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Hotel Catalonia Playa Maroma

THE HOTEL

The hotel, which is located at a privileged point on the Caribbean coast, is named after the magnificent beach known as Playa de Punta Maroma. Surrounded by lush mangrove forests which are native to the Yucatan peninsula, the hotel is located in an area of astonishing, scenic beauty.

It’s the perfect destination to enjoy a vacation which combines relaxation and tourism: on any given day you can visit a beautiful white sand beach caressed by turquoise waters, and the next day you can enjoy the extraordinary experience of swimming alongside dolphins.

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LOCATION

Ctra. Fed 307 Chetumal, Pto Juarez Km 360 + 250, 77710, Playa del Carmen
VERY GOOD8.3/ 10
See location

ROOMS

Garden View Room

x 2
  • Spacious
  • Balcony
  • Garden view
+ Info

These spacious and cozy rooms will make you spend a very pleasant stay. All rooms have a king-size bed or two double beds.

Premium Room

x 2
  • Renovated
  • Secador
+ Info

The premium rooms feature newly renovated furnishings and furnishings. They have a king size bed or two twin size beds.

Premium Deluxe room

x 2
  • Balcony
  • Coffee machine
  • Renovated
+ Info

Recently renovated room, with contemporary decoration and furniture. It has a furnished balcony or terrace.

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Daenerys Targaryen
9 / 10 - ¡Excelente!

Privileged Superior Room

x 2
  • Bathrobe
  • Spacious
  • Elegante
+ Info

Spacious rooms with fine modern details included in their decoration. The dark wood adds an elegant and welcoming touch to your stay. They have a king size bed or two twin size beds. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Romance Room (Adults Only)

x 2
  • Spacious
  • Elegante
  • Honeymoon
+ Info

Elegant, light filled and very welcoming. It offers everything you need for your dream honeymoon: Natural and light colors, cushions and canopies…  They have a jacuzzi on the balcony. Happy Honeymoon! Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Suite Ocean View & Swimming Pool

x 2
  • With charm
  • Hydromassage
  • Vista mar
+ Info

Our gorgeous Suites have a fabulous hot tub on the terrace and beautiful sea views that complement its exclusivity and distinction. They have a special distribution where space is divided in a harmonious and comfortable way, establishing an atmosphere of intimacy and relaxation, perfect for creating unforgettable memories. The design of retro-inspired furniture, combined with the bright colors in the details and more geometric lines give a modern vintage touch with regional accent in his graphic works. Children under 18 not permitted. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Romance Deluxe Room (Adults Only)

x 2
  • Bathrobe
  • Bathtub
+ Info

The new Privileged Romance Deluxe  rooms are exterior and very comfortable. Elegantly decorated in a modern and contemporary style. They have furniture of great warmth. Reserving this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Suite Room

x 2
  • Spacious
  • Renovated
  • Terrace
+ Info

The new Privileged Suite rooms are spacious, comfortable and very bright. With a modern design, they include a large furnished terrace, a living area with a sofa bed and a king-sized bed. Booking this room will make you a Privileged guest and you can enjoy the Privileged All Inclusive pack (see details in Helpful Information).

FACILITIES AND SERVICES

EL PAJARITO

Principal outdoor buffet restaurant with a wide range of international and local food. Wood-fired pizza oven.

Breakfast, lunch, dinner (pizzas baked in a wood-fired oven, lunch and dinner only)

CREPERIE

Sweet and savoury crepes all day long, outdoors.

WE OFFER

To start the spa experience... Foot ritual, body exfoliation, scalp massage, facial moisturisation, back, neck & shoulder, tired-legs.

Massages Swedish, sports therapy, holistic, deep tissue, aromatherapy, reflexology, hot stones.

Beauty Salon Hairstyle, makeup, haircut, manicure & pedicure service

Body Treatments with after-sun body wrap or chocolate body wrap.

Spa Facilities 4 indoor treatment rooms, 1 garden for couples’ treatments, sauna, steam bath, jacuzzi, beauty salon.

Facial Treatments Deep cleansing, For men, Ultra-moisturising, Anti-aging.

WE OFFER

Pool with dedicated areas for activities, children and relaxation. We arrange weekly events such as the foam party.

Kids’ activities Mini Club for kids with scheduled activities and specialist staff. Cartoon murals.

Swim with dolphins With additional cost

Excursions service With additional cost

Aerobics and aqua-aerobics

Sports activities Gym, football, beach football, tennis and archery.

Dance classes

Non-motorised water sports Kayaks, dive centre, snorkel equipment, introduction to diving classes in the pool.

Evening shows and disco With live shows and entertainment.

Our daytime shows and activities Aqua Circus, Beatles Forever, Pool Foam Party, inflatable games on the beach.

Catalonia Playa Maroma PHOTOS

HOTEL SERVICES

A/C
Activities bookings
ATM in hotel
Car rental
Day and evening entertainment
Disabled access
Free Wi-Fi throughout hotel
Gym
Jacuzzi
Kids’ club
Own car park
Pool
Sauna
Shopping village
Spa

Weddings

Get married in paradise! There are white sandy beaches in store for you at our resorts on the Riviera Maya. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts’ complexes.[...]READ MORE

Weddings at the Catalonia Playa Maroma

Sitting on one of the best beaches on the Riviera Maya, the Catalonia Playa Maroma hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. Located 30 minutes away from Cancún airport, this beautiful hotel provides many services for celebrating your special day surrounded by your loved ones. You will find many activities for all the family at the Catalonia Playa Maroma hotel. Choose an original way of surprising your partner from one of our romantic packages, whether dinner on the beach or a Romance suite with a special decoration. Our team of wedding planners will take care of every detail so all you’ll have to worry about is having a good time. They will assist you in making your booking and arranging your wedding, in addition to advising you throughout the process on what is most suited to you to make everything perfect. Check out our wedding packages to find the one that best meets your requirements.

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YOUR PERFECT EVENT WITH CATALONIA HOTELS & RESORTS

CUSTOMISED ASSISTANCEWe will assist you to make your event perfect
EXCLUSIVE SERVICESMake your special day complete with our exclusive services
UNIQUE GASTRONOMYOur gastronomy will always be on a par with your event
CUSTOMISED QUOTEWe adapt to your needs so that your event is a success

exclusive services

Wide range of services for a perfect event

OPINIONS Catalonia Playa Maroma

What do other users think of the Catalonia Playa Maroma?

Fuente: GRS de Review Pro

VERY GOOD8.3/ 10Based on 719 comments
Location
9
Cleanliness
9.1
Service
8.8
Room
8.8
Quality/Price
8.5
Read opinions

Friendly staff

Would highly recommend.

Jennifer Marie Heckathorn01-03-21

8/ 10VERY GOOD

UNBELIEVABLE EXPERIENCE!

We stayed at Catalonia Playa Maroma for 10 days and it was spectacular! Resort is older but maintained to perfection (NO trash anywhere like another review stated). This resort is very large with so much outdoor space to comfortably sit and just watch the waves at night -couches, beds, chairs, hammocks..you name it and they have it! Restaurants rotate during the week (always 2-3 open) with a breakfast and lunch buffet at the pool area. The HUGE buffet is open on Friday- Sunday. Activities everyday at the pool and entertainment at night - beach parties, Karaoke, game night.... The staff was AMAZING and super friendly..anything you wanted! Super shout out to Eddy!!!!! Covid safe (more so than the states)! This is not Cancun...it is a resort with lush palms and some jungle. There are wild animals (2 monkeys which you can give a banana, Coati's (like a racoon with a long tail - they like to steal your food LOL!), Iguana and other species! All very beautiful to see in there natural environment with no danger as they are so used to people. Beach - GORGEOUS Pool - GORGEOUS Staff - EXCELLENT EXCELLENT EXCELLENT I had a wonderful relaxing time - will DEFINITELY be back!!!!!! Until next time, Michele and Mike

MICHELE ANN STRZELEWICZ01-03-21

10/ 10EXCELLENT

Wonderful holiday

We enjoyed the stay, everything was perfect in the hotel- the place, the food, the staff.

Ivana FABIANOVA01-03-21

10/ 10EXCELLENT

Great trip great service

We stayed here the end of February 2021. We had a great trip we loved the beach and the pool was just gorgeous. The staff was the best part, they genuinely cared about making our stay the best possible. We dove with the hotel dive shop and had a great trip, shout out to dive master Elizabeth.

KEWLEY SCOTT RENEE26-02-21

10/ 10EXCELLENT

Best Anniversary Vacation!

Wonderful beach, food, drinks, pool, room accommodations and most of all the Catalonia Crew that made our stay the most enjoyable Anniversary with my wife and son.

RYAN TINNEY24-02-21

10/ 10EXCELLENT

ORGANIZATIONAL CHANGE

This time we were unpleasantly surprised, we were there for the third time because we liked your resort very much and recommended it to our friends. We didn't like changes, that we had to go to the breakfast and lunch Monday to Friday to the poolside restaurant. We were dissatisfied that the main restaurant next to the loby was closed on these days except for dinner on Friday and all days Saturday and Sunday. There was not always something to eat at the pool restaurant and there were animals at the tables. The second thing, in order to arrange anything in the guest office, we had to waste vacation time and stand several times in line for 40 minutes, a lot of people complained and were very dissatisfied.

GENOWEFA HALASIK24-02-21

8/ 10VERY GOOD

Peaceful and intimate

Small intimate resort in the middle of the jungle. Enjoyed all the wildlife. Beautiful beach. Felt the rooms couldve used a little updating and some of the staff didn't seem thrilled or about to bend over backwards for anyone but we'll chalk that up to the covid blues. Room service wasn't 100% 24hrs because we couldnt get coffee or breakfast to our room before 7am. (Other than black coffee in the provided pot in your room). Other than that we had a wonderful time.

ERICA DAWN PERRITTE20-02-21

8/ 10VERY GOOD

Great Low Key Getaway

The resort operated very well during Covid times. These are extenuating circumstances and the staff went above and beyond to make sure we still had a great time even though they are required to limit their offerings.

MEGAN NICOLE JOHNSTON18-02-21

8/ 10VERY GOOD

Staying in Paradise

Our stay at Catalonia Playa Maroma was amazing, and our only regret that we didn't book it for longer. The resort is very well laid out in that the buildings for the rooms are separated into multiple areas to make it seem less crowded and that you have more privacy. You feel like you're walking through a jungle that then opens up to the beach and community areas. The rooms themselves were nice, clean, and comfortable. The concierge was great, and even helped us schedule Covid tests for our return to the US. If you stay here for a minimum of 3 nights, you get complimentary on site testing. However, we stayed in an Airbnb in Cancun after the resort, so couldn't take advantage of this service. Still, they helped me contact a local lab close to the Airbnb to get a test scheduled. I'm a huge foodie, and although expected many of the restaurant options to be closed or on modified hours, the options we had were still good. I was impressed by the quality of food given that it was buffet style most of the nights we stayed. It wasn't spectacular, but definitely better than I expected. The specialty restaurant BLoved was amazing! My only complaint about the modified hours and restaurant schedules is that it isn't made very clear, and we found ourselves asking staff where to find lunch or dinner a couple of the days.

ROCHELLE M CHAU17-02-21

10/ 10EXCELLENT

Awesome time!

We had a great time at Catalonia! The resort is pretty empty because of covid restrictions, but it was very nice. There was only one dinner option a night but the option changed every night so we did not mind at all. The food was great! Service was also great and the staff wore both mask and face shield. The staff would even bring you drinks to the pool and beach! The beach was so amazing! They did offer free covid tests on site, which was so easy. I would highly recommend for people to come here even during covid. We felt very safe the whole time!

JENNIFER BALINT15-02-21

10/ 10EXCELLENT

Review of Catalonia Maroma

We enjoyed our stay very much. The staff were friendly and helpful. We liked the beach abd the restaurants.

Shannon Young14-02-21

10/ 10EXCELLENT

Almost Perfect

It was my first all inclusive resort and it was INCREDIBLE. The resort itself is beautiful, and the rooms were well managed. My only disappointment was that the bar closed at 11PM and if you wanted to drink more you had to call room service ($15 for each request) Furthermore, there was no food available after lunch time or dinner, so if I got hungry I'd have to call room service again to request something. There were several activities that were closed such as the taco trucks. All in all, it was a great resort and if I visit again, I don't think I'd be disappointed.

ISAIAS ALEJANDRO CARTAGENA11-02-21

8/ 10VERY GOOD

Great stay, bad checkout

For everything except the checkout, we had an amazing stay! The food was good, customer service was great especially from servers, and we felt COVID precautions and safeguards were great. However, the checkout was very poor. I called the front desk the morning we were to leave and asked for a taxi at 9:30. They said ok, no problem. I went to the front desk at 9:20 to check out. After 15 minutes of waiting in line (only one worker was at the desk), I dropped my room key in the receptacle and went to the valet. I said a taxi was supposed to be coming to take us to the airport. They said just to wait. 15 minutes later, a different valet approached me and said we could either use 2 taxis or wait another 10 minutes for a van since there was 3 of us (makes no sense). I didn’t want to send my kids alone in a taxi or pay double, so we waited. We got in the van and upon the exit of the hotel driveway were told we had to get a checkout receipt from the front desk before they would let us leave the property. They had my card on file, and I wrongfully assumed they would just email me the receipt like other hotels do. We had to turn around and drive 5 minutes back to the hotel. Still only 1 worker was at the front desk and the same family was still checking in. I finally asked if anyone else could assist me. We ended up leaving 45 minutes later than planned because the hotel hasn’t called a taxi for us on time and hadn’t mentioned we had to check out before we would be allowed off the property.

ELIZABETH JANE ANDERSON08-02-21

8/ 10VERY GOOD

Very good

We enjoyed every moment of our stay.The hotel is very nice,the beach is lovely,food and beverage were very good.I would go back there for another holiday. Thank you to all the people involved in making our holiday memorable. And also,let us not forget,very reasonably priced.

GHEORGHE IZVORANU08-02-21

10/ 10EXCELLENT

Great break

Catalonia maroma was an excellent place to stay. The staff was safe and very friendly. The food was great and the value extraordinary!!

JAMES WILLIAM ESTEN20-01-21

10/ 10EXCELLENT

Rooms

Everything great, just rooms could have dehumidifier and heater.

Kod Julija20-01-21

8/ 10VERY GOOD

Our stay at Catalonia

Exactly what we were looking for as a family gateway.

SAM CHRISTIAN BOUGHA17-01-21

10/ 10EXCELLENT

Loved it!

We really loved staying at the Catalonia! A couple things we would like to see different are: more food options for those not used to different cultures e.g. chicken tenders, grilled cheese, etc. secondly, we would like to see some warning signs regarding the coatis that run around. They stole our bag right off the cabana, we were not aware that it could happen. Finally, a hot tub to enjoy and have that open later in the night past 8. Besides those little things, we really enjoyed our stay and will be back!

Sydney chene11-01-21

8/ 10VERY GOOD

Vacation with friends

Nice hotel, courteous, friendly and professional staff. Clean rooms and attentive housekeeping staff. Beautiful beach. The only problem was their card keys. Even though we kept them separate from our phones they still would not work. But overall it was a very nice vacation.

KIBIK BANU31-12-20

8/ 10VERY GOOD

The best hotel in the area

Very friendly environment and comfortable layout of the resort. Everything is OK there, we are planning to come back soon.

ANATOLI IGOLKIN31-12-20

10/ 10EXCELLENT

Christmas getaway

We had a lovey time here over Christmas. We traveled with extended family, so 6 people from 6 to 64 years old and everyone enjoyed it. The privileged suites in building 6 were the nicest rooms I’ve had at an all inclusive Mexican resort with kids. The staff were very helpful and friendly. The pool is fantastic. Big and warm! The beach was beautiful and the waves were calm. The only downside is the food choices were severely limited due to COVID-related capacity closures.

Rachel McCormack28-12-20

8/ 10VERY GOOD

Wonderful Stay!

We enjoyed our stay from the time we walked into the lobby to the time we checked out. We booked the Privileged Romance Room and we were so happy we did. We had champagne, chocolates and fruit in our room when we checked-in. The mini-fridge was replenished everyday. The Jacuzzi was great for rainy days or showers. The room was very quiet. One suggestion would be more lighting near the TV. The 25 minute couples massage was amazing along with the dinner on the beach. It was AWESOME. We did have to make reservations during the week as the buffet wasn't open during the week. Some of the restaurants did go quickly if you booked later in the day. Very comfortable their during COVID. All employees wore masks. Some things were closed because of COVID, but we knew that before we booked such as tennis and not all of the restaurants were open each night. We did an excursion through the hotel with Cancun Adventures and we loved it as well. Will recommend Catalonia Playa Maroma to friends and hope to stay again soon.

Amanda Trepanowski15-12-20

10/ 10EXCELLENT

Location

Very good location close to a beautiful beach.

JAROSLAW ZAJAC15-12-20

10/ 10EXCELLENT

Parfait

C’était tres excellent

ACHRAF ARIS14-12-20

10/ 10EXCELLENT

Great Stay Again

This is our second time here. Great location, beach was beautiful this time and service excellent. Food is great too.

Richard Stein09-12-20

10/ 10EXCELLENT

Excellent staff and service!

My wife and I had an excellent time on our honeymoon at Catalonia Playa Maroma. Our room was spacious and tidy when we arrived. There was plenty of room and a gorgeous view of the ocean. From the moment we arrived the staff was courteous and provided amazing service throughout the week. The only downside was the food. We enjoyed most of the items on the BLoved menu but the buffets at the other restaurants weren’t very good. Overall we had a great time and it was just what we needed.

Hawley Trevor Jamison07-12-20

8/ 10VERY GOOD

Nice stay at Catalonia Playa Maroma

We had a great stay at Catalonia Playa Maroma in November 2020. Despite the issues with Covid-19 and the heavy storms that hit the hotel just a couple of days prior to our arrival, the hotel staff did their best to make us feel relaxed and enjoy. And they succeeded. Hotel is a peaceful oasis full of vegetation and animals. A great place to disconnect from the usual daily routine and stress. We are happy with the service we got from Catalonia Hotels and we will be their guests again, for sure.

NENAD SAMARDZIC05-12-20

8/ 10VERY GOOD

Catalonia Maroma

2nd time here, beautiful eco hotel with luxurious gardens & animals roaming around. COVID safe, all included great restaurants à la carte. Great service from all staff, a special mention to Fernando at Grill and Quirino/ Alexandra/ Bernabe/Raul/ Janeth/ Elzear at Beloved. Clean rooms. Front desk staff very helpful and friendly

JEAN GAMBESCIA30-11-20

10/ 10EXCELLENT

Covid19 vacation

Staff very friendly, amazing Saturday night show, Covid measures all around resort, beautiful beach

ELENA POPA27-11-20

8/ 10VERY GOOD

November trip to Catalonia Playa Maroma

This was our 3rd or 4th visit to Catalonia Playa Maroma. We love visiting all the Catalonia properties in Mexico, but Maroma is my husband’s favorite. The beach is usually very wide and calm. The recent hurricanes and tropical depressions caused some damage to the resort, but the staff is busy making everything wonderful despite the fury of Mother Nature! All the employees are working so hard and take excellent care of the guests. We are coming back in February, if all goes as planned

MARSHA JOHNSON19-11-20

10/ 10EXCELLENT
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LOCATION OF Catalonia Playa Maroma

Ctra. Fed 307 Chetumal, Pto Juarez Km 360 + 250, 77710 . Playa del Carmen

Ctra. Fed 307 Chetumal, Pto Juarez Km 360 + 250, 77710, Playa del Carmen
VERY GOOD8.3/ 10
Maroma Beach km
Maroma Marina 7.3 km
5ª Avenida Playa del Carmen 18.1 km
X-PLOR Park 26.9 km
X-CARET Park 27.7 km
Isla Cozumel 37 km
XEL-HA Park 65.7 km
TULUM archaeological zone 79.7 km
Ruins of Tulum 87 km
Coba 127 km
Sian Ka'an Biosphere Reserve 160 km
Chichen Itza 194.4 km
Chichen Itza Pyramid 233 km

From airport:

Cancun International Airport

40.4km - approx USD40 in taxi.

USEFUL INFORMATION

Arrival time

After 3.00 pm

Departure time

Until 12 midday

Children

Children may stay.

One free crib per room (on request)

Extra beds

Extra beds (on request)

Pets

Pets not allowed

Accepted payment methods

Consider

If the name of the credit card supplied when booking at the Catalonia Playa Maroma hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date. If the card is invalid, we will contact you to request a valid card. If more than 24 hours have passed, the reservation may be cancelled.
For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.

Children between 7 and 11 years old are Juniors and benefit from a 50% discount on the adult price. Children between 0 and 6 years stay free.

Payment: Mexican peso, Euro, Canadian Dollar, Pound Sterling and  the following credit cards: Visa, Amex and MasterCard. In accordance with the law in Mexico, cash payment in  USD  is not accepted.

Environmental Sanitation Fee not included: 25.50 MXN ($1.3 USD) per room and night to pay at the hotel.

The hotel has a free dedicated car park. Booking not necessary.

Our Privileged guests enjoy the benefits of the All Inclusive service in addition to these exclusive advantages described in the Privileged All inclusive Pack:
Privileged distinction, 24 hours room service, 10% Discount on massage or any treatment in our Alegría Spa, reservation required, One access to Spa wet area (subjected to availability), Beach towels service delivered in the room, Turndown service, A la carte special menu for breakfast, lunch and dinner offer at exclusive restaurant, Exclusive area at the beach with snack and drinks service, 10% discount in romantic dinner, 10% discount in boutique and shops, 10% discount in all extra services at the hotel, Early check-in and late check-out (3pm) subjected to availability

Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages:  Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location might change), Couple massage – 30 minutes, Special room decoration.

Spa: Entrance to spa not permitted to children under the age of 18. The hotel does not accept cash payment in USD.

Requests regarding bed options are subject to availability.

Adaptors: 110 volts. American connection (no need to bring own adaptor).

Need a transfer to the hotel?

Transfer to and from airport/railway station