HOTEL Flight+Hotel
2 persons
1 rooms

Hotel Catalonia Privileged Maroma

THE HOTEL

The hotel, which is located at a privileged point on the Caribbean coast, is named after the magnificent beach known as Playa de Punta Maroma. Surrounded by lush mangrove forests which are native to the Yucatan peninsula, the hotel is located in an area of astonishing, scenic beauty.

It’s the perfect destination to enjoy a vacation which combines relaxation and tourism: on any given day you can visit a beautiful white sand beach caressed by turquoise waters.

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LOCATION

Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710, Playa del Carmen
VERY GOOD8.1/ 10
See location

ROOMS

Privileged Romance Room (Adults Only)

x 2
  • Spacious
  • Elegante
  • Honeymoon
+ Info

Elegant, light filled and very welcoming. It offers everything you need for your dream honeymoon: Natural and light colors, cushions and canopies…  They have a jacuzzi on the balcony. Happy Honeymoon! Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged superior room

x 2
  • Bathrobe
  • Spacious
  • Elegante
+ Info

Spacious rooms with fine modern details included in their decoration. The dark wood adds an elegant and welcoming touch to your stay. They have a king size bed or two twin size beds. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Superior Pool View Room

x 2
  • Balcony
  • Vista piscina
  • Bathrobe
+ Info

Spacious rooms with fine modern details included in their decoration. The dark wood adds an elegant and welcoming touch to your stay. They have a king size bed or two twin size beds. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Suite Ocean View & Swimming Pool

x 2
  • Bathrobe
  • Hydromassage
  • Vista mar
+ Info

Our gorgeous Suites have a fabulous hot tub on the terrace and beautiful sea views that complement its exclusivity and distinction. They have a special distribution where space is divided in a harmonious and comfortable way, establishing an atmosphere of intimacy and relaxation, perfect for creating unforgettable memories. The design of retro-inspired furniture, combined with the bright colors in the details and more geometric lines give a modern vintage touch with regional accent in his graphic works. Children under 18 not permitted. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Romance Deluxe room (Adults Only)

x 2
  • Bathrobe
  • Bathtub
+ Info

The new Privileged Romance Deluxe rooms are exterior and very comfortable. Elegantly decorated in a modern and contemporary style. They have furniture of great warmth. Reserving this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Suite Room

x 2
  • Spacious
  • Renovated
  • Terrace
+ Info

The new Privileged Suite rooms are spacious, comfortable and very bright. With a modern design, they include a large furnished terrace, a living area with a sofa bed and a king-sized bed. Booking this room will make you a Privileged guest and you can enjoy the Privileged All Inclusive pack (see details in Helpful Information).

FACILITIES AND SERVICES

EL PAJARITO

Principal outdoor buffet restaurant with a wide range of international and local food. Wood-fired pizza oven.

Breakfast, lunch, dinner (pizzas baked in a wood-fired oven, lunch and dinner only)

CREPERIE

Sweet and savoury crepes all day long, outdoors.

WE OFFER

To start the spa experience... Foot ritual, body exfoliation, scalp massage, facial moisturisation, back, neck & shoulder, tired-legs.

Massages Swedish, sports therapy, holistic, deep tissue, aromatherapy, reflexology, hot stones.

Beauty Salon Hairstyle, makeup, haircut, manicure & pedicure service

Body Treatments with after-sun body wrap or chocolate body wrap.

Spa Facilities 4 indoor treatment rooms, 1 garden for couples’ treatments, sauna, steam bath, jacuzzi, beauty salon.

Facial Treatments Deep cleansing, For men, Ultra-moisturising, Anti-aging.

WE OFFER

Pool with dedicated areas for activities, children and relaxation.

Kids’ activities Mini Club for kids with scheduled activities and specialist staff.

Swim with dolphins

Excursions service

Aerobics and aqua-aerobics

Sports activities Gym, football, beach football, tennis and archery.

Dance classes

Non-motorised water sports Kayaks, dive centre, snorkel equipment, introduction to diving classes in the pool.

Evening shows and disco

Catalonia Privileged Maroma PHOTOS

HOTEL SERVICES

Disabled access
A/C
Car rental
Day and evening entertainment
ATM in hotel
Kids’ club
Activities bookings
Gym
Jacuzzi
Own car park
Pool
Shopping village
Sauna
Spa
Free Wi-Fi throughout hotel

Weddings

Get married in paradise! There are white sandy beaches in store for you at our resorts on the Riviera Maya. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts’ complexes.[...]READ MORE

Weddings at the Catalonia Privileged Maroma

Sitting on one of the best beaches on the Riviera Maya, the Catalonia Privileged Maroma hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. Located 30 minutes from Cancún airport, this beautiful hotel provides many services for celebrating your special day surrounded by your loved ones. You will find many activities for all the family at the Catalonia Privileged  Maroma hotel. Choose an original way of surprising your partner from one of our romantic packages, whether dinner on the beach or a romance suite. Our team of wedding planners will take care of every detail so all you’ll have to worry about is having a good time. They will assist you in making your booking and arranging your wedding, in addition to advising you throughout the process on what is most suited to you to make everything perfect. Check out our wedding packages to find the one that best meets your requirements.

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YOUR PERFECT EVENT WITH CATALONIA HOTELS & RESORTS

CUSTOMISED ASSISTANCEWe will assist you to make your event perfect
EXCLUSIVE SERVICESMake your special day complete with our exclusive services
UNIQUE GASTRONOMYOur gastronomy will always be on a par with your event
CUSTOMISED QUOTEWe adapt to your needs so that your event is a success

exclusive services

Wide range of services for a perfect event

OPINIONS Catalonia Privileged Maroma

What do other users think of the Catalonia Privileged Maroma?

Fuente: GRS de Review Pro

VERY GOOD8.1/ 10Based on 1221 comments
Location
8.5
Cleanliness
8.8
Service
8.5
Room
8.5
Quality/Price
8.1
Read opinions

Beauté du site

L'environnement et l'ensemble de l'aménagement du site nous donne une ambiance remarquable.

CAROLINE GAGNON27-06-22

10/ 10EXCELLENT

The fabulous 4

We had a wonderful time, the staff made us feel at home. The hotel was fun, felt safe, clean, had great food.

CLARA THOMPSON27-06-22

10/ 10EXCELLENT

Animal issues

Everything very good)) but animals running between peoples and eat some food)) it’s really unhealthy for all tourists

OKSANA ZVIZHYNSKA27-06-22

10/ 10EXCELLENT

Impressive staff

Shout out to Rogrego, Ruben and Isabella for taking good care of us and making us to feel comfortable.

GENA BETTIS27-06-22

8/ 10VERY GOOD

A memorable trip! Amazing resort with unbeatable service & staff.

We loved it here! I booked this as an 8-year anniversary trip for me and my fiance for months. The ride from the airport was about 40 minutes and once we arrived, the bellhop took our luggage to be sent to our rooms while we checked in. We were given welcome drinks and escorted to the lobby. The process to check-in was quick (maybe because we arrived early afternoon), and we found the room to be clean and decorated beautifully with folded towels in the shape of swans with scattered rose petals. The resort itself is on the smaller side (compared to the ones I've been to), but is still a decent walk from the lobby and beach and has just as many amenities as your typical all-inclusive. My fiance and I actually preferred this because we were able to try all the different restaurants in close proximity and see everything during our short 4 day trip. The exterior of the room buildings are designed hacienda-style and the colors against the surrounding tropical greenery were a beautiful sight. The grounds were beautifully kept and it was hard to find any litter by the walkways. We encountered little lizards and coati around the resort, which was a new experience for me but they never bothered us. Because we stayed in the Privileged Romance room, we got a free 30 minutes massage (which we upgraded to 50 mins) at the spa. The front desk also sent us a welcome fruit bowl, chocolate dipped strawberries, and a small bottle of Tequila The staff is amazing. From the live entertainment, pool activities, and open bar ---- all the employees were upbeat and friendly. We were always greeted with a smile and we always received great service. The food across the board was good! I thought the buffet food was above-average for an all-inclusive within this budget. Beloved and Grille restaurants were our favorites and we also enjoyed Ayami (which is more Asian fusion than Japanese). I believe these restaurants also come with the Privileged designation. All in all, we had a great time and are set on coming back in the future with a group of friends.

SUSAN LEE22-06-22

10/ 10EXCELLENT

Awesome resort.

The beach sitting was so nice. The food was exceptional. Our room was nice and the overall landscaping was absolutely beautiful. All the stars we dealt with were amazing. I just wish we remembered more names of the wonderful staff we encountered

GEORGINA HUGHES21-06-22

10/ 10EXCELLENT

first time at your Hotel

We enjoy are experience at Catalonia playa Maroma & we entend to go back.

JEAN MACKROUS20-06-22

8/ 10VERY GOOD

Fun in the jungle

Hotel food was great, I felt pushed into upgrading to privileged to get a ground floor room. This was not an upgrade!! The room was old with poor air conditioning. I requested a ground floor 6 weeks in advance, I also wrote to the hotel with no response.

KAREN BASS20-06-22

8/ 10VERY GOOD

Excellent!

I would definitely recommend, everything was 10/10

CAMILLE LAVALLEE20-06-22

10/ 10EXCELLENT

Had a great time

Had an amazing time. The rooms were not great and I'm not sure the upgrade to privileged was worth it at this resort (for what we took advantage of anyway). Overall though it was amazing and I would gladly go back!

SAMANTHA MARICLE16-06-22

8/ 10VERY GOOD

great place for a family to stay

great place for a family to stay, their service is outstanding

JULIO PALMA13-06-22

8/ 10VERY GOOD

Nice stay

All was good. With just a few things. I wish AC was cooler. Was in building 5 and you could hear the music from Secrets next door during the evening and it was pretty loud. Stopped around 10 pm. Food was good. Beach was in pretty good shape. Was 5th stay here and for the dollar value it’s good.

GREGORY DAVID FARRAR13-06-22

8/ 10VERY GOOD

All

All

GEARLENE PENSON06-06-22

10/ 10EXCELLENT

Excellent place

We had such a wonderful time. The place was beautiful and the team was so polite. The service was excellent. I would say a few things need to be modified but these are minor. The reservation system for restaurants wasn't working or showing all available restaurants. It was showing all restaurants booked the first two days we were there. But we went to guest services and she was able to get us a spot. Second, I know there is a seaweed problem happening all around. But we noticed that the hotel nexvt door was more efficient at removing it. They would go into the water to clean it out. Catalonia tractor looked like he was still learning how to use it. He was not able to even clean the sand. We could see th machine was not effective yet the hotel next door worked very well. And I'm not referring to there clear spot, I know you don't have the power to control the seaweed. Just saying the matching was not being used effectively. Everything else was great and would deffinetely be back!

ERIC LANDGROVER06-06-22

10/ 10EXCELLENT

nice hotel with all facilities clean, friendly and helpful stafff

The hotel was a lovely place kept very clean and tidy. The staff were very helpful, and all the food presented was hot and tasty. Drinks were available from 11 am and once you understood the system to book the restaurants that was quit easy too, though it is vis app mostly. I though the massage / treatment centre was expensive, and the walk between apartments and the main bar for us was quite a trek, though the bar area located in the main reception and metal seating area made socialising quite difficult and lacked atmosphere. Fast and very friendly service at the drinking area, and waiter service is always available. Going out of the complex with good tight security, is too far to walk anywhere and the nearest town (lots of fun there!) is $30 each way, cancun is $70 - The pool offers quite a lot of entertainment during the day if you are looking for that and the swim up bar does GOOD cocktails and the climate means the water in the pool is warm! The hotel offers a theatre of entertainment both for adults and children in the evenings that varies, and a disco that I did not venture into. Tour operators are available to advise on some fantastic trips but due to the distance the days can be quite long, but Mexico is beautiful and offers sea, sand and sun, but when it rains! Phew. We took several independent days out as we liked the hussle of the town and travel more than the solitude of a complex that offers everything you need with a pool and ready made food (mexican to burgers to crepes to veggie) but it is very tourist/holiday orientated as you would expect.

KAY BROOK01-06-22

8/ 10VERY GOOD

9 days in paradise!!!

We had an absolutely amazing 9 days staying at Catalonia Playa Maroma. The atmosphere was so tranquil, surrounded by jungle and the local animals. The size of the resort is perfect making it easy to get from point A to B within a few minutes time. The food was amazing, we dont have a single complaint. The buffet had sooooo many options, and ever single a la caret was so good. We did not do the privledge option but we did not feel that made any difference. The pool was great and the beach was amazing, lots of chairs (more busy some days than others) and they cleaned the beach early so we had no issues with the sargassum. Overall we loved this resort, the people were so friendly and I would come back here again! :)

JILLIAN ATAMANCHUK31-05-22

10/ 10EXCELLENT

Good

Good

PASCAL SURPRENANT31-05-22

10/ 10EXCELLENT

Excelente servicio

Primera vez en Catalonia playa maroma y hemos quedado muy satisfechos con la amabilidad y limpieza de todo. Excelente servicio, regresaremos!

LUIS DELGADO31-05-22

10/ 10EXCELLENT

Vacation

Great location, beautiful. Cleaning and entertainment staff are stellar.

JODI LOUWERSE30-05-22

8/ 10VERY GOOD

Great Vacation

We were a group of 7 and each of us loved our stay at Catalonia Maroma. Friendly staff and always serving us with a smile. Food was fantastic in all the restaurants including the buffet which had a very good variety of meats, fruits, bread and pastries.Nice sandy beach, but a little noisy at the pool from the party goers at the poolbar. Will certainly return for another beach vacation!

CHANTAL LECLERC30-05-22

10/ 10EXCELLENT

Fantastic!!!!

Nice vacation with kids and family! The evening entertainment beyond the expectations! The Broadway show! The Pop show! Super nice! Overall experience great!!!!!Love the resort. That’s our second time in the same resort!!!!! Love it!!!!

I BERKOVIA30-05-22

10/ 10EXCELLENT

Fabulous hotel, staff and facilities

Just returned from two weeks here, would highly recommend the hotel. The place was spotless, apart from the high levels of seaweed but the staff were onto removing it fastidiously. Some repairs and maintenance going on but it was all low key and not obvious for holiday makers. Food was good, only slight criticism was a lack of info for allergies however the staff were really helpful when approached. The hotel staff were incredibly friendly and supportive, it would seem nothing is too much trouble. Lovely sense of serenity with the wildlife and jungle feel, it’s clear that ecology is a strong philosophy here. Loved it, thank you.

MATHEW COOK27-05-22

10/ 10EXCELLENT

David form Indiana

We had a most amazing time . Staff was very friendly and accommodating. Most of the food was good. This was our first time in Mexico and to stay with you. Would definitely come back. The ocean was disappointing with the seaweed thing but quickly got over it with the beautiful weather and cool place we were at. Overall had a really great time. and look forward to returning to see my new friend Henry ! David Schenk

CAMELA SCHENK25-05-22

8/ 10VERY GOOD

Overall very pleasant

The staff is very competent from receptionist Lizabeth and Sergio, housekeeping Javier and Mario and everyone whom I can't remember their names. Otherwise the resort has lots of activities , shops and restaurants that make your. stay very appreciable.

CONSTANCE ROUSSEAU24-05-22

8/ 10VERY GOOD

10/10 experience at a resort

No complaints about anything. Activities, shows and club was amazing. The pool was so relaxing and the bartenders at the pool bar were great. The buffet was different every day and there was always something to eat. The restaurants had good food. The service was great, all the staff was so nice and I would definitely go back to this same resort. 10/10 experience.

CAMERON DOWNIE24-05-22

10/ 10EXCELLENT

Mother's Day gift

Wonderful

DESIREE GARCIA24-05-22

10/ 10EXCELLENT

Muy buena experiencia

Pasamos unos días muy buenos en el hotel, muy buena atención en general y muy lindo el lugar. Está muy bien que vayan agregando palmeras al área de descanso de la playa. Podrían mejorar un poco más la limpieza del sargazo que se va acumulando en la playa.

GASTON GIAMPIETRI23-05-22

10/ 10EXCELLENT

Very Enjoyable

A lovely hotel, very environmentally aware. I really appreciated your cloth napkins and absence of plastic. Thank You! Please note that the following comments are from the viewpoint of two very senior seniors, my husband and myself (93 and 85). We found entry and exit from the swimming pools to be difficult because there was nothing to hold onto to steady ourselves. Even a step down of 10 cm or so feels dangerous when one's knees are unreliable and the tile possibly slippery. A railing would have been most welcome. There was a lot of walking, but that is good for us. The a la carte restaurants were excellent: our favourites were the Grill and the Mexican.

LOIS ONO23-05-22

10/ 10EXCELLENT

Amazing stay!

This was my second time visiting this beautiful resort and it did not disappoint, we have zero complaints. The buffet was amazing and we loved the variety of different foods they had. We also loved the food trucks around the pool area, it made things very convenient! Our favorite was the crepe and ice cream place, as well as the street tacos! Everyone at the resort was extremely friendly and kind and the workers definitely make the trip so much more fun! You know it’s a great vacation when you can’t think of a single negative thing that happened during your trip. The only negative thing was having to leave and go back home to the states. We will for sure be returning next year to this same resort. It’s always nice to see some familiar faces of staff members when you continue to return each year, for example Mosies, Ana, and Elizabeth were all there two years ago when I visited and it was great to see them all again and to have them remember you, even though they encounter thousands of guests! The staff go above and beyond and when they call you by your name it makes you feel good knowing that they remember you! A couple other staff members that were great was enrico, nico, Fernando, and Barbra! All of the entertainers were fantastic I just wish I could remember all of their names! All together this resort is amazing and I would recommend it to anyone and everyone!

MAKAYLA BUTENHOFF23-05-22

10/ 10EXCELLENT

Excellent Vacation

Resort was beautiful and well taken care of. Rooms were very nice and clean. Food was delicious so many options for people with dietary restrictions. So accommodating for traveling with an infant. Beach was beautiful, pool was so nice and relaxing. Drinks were great! Perfect vacation!

CHELSA BUCHANAN23-05-22

10/ 10EXCELLENT
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LOCATION OF Catalonia Privileged Maroma

Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710 . Playa del Carmen

Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710, Playa del Carmen
VERY GOOD8.1/ 10
Maroma Beach 0 km
Maroma Marina 7.3 km
5ª Avenida Playa del Carmen 18.1 km
X-PLOR Park 26.9 km
X-CARET Park 27.7 km
Isla Cozumel 37 km
XEL-HA Park 65.7 km
TULUM archaeological zone 79.7 km
Ruins of Tulum 87 km
Coba 127 km
Sian Ka'an Biosphere Reserve 194.4 km
Chichen Itza 233 km

From airport:

Cancun International Airport

40.4km - approx USD40 in taxi.

USEFUL INFORMATION

Arrival time

After 3.00 pm

Departure time

Until 12 midday

Children

Children may stay.

One free crib per room (on request)

Extra beds

Extra beds (on request)

Pets

Pets not allowed

Accepted payment methods

Consider

If the name of the credit card supplied when booking at the Catalonia Privileged Maroma hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date. If the card is invalid, we will contact you to request a valid card. If more than 24 hours have passed, the reservation may be cancelled.

For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.

Children between 7 and 11 years old are Juniors and benefit from a 50% discount on the adult price. Children between 0 and 6 years stay free.

Payment: Mexican peso, Euro, Canadian Dollar, Pound Sterling and  the following credit cards: Visa, Amex and MasterCard. In accordance with the law in Mexico, cash payment in  USD  is not accepted.

Environmental Sanitation Fee not included: 28.87 MXN ($1.45 USD) per room and night to pay at the hotel.

The hotel has a free dedicated car park. Booking not necessary.

Our Privileged guests enjoy the benefits of the All Inclusive service in addition to these exclusive advantages described in the Privileged All inclusive Pack:
Privileged distinction, 24 hours room service, 10% Discount on massage or any treatment in our Alegría Spa, reservation required, One access to Spa wet area (subjected to availability), Beach towels service delivered in the room, Turndown service, A la carte special menu for breakfast, lunch and dinner offer at exclusive restaurant, Exclusive area at the beach with snack and drinks service, 10% discount in romantic dinner, 10% discount in boutique and shops, 10% discount in all extra services at the hotel, Early check-in and late check-out (3pm) subjected to availability

Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages:  Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location might change), Couple massage – 30 minutes, Special room decoration.

Spa: Entrance to spa not permitted to children under the age of 18. The hotel does not accept cash payment in USD.

Requests regarding bed options are subject to availability.

Adaptors: 110 volts. American connection (no need to bring own adaptor).

Need a transfer to the hotel?

Transfer to and from airport/railway station