Honeymoon

The entire staff from the front desk, restaurants, pool areas, maids and gardeners at the hotel property was all so courteous and helpful. They made us feel so special and it was a pleasure staying at the Catalonia Privileged Maroma. A special thank you to Mr. Rodrigo Lopez the manager of Be Loved Restaurant at the property. Mr. Lopez was so friendly, courteous and made sure my wife and had the upmost in professional service at all times. We thoroughly enjoyed our stay at Catalonia Privileged Maroma and have plans to visit again soon. Thank you.. Respectfully, Michael & Kathy Gray

Michael Louis Gray01-06-21

Great drinks, great service

Definitely good place with little kids. Warm water in the pool, not long distance, not to crowded. Buffet was okay but drinks were good. Burgers and crepes by the pool/beach were awesome. Quite, not too loud. Coming back soon.

Nataliia Dushkevych31-05-21

Catalonia Riveria Experience

Good accommodation, great staff, mediocre food selections(taste vary from bland to too salty every single day). Beaches has gorgeous white sand and palm trees, but overwhelming with seaweed. Activities were subpar for post pandemic conditions. So, overall 3 stars out of 5 for this experience.

CHITO F SANTOS31-05-21

Good service, nice stuff

Stayed at Catalonia playa maroma for about week with my mom. It is nice, friendly hotel. Stuff is amazing, foods are okay. Drinks taste little mixed with a lot of water, rather than alcohol or coffee, but overall it was worth of money that was paid.

DODO DEVIDZE31-05-21

Beautiful Resort

This resort was beautiful and the staff was extremely helpful and nice minus one gentlemen from Bloved. The only recommendations I have is having the pool stay open longer as 8pm was extremely early I feel as though 10pm would have been a more reasonable time in my opinion. And also being more responsive with room service requests. I had to call multiple times for towels and I still did not receive the towel sizes I requested.

Reneasha Hudson28-05-21

Good Value, But...

Seaweed covered beach and in water big negative. Everyone understands not much the resort can do, although some resorts do a better job of removing than others. Also need to be able to change large US bills for smaller bills to tip deserving staff. Finally, reservation restaurants, with exception of hibachi, needs improvement. Staff, grounds, rooms all nice.

JAMES MURPHY27-05-21

Catalonia Marona

Beautiful beach. Excellent waiters, bartenders(especially the beach), & housekeeping. Reception not so welcoming or forthcoming with fulfilling a working hair dryer request.

RICHARD STEVEN ERICKSON25-05-21

In the Jungle

We had a wonderful time! The beach & the jungle best of both worlds! The service was great! The food was lovely, not completely 5 star most likely because of the covid situation. Very clean, very nice people! Sergio & Jesus at the front desk were great! Ana in the photo shop was top notch! We would visit again!

Shannon Pardue24-05-21

Great place and value

We had a fabulous time at the resort. Staff were very friendly and helpful. Check-in was easy. It's a villa style resort, you get to see many fauna and animals, beautiful setting. Beach is beautiful with plenty of shades and chairs. We did not know there's so MUCH seaweed this time of the year. At times, it's impossible go into the water because too much seaweed, which is beyond anyone's control. We can see they are working very hard to clean seaweeds that was washed ashore. Food was great. Only one ala carte restaurant open each night, buffet is available for all 3 meals each day. Fruit juice at the Ma Loo was great, but it's only open on certain days. We saw two shows, the dance crew work very hard to put up good shows.

Beng Yeap22-05-21

Slightly above average stay

Overall we had a great time at the resort and were very happy that we decided to book the Privileges category of rooms and were able to take advantage of the Beloved Restaurant given that the resort really only had the buffet and one restaurant open for dinner each evening. The resort was fairly full so it often took upwards of 1.5 hours to actually get a seat at a dinner table. We are avid travelers and have a YouTube travel channel so we know the expectation well and 1.5 - 2 hour waits for dinner are unacceptable. We get it that staff ramp up is tuff during pandemic times, but we have been to The Grand, Excellence Playa Mujerus, Moon Palace Sunrise, and Secrets Maroma Beach in the past year and did not experience these type of waits. Overall service and the staff were very accommodating and working hard to make the best of the challenging situations. We especially appreciated the activities team for morning aerobics, and the pool and beach volleyball. Drink service was consistent and staff worked very hard to keep us hydrated. The resort is very nice and clean and the Wi-Fi worked well for us. Room service was good, but overall the biggest downfall was the lunch and dinner situations. The hotdogs and hamburgers were not good, so we stuck to the Beloved Restaurant and enjoyed wonderful fish tacos daily. Finally, I am not a fan of towel cards and having to track my towels each day or carry a towel card that I had to continually keep track of. I would recommend that you move away from the towel cards and go with the honor system. The beach was a little less groomed than what you find next door at Secrets Maroma, but I know from experience you pay a higher price for this type of offering. Will we consider Catalonia in the future, probably, but will most likely return to the Royal Catalonia Tulum where we have stayed before and enjoyed slightly more. Hope this helps!!

Ryan Nielson21-05-21

Very Fun

Amazing trip with friends, very great atmosphere and amazing people who work there.

Jordan Kelley20-05-21

Great Value

The resort was a great value. There were some things that I think could have improved. A lot of the shops were closed or had very limited hours. I think this was due to COVID. Also, the pools closed early - again I think due to COVID. One thing to note is that you cannot get food all the time. There were restricted days/hours for everything. Still, the staff was friendly and the value was unbeatable. The beach had A LOT of seaweed. I don't know if it was seasonal or normal but otherwise the beach was incredible.

Brittany Mancini18-05-21

Отличный отель за адекватные деньги

Посетил 41 страну мира, сравниваю с посещёнными отелями, включая Catalonia Bavaro Punta Cana Dominican Republic и Barcelo Occidental Tucancun Mexico, Riu Dunanar Mexico. Все эти отели посетил в ковидное время в 2021 и делюсь впечатлениями. Здесь отличный персонал, здоровается и жизнерадостный, готов услужить и не прячется от тебя. Менеджеры, поощрите их)). Уставших совсем мало и они все равно работают. Не жалейте чаевых, они умнички. Отель из дешёвых и он великолепен за эти деньги. Еда шикарная, фишка сети - фрукты, их навалом, считайте: манго, маракуйя 2 вида, ананас, грейпфрут, апельсин, дыня зелёная и жёлтая, папайя, яблоки в ассортименте, киви, виноград зелёный без косточек и красный с, банан, арбуз, изюм, клубника, малина, инжир, клюква, кокос. И это можно брать самому благодаря продуманной системе с перчатками и антисептиком, без очередей и нервотрёпки. Завтрак здесь лучший, только сеть риу будет покруче, но там и цена соответствующая. Людей мало, к выходным поток увеличивается, но всё равно мест навалом на пляже и у бассейна. На барах алко с 11, льют не жалея, от души, привет Базилио. На лобби делают красивые коктейли. Восхитительные бургеры в снэк баре. Ежедневно пополняется минибар, включая пиво. Персонала достаточно, чтобы не возникало очередей, хорошо обслуживают. Пляж песчаный, нет торгашей. Увы, прибило водорослей, поэтому насладиться прекрасным карибским видом удалось только пару дней. Номер брали дешёвый, но с ремонтом, который действительно был и всё работало. Из прочих плюсов отмечаю москитные сетки в номере, наличие животных на территории : носухи, птички, обезьяны, игуаны. Пруд и теплица с бабочками заброшены, надеюсь на скорейшее восстановление. Вообще территория красивая средних размеров с зеленью, джунглями и кучей мест для фото. Задорная анимация, чистый теплый бассейн. Великолепный интернет везде. Из минусов: алякарты без предварительной записи, что вызывает очереди и хаос, сделайте пожалуйста бронирования заранее. Также упорно не пополняли запас бутилированной воды в номере, пока не попросил на рецепции. Всё, жалеем, что переехали в Occidental Tucancun, так здесь было здорово и дешевле. После Доминиканы данная сеть в Мексике оставила очень хорошее впечатление и однозначно будет рассмотрена при будущих путешествиях. Спасибо, так держать!

Viktor MilkoChernomorets18-05-21

Another amazing stay

This is my second time in this resort and I can't wait to come for a third time. Room was beautiful and relaxing. Good food with plenty of options for dinner. Loved the animation team. Guests are very relaxed and friendly, easy to meet other people. Staff is very friendly. Reception can be upgraded, staff is sometimes not knowledgeable about the resort. Excellent value for money ratio.

Toni Pozar17-05-21

Great service and hotel

We had amazing 10-day stay at Catalonia Playa Maroma. The staff was providing excellent service - very attentive and helpful to deliver best in class experience. The hotel hygiene is high which is greatly appreciated at Covid times. Food was very delicious. Beach is just a paradise. Would recommend and return

Kaloyan Bilyarski11-05-21

Awesome Family Friendly Resort!

We stayed at Catalonia with our 19 month old toddler. All of the staff at Catalonia were warm, welcoming, and accommodating. This was our first trip with the baby and everything we needed was provided. The food was good and the entertainment was great. I would highly recommend staying here if you have a family. The all inclusive price can't be beat!

Amie Peterson07-05-21

Comfortable Stay

Room was clean, were able to eat good food and have good drinks. The pool was clean and well taken care of, as was the beach area. Very nice hotel.

COLTEN R RANSDELL07-05-21

Perfect!

Wonderful place.

NAJIM SAMI BELALIT01-05-21

Beautiful vacation

The resort was perfect. Very clean and just as pictured. Pool area was beautiful, the romantic honeymoon room was wonderful with hot tub on the patio, the food was great, as well as the drinks, the beach was gorgeous, and the staff was very friendly! Highly recommended!

JEAN KYONG DUFFY28-04-21

Excellent hotel - Outstanding staff!

Even though not all of the restaurants were open and some things were limited (like evening entertainment), my stay at this resort was amazing! The service is stellar; the food is excellent; and the location is great. The beach is absolutely gorgeous, and the pool area is beautiful. The whole property is lovely, and perfectly maintained. The best part is the staff. Every member of the staff that I came in contact with was incredibly welcoming, friendly, helpful, and professional. I started making a list of names, but there are too many to mention. I was especially impressed with their strict adherence to COVID-19 safety protocols. I never saw a staff member without a mask, and most wore gloves. I observed additional cleaning and sanitizing. The staff politely reminded guests to wear masks in areas where is it required, and my temperature was taken every time I entered a restaurant. I HIGHLY recommend this hotel!

Karen Lary20-04-21

First impression/second thought

First impressions are the most important. We arrived and were greeted by the bell boy, who was wonderful! They asked us to check in at the desk in the lobby. The person checking us in though was rude and impersonal. Rushing through check in without explaining the complexity of the hotel. Told us our room number, but didn’t bother writing it down. Even told us about coupons because of our status, but failed to supply the coupons. We asked that they inform the bell boy to place the bags in our room, but he told us to go and do it. We checked in at 2:45, and he offered us to go eat at the buffet, but it had already closed by the time everything had happened with the bags and bell boy. Once we got into the hotel, we still struggled with unhappy staff until we met the entertainment staff. They made our stay memorable and wonderful!!! Teresita, Balam, Lizbeth, and Abraham We’re amazing!!! They spent their days helping us and all the guests really feel great about their vacations!!! Showing care and a smile is all it takes. The food was great in the hotel!!! The hotel itself is a beautiful place, has many wonderful features!!! If the hotel can explain to the staff the importance of a smile, this would change the whole dynamic.

Avraham Zeev Drebin01-04-21

Excellent vacation!

Beautiful white send beach, nice for swimming. Beautiful green vegetation all over the place with lots of birds and wild life! Very nice room, delicious food!

NATALIYA GASENKO01-04-21

Wonderful resort and beautiful beach

Catalonia Maroma is a beautiful, smaller resort. Staff were incredibly helpful, attentive, and friendly throughout our stay. Restaurants and entertainment were limited due to COVID, but food was excellent at every meal. The pool is small but lovely. The beach is one of the nicest we’ve ever seen. Spa and gym are small, but services were excellent and gym equipment is modern and well maintained. During pandemic, the resort was very peaceful and not crowded. During normal times, it might be somewhat crowded, especially with families/children. This resort is a great value!

DOUGLAS B BAUMGARTEN22-03-21

Peace and Relaxation

If you truly need a relaxing, peaceful rest with incredible food, the Catalonia Playa Maroma is the answer! Family friendly, very low key and sedate, with a staff that is always willing to do it’s utmost to insure your satisfaction and comfort. The food at Beloved (only available with a “privileged” stay, is SO WORTH IT! Each dish is prepared with delicate care and is so delicious! The buffet is also VERY good! Steaks, fish, and chicken are grilled to order, and the deserts are amazing. The grounds are beautiful and natural with palm trees and lush tropical plants everywhere. Even the air is incredibly fresh and clean. This was out 3rd stay and everything was absolutely PERFECT! The resort even arranged for the necessary COVID test required to return back to the USA....it took 5 minutes and the results were in my inbox the same afternoon. Cannot wait to go back!

STEVEN GROSS16-03-21

Awesome as usual

This was our fourth times in Catalonia playa Maroma, We are always enjoying being there. We love the area and the hotel atmosphere. great service and clean hotel. Many thanks to the B-loved restaurant teams, you are amazing guys. Special thanks to Enrique Cuba who makes our stay much more comfortable and enjoyable. See you all guys very soon. Take care and stay safe. Thanks

Hamadi Belghith15-03-21