the shops) if you agree to their sales pitch. They will arrange a time to take you on a tour and show you a very posh area of the resort. Then the pressure starts, they will sit you down and try to pressure you into joining this club which costs $10k-$30k to get "exclusive benefits"... they will promise you the world. If you do your research on this club they offer almost no upside, poor member experience and will leave you wishing you never agreed to such pressure. When I mentioned to the Sales manager that my significant other who was sitting with us was a lawyer, he just about jumped out of his seat and promptly ended their sales pitch and sent us on our way. I found it disappointing that Catalonia would knowingly submit their guests to this type of program as their failings are well documented. (if you're reading this after signing, call your credit card company they will help recoup your money) Overall, the experience was wonderful the grounds, beach, staff and food all exceeded expectations. We saw other rooms that were better than ours and it was still quite nice despite the dampness. We both agreed that we would consider visiting this resort again.

RYAN WILSON23-04-19