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Hotel Catalonia Royal Tulum - Adults Only

L’HOTEL

Se sei alla ricerca di un hotel da sogno esclusivo per adulti, fermati un secondo perché lo hai appena trovato. In una delle spiagge più belle del Mar dei Caraibi troviamo questo hotel, circondato da alberi selvatici, foreste umide di mangrovie e piscine naturali di acqua dolce su un lato, e l'immensità del mare sull'altro.

Godendo di una posizione unica, l’hotel offre tantissimo, un’ampia scelta di attività, il centro Spa, dove trattarsi bene e un ambiente ineguagliabile per trascorrere meravigliose vacanze.

Altri dettagli

LOCALIZZAZIONE

Ctra. Cancún - Chetumal Km. 264.5, 77790,
ECCELLENTE8.9/ 10
Vedere localizzazione

CAMERE

Camera superior

x 2
  • Grande
  • Vista giardino
+ Info

Le camere spaziose e confortevoli garantiscono un ambiente meraviglioso in cui trascorrere le vostre vacanze. Tutti loro hanno un balcone o terrazza con vista sui giardini dell'hotel.  

Camera Premium

x 2
  • Balcone
  • Rinnovata
+ Info

Le camere spaziose e confortevoli garantiscono un ambiente meraviglioso in cui trascorrere le vostre vacanze.

Privileged Romance

x 2
  • Elegante
  • Luna di miele
+ Info

Eleganti, piene di luce ed accoglienti, arredate sui toni del bianco e del crema, con cuscini, baldacchino e molti altri particolari, sono l’angolo perfetto per la luna di miele che hai sempre desiderato… Happy Honeymoon! Prenotando questa stanza sarai un cliente Privileged e potrai godere del pacchetto Tutto Incluso Privileged (vedi dettagli in informazioni utili).

Privileged Junior Suite

x 2
  • Accesso SPA
  • Grande
  • Soggiorno
+ Info

Queste camere sono le più spaziose della struttura, hanno un soggiorno e tutte hanno un letto king-size con baldacchino. Se venite in questa stanza, avrete accesso preferenziale alle zone umide del nostro centro benessere e uno sconto sui propri servizi. Prenotando questa stanza sarai un cliente Privileged e potrai godere del pacchetto Tutto Incluso Privileged (vedi dettagli in informazioni utili).

Camera Privileged Deluxe

x 2
  • Rinnovata
  • Accappatoio
+ Info

Le camere spaziose e confortevoli garantiscono un ambiente meraviglioso in cui trascorrere le vostre vacanze. Prenotando questa stanza sarai un cliente Privileged e potrai godere del pacchetto Tutto Incluso Privileged (vedi dettagli in informazioni utili).

Camera Privileged Romance Deluxe

x 2
  • Grande
  • Vista giardino
+ Info

Le camere Privileged Romance Deluxe sono eleganti, piene di luce e molto accoglienti, ideali per goderti la luna di miele che hai sempre sognato. L’arredamento della camera è speciale, dispone di 1 letto King e amenities di benvenuto. Prenotando questa camera sarai un cliente Privileged e ti sarà riservato il pack Tutto Incluso Privileged (Vedere dettagli nelle Informazioni utili).

STRUTTURE E SERVIZI

RISTORANTE LA PALAPA

Ristorante a buffet all'aperto, situato vicino alla spiaggia, con una squisita cucina internazionale. Servizio di colazione e pranzo.

Servizio pranzo.

POOL BAR BAQUA

Bar all'interno della piscina. Godetevi i vostri cocktail preferiti a bordo piscina.

TI OFFRIAMO

2 Zone delle acque Una riservata alle donne e l’altra mista. Dotate di sauna, bagno di vapore, jacuzzi e docce.

2 Zone degli spogliatoi Dotati di armadietti, accappatoi, ciabattine, prodotti per l'igiene personale e bagni.

Menu massaggi e trattamenti Di salute e di bellezza

Master Suite di lusso Per trattamenti di relax e bellezza in coppia, con doccia con idromassaggio e vasca per idroterapia.

Area relax

Salone di bellezza

Massaggi in spiaggia

TI OFFRIAMO

Piscina Grande piscina con jacuzzi centrale all’aperto con vista sul mare.

Attività in acqua Canoa e/o kayak, surf e bodyboard, snorkeling e centro immersioni.

Attività sportive Pallanuoto, pallavolo e calcio da spiaggia, tennis da tavolo e freccette, palestra, aerobica e aerobica in acqua.

Attività serali Disco-Bar, una festa notturna (alla settimana) nell'area della piscina o chill out, teatro all’aperto con spettacoli dal vivo

Servizio di escursioni Scopri le spiagge, goditi i parchi naturali e rivivi la storia visitando le incredibili rovine maya. Nuota con i delfini e fai immersioni nei cenote.

Negozi

IMMAGINI DEL Catalonia Royal Tulum - Adults Only

SERVIZI DELL’HOTEL

Sportello bancomat nell’hotel
Piscina
Wi-Fi Gratis in tutto l’hotel
Jacuzzi
Animazione diurna e notturna
Prenotazione attività
Aria condizionata
Cambio valuta
Lavanderia
Noleggio auto
Ristorante e bar
Spa
Palestra

Nozze

Sposati in paradiso! Una spiaggia di sabbia bianca ti aspetta nei nostri resort della Riviera Maya. Condividi questo giorno tanto speciale con le persone amate nelle strutture di Catalonia Hotels & Resorts.[...]LEGGERE ALTRO

Nozze nel Catalonia Royal Tulum

Situato in una delle più belle spiagge della Riviera Maya, l’hotel Catalonia Royal Tulum è una delle migliori destinazioni per celebrare il tuo matrimonio o il rinnovo delle promesse matrimoniali. Questo splendido hotel offre una moltitudine di servizi per celebrare il tuo giorno speciale circondato dalle persone che ami. L'Hotel Catalonia Royal Tulum è un hotel per soli adulti. Scopri inoltre tra i nostri pacchetti romantici un modo originale per sorprendere il tuo partner, che si tratti di una cena sulla spiaggia o una camera romance. Il nostro team di wedding planner si farà carico di tutti i particolari affinché tu possa pensare soltanto a goderti il momento. Ti accompagneranno in tutto il processo di prenotazione e organizzazione delle nozze, consigliandoti nel modo migliore in ogni momento affinché tutto sia perfetto. Consulta i nostri pacchetti nuziali per trovare quello più adeguato alle tue esigenze.

chiudere

IL TUO EVENTO PERFETTO CON CATALONIA HOTELS & RESORTS

 

Assistenza personalizzataTTi accompagniamo affinché il tuo evento sia perfetto
Servizi esclusiviCompleta il tuo giorno speciale con i nostri servizi esclusivi
Cucina unicaLa nostra cucina sarà sempre all’altezza del tuo evento
PRESUPUESTO A MEDIDANos adaptamos a tus necesidades para que tu evento sea un éxito

servizi esclusivi

Grande varietà di servizi per un evento perfetto

RECENSIONI DELL'HOTEL Catalonia Royal Tulum - Adults Only

Che cosa pensano gli altri utenti dell'Catalonia Royal Tulum - Adults Only?

Fuente: GRS de Review Pro

ECCELLENTE8.9/ 10Basato su 1052 commenti
Ubicazione
9.1
Pulizia
9.2
Servicio
9.3
Camera
9.2
Qualità-prezzo
8.8
Leggi le opinioni

MAR 5 ESTRELLAS, INSTALACIONES 4 ESTRELLAS, COMIDAS Y BEBIDAS 2 ESTRELLAS 

La playa es milagrosamente hermosa, el mar increíble, el personal del hotel muy amable desde la llegada en recepción (Isabel) y todo el personal muy atento siempre. La recamara bien, las camas cómodas, la ropa de cama limpia y suave, la ducha excelente, el servicio a la habitación muy bueno. Lo único que nos decepcionó fue el tema de restaurantes y comidas; en primer lugar no hay información a la vista de que restaurantes estarán abiertos y en qué horarios, (se van turnando por días) entonces nadie sabe cuáles estarán abiertos ese día y hay que caminar todo el hotel distancias largas y preguntar en cada restaurante. Intentamos en los 3 que estaban abiertos la noche de nuestra estancia, el que tiene terraza directo a la playa solo ofrecía tacos y guacamole, en el restaurante asiático al decir que era alérgica a los crustáceos me dicen que puede haber contaminación cruzada ya que cocinan distintas comidas en las mismas ollas por lo que tuvimos que irnos aunque ya estábamos instalados (la terraza a la laguna del manglar era hermosa), de ahí nos fuimos al restaurante italiano Toscana y encontramos un ambiente de luces lúgubres realmente deprimente, faltaba vida, se sentía triste el lugar, además es totalmente cerrado y resultó que había gente conversando en grupos grandes sin mascarillas y como es un espacio cerrado decidimos irnos por protección al contagio de Covid, finalmente cenamos en nuestra recámara.  Realmente la calidad de la comida y preparaciones no guarda relación con un hotel 4 estrellas, es el servicio que decepciona, las pizzas promocionadas como Italianas al horno de leña son apenas comestibles ( somos Italianos ), las piñas coladas tampoco pudimos tomarlas por su sabor artificial, y no logramos tomar jugos de frutas naturales estando en el caribe ( todos los jugos eran de cajas ).  Me gustaría comentar, ya que caminamos la playa completa de punta a punta varias veces, que hay enorme cantidad de plástico en la arena, lo trae el mar y lo dejan visitantes de la playa, está en pedazos, se ve que no hacen limpieza de la playa, nos asombró la cantidad de botellas, vasos, envases, todo plástico mezclado con otras cosas entre las algas en la orilla, sería importante organizar limpiezas de la playa, convocar también a la comunidad y dejar de usar plástico en el hotel, es decir sumarse a la tendencia mundial de sustentabilidad, no podemos tomar y recibir todo gratis de la naturaleza sin hacer el mínimo esfuerzo por reciclar nuestros residuos y basuras. En síntesis el mar de película, la playa preciosa y el hotel si sube su nivel en comidas y bebidas sería muy bueno.  

MARCO BOLDRIN22-02-21

8/ 10OTTIMO

Very Enjoyable Trip!

Upon check in these guys are on top of it.. and very friendly. Rooms are nice (good air conditioning is scarce throughout) Cleaning was good and they fill the fridge each day with drinks/snacks. The scenery and nature animals are awesome. The pool is where we spent most of our time.. Super annoying that we are at an ADULT ONLY resort and the pool is closed by 7pm! I had no idea until they were making us get out. The guys are the margarita bar in the lobby were amazing and fun. The guys at the pool par were awesome as well! I wish I could remember their names but I think she is the head lady at the little food place by the pool bar was hands down my favorite ! Loved her! Food around the resort was honestly just "ok".. The best options are the buffet for breakfast only. Beloved you cannot go wrong there - its great! And the little place next to the pool bar was awesome! The other restaurants are really blah sadly. Rauxa was very entertaining and food was great there (reservations required) Alejandro you will notice is ALL OVER this resort working day and night to entertain the guests. Well done to him! All in all it was a great stay for my 1st resort visit. (the workers are all amazing, they truly work so hard to make everyone happy!!) More communication to guests regarding covid testing would be helpful - I felt like we had to dig that information out ourselves.. with no clue how to even find it.

JENNIFER PITTS07-09-21

8/ 10OTTIMO

Issues

The staff was very friendly, but the food was really bland, no elevator so walking up to the 3rd floor was a hassle, and construction happening outside that kept waking us up. It was a great experience, just a little things that could have been better.

STACEY DE PERALTA07-09-21

8/ 10OTTIMO

Birthday Celebration

We have been to CRT 5 years ago and we decided to return for my birthday week. We were with 2 other couples so total 6p 3 rooms. We definitely upgraded to privileged both times and it is worth every penny. I took one star off because of the food. We have been to many different all inclusive resorts around riviera maya and really enjoyed all the restaurants. However in CRT, only restaurant that had amazing food was Beloved which is only for privileged guest. Everything was delicious and you can’t beat the view as it is practically right on the beach. The only small complaint was that since we ate there breakfast, lunch and dinner, you do repeat some dishes so you really notice the lack of consistency. The same dish sometimes were amazing and then you order again and it tasted so-so and even looked different. The rest of the restaurant was just ok. We are at the tapas (last time we ate there was 6 years ago- this time food was disappointing), steak and buffet just so-so (we did not eat at these restaurants 6 years ago due to again the ambiance). Did not bother to go to Mexican or Italian as the ambiance was boring. (Same as steak restaurant, just one big room) we saw the Ruaxa dinner show and we really enjoyed it! It’s crazy that was included in the all inclusive price as the performers were excellent! The grounds were beautiful as they incorporated the jungle and nature into the building of the resort. We stayed in room 4201 nice and big but bit outdated. There are no views from the rooms but trees. We felt like we were in a treehouse in BBCa nice way. I would recommend this resort as staff really works hard to make your stay enjoyable. Oh and many cute animals. Especially the “Coatis” . The water has seaweed depending on the day. The resort does try to clean up all washed ashore. Smaller resort then others we have been too but the beach is really stunning!

Sun Bullied03-09-21

8/ 10OTTIMO

The Most Loving Staff

I will begin by sharing the worst part of my experience at Catalonia Royal Tulum: leaving. It’s like leaving a piece of my heart behind. This was my second visit with my husband. We kept talking about returning because we LOVE the beautiful location and combination of beach and jungle. What I remembered most fondly was the extraordinary staff… the most loving, attentive staff. That hasn’t changed. I will name a few of the extraordinary staff: Daniel: will make the impossible possible. He will find a towel when there are none (because you’ve arrived before your scheduled check-in after towels have been distributed), find the jugo de sandia you are craving (after breakfast) even when it was nowhere else to be found, fit you in to get dinner reservations at Rauxa because it’s your last night… always so caring and willing. He truly makes the guest experience special. Quetzabel: will welcome you each day in the most loving way with the most beautiful smile Alix: so loving and so caring… always checking to see how you’re doing and how to improve your experience in any way. . Alegría Spa: Esperanza… so in tune with what your body needs. The most thorough massage experience. Captain David, Hernan and Aracely at Adelita’s…so welcoming… As I acknowledge all these wonderful people there are so many more I’ve forgotten to mention yet truly deserve acknowledgment. The amazing housekeepers who go out of their way to make sure you have what you need each day and leave a beautiful sculpture in your room daily. There are so many staff who work behind the scenes to make sure the guest experience is wonderful each day… I truly want to acknowledge them as well. When it comes to food… find what you enjoy. It’s a simple as that. Enjoy delectable dishes at Bloved, an elevated experience at Rauxa (an experience not to be missed) and enjoy the native foods, fruit and vegetables each day at their numerous restaurants. I would never go to Paris expecting an authentic American burger or Italian food experience. Absolutely beautiful beach….Seaweed not your thing? Don’t blame the hotel (who work arduously each day to clear the seaweed) talk to Mother Nature then feel free to enjoy the pool and bar. The DJs just fabulous! Making each event so much fun… whether at Rauxa (amazing!) or by the pool or tequila bar at night. Don’t miss out on all the fun evening activities. When you go to Catalonia Royal Tulum… go for the experience, the beauty, and especially the loving, caring staff.

Ana Martinez Hollinger02-09-21

10/ 10ECCELLENTE

An amazing hotel

I've been to the Catalina Royal Tulum about a dozen times. It's the best hotel along the Riviera Maya. We had such a good and relaxing time. It was the best vacation ever!

SUSAN ELIZABETH WINGFIELD02-09-21

10/ 10ECCELLENTE

So Glad to Be Back!

My husband and I love this resort. We love the beach, the animals and mostly the wonderful, friendly people. We missed visiting last year due to Covid and it was so nice to be back.

LYNNE PATRICIA STURTEVANT31-08-21

10/ 10ECCELLENTE

Loved the resort!

The resort is beautiful, I will stay again. The only thing that was disappointing was the some of the restaurants. The breakfast buffet is good and the beloved restaurant is good.

JESSICA STENNIS31-08-21

10/ 10ECCELLENTE

Tulum

A very nice vacation, wonderful staff.

JOSEPH RUDOLPH PAIGE28-08-21

8/ 10OTTIMO

Travel during Covid

The staff was so polite and helpful, went above and beyond to make our stay very enjoyable! I especially liked the protocols in place for Covid-19. Easy access to Covid testing in the hotel and all the cleanliness protocols prevent any Covid scares. My husband and I enjoyed our stay and plan on returning and will recommend to friends and family!! Many activities at night and during the day! Thank you to all the staff!!! :-)

ARIANNA LIZBETH MENESES CUEVAS25-08-21

10/ 10ECCELLENTE

Glorious Vacation

We stayed for 8 nights/7 days. It’s was amazing! The hotel was beautiful with lush surroundings. Everything was just a short walk away. All the restaurants were great, the buffet had so much variety and everything was delicious. The staff was so friendly and very attentive. I loved all the extra activities that were offered and nightly entertainment as well. There was a hurricane on one of the night we stayed. The staff let everyone know about it and made sure the grounds were secure. The next day everything was cleaned up so quickly, it was like it never happened. We were very impressed and extremely pleased with our entire stay. We will definitely be back. Thank you Catalonia!

RACHEL KATHERINE DICKERSON24-08-21

10/ 10ECCELLENTE

17 year anniversary!

We had a wonderful trip! The staff was so amazing! The entertainment team was great! A special shout out to Ana on the entertainment team! She was awesome and our favorite girl!!!! We were there for hurricane Grace and the staff was so amazing through it all!!! They were prepared, kept us informed, kept everyone calm and still had a great time! Thank you for your hospitality!!

Emily Wood20-08-21

8/ 10OTTIMO

A great hotel on a beautiful beach

We've been visiting this place for well over 20 years. It offers a consistent service and provides a unique opportunity to spend the on a one of the most beautiful beaches in the area. Covid created obvious challenges to all hotels but Catalonia manages those with experience and the utmost care for the guests.

Krzysztof Smolewski16-08-21

8/ 10OTTIMO

Great place to stay!

Catalonia Royal Tulum was a great place to stay! We were a group of 4 with 2 rooms. They booked us in the same building which was nice. The food options were really good, I recommend upgrading to get access to BLoved, it's worth the small upcharge. The spa was great, the pool and beach were clean and fun places to just sit and relax! The only thing I found to be slightly lacking was the daily entertainment options, it seemed like half of the activities were either changed or cancelled.

TRAVIS EDWARD COLLIVER16-08-21

10/ 10ECCELLENTE

Staff hotel review

Everyone and everything was awesome. The Rosalia dinner and show were good but the dj in between the performances did not really fit the show. The entertainment at the pool in the evening were all good

MICHAEL JASON BELTZ16-08-21

10/ 10ECCELLENTE

Our experience at the hotel

We had a great time during our stay. We were happy to be a “Privileged” guests. Liked everything about the place, beautiful beach, very nice pool area, most of the workers pleasantly friendly. Beach towels and shower towels were excellent, but mattresses, sheets and pillows could be better… Food was good, entertainment was excellent! I would definitely recommend to my friends and family. As a matter of a fact, 2 couples of our friends already booking this hotel for the end of August!

IRINA DYNER SADETSKY13-08-21

8/ 10OTTIMO

Our Favorite Relaxing Getaway!

Love this place! This was our 6th visit! Staff are very friendly and customer service focused. Most staff speak English well enough to communicate with you. The resort is small enough to be relaxing but big enough to offer several dining options. Love that it is all-inclusive, adults only (definitely a must for us!). Beach is one of the most beautiful in the area. Rooms are very nice and are attended to twice a day. Room service available 24/7. Gym equipment has been improved over last year but would like to see additional improvements and additions. Also, we did notice a few very minor items that needed some attention around the pool. The new activities staff are better and more interactive than in previous years. This is the place to come and simply relax.

ALLAN MARTIN BRETT13-08-21

10/ 10ECCELLENTE

Wife's Birthday Celebration

CRT again gets 5 stars for their people, the grounds, the food and the rooms. We always tip the employees, and that makes a difference to us and them. One small difference between this last time (August 4-11, 2021) and the prior (December 2019) was the ambient music. I notice that the average age is trending lower, and that may decide the music, but I preferred the choices in 2019 and prior.

THEODORE JOHN MECKLIN12-08-21

10/ 10ECCELLENTE

Paradise

The resort is amazing. All of the staff are so friendly & helpful. We love, love, love Dulce, Lenis, & Alejandro. They make us feel loved like family. Jackie Chaney Holmes

JACKIE CHANEY HOLMES06-08-21

10/ 10ECCELLENTE

Superior time

I escaped to your resort and had a spectacular time. the staff was great the environment was awesome everything was provided when I asked about things the staff was so friendly and professional and continued to keep me smiling and happy the whole time The food was great I will truly come back and share this time and place to all my friends and tell them they need to go and visit your resort all the time. My sister and mom saw all my pictures and what shared and we have already talked about next year. My friend who I visited with were happy during and after the trip and agreed we would return next chance we have. Thank you so so much

JEFF SCOTT30-07-21

10/ 10ECCELLENTE

Exceeding Expectations All Around!!

This was my first "All Inclusive" vacation EVER! I can certainly say that I will return to this place. The staff was well prepared at all corners of the facilities, well trained, supportive, respectful, attending to details... ALL THE TIME. The facilities were clean at all corners. The natural fauna was actually funny to watch (Coatis are hilarious!), and most importantly: THE FOOD!!! What a treat! My surprise was to see such a wonderful guests from all around the world, kind, funny, chilling, enjoying their drinks (and keeping themselves in order). I definitively recommend this place.

COLON REINALDO PICON30-07-21

10/ 10ECCELLENTE

Excellent stay

Excellent experience and lovely grounds. Some of the food was very bland- particularly at terrace- such as the flatbread appetizer and the pulpo. Everything at beloved was great.

KAITLIN THOMPSON30-07-21

8/ 10OTTIMO

Great experience.

Everyone was super friendly and helpful.

Taryn Thoreson30-07-21

10/ 10ECCELLENTE

Excelente

La amabilidad de todo el equipo, la comida, todo muy bien !!!

ADRIANA LUCIA FALLA LOZANO26-07-21

10/ 10ECCELLENTE

25th wedding anniversary

In February 2020 we stayed at the Catalonia Royal Tulum. It was our first adults only resort. We loved it. We loved everything about it. The staff, the rooms, the food. Everything! So for our 25th wedding anniversary we decided to go back. We quickly noticed that the older front desk people weren’t very friendly. Almost like I was annoying them when I came to ask questions. Good thing I don’t have to deal with them very often. Our rooms were clean but they would forget to get us pool towels and after they left a stack of bath towels on the counter instead of hanging them up we decided we were done tipping the maids. The food and restaurant staff was wonderful. Great service. The hostess Qusabella remember us! She gave us a warm and friendly hello everyday we did the Buffett. She made us feel like family. The waiter Carlos was super nice and helpful. The two running the activities were great the gal was Rosa was super nice asked us how everything was going and seemed like she really cared. What did the hotel do to help us celebrate our 25th wedding anniversary? NOTHING! they did nothing. I was so sad that even at the rausha show (that sucked) didn’t mention a word about us. I know it’s really not a big deal but I wanted my stay to feel special or just another vacation. I went to the front desk to ask why and he said it was my travel agents job to notify the hotel. And when I question her she said I told them when I was booking the trip.

ROBERT MERRILL HENNING26-07-21

8/ 10OTTIMO

Read carefully!

Privileged Romance Room. July 15 to 20. First of all, I would like to start recommended this resort. From the personalized attention, and the details of all the staff, which includes the front desk, housekeeping, waitresses and waiters. Courtesy, smiling faces, and well- mannered were always the attitude of each of them. The food was exquisite from the BLoved restaurant, (Privileged package) to the options of different restaurants such as the buffet for breakfast, the restaurant specializing in meat, and the other in pastas. The desserts in all restaurants were tasty and the attention was no less. I cannot deny that at the beginning I was somewhat predisposed because I had been reading some feedbacks concerning the tastelessness of meals, but fortunately, in our case, it was not like that. Today I can tell you that they were unique and beautiful days. Yes, it was my first trip to Mexico where I was celebrating many things with my boyfriend, (anniversary, my graduation and vacation) where if you really want to have a moment of total tranquility, with the perfect harmony and full of love, Catalonia Royal Tulum for adults only, is the ideal place.

ALBIS REGALADO MONTANE REGALADO MONTANE24-07-21

10/ 10ECCELLENTE

Great Relaxing Vacation

The resort is all around a great experience. A place to relax and enjoy the beautiful ocean. The staff is great all around. Restaurants choices are great! Resort is not for the party goers.

MARISSA JACINTO MEDELLIN22-07-21

10/ 10ECCELLENTE

Catalonia

Love it!!

ALEXANDER ISRAELI21-07-21

10/ 10ECCELLENTE

Amazing experience

The entire staff and management of the hotel was amazing.

Brandon Mederos20-07-21

10/ 10ECCELLENTE

Another great trip to Catalonia Royal Tulum

This is our 9th year visiting and I think our 12th trip to this resort. As always, what a great trip. During these COVID times - you just have to accept what comes. Even with the unexpected, still more than worth the challenges the pandemic brings for travel. The grounds are beautiful. The food, good. Great at the Grill and the Rauxa show. The staff - well - phenomenal. The beach service with Isabel, Aracelly, and Marissa —- couldn’t ask for better. Bar service - all great. Wait staff … Carlos (Bombe) at breakfast/lunch, William at the bistro, and Shaggy at The Grill - don’t lose these guys - they are great. Quetzbetal seating us at breakfast and lunch - also, don’t lose her. I highly recommend you get your reservation in for the Rauxa show, Interact with Rosa from the entertainment staff because she is the best, and enjoy the beach and pool. You can’t beat this place in terms of ocean, beach, and service when valuing your $. I can’t wait for next year and my next visit. Thank you Catalonia Tulum.

ANTHONY JOSEPH CORTES20-07-21

10/ 10ECCELLENTE
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LOCALIZZAZIONE DEL Catalonia Royal Tulum - Adults Only

Ctra. Cancún - Chetumal Km. 264.5, 77790 .

Ctra. Cancún - Chetumal Km. 264.5, 77790,
ECCELLENTE8.9/ 10
Isola Cozumel 18 km
Parco X-PLOR 21 km
Parco XEL-HA 26 km
Playa del Carmen 28 km
Tulum 42 km
Coba 87 km
Cancún 94 km
Chichen Itza 190 km

Dall’aeroporto

Aeroporto Internazionale di Cancún

85km - 80 USD / circa in taxi

INFORMAZIONI UTILI

Ora di arrivo

A partire dalle 15:00h

Ora di partenza

Fino alle 12:00h

Bambini

Questo hotel è solo per adulti.

I bambini non possono soggiornare.

Animali

Animali non ammessi

Forme di pagamento accettate

Da tenere in considerazione

Se il titolare della carta di credito fornita nel processo di prenotazione dell’Hotel Catalonia Royal Tulum non coincide con l’ospite, si prega di contattare l’hotel in anticipo. Per effettuare il check-in sono necessari un documento di identità e una carta di credito valida. L’hotel si riserva il diritto di pre-autorizzare la carta di credito prima della data di arrivo. Nel caso in cui la carta non fosse valida ci metteremo in contatto per richiedere una carta valida. Se sono trascorse più di 24 ore è possibile che si proceda alla cancellazione della prenotazione.

La prenotazione di più di 4 camere o più di 8 notti in questa struttura richiede il pagamento anticipato.  Una volta effettuata la prenotazione, la struttura si metterà in contatto con i clienti per organizzare il pagamento in anticipo e non sarà cancellabile.

Pagamento: è accettato in Peso Messicano, Euro, Dollaro Canadese, Lira Sterlina e carte di credito Visa, Amex e MasterCard. Nel rispetto delle leggi del Governo messicano, non si accettano pagamenti in contanti in dollari americani.

Tasa de Saneamiento Ambiental no incluida: 27 MXN ($1.35 USD) per camera e per notte in hotel.

Questo hotel dispone di parcheggio proprio gratuito. Non è necessario prenotare.

I nostri ospiti Privileged beneficiano delle prerogative del servizio Tutto Incluso, oltre che dei vantaggi esclusivi descritti nel Pack Tutto Incluso Privileged: Distinzione privilegiata, sconto del 10% in massaggi o trattamenti nella nostra spa Alegria (prenotazione obbligatoria), accesso gratuito alle aree umide Spa in base alla disponibilità, ristorante privilegiato BLED (colazione, pranzo e cena alla carta) in spiaggia - all'aperto), Bar in spiaggia davanti alla spiaggia, area Privilegiata esclusiva in spiaggia con servizio snack e bevande, sconto del 10% su tutti i servizi extra, check-in anticipato e check-out tardivo (15:00) soggetti a disponibilità.

Il cliente Privileged della camera Privileged Romance et Privileged Romance Deluxe con soggiorno a partire da 4 notti, oltre ai vantaggi Privileged, dispone dei seguenti servizi: Amenità di benvenuto di frutta, bottiglia di spumante e cioccolata (specificare l'orario di arrivo al momento della prenotazione), cena privata per due (una per soggiorno, la posizione può cambiare), massaggio per coppia - 30 minuti, decorazione speciale della camera.

Le richieste relative al tipo di letto sono soggette a disponibilità.

Adattatori: 110 Volt Presa anglosassone (è necessario portare il proprio adattatore).

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