Excelente

Muy buen servicio

IWIINJB CRUZ26-11-22

Truely beautiful

I loved this resort. It was my first time to PuntaCana and Im so glad I chose this place because I will definetly return. The resort was so clean and the staff were so thoughtull. I spent an amazing 14 days there.

MARY BROGAN25-11-22

The pool and the ocean

Six months earlier I was looking all the video on YouTube for your hotel in Punta Cana and I took noticed of the beauty of the pool so I decide to verify the price at my local trip agency (alert price by internet With my email) and also on November 2 that I’ll be 50 th year together with my wife ,so I reserved 3 week starting November 1st so the timing was perfect but only after I pay the trip to my agency for your hotel they noticed me that 2/3 of the pool was closed for problem that I don’t know an was to late to cancel and pay later for January or February, I email you and the told me the same ,that the pool be reopened around November 20 by the email that il received from you ,I planning to return to Catalonia hotel next February 2023 Bayahibe or Punta Cana so we’ll see what for my next trip for the ocean not clean at all.the employees that clean the seaweeds with the big tractor disturb the people with kids to dangerous. Thruly Mario Bianco.

MONIQUE TROTTIER23-11-22

Set your own pace.

The hotel is suited and caters to various tastes and speeds. You can be full on with the entertainment staff or hideaway on the beach.

JULIE ANTHONY22-11-22

returning guest ( 3rd times the charm

We have stayed previously 2011, 2014, and now 2022 - lots of changes, but some things remained the same! Stayed JR suite - oddly enough pretty sure it was same room as 2014 (hence the same) very dated but for a week didn't bother us. Now for the changes - the Royal wasn't open when we last stayed and that side is impressive as is the Gold Family Suite we toured on the other side - also new is the Pearl Beach Club. So this time we got the Exclusive Travel Club presentation (got to say very slick room) and we bought - however we felt we should have been upgraded straight away to those rooms, as some where available - however we did get access to everything else but the room. Staff is friendly and by the end of the week knew us by site and looked after us accordingly. Super sad to leave but looking forward to many more trips with the Exclusive Travel Club!

SEAN MCKEAG21-11-22

Vacaciones

Me gusto

ALBERT CARTAGENA21-11-22

5 Night Stay (Catalonia Bavaro Beach, Golf, Casino)

Beautiful property! Very clean and well taken care of. Staff are friendly and hard workers. 4 main restaurants are delicious, everyday buffets have a wide selection and cook food in front of you (food selection varies by day). Overall, we loved our stay only complaint is having to leave!

IVBBNAR BERTOLDO21-11-22

AMAZING

Food delicious, four good restaurants Room zen chic, modern, spacious and clean Staff very nice Lots of services Beautiful place for family reunion, couples

MARIE RIOUX18-11-22

Excellent Experience

The team was so nice and helpful. Bartenders was top notch and extremely helpful, friend and knowledgeable. Thank you Bartenders Aureliana, Franguell and Luis for making my experience out of this world. Love the whole Catalonia Family and will be back.

GVCDNJFT JONES16-11-22

2nd family vacation

It was our 2nd family vacation at this resort and we loved it. Just the bad part of this stay was that they were working on one side of the swimming pool side area, but they told us it's for better new look side of half the pool is going to be new.

RITESH PATEL14-11-22

2nd family vacation

It was our 2nd family vacation at this resort and we loved it. Just the bad part of this stay was that they were working on one side of the swimming pool side area, but they told us it's for better new look side of half the pool is going to be new.

RITESH PATEL14-11-22

2022 Halloween extravaganza!!!!

This was our 28th visit to the Catalonia Bavaro. We love the place. We make sure we visit every year for Halloween. We always bring costumes and have a great time. A couple of concerns which we had with this trip are as follows: In past years, the effort put out for decorating the resort for Halloween was excellent, this year it was poor, the internet on the beach was almost none existent. It was the worst we have had in a number of years. Hopefully, this will change by our next trip. We are planning to return for Easter 2023. Another concern which we had was the position of the smoking area in the main outside front bar area. There is only a very limited amount of space for the smoking area of an entire resort. Typically there is only four tables which sometimes are taken up by non smokers. It would be very nice if the smoking area could be larger. The music speakers for the nightly entertainment are also very close and very loud. You have elderly smokers visiting the resort who cannot sit that close to such loud music and enjoy the entertainment for the evening. Perhaps the smoking area could be expanded further back to increase the area, increase the number of tables as well as proximity to the loud speakers. Another concern was the variety of food options at the beach buffet. It just seemed like everyday at lunch it was dried out pork chops or fish. I did also want to add that the addition of the netting around all of the food buffets is excellent. It did a great job at keeping the birds out of the area. The bird waste on the furniture was extremely reduced. Well done!!!

ANDREW DUDKA14-11-22

Moins bien que les dernières fois...

C'était la 3e fois pour moi et la 15e pour mes parents a votre hôtel. Nous avons été déçus par quelques points. Tout d'abord, le club Lookéa qui répète les mêmes activités tous les jours au lieu de varier comme avant. Il y a une moins grande variété de choix dans les restaurants à la carte. Malgré le fait d'avoir demandé il y a plusieurs mois d'être placé du côté piscine/jardin au 1er ou 2e étage, nous étions de l'autre côté au 3e.

JULIE MAILLOUX,10-11-22

Great resort, service in the middle

I had a great stay at Catalonia Punta Cana, the amenities, food, service in general was really good. The only thing I have to say is I felt descriminated more than one time by the bartenders. I’m Salvadorian and my partner is Guatemalan we both speak english and spanish however to make it easy for the employees we spoke to them in spanish. That wasn’t a good idea because we saw the way they served to people speaking other languages and to us they treated poorly as soon as they saw us or heard us talk spanish. Mainly at the swim up bar, the bartenders there gave me a very poor service as if I was there for free or asking them drinks for free. I didn’t like that at all. Other than that the resort is beautiful but employees specially bartenders need to treat everyone with respect because if we’re there it means we paid money.

ALEXANDRA ORTIZ09-11-22

First stay ever

Our overall stay was good but would have wished the beach was nicer. Too many vendors on the resort grounds we felt as we were always followed or pressured into coming over to their table, that part we really disliked.

ANNICK GOGUEN08-11-22

mixed feelings.

Love the infrastructure, rooms were great. There's quite a few upkeep issues: water leaks, ceilings sometimes leak. The mini fridge in the room never worked, although it was stocked. Restaurants were nice, food was sub par, attention was hit or miss, borderline unacceptable at times.

LUIS UGUETO02-11-22

Grisel

Customer service was excellent

GRISEL LIND02-11-22

Catalonia Punta Cana Vacation

Overall my husband and I were impressed and happy with our stay. The beach is very beautiful and clean. We like the resort, it is a big property with many coconut trees and with the touch of the old and new-beautiful layout. We upgraded to a romance package and we felt that the quality of the service improves and we had a better room which is much nicer and cleaner. Customer service in the lobby could be more organize,welcoming, courteous and genuinely helpful. They are probably feeling overwhelmed at times. We remember that mostly everyone are friendly, fun and always readily available to help. I am confident to recommend and refer this place to all our friends and we with the kids will definitely come back again. We miss you Catalonia....already.

DOROTHY CONDONAR29-10-22

October 2022

Always love coming back year after year, we were told after so many visits we would get up graded, and always we have always ask and ask after a long wait and then they do but usually have move the next day. I'm coming back in January with my husband and daughter and friend and I hope the up grade would go smoother. There is so many remarkable employees at the resort. Everyone remembers us from the year before its great to employees that are there year after year. Golf courses needed to be maitanced better, usually in very good shape.

LAYNE KIERSKI26-10-22

Nice resort

Very pretty resort. The grounds are stunning and beautifully maintained. The Prestige room was good. No issues. Housekeeping was wonderful. Half the pool was closed for renovations but, until the weekend, this was not an issue. On the weekend the resort was overrun with partiers and the pool was rowdy and not at all appealing. The beach was lovely. There was some sea grass but the resort is doing everything it can to keep up with clearing it. If you swim out past the barrier, you are in amazing shallow ‘pools’. Spectacular. The entertainment was good. The Animation staff is one of the best I have seen. They work so hard! The food was okay. It was well prepared, but the buffet was the same every day. Most resorts have specials each night with varying food, this one did not. Room service food was really bad. It should not be offered if can’t be done better. Restaurant service was inconsistent. Mornings were not great - each morning staff was standing around talking, not service coffee or water. This was true at either the Beach or Main buffet. Bar service was alway good. Staff was always friendly. Two days (Monday and Friday) local ‘vendors’ were on the resort selling stuff. They were very, very aggressive. On Monday they were blocking the main path to the beach and we were hassled every time we walked by. There are also many ‘approved’ vendors on the beach wandering around trying to sell you stuff (cigars, bathing suits, massages, hair braiding, pictures with monkey or bird, jewellery). While these vendors did not approach and bother us directly, there was still a non-stop parade of them shouting out their offerings. Overall, this is a 4* resort, and was accurately outlined before we booked (with the exception on the pool renovation).

LESLEE HALL25-10-22

Paradise

We had a great time. Plenty of relaxation, space, food, drink , comfort, sand , sea and smiles. Everything we could have wished for. We did have an issue with our room that the staff tried to fix but couldn’t so we asked once nicely and we were moved and upgraded. We couldn’t ask for more

THOMAS DOYLE25-10-22

Catalonia

Great place to stay

KEITH O'BRIAN GARRETT25-10-22

Séjour Catalonia

Bonjour, en fait l’emplacement et le site est magnifique. Ce n’était pas notre première visite.Notre chambre avait des choses à réparer. La toilette bougeait, la douche ne se vidait pas au complet à cause des drains de fond trop haut. La porte de salle de bain ne se fermait pas et au moins 3 soirées sans eau chaude pour la douche. Le ventilateur au plafond cliquetait. Les restaurants à la carte sont bien sauf le Tapas pour notre goût. Buffet bon pour ce qui était présenté mais peu de viande et pas de fruits de mer sinon en minime quantité. Beau séjour, belle température et le personnel est souriant! Les vendeurs sont insistants partout sur le site et à la plage. Ils passent souvent.

CHRISTINE ARCAND21-10-22

Excelente.

Particularmente el trato recibido por el total de los empleados fue de excelente calidad humana.

FRANCISCO COLMENARES20-10-22

One night

We only had the chance to spend 1 night but it is beautiful grounds, staff was fantastic.

Adam Perrigo20-10-22

Excelente

La primera vez que visito el hotel y fue excelente la experiencia

LUIS RAMOS19-10-22

October Break

This is the second time we have stayed at this hotel, and it goes without saying this hotel never lets you down. Staff are friendly and always keen to help. Room is spotless, fridge filled every day. Food in all the restaurants was varied and plenty of variety to choose from. Pool kept clean and tidy all the time. Beach was immaculate first thing every morning. Hence booked again for three weeks next summer.

Keith Miller18-10-22

Amazing tropical paradise!!!

I couldn’t of asked for a better holiday. The staff made us feel like royalty. The grounds of the hotel are absolutely amazing. Complete tropical paradise, we didn’t want to leave! Will 100% be coming back.

LEONIE SPICER12-10-22

1st solo holiday

My first holiday as a widow returned to area where I had many happy memories with my late husband. Service was good on most parts slight problem with the repair of shower took 6 attempts to get anything done. Staff very friendly

DAVINA BARKER11-10-22

Fantastic holiday

Had a fantastic time September 2022 in the Catalonia Bavaro Resort. Rooms are a tad tired and need more plugs. Plus their needs to be a queueing system at the main bar, But that is my only grief. The hotel provided wonderful food choice in all restaurants. The animation team Riki, Kong, wiliany to name a few were fantastic. The bar staff were excellent once you got served. Bar staff at the pool and beach were excellent. Riki, Lucy ,Carlos to name a few . Very sad to have to leave . Thankyou for a wonderfull holiday Lynda .Wirral Merseyside England

LYNDA FAWKES08-10-22