Amazing. Beach. Great service

Our stay at Catalonia during Covid was fantastic. Resort was at very low capacity so almost had the place to ourselves. Beach was fantastic and very relaxing. Almost always had it to ourselves. Food was great and service was great as well. Staff kept it very clean and followed Covid precautions to a T. Night show was a little less desirous. For a family resort it was frustrating to have girls dancing with their bottoms hanging out and not necessary.

Clint Baker02-09-20

An unforgettable experience

7 days of pure pleasure for me and my daughter. Comfortable accommodation, cleanliness and security evident in all hotel facilities. Congratulations and thanks to the fantastic Team for the loving and attentive way we were treated.

ALIPIO GUEDES FILHo24-08-20

Great time!

This place was so relaxing. Spa was awesome

Markisha Jochem24-08-20

Excellent experience

Clean and beautiful. Staff were top notch!

Scott Nelson22-08-20

Another great week at Catalonia

My family and I visited Catalonia last year and opted to repeat the experience this year. The outstanding resort staff rewarded us for this decision each day we were there. Catalonia Playa Maroma is a photogenic and well-run resort with excellent staff and several high quality restaurants. As they were operating below 30% capacity during our stay (as per local law), the buffet was closed and only two restaurants per evening were open. The quality of neither the food nor the service suffered as a result. Appropriate health precautions were rigorously observed by all staff. Catalonia is a very relaxing time for us and we look forward to returning in 2021.

KEVIN CLARKE17-08-20

Another Amazing Vacation

This is our second time at Catalonia Playa Moroma and it won't be the last. We enjoyed our stay from the moment we arrived. We stayed 7 days and each day we were treated with such exceptional customer service, every single person went out of their way to make us feel welcome and safe. The clean and safe measures were followed meticulously and made us feel very comfortable. We loved that many of the staff members called us by name and knew our drink/food preferences before we even sat down. Our room was beautiful and our housekeeper kept it in perfect order for us every day! There are not enough words to describe how wonderful you all made our vacation, can't wait to see you all again!

ALISON MIMS17-08-20

Absolutely amazing

This resort is absolutely beautiful. They are number one on keeping it clean and safe for everyone. The staff is super friendly and helpful. The food is phenomenal. We will definitely be back.

CAROLYN MAYS15-08-20

Excellent service

Although we were disappointed in some ways (some amenities not available and the beach and water being infested with seaweed), we understand that is just part of the current situation and/or things that were out of the resort's control. Otherwise, our stay was very enjoyable and the staff went out of their way to serve us. The hospitality and attention to detail by the staff really made us feel pampered and taken care of. Thank you.

John Mannion27-07-20

Ready to go again!

We had such a great time during our stay. The staff is awesome and so very friendly. We also thought the food was delicious. We knew there were a lot of things that would be different since they were taking precautions for Covid. As a nurse, I was VERY impressed at everything they were doing for this. My only complaint would be that there needs to be some type of schedule each day so we would have been able to know what was or was not going to be open. For example, we got there Saturday and the food trucks and crepe place were all open both days. We had planned to eat tacos for lunch Monday and it never opened. If you would give some type of schedule for each day people would be able to know their options ahead of time. Just like the coffee place being closed the entire time. We were hoping it would have been open some. One other complaint was that we called the front desk 2 times asking for someone to send extra pillows and blankets and nobody ever brought them. Luckily the next day my husband was able to ask the housekeeper and she left some. We definitely want to come again and hope to get the full experience.

Tonya Neely26-07-20

Best experience of our life

My Name is Nicholas Longley I stayed at your Hotel Catalonia Playa Maroma in Mexico July 7th to 14th 2020. First, let me start by saying I have traveled to over 32 countries in the world and this by far was the greatest experience of mine and my wife's life. Our treatment was nothing short of amazing. when I arrived due to the COVID 19 there were a few issues that I was not happy about but Ms. Tattiana and her assistant were extremely helpful and went out of there way to assist me with my issues they even upgraded my room for the last 3 night to the best room in the hotel as it was my honeymoon I was super grateful. the animation team was extremely friendly and fun to be around I would like to give a special nomination to Lizbeth Patricio who made our stay such a delight this young lady's smile and energy made my whole trip she is a credit to the hotel Catalonia company. I will be recommending your company and hotels to all of my business and social media following as you have truly made my well-needed vacation the best I can honestly remember. Once again many thanks to you and your employees I hope you can find the time to pass my commendations to your senior management and the named employees at Hotel Catalonia Maroma MX

Nicholas Longley21-07-20

much needed getaway

We would like to thank all the staff for a wonderful stay. From the moment we arrived we felt very special. We were given an upgrade and received a nice gift in our room for our anniversary and my birthday. All of the staff were great and the food was excellent. The only issue we had was the bed made a lot of noise, but we did not complain because they had been so accommodating. We will definitely go back again.

Robb Brazzel20-07-20

First timers but we will be back

We were first timers at your resort. However, this will not be our last. Our family of 4 had a wonderful time. The staff was very friendly and took amazing care of us. My children ages 18 and 16 loved the animation team and interacting with them. They are all amazing! Enrique the pool waiter took amazing care of us too. House keeping was top notch! You guys are all amazing! Thank you, thank you, thank you for making my daughter graduation trip and our vacation special and memorable!

SHONNA R VOIGHT20-07-20

Amazing trip

Wow this resort was amazing. The food was so good and they are doing all they can with the pandemic including eliminating buffets. While all of the restaurants weren't open, they made sure there were different options every night and we had no problems making our reservations. Everything was perfect and the entertainment team did a great job keeping everyone entertained.There was always someone going around the pool making sure I had a drink if I needed one. What an incredible job!

Katherine Durkin14-07-20

Weekend getaway.

We had an excellent time at Catalonia playa Maroma. We were one of the first visitors since they reopened. We had a beautiful suit with a private pool. The water was very warm. There were very few people there. It was great. The resort had many procedures in place to social distance to ensure safety. All staff wore face coverings and shields. Visitor masks are encouraged especially in waiting areas or gathering areas but not required at the pool or beach.

Larry Grenet13-07-20

Excellent place to relax!

We truly enjoyed our stay. Many amenities were closed during our stay due to the current crazy. However, given the restrictions, Catalonia did a great job in accommodating the guests. Restaurants were rotated to get the experience of each, even if it were in a different location. We look forward to visiting again when the property is fully open. Thank you for the hospitality.

DAVID STUTES11-07-20

Wonderful!!

Resort is beautiful. Staff is very friendly and always willing to help. I felt very safe. Every precaution for safety was taken by this resort - from all employees wearing face shields and masks, to temperature checks before entering restaurants, and hand sanitizer being readily available. This is a beautiful place to enjoy a vacation. Good was very delicious and beach was breathtaking! I can hardly wait to go back again

MICHELLE RANDALL08-07-20

Weekend getaway

My husband & I were pleased to get away after being Quarantined. We were quite pleased with our stay at Catalonia Marmola, the rooms were large & clean. The pool was nice and deep, and lively with the pool bar& music. Al a Carte restaurant Belove was one of our favorites, the presentation was excellent, and food was very tasty. Additionaly we enjoyed seeing all the wildlife, baby Coatis, butterflies..

MONIQUE MATODOBRA01-07-20

Catalonia - During Covid

Had a great time staying at Catalonia Playa Maroma this past week. Because of the craziness going on in the world, the hotel only was about 15% full of guests. Some things like the traditional buffet and evening entertainment were closed which was a bummer. One other negative was the massive amount of seaweed on the beach, which they were slowly removing. Just about 1/2 mile down the beach there was no seaweed. Overall, however, things went well. Check in and out was a breeze since very few guests were there. The resort was very clean and they took extra steps to ensure cleanliness, including mandatory hand sanitizing when entering restaurants, guests couldn't serve themselves, regular temperature checks, etc. Food was awesome in the various restaurants. Most all of the staff was very accommodating and friendly. Great trip!

JAMES WILLIAMS30-06-20

Janet & Linda's Adventures

Catalonia Playa Maroma was great. We had fun playing pool volley ball and bingo. The staff was wonderful, and the food was very good and so where the drinks. We would definitely stay at Catalonia Playa Maroma again.

JANET VAN SKIVER23-06-20

schöne Reise

Leider gab es keine Möglichkeit, während einer Rundreise einen nicht benötigten Koffer zu parken.

Monika Mayr25-03-20

Unknown

Good

PIERRE LAGASSE24-03-20

Good

Great experience

PETER THIESSEN23-03-20

17 Tage genossen

Alles prima

JOERG SPRINGER21-03-20

The best 5 stars ⭐️

First time in Mexico, when our travel agent was looking for us and she sent us this resort we absolutely love it. The colours, the greenery it was absolutely beautiful. We enjoyed everyone at this resort. So many kindness all the time! Everything was fresh, and quickly. I love how they had the hot tub (not really hot) our kids were always there playing with other kids. Love the fact that the pool was a 2 second walk to the beach so we can enjoy both of them. Highly recommend this place. Thank you again!

MICHAEL PEREIRA19-03-20

Great Resort!

This resort is absolutely beautiful! Very friendly and helpful staff everywhere! The beach was gorgeous! Restaurants were delicious! Highly recommend!

SUSAN GRAY19-03-20