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Hotel Catalonia Privileged Maroma
THE HOTEL
The hotel, which is located at a privileged point on the Caribbean coast, is named after the magnificent beach known as Playa de Punta Maroma. Surrounded by lush mangrove forests which are native to the Yucatan peninsula, the hotel is located in an area of astonishing, scenic beauty.
It’s the perfect destination to enjoy a vacation which combines relaxation and tourism: on any given day you can visit a beautiful white sand beach caressed by turquoise waters.
More detailsLOCATION
See location
ROOMS
Privileged Romance Room (Adults Only)
x 2
+ Info
Elegant, light filled and very welcoming. It offers everything you need for your dream honeymoon: Natural and light colors, cushions and canopies… They have a jacuzzi on the balcony. Happy Honeymoon! Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged superior room
x 2
+ Info
Spacious rooms with fine modern details included in their decoration. The dark wood adds an elegant and welcoming touch to your stay. They have a king size bed or two twin size beds. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Habitación Privileged Superior Ocean View
x 2
+ Info
The privileged superior ocean view rooms are spacious and with beautiful modern details in their decor have a privileged ocean view. Its dark wood gives the room an elegant and cozy touch. They have a king size bed. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged Superior Pool View Room
x 2
+ Info
Spacious rooms with fine modern details included in their decoration. The dark wood adds an elegant and welcoming touch to your stay. They have a king size bed or two twin size beds. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged Suite Ocean View & Swimming Pool
x 2
+ Info
Our gorgeous Suites have a fabulous hot tub on the terrace and beautiful sea views that complement its exclusivity and distinction. They have a special distribution where space is divided in a harmonious and comfortable way, establishing an atmosphere of intimacy and relaxation, perfect for creating unforgettable memories. The design of retro-inspired furniture, combined with the bright colors in the details and more geometric lines give a modern vintage touch with regional accent in his graphic works. Children under 18 not permitted. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged Romance Deluxe room (Adults Only)
x 2
+ Info
The new Privileged Romance Deluxe rooms are exterior and very comfortable. Elegantly decorated in a modern and contemporary style. They have furniture of great warmth. Reserving this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).
Privileged Suite Room
x 2
+ Info
The new Privileged Suite rooms are spacious, comfortable and very bright. With a modern design, they include a large furnished terrace, a living area with a sofa bed and a king-sized bed. Booking this room will make you a Privileged guest and you can enjoy the Privileged All Inclusive pack (see details in Helpful Information).
FACILITIES AND SERVICES
WE OFFER
To start the spa experience... Foot ritual, body exfoliation, scalp massage, facial moisturisation, back, neck & shoulder, tired-legs.
Massages Swedish, sports therapy, holistic, deep tissue, aromatherapy, reflexology, hot stones.
Beauty Salon Hairstyle, makeup, haircut, manicure & pedicure service
Body Treatments with after-sun body wrap or chocolate body wrap.
Spa Facilities 4 indoor treatment rooms, 1 garden for couples’ treatments, sauna, steam bath, jacuzzi, beauty salon.
Facial Treatments Deep cleansing, For men, Ultra-moisturising, Anti-aging.
POOL
Large pool with dedicated areas for activities, children and relaxation as well as a deeper area for diving.
SPORTS
All sports activities and facilities are designed to ensure you have an unforgettable time.
DAYTIME ENTERTAINMENT
Choose the activity you like most and enjoy your Caribbean holiday.
EVENING ENTERTAINMENT
The activities continue at the hotel facilities in the evening.
WE OFFER
Pool with dedicated areas for activities, children and relaxation. We arrange weekly parties with live music.
Kids’ activities Mini Club for kids with scheduled activities and specialist staff.
Swim with dolphins
Excursions service
Aerobics and aqua-aerobics
Sports activities Gym, football, beach football, tennis and archery.
Dance classes
Non-motorised water sports Kayaks, dive centre, snorkel equipment, introduction to diving classes in the pool.
Evening shows and disco With live shows and entertainment.
Catalonia Privileged Maroma PHOTOS
HOTEL SERVICES
Disabled access
A/C
Car rental
Day and evening entertainment
ATM in hotel
Kids’ club
Activities bookings
Gym
Jacuzzi
Own car park
Pool
Shopping village
Sauna
Spa
Free Wi-Fi throughout hotel
Weddings
Get married in paradise! There are white sandy beaches in store for you at our resorts on the Riviera Maya. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts’ complexes.[...]
Weddings at the Catalonia Privileged Maroma
Sitting on one of the best beaches on the Riviera Maya, the Catalonia Privileged Maroma hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. Located 30 minutes from Cancún airport, this beautiful hotel provides many services for celebrating your special day surrounded by your loved ones. You will find many activities for all the family at the Catalonia Privileged Maroma hotel. Choose an original way of surprising your partner from one of our romantic packages, whether dinner on the beach or a romance suite. Our team of wedding planners will take care of every detail so all you’ll have to worry about is having a good time. They will assist you in making your booking and arranging your wedding, in addition to advising you throughout the process on what is most suited to you to make everything perfect. Check out our wedding packages to find the one that best meets your requirements.
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YOUR PERFECT EVENT WITH CATALONIA HOTELS & RESORTS
CUSTOMISED ASSISTANCEWe will assist you to make your event perfect
EXCLUSIVE SERVICESMake your special day complete with our exclusive services
UNIQUE GASTRONOMYOur gastronomy will always be on a par with your event
CUSTOMISED QUOTEWe adapt to your needs so that your event is a success
exclusive services
Wide range of services for a perfect event
Mayan ceremony
A symbolic Mayan ceremony is an unforgettable, unique spiritual ritual at which a couple exchanges vows. It is conducted by a Mayan shaman in his native tongue who sends his blessings to the four cardinal points to celebrate the union of the couple’s souls. Pre-Hispanic chants are sung during the ceremony.
Upgrade
Indulging you and satisfying your every wish is our byword. That’s why we’re offering you this upgrade so that you can enjoy exclusive amenities, added extras, and more comfortable and better located rooms.
Alegría Spa
Choose from a long list of treatments such as massages, facials, body treatments and special rituals for couples, ideal for relaxing and enjoying your stay with us.
Honeymoon
Fall in love with our honeymoon suites while you enjoy paradise with your partner. Let us indulge you whenever you feel like it with a couples’ massage, a romantic dinner, breakfast in your room, amongst many other added extras.
Beauty salon
We have the ideal place for you at all our resorts in the Caribbean so that you have everything on hand and you’re ready for your special moment. We offer hairstyling, makeup, manicures, pedicures and many other services.
OPINIONS Catalonia Privileged Maroma
What do other users think of the Catalonia Privileged Maroma?
Fuente: GRS de Review Pro
8.2/ 10Based on 716 comments
LOCATION OF Catalonia Privileged Maroma
Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710 . Playa del Carmen
Carretera Federal 307, Chetumal – Puerto Juárez, km 306 + 250, 77710, Playa del Carmen
8.2/ 10
Maroma Beach
0 km
Maroma Marina
7.3 km
5ª Avenida Playa del Carmen
18.1 km
X-PLOR Park
26.9 km
X-CARET Park
27.7 km
Isla Cozumel
37 km
XEL-HA Park
65.7 km
TULUM archaeological zone
79.7 km
Ruins of Tulum
87 km
Coba
127 km
Sian Ka'an Biosphere Reserve
194.4 km
Chichen Itza
233 km
From airport:
Cancun International Airport
40.4km - approx USD40 in taxi.
USEFUL INFORMATION
Arrival time
After 3.00 pm
Departure time
Until 12 midday
Children
Children may stay.
One free crib per room (on request)
Extra beds
Extra beds (on request)
Pets
Pets not allowed
Accepted payment methods
Consider
If the name of the credit card supplied when booking at the Catalonia Privileged Maroma hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date. If the card is invalid, we will contact you to request a valid card. If more than 24 hours have passed, the reservation may be cancelled.
For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.
Children between 7 and 11 years old are Juniors and benefit from a 50% discount on the adult price. Children between 0 and 6 years stay free.
Payment: Mexican peso, Euro, Canadian Dollar, Pound Sterling and the following credit cards: Visa, Amex and MasterCard. In accordance with the law in Mexico, cash payment in USD is not accepted.
Environmental Sanitation Fee not included: 25.50 MXN ($1.3 USD) per room and night to pay at the hotel.
The hotel has a free dedicated car park. Booking not necessary.
Our Privileged guests enjoy the benefits of the All Inclusive service in addition to these exclusive advantages described in the Privileged All inclusive Pack:
Privileged distinction, 24 hours room service, 10% Discount on massage or any treatment in our Alegría Spa, reservation required, One access to Spa wet area (subjected to availability), Beach towels service delivered in the room, Turndown service, A la carte special menu for breakfast, lunch and dinner offer at exclusive restaurant, Exclusive area at the beach with snack and drinks service, 10% discount in romantic dinner, 10% discount in boutique and shops, 10% discount in all extra services at the hotel, Early check-in and late check-out (3pm) subjected to availability
Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages: Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location might change), Couple massage – 30 minutes, Special room decoration.
Spa: Entrance to spa not permitted to children under the age of 18. The hotel does not accept cash payment in USD.
Requests regarding bed options are subject to availability.
Adaptors: 110 volts. American connection (no need to bring own adaptor).
Need a transfer to the hotel?
Transfer to and from airport/railway station
November trip to Catalonia Playa Maroma
This was our 3rd or 4th visit to Catalonia Playa Maroma. We love visiting all the Catalonia properties in Mexico, but Maroma is my husband’s favorite. The beach is usually very wide and calm. The recent hurricanes and tropical depressions caused some damage to the resort, but the staff is busy making everything wonderful despite the fury of Mother Nature! All the employees are working so hard and take excellent care of the guests. We are coming back in February, if all goes as planned
MARSHA JOHNSON19-11-20
Great Week
We had a great time at the resort. We got in before check in time and were sent to eat some lunch. We came back, checked in, and Mario helped us to our beautiful room. The resort itself is lovely, and very clean and the food and drinks were good. All of the restaurant staff were amazing, especially in a challenging time. Everyone was wearing masks, we had our temperature checked in the morning, and there were lots of hand sanitizer stations. Any problems that we had were resolved quickly by the hotel staff (and they were minor). My only minor complaint is that the "hot tub" was just barely lukewarm but that didn't stop us from enjoying the pool.. We will certainly be back to enjoy the resort again.
Melissa Landry16-11-20
Catalonia Maroma the best
Rooms, service, friendly staff, and safety protocols at a very high standard, ....as usual. Facilities, beach top notch after 3 hurricanes. Cleanliness outstanding.
LARRY MCNEILL16-11-20
Great experience
We spent 5 nights at Catalonia and enjoyed every minute of it. The staff was very friendly and accommodating. Food was delicious.
Darya Tarassova16-11-20
LAID BACK RELAXING VACATION
Even though the resort was beat up by the hurricanes and things shut down by COVID, we still had a wonderful, relaxing time. The staff was wonderful, the pool and beach was beautiful. We will definitely be back.
lloyd clark02-11-20
Another Great Vacation
We stayed at Catalonia Maroma it was supposed to be 15 days but mother nature rerouted us to sister hotel Catalonia Riviera Maya for 2 nights. It was great to see all of the workers especially Jesus, Janeth, Quirino, Bernabe, Francisca, Miguel, Ivonne Abagail Carlos Luis Fernando, Omar, Thedora, Alberto and the bar staff Anna & Martha. Also a great thanks to our concierge Mariel and butler Adrianna. A special thanks to Mariella for welcoming us back with a sign in our room. A special thanks to Vanessa for helping us change our departure shuttle from Riviera Maya to the airport.
MICHAEL GLEN GERCIE01-11-20
Amazing vacation
This was by far the best All-Inclusive resort we have stayed at. We travel during our Anniversary, and we were very surprised about all the attention that we got. Enrique was amazing to do all the arrangements also to book all the a-la cart restaurants for us. He was really nice and helpful. Rooms - Very spacious and clean. Bathroom - Large and clean. A La Carte Restaurants - Different themes every night. lots of choices and delicious! Beach - lots of chairs, sand is amazing and clean. Smooth sand. Nightlife- Amazing shaws or Dance Nights, we had lots of fun. Service- Super helpful and efficient We would stay here again in a heartbeat
IRINA SERBANOIU26-10-20
Third time there
Very happy with Catalonia! Excellent staff!
Kristie Hale19-10-20
Great service
Loved our stay at this hotel. Celebrated my birthday and anniversary.
Marcus Evans28-09-20
Waiter
xxxx
Jouni Viitikka03-09-20
Amazing. Beach. Great service
Our stay at Catalonia during Covid was fantastic. Resort was at very low capacity so almost had the place to ourselves. Beach was fantastic and very relaxing. Almost always had it to ourselves. Food was great and service was great as well. Staff kept it very clean and followed Covid precautions to a T. Night show was a little less desirous. For a family resort it was frustrating to have girls dancing with their bottoms hanging out and not necessary.
Clint Baker02-09-20
An unforgettable experience
7 days of pure pleasure for me and my daughter. Comfortable accommodation, cleanliness and security evident in all hotel facilities. Congratulations and thanks to the fantastic Team for the loving and attentive way we were treated.
ALIPIO GUEDES FILHo24-08-20
Great time!
This place was so relaxing. Spa was awesome
Markisha Jochem24-08-20
Excellent experience
Clean and beautiful. Staff were top notch!
Scott Nelson22-08-20
Another great week at Catalonia
My family and I visited Catalonia last year and opted to repeat the experience this year. The outstanding resort staff rewarded us for this decision each day we were there. Catalonia Playa Maroma is a photogenic and well-run resort with excellent staff and several high quality restaurants. As they were operating below 30% capacity during our stay (as per local law), the buffet was closed and only two restaurants per evening were open. The quality of neither the food nor the service suffered as a result. Appropriate health precautions were rigorously observed by all staff. Catalonia is a very relaxing time for us and we look forward to returning in 2021.
KEVIN CLARKE17-08-20
Another Amazing Vacation
This is our second time at Catalonia Playa Moroma and it won't be the last. We enjoyed our stay from the moment we arrived. We stayed 7 days and each day we were treated with such exceptional customer service, every single person went out of their way to make us feel welcome and safe. The clean and safe measures were followed meticulously and made us feel very comfortable. We loved that many of the staff members called us by name and knew our drink/food preferences before we even sat down. Our room was beautiful and our housekeeper kept it in perfect order for us every day! There are not enough words to describe how wonderful you all made our vacation, can't wait to see you all again!
ALISON MIMS17-08-20
Absolutely amazing
This resort is absolutely beautiful. They are number one on keeping it clean and safe for everyone. The staff is super friendly and helpful. The food is phenomenal. We will definitely be back.
CAROLYN MAYS15-08-20
Excellent service
Although we were disappointed in some ways (some amenities not available and the beach and water being infested with seaweed), we understand that is just part of the current situation and/or things that were out of the resort's control. Otherwise, our stay was very enjoyable and the staff went out of their way to serve us. The hospitality and attention to detail by the staff really made us feel pampered and taken care of. Thank you.
John Mannion27-07-20
Ready to go again!
We had such a great time during our stay. The staff is awesome and so very friendly. We also thought the food was delicious. We knew there were a lot of things that would be different since they were taking precautions for Covid. As a nurse, I was VERY impressed at everything they were doing for this. My only complaint would be that there needs to be some type of schedule each day so we would have been able to know what was or was not going to be open. For example, we got there Saturday and the food trucks and crepe place were all open both days. We had planned to eat tacos for lunch Monday and it never opened. If you would give some type of schedule for each day people would be able to know their options ahead of time. Just like the coffee place being closed the entire time. We were hoping it would have been open some. One other complaint was that we called the front desk 2 times asking for someone to send extra pillows and blankets and nobody ever brought them. Luckily the next day my husband was able to ask the housekeeper and she left some. We definitely want to come again and hope to get the full experience.
Tonya Neely26-07-20
Best experience of our life
My Name is Nicholas Longley I stayed at your Hotel Catalonia Playa Maroma in Mexico July 7th to 14th 2020. First, let me start by saying I have traveled to over 32 countries in the world and this by far was the greatest experience of mine and my wife's life. Our treatment was nothing short of amazing. when I arrived due to the COVID 19 there were a few issues that I was not happy about but Ms. Tattiana and her assistant were extremely helpful and went out of there way to assist me with my issues they even upgraded my room for the last 3 night to the best room in the hotel as it was my honeymoon I was super grateful. the animation team was extremely friendly and fun to be around I would like to give a special nomination to Lizbeth Patricio who made our stay such a delight this young lady's smile and energy made my whole trip she is a credit to the hotel Catalonia company. I will be recommending your company and hotels to all of my business and social media following as you have truly made my well-needed vacation the best I can honestly remember. Once again many thanks to you and your employees I hope you can find the time to pass my commendations to your senior management and the named employees at Hotel Catalonia Maroma MX
Nicholas Longley21-07-20
much needed getaway
We would like to thank all the staff for a wonderful stay. From the moment we arrived we felt very special. We were given an upgrade and received a nice gift in our room for our anniversary and my birthday. All of the staff were great and the food was excellent. The only issue we had was the bed made a lot of noise, but we did not complain because they had been so accommodating. We will definitely go back again.
Robb Brazzel20-07-20
First timers but we will be back
We were first timers at your resort. However, this will not be our last. Our family of 4 had a wonderful time. The staff was very friendly and took amazing care of us. My children ages 18 and 16 loved the animation team and interacting with them. They are all amazing! Enrique the pool waiter took amazing care of us too. House keeping was top notch! You guys are all amazing! Thank you, thank you, thank you for making my daughter graduation trip and our vacation special and memorable!
SHONNA R VOIGHT20-07-20
Amazing trip
Wow this resort was amazing. The food was so good and they are doing all they can with the pandemic including eliminating buffets. While all of the restaurants weren't open, they made sure there were different options every night and we had no problems making our reservations. Everything was perfect and the entertainment team did a great job keeping everyone entertained.There was always someone going around the pool making sure I had a drink if I needed one. What an incredible job!
Katherine Durkin14-07-20
Weekend getaway.
We had an excellent time at Catalonia playa Maroma. We were one of the first visitors since they reopened. We had a beautiful suit with a private pool. The water was very warm. There were very few people there. It was great. The resort had many procedures in place to social distance to ensure safety. All staff wore face coverings and shields. Visitor masks are encouraged especially in waiting areas or gathering areas but not required at the pool or beach.
Larry Grenet13-07-20
Excellent place to relax!
We truly enjoyed our stay. Many amenities were closed during our stay due to the current crazy. However, given the restrictions, Catalonia did a great job in accommodating the guests. Restaurants were rotated to get the experience of each, even if it were in a different location. We look forward to visiting again when the property is fully open. Thank you for the hospitality.
DAVID STUTES11-07-20
Wonderful!!
Resort is beautiful. Staff is very friendly and always willing to help. I felt very safe. Every precaution for safety was taken by this resort - from all employees wearing face shields and masks, to temperature checks before entering restaurants, and hand sanitizer being readily available. This is a beautiful place to enjoy a vacation. Good was very delicious and beach was breathtaking! I can hardly wait to go back again
MICHELLE RANDALL08-07-20
Weekend getaway
My husband & I were pleased to get away after being Quarantined. We were quite pleased with our stay at Catalonia Marmola, the rooms were large & clean. The pool was nice and deep, and lively with the pool bar& music. Al a Carte restaurant Belove was one of our favorites, the presentation was excellent, and food was very tasty. Additionaly we enjoyed seeing all the wildlife, baby Coatis, butterflies..
MONIQUE MATODOBRA01-07-20
Catalonia - During Covid
Had a great time staying at Catalonia Playa Maroma this past week. Because of the craziness going on in the world, the hotel only was about 15% full of guests. Some things like the traditional buffet and evening entertainment were closed which was a bummer. One other negative was the massive amount of seaweed on the beach, which they were slowly removing. Just about 1/2 mile down the beach there was no seaweed. Overall, however, things went well. Check in and out was a breeze since very few guests were there. The resort was very clean and they took extra steps to ensure cleanliness, including mandatory hand sanitizing when entering restaurants, guests couldn't serve themselves, regular temperature checks, etc. Food was awesome in the various restaurants. Most all of the staff was very accommodating and friendly. Great trip!
JAMES WILLIAMS30-06-20
Janet & Linda's Adventures
Catalonia Playa Maroma was great. We had fun playing pool volley ball and bingo. The staff was wonderful, and the food was very good and so where the drinks. We would definitely stay at Catalonia Playa Maroma again.
JANET VAN SKIVER23-06-20
schöne Reise
Leider gab es keine Möglichkeit, während einer Rundreise einen nicht benötigten Koffer zu parken.
Monika Mayr25-03-20