Cookie policy

Identity: HOTELES CATALONIA, S.A.U. (hereinafter, “Catalonia”)
NIF: A08405490
Address: Calle Castellnou 61, 08017 Barcelona
Email: dpo.cataloniahotels@lener.es

Cookies are text small text files that store and retrieve information about a user’s browsing habits. By way of example, the information obtained is related to the web pages that are visited, the language used, the location from which they are accessed, the number of new users, the frequency and recurrence of visits, the time that they last, the browser or device from which the website is accessed or the app executed. Cookies are not viruses. They use a plain text format, so they cannot be executed or affect the operation of a device.

The cookies that are installed on this website may either be session or persistent cookies, as well as first-party or third-party ones. Session cookies are automatically removed at the end of a browsing session, whilst persistent cookies may remain installed for a certain period of time, as shown in the tables below. In turn, cookies may be created and installed by Catalonia (called "first-party cookies") and others will be installed on Catalonia's website by third parties from their domains (called "third party cookies").

Bear in mind that if you have accepted third-party cookies, you may need to delete them from your browser settings or from the system provided by these third parties.

Under no circumstances will it be mandatory to accept cookies subject to consent on this website.

You can find further information about cookies at www.allaboutcookies.org/es.

This is the definition of the cookies we use on our website.

From here we can explain what we consider about it.

If you have accepted the analytical or advertising cookies (including behavioural advertising cookies) listed above, we may use the information collected by these cookies to feed your user profile in our user management system, in those cases in which you have provided us with personal data, such as when you subscribe to our marketing messages and newsletters, when you make a purchase or booking on our website, or when you register for our loyalty Rewards programme.

This means that the information will be loaded directly into our systems, so if you reject the cookies in the future, we will stop gathering new information. However, we may continue to customise the content of our website or our messages based on the browsing information we had collected until the time you rejected and/or deleted the cookies.

If you are also a registered user in our Rewards programme, the browsing information collected by cookies and added to our CRM will also be processed by the company Duques de Bergara, S.A. as a joint data controller.

For further information on how we manage the profiles of our users, you can consult the way they are processed in the “Profiling” section in our privacy policy.

In any event, we guarantee that the profiles we draw up do not involve automated decisions that are legally binding or that may affect you in a similar way.

By using third-party cookies, your data may be transferred outside the European Economic Area or to countries with suitable level of protection pursuant to the regulations in force.

Depending on the country of destination, such transfers may involve international transfers of data to countries that do not provide sufficient safeguards. In any event, we will endeavour to take all the measures required to ensure that such international transfers of data comply with the appropriate legal requirements, such as the signing of the standard contractual clauses passed by the European Union.

You can manage your cookie settings from our cookie settings. Furthermore, you can allow, block or delete cookies installed on your device by changing the settings available on the browser that you use whenever you wish. This will enable you to reject the use of cookies by selecting the settings that you consider most appropriate on your browser, if it provides this option. For further details, see the relevant instructions for the following browsers:

• Internet Explorer.https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
• Microsoft Edge:https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
• Google Chrome:
• https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
• Firefox:https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Safari:https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
• Opera:https://www.opera.com/es/use-cases/clean-browser-and-remove-trackers

However, disabling certain cookies, such as technical cookies, could change the way the website works, which may mean that some services or functionalities on it will not be available. Please review your device's instructions and manuals for further information.

The above links may be updated and/or modified by the developers of the browsers in question. We will make every reasonable endeavour to keep the above list duly updated. However, if a link does not work or is not up to date, go to the "Settings" menu on your browser, see its help menu, or perform a search on the Internet using the search query “cookie settings”.

Bear in mind that if you delete cookies from your browser at any time, the opt-out preferences that you have selected may be deleted, so you will have to block their installation once again.

In addition, we hereby inform you that If you wish to have greater control over the installation of cookies, you can install programs or add-ons known as Do Not Track (DNT) tools, which will enable you to choose the cookies you allow.

This Cookies Policy may be modified or updated at any time. Therefore, we recommend that you review it every time you access this website.

Date of the last modification of the Cookies Policy: 25th May 2023