nice holidays

Very nice place, friendly and efficient team, good food. Nice golf too.

SOPHIE GRONDIN04-02-21

Room for improvement

The hotel was excellent! the staff as well! How ever COVID has taken a toll on the amount of staff available for exclusive services.

OSCAR GERVACIO03-02-21

relaxing vacation

great place to stay and very safe

Raymond Thornton28-01-21

Just excellent

We had a very pleasant stay in this hotel for seven nights. The employees where very friendly and polite. The room got cleaned every day and the food was just delicious!

DARIO LUCA DUPPENTHALER19-01-21

Thank you Catalonia

I unfortunately stayed at another all inclusive resort the day before which was very "Unimpressive" to say the least, just terrible. Once I got to Catalonia, it was like a breathe of fresh air. The room was great, pools amazing and I like that there was access next door, thus even more options. The things that I did not like were the bars closing at 12 which is really early. Luckily I made friends and we had our own party at the beach bar till 4 a.m. every night I was there. Also I was only able to book the same restaurant even though others were clearly open, not sure what that was about. Other than that it was a great experience overall. Also another side note. They don't allow Uber past their gates which is completely ridiculous. I was very late to the airport because of this. An Uber is about $10 to the airport whereas a Taxi is about $30. You really need to offer free airport transfers like most other resorts.

ROBIN WHITE05-01-21

Toujours au top

Comme à chacun de nos séjours tout est parfait le personnel est super nous reviendrons

nicolasa alain03-01-21

Everything clean and nice

Everything clean and nice

Tamara Reckeweg02-01-21

Parfait

Une super expérience, employés attentionnés et très courtois.

JOHANNE FORGET28-12-20

2020 isn’t so bad after all

This hotel definitely over performed and I have high expectations. The room was clean the service was excellent. The food at the restaurant was amazing in the room service was prompt. I’m definitely returning

Alexandra Finley17-12-20

Love and Relaxation

CRB was a great experience, even during the times of COVID. My husband and I booked this trip for our 10 year anniversary back in May... Then COVID happened. The staff went out of their way to ensure our stay was memorable. There are random messages when you look around about what life and love should be about. This is definitely a resort to make sure you aren't pre-occupied with your phone and you take the time to look and see all of these beautiful messages about why you are in-love with your significant other. The food was excellent, even during the times of COVID. We recently visited another Catalonia resort, which we have visited many times in the past and this trip, their food and restaurants were just not as good as normal. So, if this is the case, then I can't wait to experience CRB in a non-COVID environment. The drinks are top-notch and it doesn't seem that they water down their alcohol like many other resorts do. The grounds are very well manicured and kept very tidy. We got 2 massages on the adults only side. The first massage was in the morning, before the party started and was very relaxing. The second was at 5pm and I was very disappointed in this experience. 1) The music and people were so loud outside, that you couldn't get a true relaxation and 2) The therapists left the door to the room open as there was nobody else there to watch the front desk. Other guests kept coming in and talking to them.... while my husband and I were naked, on the tables, getting massages!!! This was very rude of the other guests and unprofessional of the staff to allow it to happen and one of the therapists leave the room, not once, but twice to help the other guests. The entire staff was friendly and will become friends right away!

PATRICIA CONNEL KIMBERLY14-12-20

Great trip!

Thank you, we had a great time. The pandemic made things a bit weird, but it was exactly the relaxing vacation needed!

CASSANDRA TAYLOR14-12-20

My early December stay.

Had an amazing stay at this hotel the staff all around were plesant they all work really hard. The grounds of the hotel and rooms were kept super clean. My only suggestion is that they fix up the food a little bit it needs more seasoning. There was good entertainment every night that kept us busy. For Covid times it ended up being an awesome vacation. Thx again to all the nice staff that showed us an amazing vacation!

BRADLEY CONLON14-12-20

Good but could be better

We do realize that during Covid times the resort cannot be as it used to be. However customer service did lack a in a few areas. It seemed whenever we tried to get a reservation at a restaurant we were told no. The front desk did not offer to see what was available next door until we asked about it, and that was a couple days into our stay so we did miss the opportunity to go next door and dine more. I would suggest a bigger room service menu. Due to not all the restaurants being open it was very hard to get reservations at each of the restaurants. It would have been nice to stay in the room and order room service(with more choices on the menu) instead of settling for the same old restaurant and its menu. Beach: We arrived on a Thursday and the beach was not raked of the weeds until Tuesday our day of departure. Why not clean the beach each morning? You have plenty of staff and if it is kept up with each day it would make the job easier. The beach looks sooo bad when the weeds are on it, plus the weeds drift out about 10' into the water making it not peasant to walk into the water. It does seems the beach next door is kept up better than at Royal. Lastly I would highly suggest that the front desk have plenty of change so we could convert our larger bills into smaller bills so that we could tip the staff. I approached the desk 4 days in a row to be told NO that they had no change for us. We really like tipping and I am sure the staff likes receiving the tips too. Why is this so hard? It will certainly make the staff happier getting a tip.

Logan Baker09-12-20

Awesome

Everything was great!!!

Jazmine Bianca Smith08-12-20

Nice resort and space

Nice resort with very well kept garden and beach area. Because of Covid19, there were probably fewer guests than usual and enough space to avoid the hustle and bustle. On weekends, there are more party guests who want to dance to the rhythms, which automatically makes it a bit louder in these areas. Very friendly staff, but if you don't speak Spanish and try English, it is limited to some things in the first step to get the correct answer. But what can then be solved by others, or with a lot of sign language. The food is generally very well cooked. A little more variety, especially for longer stays (from 2 weeks) would also be desirable. The breakfast is very diverse and there is sure to be something for everyone.

ROLF ZEIDLER07-12-20

Très belle semaine au Catalonia Royal

Avons passé une excellente semaine au Catalonia Royale Punta Cana. Service efficace et courtois. Nourriture variée et très bonne. Les mesures de sécurité face à la COVID19 sont assez respectées. Je recommande cet endroit.

ISABELLE LEBOEUF07-12-20

The Best of Caribbean

Excellent food, nice service, clean, great sand. Friendly team

ZBIGNIEW HAUDEROWICZ07-12-20

Beautiful resort, mostly good service, not really focused on Americans

We got a great deal on a week at the resort and mostly enjoyed it. Drinks were watered down -- I drink whiskey and know what it should taste like on the rocks, and they were consistently weak. Food was hit and miss -- we liked the Spanish place, Sea Blue and the buffets (which were a bit sparse and repetitive, but good,) but the steakhouse was terrible and we waited about twenty minutes after being seated in the Italian place before my wife got up and found a server to take our drinks order. The Japanese place was set up like Teppanyaki, but there was no show, no dipping sauces and you only got one meat, a small amount of vegetables, soup, sushi and salad. Oddly, about half of the meat and vegetables was set aside on the grill and was still there when we left, no idea what that was about. The evening shows were fun, but there wasn't much other entertainment. We were there over Thanksgiving and the resort made no effort to recognize the holiday -- understandable, given that it's another country that doesn't have the holiday, but still a little disappointing. That was along line with other observations that indicated that Americans really weren't their focus -- hardly anyone other than bar staff spoke English and simple tasks like ordering eggs over easy was tough (get Google translate on your phone, and even with that, it helps to know a little Spanish to get close pronunciation.) I played a round of golf, which was free, but it cost $75 to rent a cart and set of clubs.

ARTHUR DALE JENSEN05-12-20

Picture Perfect

We loved our stay! Clean, great food and beautiful beach.

SANDRA J GOLDBACH02-12-20

Great stay!!

we enjoyed our quiet getaway!

KSENIA GERTSEN01-12-20

Thanksgiving week

The staff was wonderful, especially at the swim up bar at the pool. The food was good, could have had a little more variety, and turkey on Thanksgiving, also more variety on beer. This resort is geared more towards the Spanish, not Americans, but still had a wonderful time. Because of COVID, the place was not crowded at all! Would probably come back

DAVID BRADLEY30-11-20

lo tiene todo!

El Catalonia Royal lo tiene todo, excelente servicio, facilidades para todo los gustos, exelente comida, y espectacular playa con arena blanca y una vereda marina de media milla llana dónde podrás observar desde lejos las facilidades del hotel.

IVAN ROBERTO VALLE FELICIANO30-11-20

Gran experiencia

Las instalaciones son muy bonitas, aseadas y cómodas. La atención del equipo de restaurante y bar es excelente, son personas muy cálidas, amables, cuidadosas, atentas y dispuestos a ayudar y resolver cualquier inquietud. Entre este grupo resalto a: Leonel, Crisel, Wilson, Jaycee, Darío, Franklin y Luis (Restaurante Thalasa). Del Restaurante Sea Blu, resalto a Nilsa, Beatriz, Verónica y Teodoro. Del área del Bar y Piscina a: El Señor Carlos, Genoveva, Pedro y de la pizzería a Ronald. Además de la variedad de opciones en restaurantes y acceso y disponibilidad al Hotel Catalonia que conecta con el Royal.

Gustavo Avelino30-11-20

Catalonia Royal Review

Very attentive I no problems at all room always was clean every time I came back to my room. Love this resort!!!!

Brandon Hunter30-11-20

Catalonia

All was excellent.

STANLEY MICHAEL EMANUEL27-11-20