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COOKIES POLICY
1. Identity of the publisher of the website
Identity: Promotora Kasde S.A. (hereinafter, “Catalonia”)
NIF: A08405490
Address: Calle Castellnou 61, 08017 Barcelona
Email: lopd@cataloniahotels.com
2. What are cookies?
Cookies are text small text files that store and retrieve information about a user’s browsing habits. By way of example, the information obtained is related to the web pages that are visited, the language used, the location from which they are accessed, the number of new users, the frequency and recurrence of visits, the time that they last, the browser or device from which the website is accessed or the app executed. Cookies are not viruses. They use a plain text format, so they cannot be executed or affect the operation of a device.
The cookies that are installed on this website may either be session or persistent cookies, as well as first-party or third-party ones. Session cookies are automatically removed at the end of a browsing session, whilst persistent cookies may remain installed for a certain period of time, as shown in the tables below. In turn, cookies may be created and installed by Catalonia (called "first-party cookies") and others will be installed on Catalonia's website by third parties from their domains (called "third party cookies").
Bear in mind that if you have accepted third-party cookies, you may need to delete them from your browser settings or from the system provided by these third parties.
Under no circumstances will it be mandatory to accept cookies subject to consent on this website.
You can find further information about cookies at www.allaboutcookies.org/es.
3. What cookies do we use on this website?
The type of cookies that are used by browsing this website are as follows:
A. Technical or necessary cookies
These are cookies that allow users to browse a website or application, and to use the different options and services on it. For example, tracking data traffic and disclosure, identifying a session, accessing restricted areas of the website, remembering the items that make up an order, submitting a request to sign up to or take part in an event, using security features during a browsing session and storing content for video or sound broadcasting.
These types of cookies are considered necessary for the website and its services to work properly and, therefore, do not require consent for their installation and will be installed by default. Disabling these cookies using browser settings or third-party solutions could prevent some of the website’s features from working properly.
(i) First-party cookies:
| Name | Description | Storage period |
|---|---|---|
| prmtnl_code | After entering a discount code in the search engine and clicking on the accept button, a call is made via AJAX, which will generate the cookie to subsequently use it in the search if the discount code is correct. | 2 months |
| first_time_login | Cookie that is enabled at the time of login to allow the private menu to be displayed on the first page entered. | 1 hour |
| destination_fb | Cookie that stores the landing page for logging in to Facebook. | 2 months |
| errorWeb | It stores an error that may have occurred on a website to display it as JavaScript. | 2 months |
| modalShow | This is used to ascertain whether a confirmation or error window should be displayed on MICE forms. | 2 months |
| dataLayerMice | It stores the event text that is sent to Google once a MICE form has been submitted. | 2 months |
| supportWebp | Cookie that stores a flag that shows whether your browser supports WebP image format. | 2 months |
| cookie-consentimiento | This enables the groups of cookies a user has accepted to be identified. | 1 year & 1 month |
| noAbandonedCartModal | This is stored when the abandoned cart modal window should not appear. | 2 months |
| cookie-consentimiento-categories | This enables the groups of cookies a user has accepted to be identified. | 1 year & 1 month |
| usar_tcash | This cookie is responsible for detecting whether this option has been selected on the checkout page when a user has travel cash. | 1 day |
| count_refresh_ | This ensures that the same parameter is not sent to Google Analytics several times. | 1 day |
| Drupal_visitor_hoteles_favoritos | This stores the hotel preferences of users logged in. | 1 month |
| Drupal_visitor_hoteles_favoritos_anonimo | This stores the hotel preferences of users not logged in | 1 month |
| login | This is enabled when a user logs in. Depending on its value, its purpose is to send the error or successful login datalayer. | 1 hour |
| login_error | This is enabled when a user logs in. If a user tries to log in and is returned an error message on repeated occasions the website does not allow this user to try to do so again. | 1 hour |
| login_id | This is enabled when a user logs in. It ensures that a user’s ID is sent on to the datalayer. | 2 months |
| login_membresia | This is enabled when a user logs in. It ensures that a user’s ID is sent on to the datalayer. | 2 months |
| origen_login | This is enabled when a user logs in. It differentiates between whether an error occurred in a purchase process or when a user is browsing the website. | 2 months |
| chr_rol | This stores a logged in user's role. | 2 months |
| roomsGmail | The stores the selection of rooms made by a customer when he/she logs in to Gmail from the checkout page. | 1 hour |
| hashCheckoutGmail | This stores the hash value on the URL of the checkout page for users who log in to Gmail from this page. | 1 hour |
| gmail_redirect | This stores the URL of the landing page for users logged in to Gmail. | 1 hour |
| registro | This is enabled when a user registers and confirms that the registration was successful. | 1 hour |
| error_registro | This is enabled when a user registers. It tracks errors and if there are many errors it blocks the user’s registration. | 1 hour |
| origen_registro | This is enabled when a user registers. Its value is the place where a user who is registering is located. | 1 hour |
| shopping_cart | This is created when a user who is not logged in at the checkout and chooses to log in using Facebook so that the user is properly redirected to the checkout page. | When the browser is closed |
| notificaciones | This is enabled when a user registers and records whether that user has accepted to receive notifications so that his information is included in the datalayer. | 1 hour |
| hash | This is enabled on the confirmation page in order not to send the page’s datalayer in duplicate. | 1 days |
| webform | This is used to prevent a user from submitting the same form several times. | 1 days |
| Drupalmodulefilter | This is used to store the above search criteria on the module list page. | 7 days |
| has_js | This is stored in any type of connection and expires at the end of a session. This cookie is used for the Drupal Batch API module. If this cookie has not been enabled or if JavaScript has been disabled on a customer’s browser, the batch API module will display the website as a WSoD. | When the browser is closed |
| SSESS | This saves a user's unique session identifier. | 2 months |
| CHWNODEID | The load balancer creates this cookie and its value shows the node currently being examined and nodes that will be browsed on subsequent pages. | When the browser is closed |
| last_searches | This stores anonymous user searches. | 1 month |
| otp_request | This cookie is used to ascertain whether or not the link request button for login is to be displayed. | 1 minute |
| utm_params | Saves the UTM parameter information present in the url. | 30 minutes |
| utm_source | Saves the UTM source information present in the url. | 30 minutes |
| utm_medium | Saves the UTM media information present in the url. | 30 minutes |
(ii) Third party cookies:
| Name of the third party | Name | Description | Storage period |
|---|---|---|---|
| CONSENT | This monitors the acceptance of cookies. | Permanent | |
| VIMEO | vuid |
These cookies are used by the Vimeo video player on websites. The main purpose of this cookie is to deliver functionality. |
1 year & 1 month |
| VIMEO | __cf_bm |
These cookies are used by the Vimeo video player on websites. The main purpose of this cookie is to deliver functionality |
A few seconds |
| The Hotel Network | thn_id | This cookie is created to identify users with a unique ID made up of a hexadecimal carriage of characters. This cookie is used to identify the user on his next visit to the hotel's website or to other hotels in the network. This cookie allows us to analyze the user experience. | 365 days |
B. Statistics cookies
They enable the behaviour of users on websites to be monitored and analysed. The information collected from this type of cookie is used to measure the traffic on a website, app or platform in order to establish the browsing profiles of the users of these websites in order to make improvements to a service based on the data used by users. Users may at any time exclude their activity by accessing the cookie settings that are accessible at all times from this cookie policy.
Furthermore, these cookies feed a user’s profile from our CRM, as described in the section “Profiling” below and the corresponding section in our privacy policy.
(i) First-party cookies:
| Name | Description | Storage period |
| email_user | This cookie stores the email of any anonymous users who have signed up for the newsletter or an abandoned cart to identify these user events through an encrypted code on our CRM system. It is also used for the same purpose for users who are logged in. | 2 months |
(ii) Third-party cookies:
| Name of the third party | Name | Description | Storage period |
|---|---|---|---|
| Google analytics | _ga | It is used to distinguish users. | 2 years |
| Google analytics | _gid | It is used to distinguish users. | 24 hours |
| Google analytics | collect |
It is used to send data to Google Analytics about a visitor’s device and behaviour. It tracks a visitor across devices and marketing channels. |
200 days |
| Hotjar | _hjSessionUser{site_id} | This helps to monitor traffic and website analytics, perform tests and optimise the user experience on our website | 0 days |
| Hotjar | _hjSession{site_id} | This helps to monitor traffic and website analytics, perform tests and optimise the user experience on our website. | 0 days |
| Hotjar | _hjFirstSeen | This helps to monitor traffic and site analytics, perform tests and optimise the user experience on our website. | 364 days |
| Hotjar | _hjIncludedInSessionSample | This helps to monitor traffic and website analytics, perform tests and optimise the user experience on our website. | 0 days |
| Emarsys | Scarab.visitor | This cookie stores a visitor's identifier that will identify him/her through her/his sessions. | 365 days |
| Emarsys | scarab.profile | This cookie stores information about a user's profile, products that the user browsed, etc. It also stores performance metrics about our scripts, load times, execution times, etc. after being generated by the first event (go command). The information stored in this cookie is encrypted. This cookie is only enabled if the xp cookie is blocked. | 1 year |
| Clarity | _clck | This cookie stores information about a user's profile, products that the user browsed, etc. It also stores performance metrics about our scripts, load times, execution times, etc. after being generated by the first event (go command). The information stored in this cookie is encrypted. This cookie is only enabled if the xp cookie is blocked. | 365 days |
| Clarity | _clsk | This connects multiple page views by a user into a single Clarity session recording. | 365 days |
| Clarity | CLID | This identifies the first-time Clarity saw this user on any site using Clarity. | 365 days |
| Clarity | ANONCHK | This indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity does not use ANID and, therefore, this is always set to 0. | 365 days |
| Clarity | MR | This cookie indicates whether to refresh MUID. | 365 days |
| Clarity | MUID | This identifies unique web browsers that visit Microsoft sites. These cookies are used for advertising, site analysis and other operational purposes. | 365 days |
| Clarity | SM | This is used in synchronising MUID across Microsoft domains. | 365 days |
| The Hotel Network | bqm | This cookie is used to identify the type of the first search that the user makes on the web, to understand what type of search is made in the calendar. | Session |
C. Advertising Cookies
These are cookies that enable advertising spaces to be efficiently managed that have been included on the website or application from which the service is provided. They allow the content of advertising to be adapted so that it is relevant to a user and to avoid showing advertisements that the user has already seen, without necessarily depending on the behaviour or profile of the user.
(i) Third-party cookies:
| Name of the third party | Name | Description | Storage period |
|---|---|---|---|
| fr | Used by Facebook to provide a number of advertising products such as real-time bids from third-party advertisers. | 1 month | |
| Doubleclick | IDE |
Used by Google DoubleClick to record and report on user actions on the website after viewing or clicking on an advertiser's advertisements for the purpose of measuring the effectiveness of an advertisement and showing targeted advertisements to a user. |
19 months |
| Bing | MUID |
This is used by Microsoft as a unique user ID. It enables a user to be tracked by synchronising identification across many Microsoft domains. |
200 days |
| tr |
This is used by Facebook to provide a number of advertising products such as real-time bids from third parties. |
Session | |
| DV |
This used by Google to provide services and extract anonymous information about browsing. |
24 hours | |
| _fbp | This used by Google to provide services and extract anonymous information about browsing. | 3 months | |
| Bing | _uetsid | Universal event tracking (UET) is a mechanism for advertisers to report user activity on their websites to Microsoft Advertising by installing a site-wide tag. | 1 day |
| Bing | _uetvid | Used to track visitors across multiple websites to display relevant advertising based on visitor preferences. | 13 months |
| Google Ads | SSID | It measures the performance of advertisements and provides recommendations. | 13 months |
| Google Ads | HSID | Provides fraud prevention. | 13 months |
D. Behavioral Advertising Cookies
These are cookies that allow the most efficient management possible of the advertising spaces on our website. These cookies store information about the behaviour of users obtained from the ongoing observation of their browsing habits, which makes it possible to build a specific profile to display advertisements based on these habits. Furthermore, these cookies feed a user’s profile from our CRM, as described in the section “Profiling” below and the corresponding section in our privacy policy.
(i) Third-party cookies:
4. Drawing up of profiles
If you have accepted the analytical or advertising cookies (including behavioural advertising cookies) listed above, we may use the information collected by these cookies to feed your user profile in our user management system, in those cases in which you have provided us with personal data, such as when you subscribe to our marketing messages and newsletters, when you make a purchase or booking on our website, or when you register for our loyalty Rewards programme.
This means that the information will be loaded directly into our systems, so if you reject the cookies in the future, we will stop gathering new information. However, we may continue to customise the content of our website or our messages based on the browsing information we had collected until the time you rejected and/or deleted the cookies.
If you are also a registered user in our Rewards programme, the browsing information collected by cookies and added to our CRM will also be processed by the company Duques de Bergara, S.A. as a joint data controller.
For further information on how we manage the profiles of our users, you can consult the way they are processed in the “Profiling” section in our privacy policy.
In any event, we guarantee that the profiles we draw up do not involve automated decisions that are legally binding or that may affect you in a similar way.
5. Where do we process your information?
By using third-party cookies, your data may be transferred outside the European Economic Area or to countries with suitable level of protection pursuant to the regulations in force.
Depending on the country of destination, such transfers may involve international transfers of data to countries that do not provide sufficient safeguards. In any event, we will endeavour to take all the measures required to ensure that such international transfers of data comply with the appropriate legal requirements, such as the signing of the standard contractual clauses passed by the European Union.
6. How do I to manage cookies?
You can manage your cookie settings from our cookie settings. Furthermore, you can allow, block or delete cookies installed on your device by changing the settings available on the browser that you use whenever you wish. This will enable you to reject the use of cookies by selecting the settings that you consider most appropriate on your browser, if it provides this option. For further details, see the relevant instructions for the following browsers:
- Internet Explorer. https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
- Google Chrome:
- https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Opera: https://www.opera.com/es/use-cases/clean-browser-and-remove-trackers
However, disabling certain cookies, such as technical cookies, could change the way the website works, which may mean that some services or functionalities on it will not be available. Please review your device's instructions and manuals for further information.
The above links may be updated and/or modified by the developers of the browsers in question. We will make every reasonable endeavour to keep the above list duly updated. However, if a link does not work or is not up to date, go to the "Settings" menu on your browser, see its help menu, or perform a search on the Internet using the search query “cookie settings”.
Bear in mind that if you delete cookies from your browser at any time, the opt-out preferences that you have selected may be deleted, so you will have to block their installation once again.
In addition, we hereby inform you that If you wish to have greater control over the installation of cookies, you can install programs or add-ons known as Do Not Track (DNT) tools, which will enable you to choose the cookies you allow.
7. Updates of the cookies policy
This Cookies Policy may be modified or updated at any time. Therefore, we recommend that you review it every time you access this website.
Date of the last modification of the Cookies Policy: 25th May 2023