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Hotel Catalonia Privileged Maroma
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THE HOTEL
The hotel, which is located at a privileged point on the Caribbean coast, is named after the magnificent beach known as Playa de Punta Maroma. Surrounded by lush mangrove forests which are native to the Yucatan peninsula, the hotel is located in an area of astonishing, scenic beauty.
It’s the perfect destination to enjoy a vacation which combines relaxation and tourism: on any given day you can visit a beautiful white sand beach caressed by turquoise waters.
FACILITIES AND SERVICES
WE OFFER
To start the spa experience... Foot ritual, body exfoliation, scalp massage, facial moisturisation, back, neck & shoulder, tired-legs.
Massages Swedish, sports therapy, holistic, deep tissue, aromatherapy, reflexology, hot stones.
Beauty Salon Hairstyle, makeup, haircut, manicure & pedicure service
Body Treatments with after-sun body wrap or chocolate body wrap.
Spa Facilities 4 indoor treatment rooms, 1 garden for couples’ treatments, sauna, steam bath, jacuzzi, beauty salon.
Facial Treatments Deep cleansing, For men, Ultra-moisturising, Anti-aging.
POOL
Large pool with dedicated areas for activities, children and relaxation as well as a deeper area for diving.
SPORTS
All sports activities and facilities are designed to ensure you have an unforgettable time.
DAYTIME ENTERTAINMENT
Choose the activity you like most and enjoy your Caribbean holiday.
EVENING ENTERTAINMENT
The activities continue at the hotel facilities in the evening.
WE OFFER
Pool with dedicated areas for activities, children and relaxation.
Kids’ activities Mini Club for kids with scheduled activities and specialist staff.
Swim with dolphins
Excursions service
Aerobics and aqua-aerobics
Sports activities Gym, football, beach football, tennis and archery.
Dance classes
Non-motorised water sports Kayaks, dive centre, snorkel equipment, introduction to diving classes in the pool.
Evening shows and disco
HOTEL SERVICES
ATM in hotel
Pool
Free Wi-Fi throughout hotel
Kids’ club
Jacuzzi
Day and evening entertainment
Disabled access
Activities bookings
A/C
Car rental
Sauna
Own car park
Spa
Gym
Shopping village
See all services
Weddings
Get married in paradise! There are white sandy beaches in store for you at our resorts on the Riviera Maya. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts’ complexes....
Weddings at the Catalonia Privileged Maroma
Sitting on one of the best beaches on the Riviera Maya, the Catalonia Privileged Maroma hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. Located 30 minutes from Cancún airport, this beautiful hotel provides many services for celebrating your special day surrounded by your loved ones. You will find many activities for all the family at the Catalonia Privileged Maroma hotel. Choose an original way of surprising your partner from one of our romantic packages, whether dinner on the beach or a romance suite. Our team of wedding planners will take care of every detail so all you’ll have to worry about is having a good time. They will assist you in making your booking and arranging your wedding, in addition to advising you throughout the process on what is most suited to you to make everything perfect. Check out our wedding packages to find the one that best meets your requirements.
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Get married on a beach paradise
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The gardens at the Catalonia Privileged Maroma
YOUR PERFECT EVENT WITH CATALONIA HOTELS & RESORTS
CUSTOMISED ASSISTANCEWe will assist you to make your event perfect
EXCLUSIVE SERVICESMake your special day complete with our exclusive services
UNIQUE GASTRONOMYOur gastronomy will always be on a par with your event
CUSTOMISED QUOTEWe adapt to your needs so that your event is a success
exclusive services
Wide range of services for a perfect event
Mayan ceremony
A symbolic Mayan ceremony is an unforgettable, unique spiritual ritual at which a couple exchanges vows. It is conducted by a Mayan shaman in his native tongue who sends his blessings to the four cardinal points to celebrate the union of the couple’s souls. Pre-Hispanic chants are sung during the ceremony.
Upgrade
Indulging you and satisfying your every wish is our byword. That’s why we’re offering you this upgrade so that you can enjoy exclusive amenities, added extras, and more comfortable and better located rooms.
Alegría Spa
Choose from a long list of treatments such as massages, facials, body treatments and special rituals for couples, ideal for relaxing and enjoying your stay with us.
Honeymoon
Fall in love with our honeymoon suites while you enjoy paradise with your partner. Let us indulge you whenever you feel like it with a couples’ massage or a romantic dinner amongst many other added extras.
Beauty salon
We have the ideal place for you at all our resorts in the Caribbean so that you have everything on hand and you’re ready for your special moment. We offer hairstyling, makeup, manicures, pedicures and many other services.
USEFUL INFORMATION
Arrival time
After 3.00 pm
Departure time
Until 12 midday
Children
Children may stay.
One free crib per room (on request)
Extra beds
Extra beds (on request)
Pets
Pets not allowed
Accepted payment methods
Consider
If the name of the credit card supplied when booking at the Catalonia Privileged Maroma hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date. If the card is invalid, we will contact you to request a valid card. If more than 24 hours have passed, the reservation may be cancelled.
For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.
Children between 7 and 11 years old are Juniors and benefit from a 50% discount on the adult price. Children between 0 and 6 years stay free.
Payment: Mexican peso, Euro, Canadian Dollar, Pound Sterling and the following credit cards: Visa, Amex and MasterCard. In accordance with the law in Mexico, cash payment in USD is not accepted.
Environmental Sanitation Fee not included: 28.87 MXN ($1.45 USD) per room and night to pay at the hotel.
The hotel has a free dedicated car park. Booking not necessary.
Our Privileged guests enjoy the benefits of the All Inclusive service in addition to these exclusive advantages described in the Privileged All inclusive Pack:
Privileged distinction, 24 hours room service, 10% Discount on massage or any treatment in our Alegría Spa, reservation required, One access to Spa wet area (subjected to availability), Beach towels service delivered in the room, Turndown service, A la carte special menu for breakfast, lunch and dinner offer at exclusive restaurant, Exclusive area at the beach with snack and drinks service, 10% discount in romantic dinner, 10% discount in boutique and shops, 10% discount in all extra services at the hotel, Early check-in and late check-out (3pm) subjected to availability
Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages: Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location might change), Couple massage – 30 minutes, Special room decoration.
Spa: Entrance to spa not permitted to children under the age of 18. The hotel does not accept cash payment in USD.
Requests regarding bed options are subject to availability.
Adaptors: 110 volts. American connection (no need to bring own adaptor).
September 2022
Had a great stay. A few hiccups with check in due to a storm knocking out the wifi when we arrived. Choose to upgrade our room and was unable to pay and complete check in. The next day another couple was checked into that room and we were told we would have to move rooms. Was able to get it straightened out the next morning with Christian (who was an absolute gem) and got to stay in the upgraded room at no additional charge. Housekeeping did a fantastic job. Every employee we passed greeted us with a smile and hello. Food was great, especially the tacos at the Mexican restaurant for lunch. Victor at the beach bar was always smiling. Can not wait to return!
BROOKE POTERACKI20-09-22
Wow
Everything a vacation should be! Everyone from… receptionists, maids, everyone in spa, all restaurants, even the grounds keepers (while they were trimming trees they cut me open a coconut), bell boys, we’re absolutely amazing! Everything we ate and tasted were absolutely amazing! I will make sure everyone knows how awesome you all were in my blog and vlog! Thank you all for such a great experience on our mini vacay!
NAOMI ADAMS16-09-22
As good as any other
Staff was friendly. Food mediocre. Self serve soda fountain shocked you if wet and shoeless as did the makeup mirror in our room. Staff informed but nothing done. Not painful but not right either.
JAMES BILES12-09-22
Great trip
Very friendly staff at every point.
CURTIS YOUNG08-09-22
Excellent
Great vacation with first class service.
HECTOR RODRIGUEZ06-09-22
Great time
We had a great time during our stay with our one years old. My only complaint is that I asked for a crib several times and the crib never arrived to our room. Besides that I loved the rooms, the food and the people. Will definitely recommend.
GABRIELA ABREU05-09-22
Wonderful resort
This was our fourth visit to this resort. We like that it is smaller than some, it makes it easy to get around and the employees remember you. I had tried to get an upgrade when I booked my trip, but was unable to. When we checked in we were offered an upgrade, but with a higher price and less benefits. We bought it anyway, because we wanted the use of the restaurants. The reservation system is hard to use, and the restaurants are only open certain days, which makes planning hard. Thankfully, Beloved restaurant is open every day for all three meals. They have an excellent menu and staff.
CATHERINE FONTENOT03-09-22
Our stay
All positive
Dagmara Ewa Debowska02-09-22
Beautiful Resort and Friendly Staff
My friends and I enjoyed our stay at Catalonia Playa Maroma. The resort is absolutely beautiful and the staff are nice and welcoming. Unfortunately, we did not feel comfortable with the abundance of Coati animals on the resort and felt hesitant walking around at night. We also had a far walk from our hotel to the main lobby and dinning area. However, we did enjoy all of the planned daytime and night time activities, that made the trip more fun. The food at The Grill was delicious but we did not enjoy the food at Toscana.
ROBIN NEWTON30-08-22
Heaven on Earth
I enjoyed every day of my stay…it was heaven on earth(I’m returning back in November for my birthday)….The value is worth every penny. The team was very nice.
FARLEISHA HUNTER29-08-22
Beautiful!!!!
The resort is beautiful. The Concierges are great, helpful, friendly, and always there for you. All the employees are very nice. The food is great. I would recommend this resort.
Nunez Cornelio20-08-22
Great overall
Food was good, the room (1324) needs a little love though. Was hard to relax, with no pool ‘’adults only’’ and the Bobcats at the beach it was a bit disturbing (i don’t blame for that, i know it’s nature) . Smoking in the lobby is tolerated that should not be. Overalll we enjoyed our stay 7/10
LYNE FORTIER12-08-22
Summer 2022 - Maroma Memories
There is a moment at the start of every holiday when you are close to your your chosen hotel hopeful that you have not been duped by the marketing team! The marketing team could not have used enough superlatives to describe Catalonia Playa Maroma!! A wonderfully long driveway leads to the most stunning thatched building which heralds a warm welcome to guests, framed perfectly by its tropical surroundings. The welcome of the building was mirrored by that of the staff. From the door personnel, reception staff, waiting staff, bar tenders, housekeeping and the entertainment team - as a family we felt every person went above and beyond for our entire stay. The comfort of our rooms teamed with the standard of the housekeeping gave us all an extremely restful 14 nights. Lets talk about the BLoved Restaurant: All I can actually say is "Oh my goodness". This restaurant did not disappoint at all. Having seen the photographs prior to arrival I longed to sit beneath the white lights looking out to the ocean and I did just that, for many breakfasts and a couple of dinners! Of course there are many other restaurants we were able to book into; Terrace Tapas, Toscana, Adelita and The Grill. The food and service in each one of these is incredible. Never have I had such continuously good service evening after evening. Let's not also forget about El Pajarito the self-service restaurant. Even this fast moving environment gave us the opportunity to be tended to by a dedicated waiter who topped up drinks and cleared the table between courses. A keen eye by these staff members made this breakfast / dinner choice a relaxing one! I will never forget the walk from the thatched reception building to the rooms and the pool area. I was fortunate enough to take a photograph when it was clear of other customers! This jungle lined walk was a treat every day. The pool area, busy at certain times of the day was not our favourite place to spend our days, instead we chose to head to the beach! Laying upon sunbeds beneath the shade of tropical palms, whilst listening to the sound of the ocean was a dream come true. Bar tenders arriving at many intervals through the day just added to our happiness. Thank you Catalonia Playa Maroma .. you made this family very very happy!
CHRISTOPHER PERTWEE09-08-22
Wedding celebration
We had a great time. Everything was perfect
DONALD HUSE09-08-22
Best holiday
Totally surpassed our expectations. Loved every minute.
HEIDI RAY09-08-22
My vacation
The resort matched the reviews on line. The experience was positive in nature.
KENT SMITH26-07-22
Good stay but could be better !
We stayed at the Catalonia Playa Maroma for a week with friends and family . Our overall stay was good but could be better. Here are the pros : Friendly staff , great entertainment , eco friendly that it seems like you are walking through a little jungle with the cute coatis around. We loved that it was a small hotel unlike those huge all inclusive resorts that you have to take carts or walk a mile or two to get to your room. Buffet breakfast, lunch and dinner was great! A lot of variety of foods ! The restaurants were great too and the service ! Thumbs up on that ! They did a nice job trying to keep the beach clean everyday with all the sagassum that was coming up on shore. The pool area was good however, on some days the pool water was really hot . Perhaps drain in some cold water. The pool bar was great too as well as the little lunch food trucks and the creperie! Here are some areas that the hotel should work on to make it better ! First, the buildings 3,4,5 are definitely renovated but somehow our air conditioner stayed at a constant 75 degrees and it was a bit muggy to sleep at night. Perhaps work on making sure all the rooms are well ventilated and cool . Secondly, entertainment was great during the day and at the theater at night! However it was unbearably hot with no type of wind at the theater. I know we are in the warm climate but sitting there for an hour , at end of the show we were all drenched and sweaty. Maybe have some fans or turn the huge fans on that are on the ceiling. This would help with having some ventilation in the theater. Third I would recommend this hotel to friends and family just try to work on some of these areas for improvement . Thank you !
MARKO GOLUBOVIC25-07-22
Fabuleux
Satisfaite sur tout...gentillesse du personnel, propreté du site et dans les chambres, excellente nourriture ! Et j'adore les coatis ! Max ,le chien, peut rester chez lui...à la casa. Espérons, moi et ma fille, pouvoir retourner à votre hôtel !!
HELENE LANOUE23-07-22
Wow
WoW all is good ans at the bar is awesome
PIERRE CARMEL22-07-22
Séjour merveilleux
Un cadre agréable, le personnel est super gentil et courtois, la nourriture est bonne mais répétitive dans les resto à la carte.
ABD AIT19-07-22
Great vacation!
Would recommend this hotel!
NANCY ANTONACCI18-07-22
Expérience Catalonia
Vraiment bien!
SYLVAIN ROY13-07-22
Catalonia Playa Maroma
This was our family’s first trip to Mexico and it was the best we’ve ever had. The value for what you get simply could not be matched. We relaxed and didn’t have to think of a thing. The Catalonia and all of its staff are top notch. The concierge was more than helpful and accommodating to our needs. The staff at the A la carte restaurants, buffet and pool side were excellent and very attentive. The entertainment staff at the pool and theater were absolutely amazing - the shows were creative, costumes spectacular and performances could be breathtaking. We arranged several tours through the tour desk, XCARET, Playa del Carmen shopping, and Tulum with cenote & lagoon snorkeling in Alamo. Again it was amazing. Tour guides were not pushy, extremely knowledgeable and really showed they love their job and their country. We made so many memories and our twins had the best 18th birthday there!! Thank you Catalonia Playa Maroma we can’t wait for another experience with your resorts.
TRACI WHITE13-07-22
Had a great time!
Staff are friendly.
JOSE BAIRES13-07-22
Bleachers heaven
Was very nice resort with a beautiful beach. Food was good and several options. People and staff were very friendly. Only draw back is they don’t serve alcohol until 11 at bars. Maybe due to staffing issues? Also can’t get a bottle of water at the bars or front desk so have to keep going to room and remember to order more from housekeepers. Small issues. I would go back
BRENDA HOSCHOUER13-07-22
Bleachers heaven
Was very nice resort with a beautiful beach. Food was good and several options. People and staff were very friendly. Only draw back is they don’t serve alcohol until 11 at bars. Maybe due to staffing issues? Also can’t get a bottle of water at the bars or front desk so have to keep going to room and remember to order more from housekeepers. Small issues. I would go back
BRENDA HOSCHOUER13-07-22
Catalonia maroma
Absolutely fantastic hotel
SCOTT BEADLE09-07-22
Perfect honeymoon!
We enjoyed that the staff anticipated our needs and made us feel welcome. The amenities were excellent and provided us with various food options and ways to spend our time while at the resort.
NFI LAUGHLIN08-07-22
Nice vacations
Nice place, nice beach good service
DIEGO FERNANDEZ07-07-22
First time in Mexico
We had a wonderful holiday at the catalonia food was lovely the staff was wonderful and helpful the rooms was spotless and can't wait for us to return in September
LINDSEY BENNETT07-07-22