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Hotel Catalonia Playa Maroma

THE HOTEL

The hotel, which is located at a privileged point on the Caribbean coast, is named after the magnificent beach known as Playa de Punta Maroma. Surrounded by lush mangrove forests which are native to the Yucatan peninsula, the hotel is located in an area of astonishing, scenic beauty.

It’s the perfect destination to enjoy a vacation which combines relaxation and tourism: on any given day you can visit a beautiful white sand beach caressed by turquoise waters, and the next day you can enjoy the extraordinary experience of swimming alongside dolphins.

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LOCATION

Ctra. Fed 307 Chetumal, Pto Juarez Km 360 + 250, 77710, Playa del Carmen
VERY GOOD8.1/ 10
See location

ROOMS

Garden View Room

x 2
  • Spacious
  • Balcony
  • Garden view
+ Info

These spacious and cozy rooms will make you spend a very pleasant stay. All rooms have a king-size bed or two double beds.

Premium Room

x 2
  • Renovated
  • Secador
+ Info

The premium rooms feature newly renovated furnishings and furnishings. They have a king size bed or two twin size beds.

Premium Deluxe room

x 2
  • Balcony
  • Coffee machine
  • Renovated
+ Info

Recently renovated room, with contemporary decoration and furniture. It has a furnished balcony or terrace.

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Daenerys Targaryen
9 / 10 - ¡Excelente!

Privileged Superior Room

x 2
  • Bathrobe
  • Spacious
  • Elegante
+ Info

Spacious rooms with fine modern details included in their decoration. The dark wood adds an elegant and welcoming touch to your stay. They have a king size bed or two twin size beds. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Romance Room (Adults Only)

x 2
  • Spacious
  • Elegante
  • Honeymoon
+ Info

Elegant, light filled and very welcoming. It offers everything you need for your dream honeymoon: Natural and light colors, cushions and canopies…  They have a jacuzzi on the balcony. Happy Honeymoon! Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Suite Ocean View & Swimming Pool

x 2
  • With charm
  • Hydromassage
  • Vista mar
+ Info

Our gorgeous Suites have a fabulous hot tub on the terrace and beautiful sea views that complement its exclusivity and distinction. They have a special distribution where space is divided in a harmonious and comfortable way, establishing an atmosphere of intimacy and relaxation, perfect for creating unforgettable memories. The design of retro-inspired furniture, combined with the bright colors in the details and more geometric lines give a modern vintage touch with regional accent in his graphic works. Children under 18 not permitted. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Romance Deluxe Room (Adults Only)

x 2
  • Bathrobe
  • Bathtub
+ Info

The new Privileged Romance Deluxe  rooms are exterior and very comfortable. Elegantly decorated in a modern and contemporary style. They have furniture of great warmth. Reserving this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Suite Room

x 2
  • Spacious
  • Renovated
  • Terrace
+ Info

The new Privileged Suite rooms are spacious, comfortable and very bright. With a modern design, they include a large furnished terrace, a living area with a sofa bed and a king-sized bed. Booking this room will make you a Privileged guest and you can enjoy the Privileged All Inclusive pack (see details in Helpful Information).

FACILITIES AND SERVICES

EL PAJARITO

Principal outdoor buffet restaurant with a wide range of international and local food. Wood-fired pizza oven.

Breakfast, lunch, dinner (pizzas baked in a wood-fired oven, lunch and dinner only)

CREPERIE

Sweet and savoury crepes all day long, outdoors.

WE OFFER

To start the spa experience... Foot ritual, body exfoliation, scalp massage, facial moisturisation, back, neck & shoulder, tired-legs.

Massages Swedish, sports therapy, holistic, deep tissue, aromatherapy, reflexology, hot stones.

Beauty Salon Hairstyle, makeup, haircut, manicure & pedicure service

Body Treatments with after-sun body wrap or chocolate body wrap.

Spa Facilities 4 indoor treatment rooms, 1 garden for couples’ treatments, sauna, steam bath, jacuzzi, beauty salon.

Facial Treatments Deep cleansing, For men, Ultra-moisturising, Anti-aging.

WE OFFER

Pool with dedicated areas for activities, children and relaxation.

Kids’ activities Mini Club for kids with scheduled activities and specialist staff. Cartoon murals.

Swim with dolphins With additional cost

Excursions service With additional cost

Aerobics and aqua-aerobics

Sports activities Gym, football, beach football, tennis and archery.

Dance classes

Non-motorised water sports Kayaks, dive centre, snorkel equipment, introduction to diving classes in the pool.

Evening shows and disco With live shows and entertainment.

Our daytime shows and activities

Catalonia Playa Maroma PHOTOS

HOTEL SERVICES

ATM in hotel
Pool
Free Wi-Fi throughout hotel
Kids’ club
Jacuzzi
Day and evening entertainment
Disabled access
Activities bookings
A/C
Car rental
Sauna
Own car park
Spa
Gym
Shopping village

Weddings

Get married in paradise! There are white sandy beaches in store for you at our resorts on the Riviera Maya. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts’ complexes.[...]READ MORE

Weddings at the Catalonia Playa Maroma

Sitting on one of the best beaches on the Riviera Maya, the Catalonia Playa Maroma hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. Located 30 minutes away from Cancún airport, this beautiful hotel provides many services for celebrating your special day surrounded by your loved ones. You will find many activities for all the family at the Catalonia Playa Maroma hotel. Choose an original way of surprising your partner from one of our romantic packages, whether dinner on the beach or a Romance suite with a special decoration. Our team of wedding planners will take care of every detail so all you’ll have to worry about is having a good time. They will assist you in making your booking and arranging your wedding, in addition to advising you throughout the process on what is most suited to you to make everything perfect. Check out our wedding packages to find the one that best meets your requirements.

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YOUR PERFECT EVENT WITH CATALONIA HOTELS & RESORTS

CUSTOMISED ASSISTANCEWe will assist you to make your event perfect
EXCLUSIVE SERVICESMake your special day complete with our exclusive services
UNIQUE GASTRONOMYOur gastronomy will always be on a par with your event
CUSTOMISED QUOTEWe adapt to your needs so that your event is a success

exclusive services

Wide range of services for a perfect event

OPINIONS Catalonia Playa Maroma

What do other users think of the Catalonia Playa Maroma?

Fuente: GRS de Review Pro

VERY GOOD8.1/ 10Based on 1211 comments
Location
8.8
Cleanliness
8.9
Service
8.7
Room
8.8
Quality/Price
8.5
Read opinions

Les Québécois

Everything was perfect except that we need to ask for water bottles almost ebery day!

DIANE GINGRAS06-09-21

10/ 10EXCELLENT

Guess

I picked this hotel randomly and I have no regrets

Graciela Rodriguez06-09-21

10/ 10EXCELLENT

Catalonia Playa Maroma

Excellent on everything but one...no shade at the beach since they removed the pallapas.

DENIS GINGRAS06-09-21

8/ 10VERY GOOD

Excellent Trip at Catalonia

Enjoyed the beautiful resort, weather and cleanliness at this resort. Great food and AMAZING service. Marcos and Teodoro at the buffet were extremely helpful and very quick to assist. They surprised my mom with a birthday song and slice of cake! Highly recommend them.

ALISON MACDONALD,03-09-21

8/ 10VERY GOOD

Another great Catalonia vacation!

The amazing staff, the grounds, the beautiful pools and delicious food and drinks never disappoint! Thank you once again Catalonia! See you soon…

Brian Galeucia02-09-21

10/ 10EXCELLENT

Excited!

The employers were great. Even that were several shows close. The ones the had were great.

MARIA DE LA LUZ MACIAS22-08-21

10/ 10EXCELLENT

Nice property

We enjoyed the stay

SERGIO GONZALEZALCAZAR19-08-21

10/ 10EXCELLENT

my home away from home

My wife and i have been coming to catalonia for 6 yrs now and love it. Many people have been complaining about thing that aren't great right now but with covid restrictions and the lack of help they are doing a great job. The staff are like family and make you feel that way too. The seaweed is a problem by they worked day and night trying to keep the grounds clear. We are looking forward to our next visit which will be in 4 months.

SHAUN DUANE BOWEN05-08-21

10/ 10EXCELLENT

Loved it

We loved the experience of staying here. The food was great, the pool was always perfect, and the drinks were amazing.

STACI LAURYN KENT04-08-21

8/ 10VERY GOOD

Razón del porque no 5 estrellas

Hotel tiene buenas instalaciones el personal un excelente servició, la única razón de no dar un 5 estrellas es su política con los restaurantes a la carta no había que hacer “cita” pero nunca había espacio si se llega después de cierta hora, tienen cambios con los restaurantes y no avisa hasta ya al llegar. La comida muy bien, instalaciones y el servicio. Es lo único que no me gusto.

Jahir David Amador Bhadai02-08-21

8/ 10VERY GOOD

CATALONIA

N/A

Anthony Philip Ferrara27-07-21

8/ 10VERY GOOD

Nice Place

Great resort. The grounds are very beautiful and I loved the jungle aspect of it and the local nature on the grounds was very beautiful to see. The pool to as great as well as. Sadly, due to outside circumstances the beach did have a seaweed problem which affected the majority of the coast in Quintana Roo. The on-site restaurants were quite nice and the buffet was usually quite good, but there were some dishes that weren't as appealing as others. As a guest I never felt like there wasn't anything tasty to eat. The only thing I would like to see, personally, would be slightly longer pool hours and a cocktail menu with more drinks provided as I am not an experienced drinker when it comes to cocktails.

Westin Guthrie26-07-21

10/ 10EXCELLENT

Family Vacation

We stayed for 10 days. The staff was very friendly. The rooms were very clean. Food was also good. We tried every restaurant and they were all good. We will definitely be back.

Anderson Kyle24-07-21

10/ 10EXCELLENT

Understaffed front desk

See below

Brandi Otto23-07-21

8/ 10VERY GOOD

Nice resort

customs was the worst I’ve ever seen!! Took over an hour. Due to construction it took over 3 hours from de boarding plane to getting to resort. beach is useless, pool is small as is the buffet. Can’t get an appointment at the gym to workout except for 5pm. Guess only workout will be walking the beach if I can stand the smell. Everyone has been really nice even though they lost my reservations. Hopefully someone will come show me how to turn the air con on soon!! I didn’t research as much as I normally do since this was last minute. I’ll make the best of it! I upgraded. It was $20 a night. I don’t think it’s worth it. Usually upgraded you can make reservations, not here. Get in line at 6 if you want to eat in a restaurant. I’ll be ordering room service every day just because I paid for the upgrade. 2 hours to get room service tonight Also, i usually workout 1-2 hours a day. Only time slot available at the gym is 5pm. I’d rather have 5 am. Day 2 I hate to post only the negative. I’m in Coba building. Last night I could hear the theater in my room. Everyone that works here is really nice! However, they are short staffed. I was finished eating this morning before I even got drinks served. If you want a place at the pool, need to reserve them before 630. The beach, however, is empty. Maybe that’s because of the seagrass covering it. I’m enjoying the hammock and listening to the beach. I don’t typically get in except to cool off. For the price and such short notice booking, I’m glad to be here.

VICKI WRAY19-07-21

8/ 10VERY GOOD

Paradise in Cancun

Wonderful, peaceful and glorious place to stay in Cancun. I give it a 5 star review. Great food and great employees working there.

CHARLES I FEVRIER02-07-21

10/ 10EXCELLENT

Too much sargasses

Even if the problem is difficult to solve the way to try to zvacuate the sargasses is too low

CHRISTIAN JULESY DETERME01-07-21

8/ 10VERY GOOD

Would recommend

The staff were exceptionally friendly, and the hotel itself was very clean. The only disappointment was the beach was covered with seaweed, so going in the water wasn’t an option for us. We know that is uncontrollable on the hotels part, but still a letdown.

TERESA ONEILL30-06-21

8/ 10VERY GOOD

Great Hotel for the value but challenges due to staffing.

WE LOVED OUR ROOM! We had the best room in the place with a pool on the balcony with an ocean view. It was spectacular. The service had challenges. I think they are VERY understaffed due to Covid maybe. We will return after Covid is over and they have more than 1 or specialty restaurants open a night. It was very challenging to get in the restaurants. If you weren’t there for opening at 6:00 you didn’t get in and had to go to the buffet which was also understaffed and would take 30/45 mins to get in. The buffet was always out of food. Food was definitely the challenge. We ordered (bad) room service after going to the buffet because we were so hungry. The entertainment shows were wonderful. The bar staff did great and were very helpful. Over all we had fun and will return but only to that exact room and once all restaurants are open.

Dustin Atha29-06-21

8/ 10VERY GOOD

Vacation get away

I loved this place and I world have given it an excellent review of it weren't for two things. 1. We upgraded our stay upon arrival but we weren't able to use or see the perks of doing so and though we mentioned it to the manager who said she'd work with us, nothing happened. It was a waste of money. 2. The only time we didn't feel limited as far as food was when we went to the buffet. The other restaurants had small food portions.

Sofia Maldonado27-06-21

8/ 10VERY GOOD

Loved the resort

Thank you to all of the workers here at the resort. Everyone was friendly during each interaction and helpful. We loved how much there is to offer on the resort (shows, restaurants, spa, pool, beach, etc.) and just loved the overall aesthetic of the resort as it was beautiful and so relaxing. We have just minor feedback -- we didn't get a working TV until day 3 of our trip after requesting a new one 5 times to the front desk (worker came twice and said they would be back with a new TV both times but never brought it) but eventually on day 3 we got it -- we absolutely loved the all-inclusiveness but the drinks could be a tad bit stronger :) -- and hopefully when more restrictions get lifted all of the restaurants will be open every day (we did have an hour wait at el Toscano restaurant and when we got seated we waited another 45 minutes and still did not have our order taken so we left) but just went to the Pajarito cafe. One other highlight to add though to our trip, we loved Fernando the photographer by the pool! He was great and so much fun and took lovely photos for us. The staff also on the photo company website were also extremely helpful and quick to respond in sending us our photos :) Overall, we really enjoyed our stay so much and it was just what we needed, so thank you so much to everyone here at the resort. The customer service was really great and noticeable. Thank you also to the staff for calling a taxi for us as well when needed and for offering us welcome drinks when we arrived. Your hospitality is extremely appreciated! Thank you!! :)

Richelle Rojas-Basuil26-06-21

10/ 10EXCELLENT

Seriously, the best place I’ve ever stayed!

This place is perfect - authentically friendly staff (starting with Armando checking me in), gorgeous grounds, clean and beautiful rooms, and fantastic choices of food and drinks, Before I even left the hotel, I was already planning with friends a return trip to the same hotel.

Coralee poist25-06-21

10/ 10EXCELLENT

Отличный отель

Все хорошо, еда вкусная разнообразная, алкоголь норм, обслуживание отличное уборка ежедневно, Wifi отличный ловит везде по территории, территория огромная, много зверушек

ANDREI KOZHUROV24-06-21

10/ 10EXCELLENT

My experience

The hotel was beautiful. The staff were very friendly and helpful. I was a little disappointed in the limited options of food at the buffet. I was at the hotel for 5 days and every day the food choices did not change. Also, I was a little taken back at how the small animals seem to over run the resort. That made me very uncomfortable the entire stay. Also, it was nice to receive a wonderful bottle of wine to help me celebrate my birthday but I had to request someone return to open it because no opener was allowed to be left with the bottle.

LINDA SMITH-FEATHERSON24-06-21

8/ 10VERY GOOD

Beautiful

An amazing experience

ANASTASIA CHRISTINE DENMAN21-06-21

10/ 10EXCELLENT

-

Only issue was that the restaurants being closed and only one or two open per night. Everything else good.

mulligan Caelan17-06-21

8/ 10VERY GOOD

First Timers

Catalonia is a small, more intimate resort which was what my husband and I were looking for. Great place to relax and enjoy :)

SONIA GARCIA17-06-21

8/ 10VERY GOOD

Catalonia Stay

I loved my stay at Catalonia! We came at a bad time because the ocean was full of seaweed. Everyone was hard at work to get it cleaned up but it was impossible due to the weather conditions and understandable. The hotel was very clean and staff was kind and accommodating. My stay was exactly what I had hoped to get from my vacation there and more. The only thing that I would of loved to have more of was restaurant options. Every night there was a specialty restaurant that you could go to but could not make reservations for. The wait was always from 30mins to 1.5hrs. My friend and I were able to eat only once at the restaurant because the wait was about 20-30mins....all the other nights it was just too long and we ate at the buffet which was good! We were not hungry that's for sure. Would highly recommend!

ALMA BECIREVIC17-06-21

10/ 10EXCELLENT

The Best!!

Excellent staff. From pool , restaurant, front desk, and the room attendants were all above what we expected. Thank you for a nice time. We will definitely be back!!

Amy Walton16-06-21

10/ 10EXCELLENT

Great hotel

Hotel staff was very friendly and also helped us move rooms when our ac wasn’t working properly. Everyone we met had a smile on their face and a willingness to be helpful and ensure everyone was having a great time.

Tiffany Caswell14-06-21

8/ 10VERY GOOD
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LOCATION OF Catalonia Playa Maroma

Ctra. Fed 307 Chetumal, Pto Juarez Km 360 + 250, 77710 . Playa del Carmen

Ctra. Fed 307 Chetumal, Pto Juarez Km 360 + 250, 77710, Playa del Carmen
VERY GOOD8.1/ 10
Maroma Beach km
Maroma Marina 7.3 km
5ª Avenida Playa del Carmen 18.1 km
X-PLOR Park 26.9 km
X-CARET Park 27.7 km
Isla Cozumel 37 km
XEL-HA Park 65.7 km
TULUM archaeological zone 79.7 km
Ruins of Tulum 87 km
Coba 127 km
Sian Ka'an Biosphere Reserve 160 km
Chichen Itza 194.4 km
Chichen Itza Pyramid 233 km

From airport:

Cancun International Airport

40.4km - approx USD40 in taxi.

USEFUL INFORMATION

Arrival time

After 3.00 pm

Departure time

Until 12 midday

Children

Children may stay.

One free crib per room (on request)

Extra beds

Extra beds (on request)

Pets

Pets not allowed

Accepted payment methods

Consider

If the name of the credit card supplied when booking at the Catalonia Playa Maroma hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date. If the card is invalid, we will contact you to request a valid card. If more than 24 hours have passed, the reservation may be cancelled.
For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.

Children between 7 and 11 years old are Juniors and benefit from a 50% discount on the adult price. Children between 0 and 6 years stay free.

Payment: Mexican peso, Euro, Canadian Dollar, Pound Sterling and  the following credit cards: Visa, Amex and MasterCard. In accordance with the law in Mexico, cash payment in  USD  is not accepted.

Environmental Sanitation Fee not included: 27 MXN ($1.35 USD) per room and night to pay at the hotel.

The hotel has a free dedicated car park. Booking not necessary.

Our Privileged guests enjoy the benefits of the All Inclusive service in addition to these exclusive advantages described in the Privileged All inclusive Pack:
Privileged distinction, 24 hours room service, 10% Discount on massage or any treatment in our Alegría Spa, reservation required, One access to Spa wet area (subjected to availability), Beach towels service delivered in the room, Turndown service, A la carte special menu for breakfast, lunch and dinner offer at exclusive restaurant, Exclusive area at the beach with snack and drinks service, 10% discount in romantic dinner, 10% discount in boutique and shops, 10% discount in all extra services at the hotel, Early check-in and late check-out (3pm) subjected to availability

Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages:  Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location might change), Couple massage – 30 minutes, Special room decoration.

Spa: Entrance to spa not permitted to children under the age of 18. The hotel does not accept cash payment in USD.

Requests regarding bed options are subject to availability.

Adaptors: 110 volts. American connection (no need to bring own adaptor).

Need a transfer to the hotel?

Transfer to and from airport/railway station