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Hotel Catalonia Privileged Maroma
THE HOTEL
The hotel, which is located at a privileged point on the Caribbean coast, is named after the magnificent beach known as Playa de Punta Maroma. Surrounded by lush mangrove forests which are native to the Yucatan peninsula, the hotel is located in an area of astonishing, scenic beauty.
It’s the perfect destination to enjoy a vacation which combines relaxation and tourism: on any given day you can visit a beautiful white sand beach caressed by turquoise waters.
More detailsLOCATION
See location
ROOMS
Privileged Romance Room (Adults Only)
x 2
+ Info
Elegant, light filled and very welcoming. It offers everything you need for your dream honeymoon: Natural and light colors, cushions and canopies… They have a jacuzzi on the balcony. Happy Honeymoon! Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged superior room
x 2
+ Info
Spacious rooms with fine modern details included in their decoration. The dark wood adds an elegant and welcoming touch to your stay. They have a king size bed or two twin size beds. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Habitación Privileged Superior Ocean View
x 2
+ Info
The privileged superior ocean view rooms are spacious and with beautiful modern details in their decor have a privileged ocean view. Its dark wood gives the room an elegant and cozy touch. They have a king size bed. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged Superior Pool View Room
x 2
+ Info
Spacious rooms with fine modern details included in their decoration. The dark wood adds an elegant and welcoming touch to your stay. They have a king size bed or two twin size beds. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged Suite Ocean View & Swimming Pool
x 2
+ Info
Our gorgeous Suites have a fabulous hot tub on the terrace and beautiful sea views that complement its exclusivity and distinction. They have a special distribution where space is divided in a harmonious and comfortable way, establishing an atmosphere of intimacy and relaxation, perfect for creating unforgettable memories. The design of retro-inspired furniture, combined with the bright colors in the details and more geometric lines give a modern vintage touch with regional accent in his graphic works. Children under 18 not permitted. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged Romance Deluxe room (Adults Only)
x 2
+ Info
The new Privileged Romance Deluxe rooms are exterior and very comfortable. Elegantly decorated in a modern and contemporary style. They have furniture of great warmth. Reserving this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged Suite Room
x 2
+ Info
The new Privileged Suite rooms are spacious, comfortable and very bright. With a modern design, they include a large furnished terrace, a living area with a sofa bed and a king-sized bed. Booking this room will make you a Privileged guest and you can enjoy the Privileged All Inclusive pack (see details in Helpful Information).
FACILITIES AND SERVICES
WE OFFER
To start the spa experience... Foot ritual, body exfoliation, scalp massage, facial moisturisation, back, neck & shoulder, tired-legs.
Massages Swedish, sports therapy, holistic, deep tissue, aromatherapy, reflexology, hot stones.
Beauty Salon Hairstyle, makeup, haircut, manicure & pedicure service
Body Treatments with after-sun body wrap or chocolate body wrap.
Spa Facilities 4 indoor treatment rooms, 1 garden for couples’ treatments, sauna, steam bath, jacuzzi, beauty salon.
Facial Treatments Deep cleansing, For men, Ultra-moisturising, Anti-aging.
POOL
Large pool with dedicated areas for activities, children and relaxation as well as a deeper area for diving.
SPORTS
All sports activities and facilities are designed to ensure you have an unforgettable time.
DAYTIME ENTERTAINMENT
Choose the activity you like most and enjoy your Caribbean holiday.
EVENING ENTERTAINMENT
The activities continue at the hotel facilities in the evening.
WE OFFER
Pool with dedicated areas for activities, children and relaxation. We arrange weekly parties with live music.
Kids’ activities Mini Club for kids with scheduled activities and specialist staff.
Swim with dolphins
Excursions service
Aerobics and aqua-aerobics
Sports activities Gym, football, beach football, tennis and archery.
Dance classes
Non-motorised water sports Kayaks, dive centre, snorkel equipment, introduction to diving classes in the pool.
Evening shows and disco With live shows and entertainment.
Catalonia Privileged Maroma PHOTOS
HOTEL SERVICES
Disabled access
A/C
Car rental
Day and evening entertainment
ATM in hotel
Kids’ club
Activities bookings
Gym
Jacuzzi
Own car park
Pool
Shopping village
Sauna
Spa
Free Wi-Fi throughout hotel
Weddings
Get married in paradise! There are white sandy beaches in store for you at our resorts on the Riviera Maya. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts’ complexes.[...]
Weddings at the Catalonia Privileged Maroma
Sitting on one of the best beaches on the Riviera Maya, the Catalonia Privileged Maroma hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. Located 30 minutes from Cancún airport, this beautiful hotel provides many services for celebrating your special day surrounded by your loved ones. You will find many activities for all the family at the Catalonia Privileged Maroma hotel. Choose an original way of surprising your partner from one of our romantic packages, whether dinner on the beach or a romance suite. Our team of wedding planners will take care of every detail so all you’ll have to worry about is having a good time. They will assist you in making your booking and arranging your wedding, in addition to advising you throughout the process on what is most suited to you to make everything perfect. Check out our wedding packages to find the one that best meets your requirements.
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YOUR PERFECT EVENT WITH CATALONIA HOTELS & RESORTS
CUSTOMISED ASSISTANCEWe will assist you to make your event perfect
EXCLUSIVE SERVICESMake your special day complete with our exclusive services
UNIQUE GASTRONOMYOur gastronomy will always be on a par with your event
CUSTOMISED QUOTEWe adapt to your needs so that your event is a success
exclusive services
Wide range of services for a perfect event
Mayan ceremony
A symbolic Mayan ceremony is an unforgettable, unique spiritual ritual at which a couple exchanges vows. It is conducted by a Mayan shaman in his native tongue who sends his blessings to the four cardinal points to celebrate the union of the couple’s souls. Pre-Hispanic chants are sung during the ceremony.
Upgrade
Indulging you and satisfying your every wish is our byword. That’s why we’re offering you this upgrade so that you can enjoy exclusive amenities, added extras, and more comfortable and better located rooms.
Alegría Spa
Choose from a long list of treatments such as massages, facials, body treatments and special rituals for couples, ideal for relaxing and enjoying your stay with us.
Honeymoon
Fall in love with our honeymoon suites while you enjoy paradise with your partner. Let us indulge you whenever you feel like it with a couples’ massage, a romantic dinner, breakfast in your room, amongst many other added extras.
Beauty salon
We have the ideal place for you at all our resorts in the Caribbean so that you have everything on hand and you’re ready for your special moment. We offer hairstyling, makeup, manicures, pedicures and many other services.
OPINIONS Catalonia Privileged Maroma
What do other users think of the Catalonia Privileged Maroma?
Fuente: GRS de Review Pro
8.3/ 10Based on 986 comments
LOCATION OF Catalonia Privileged Maroma
Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710 . Playa del Carmen
Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710, Playa del Carmen
8.3/ 10
Maroma Beach
0 km
Maroma Marina
7.3 km
5ª Avenida Playa del Carmen
18.1 km
X-PLOR Park
26.9 km
X-CARET Park
27.7 km
Isla Cozumel
37 km
XEL-HA Park
65.7 km
TULUM archaeological zone
79.7 km
Ruins of Tulum
87 km
Coba
127 km
Sian Ka'an Biosphere Reserve
194.4 km
Chichen Itza
233 km
From airport:
Cancun International Airport
40.4km - approx USD40 in taxi.
USEFUL INFORMATION
Arrival time
After 3.00 pm
Departure time
Until 12 midday
Children
Children may stay.
One free crib per room (on request)
Extra beds
Extra beds (on request)
Pets
Pets not allowed
Accepted payment methods
Consider
If the name of the credit card supplied when booking at the Catalonia Privileged Maroma hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date. If the card is invalid, we will contact you to request a valid card. If more than 24 hours have passed, the reservation may be cancelled.
For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.
Children between 7 and 11 years old are Juniors and benefit from a 50% discount on the adult price. Children between 0 and 6 years stay free.
Payment: Mexican peso, Euro, Canadian Dollar, Pound Sterling and the following credit cards: Visa, Amex and MasterCard. In accordance with the law in Mexico, cash payment in USD is not accepted.
Environmental Sanitation Fee not included: 25.50 MXN ($1.3 USD) per room and night to pay at the hotel.
The hotel has a free dedicated car park. Booking not necessary.
Our Privileged guests enjoy the benefits of the All Inclusive service in addition to these exclusive advantages described in the Privileged All inclusive Pack:
Privileged distinction, 24 hours room service, 10% Discount on massage or any treatment in our Alegría Spa, reservation required, One access to Spa wet area (subjected to availability), Beach towels service delivered in the room, Turndown service, A la carte special menu for breakfast, lunch and dinner offer at exclusive restaurant, Exclusive area at the beach with snack and drinks service, 10% discount in romantic dinner, 10% discount in boutique and shops, 10% discount in all extra services at the hotel, Early check-in and late check-out (3pm) subjected to availability
Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages: Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location might change), Couple massage – 30 minutes, Special room decoration.
Spa: Entrance to spa not permitted to children under the age of 18. The hotel does not accept cash payment in USD.
Requests regarding bed options are subject to availability.
Adaptors: 110 volts. American connection (no need to bring own adaptor).
Need a transfer to the hotel?
Transfer to and from airport/railway station
Excellent service
Although we were disappointed in some ways (some amenities not available and the beach and water being infested with seaweed), we understand that is just part of the current situation and/or things that were out of the resort's control. Otherwise, our stay was very enjoyable and the staff went out of their way to serve us. The hospitality and attention to detail by the staff really made us feel pampered and taken care of. Thank you.
John Mannion27-07-20
Ready to go again!
We had such a great time during our stay. The staff is awesome and so very friendly. We also thought the food was delicious. We knew there were a lot of things that would be different since they were taking precautions for Covid. As a nurse, I was VERY impressed at everything they were doing for this. My only complaint would be that there needs to be some type of schedule each day so we would have been able to know what was or was not going to be open. For example, we got there Saturday and the food trucks and crepe place were all open both days. We had planned to eat tacos for lunch Monday and it never opened. If you would give some type of schedule for each day people would be able to know their options ahead of time. Just like the coffee place being closed the entire time. We were hoping it would have been open some. One other complaint was that we called the front desk 2 times asking for someone to send extra pillows and blankets and nobody ever brought them. Luckily the next day my husband was able to ask the housekeeper and she left some. We definitely want to come again and hope to get the full experience.
Tonya Neely26-07-20
Best experience of our life
My Name is Nicholas Longley I stayed at your Hotel Catalonia Playa Maroma in Mexico July 7th to 14th 2020. First, let me start by saying I have traveled to over 32 countries in the world and this by far was the greatest experience of mine and my wife's life. Our treatment was nothing short of amazing. when I arrived due to the COVID 19 there were a few issues that I was not happy about but Ms. Tattiana and her assistant were extremely helpful and went out of there way to assist me with my issues they even upgraded my room for the last 3 night to the best room in the hotel as it was my honeymoon I was super grateful. the animation team was extremely friendly and fun to be around I would like to give a special nomination to Lizbeth Patricio who made our stay such a delight this young lady's smile and energy made my whole trip she is a credit to the hotel Catalonia company. I will be recommending your company and hotels to all of my business and social media following as you have truly made my well-needed vacation the best I can honestly remember. Once again many thanks to you and your employees I hope you can find the time to pass my commendations to your senior management and the named employees at Hotel Catalonia Maroma MX
Nicholas Longley21-07-20
much needed getaway
We would like to thank all the staff for a wonderful stay. From the moment we arrived we felt very special. We were given an upgrade and received a nice gift in our room for our anniversary and my birthday. All of the staff were great and the food was excellent. The only issue we had was the bed made a lot of noise, but we did not complain because they had been so accommodating. We will definitely go back again.
Robb Brazzel20-07-20
Vacation review
I have traveled to Mexico several times. First time at your hotel. It was OK, but not sure I would stay there again.
TERRI LYNN SANDUSKY20-07-20
First timers but we will be back
We were first timers at your resort. However, this will not be our last. Our family of 4 had a wonderful time. The staff was very friendly and took amazing care of us. My children ages 18 and 16 loved the animation team and interacting with them. They are all amazing! Enrique the pool waiter took amazing care of us too. House keeping was top notch! You guys are all amazing! Thank you, thank you, thank you for making my daughter graduation trip and our vacation special and memorable!
SHONNA R VOIGHT20-07-20
Amazing trip
Wow this resort was amazing. The food was so good and they are doing all they can with the pandemic including eliminating buffets. While all of the restaurants weren't open, they made sure there were different options every night and we had no problems making our reservations. Everything was perfect and the entertainment team did a great job keeping everyone entertained.There was always someone going around the pool making sure I had a drink if I needed one. What an incredible job!
Katherine Durkin14-07-20
Weekend getaway.
We had an excellent time at Catalonia playa Maroma. We were one of the first visitors since they reopened. We had a beautiful suit with a private pool. The water was very warm. There were very few people there. It was great. The resort had many procedures in place to social distance to ensure safety. All staff wore face coverings and shields. Visitor masks are encouraged especially in waiting areas or gathering areas but not required at the pool or beach.
Larry Grenet13-07-20
Excellent place to relax!
We truly enjoyed our stay. Many amenities were closed during our stay due to the current crazy. However, given the restrictions, Catalonia did a great job in accommodating the guests. Restaurants were rotated to get the experience of each, even if it were in a different location. We look forward to visiting again when the property is fully open. Thank you for the hospitality.
DAVID STUTES11-07-20
Wonderful!!
Resort is beautiful. Staff is very friendly and always willing to help. I felt very safe. Every precaution for safety was taken by this resort - from all employees wearing face shields and masks, to temperature checks before entering restaurants, and hand sanitizer being readily available. This is a beautiful place to enjoy a vacation. Good was very delicious and beach was breathtaking! I can hardly wait to go back again
MICHELLE RANDALL08-07-20
Weekend getaway
My husband & I were pleased to get away after being Quarantined. We were quite pleased with our stay at Catalonia Marmola, the rooms were large & clean. The pool was nice and deep, and lively with the pool bar& music. Al a Carte restaurant Belove was one of our favorites, the presentation was excellent, and food was very tasty. Additionaly we enjoyed seeing all the wildlife, baby Coatis, butterflies..
MONIQUE MATODOBRA01-07-20
Catalonia - During Covid
Had a great time staying at Catalonia Playa Maroma this past week. Because of the craziness going on in the world, the hotel only was about 15% full of guests. Some things like the traditional buffet and evening entertainment were closed which was a bummer. One other negative was the massive amount of seaweed on the beach, which they were slowly removing. Just about 1/2 mile down the beach there was no seaweed. Overall, however, things went well. Check in and out was a breeze since very few guests were there. The resort was very clean and they took extra steps to ensure cleanliness, including mandatory hand sanitizing when entering restaurants, guests couldn't serve themselves, regular temperature checks, etc. Food was awesome in the various restaurants. Most all of the staff was very accommodating and friendly. Great trip!
JAMES WILLIAMS30-06-20
Covid trip
First of all, I understand that you just reopened, that said, my expectations were lowered because a lot of your facility was not up and running. Staff is very friendly and most accommodating. I would have liked to have seen more actual buffets for breakfast and lunch... meals at nite were elegant and tasteful.Sadly, the beach was riddled with seaweed, which made beach almost non existent. After a couple of days at the resort... more people showed up and made the experience much better. Finally opening the pool bar was a major PLUS. Room was adequate, but having only a shower was a bit of a let down. Would have liked to have a bath, too. Overall, we thank you for the visit. and at the reduced rate..it was well worth it. thank you again
DOUGLAS E KACSIR24-06-20
Janet & Linda's Adventures
Catalonia Playa Maroma was great. We had fun playing pool volley ball and bingo. The staff was wonderful, and the food was very good and so where the drinks. We would definitely stay at Catalonia Playa Maroma again.
JANET VAN SKIVER23-06-20
Our stay at Catalonia Maroma Beach March 7-14 2020
This was our 12th time in Mexico and each time we stay at a different resort. The grounds and the beach at the Catalonia are beautiful, the room however is VERY OUTDATED but clean. The air conditioning is as loud as a jet engine making sleeping nearly impossible while it was on.
NORMA PEACH27-03-20
schöne Reise
Leider gab es keine Möglichkeit, während einer Rundreise einen nicht benötigten Koffer zu parken.
Monika Mayr25-03-20
Unknown
Good
PIERRE LAGASSE24-03-20
Good
Great experience
PETER THIESSEN23-03-20
17 Tage genossen
Alles prima
JOERG SPRINGER21-03-20
The best 5 stars ⭐️
First time in Mexico, when our travel agent was looking for us and she sent us this resort we absolutely love it. The colours, the greenery it was absolutely beautiful. We enjoyed everyone at this resort. So many kindness all the time! Everything was fresh, and quickly. I love how they had the hot tub (not really hot) our kids were always there playing with other kids. Love the fact that the pool was a 2 second walk to the beach so we can enjoy both of them. Highly recommend this place. Thank you again!
MICHAEL PEREIRA19-03-20
Great Resort!
This resort is absolutely beautiful! Very friendly and helpful staff everywhere! The beach was gorgeous! Restaurants were delicious! Highly recommend!
SUSAN GRAY19-03-20
Catalonia Maroma Beach - our experience
While the hotel, grounds and beach were beautiful, and the food was good, our room experience was a little less so. Starting at day 1, whenever we sat on the toilet, we got dripped on from the fan above us. It got progressively worse, and every day, we went to the desk and mentioned it. It got so bad that the ceiling started to leak as well, and the 'drip' became constant and fast, resulting in a flood of water on the floor. On about the 7th night, we finally spoke to someone at the front desk who called maintenance and had him come to our room immediately. My roommate had taken pictures of the wet, falling ceiling. He dried everything out, but the next morning, there was 1/2 inch of water on the floor. We were afraid to turn on the light or fan as we did not want to get electrocuted, so we showered by the flashlights on our phone. In addition to that, the lights on one section of the ceiling kept flickering during the night, even though the switch was turned off. It was kind of scary as we didn't know if it would start a fire. In addition, we had paid for a premium room - updated with sitting area, but our sitting area consisted of a padded chair in the corner. I expected 2 chairs at a minimum. Between that and our electrical issues in our updated room, I was not impressed.
JOANNE RUSSELL18-03-20
Good
Had a great time
CORY SILBERNAGEL17-03-20
Good family resort
Friendly staff, clean rooms, a variety of good food and a fantastic coffee spot - our family enjoyed it and my 9-month old daughter liked it too!
EDIN MUSIC15-03-20
Good time had by all
Beautiful beach good food loved the unlimited ala cart restaurants. Didnt need reservations Nice having service around the pool really enjoyed the cleanliness at the pool. Hate when people leave galf emptied drinks spill them and leave food every wear. Non of that here everything was always clean. Excellent staff
SHARON MARIE MINDLE15-03-20
Birthday Trip
Enjoyed our stay, rooms were nice, nothing special, the grounds are very nice, beautiful beach and pool. Staff were all very polite and helpful. Food in the restaurants was definitely sub par, we walked out of one of the restaurants upon receiving our food as it was of very poor quality. The buffet food was better than the restaurant food. Travel from the airport to the hotel was terrible, the cab drivers are like piranhas and overcharge terribly. No hotel shuttle provided. If we go back to Cancun I think we would definitely look for different accommodations.
Derry Pearce Derry Pearce14-03-20
Overall perfection
Exotic ambiance, great staff at every level, clean infrastructures , superb beach, great pool for young and older, satisfying buffet, good restaurant choices
OLIVIER REYMOND14-03-20