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Hotel Catalonia Royal Tulum - Adults Only

THE HOTEL

If you’re looking for the exclusive, adults-only hotel of your dreams, Eureka! You’ve just found it. Located on one of the Caribbean Sea’s most beautiful beaches, this hotel is surrounded by towering jungles, mangrove forests and cenotes (fresh water sinkholes) on one side, and by the vast sea on the other.

As a result of this privileged location, the hotel has an incredible amount to offer. Choose from amongst a wide variety of activities, indulge yourself in the Spa and enjoy your vacation in an amazing setting.

More details

LOCATION

Ctra. Cancún - Chetumal Km. 264.5, 77790, Riviera Maya
EXCELLENT9.2/ 10
See location

ROOMS

Superior Room

x 2
  • Spacious
  • Garden view
+ Info

The spacious and comfortable rooms guarantee a wonderful setting in which to spend your vacation. All of them have a furnished balcony or terrace overlooking the hotel's gardens.  

Premium room

x 2
  • Balcony
  • Renovated
+ Info

These rooms, recently redecorated, are located in the builidings which are closest to the beach.

Privileged Romance

x 2
  • Elegant
  • Honeymoon
+ Info

Elegant, light filled and very welcoming. Everything you need for the honeymoon of your dreams: Natural and light colors, cushions and canopies… Happy Honeymoon! Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Junior Suite

x 2
  • SPA access
  • Spacious
  • Living area
+ Info

These rooms are the most spacious of the hotel, they have a living room and all of them have a king-size bed with canopy. If you stay at this room, you'll have preferential access to the wet areas of our spa and a discount on its services.  Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).  

Privileged Deluxe Room

x 2
  • Renovated
  • Bathrobe
+ Info

These rooms are recently redecorated. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package (See detail in Useful Information).

Privileged Romance Deluxe.Room

x 2
  • Spacious
  • Garden view
+ Info

Privileged Romance Deluxe rooms are elegant, full of light and very welcoming, ideal for the honeymoon of your dreams. The bedroom décor is special and the room features a king-sized bed and welcome amenities. Booking this room makes you a Privileged guest and you can enjoy the Privileged All-Inclusive pack (See details in Useful Information).

FACILITIES AND SERVICES

LA SELVA RESTAURANT

Air-conditioned restaurant, with buffet service, with a wide range of gastronomic proposals for breakfast and dinner.

LA PALAPA RESTAURANT

Outdoor Buffet Restaurant, located next to the beach and with exquisite international cuisine.

Lunch service.

LAS MARGARITAS

You’re never far from a good cocktail in the Caribbean: choose the one you like most and enjoy it in good company! Located in the hotel lobby, it has a dedicated margarita menu as well as a range of internationally known cocktails.

WE OFFER

Two water zones One for women only and the other unisex. Equipped with a sauna, steam bath, jacuzzi and showers.

Two dressing rooms With a cloakroom, bathrobes, slippers, personal hygiene products and baths.

Massage and treatment menu Health and beauty

Luxurious Master Suite For relaxation and beauty treatments for couples with a hydro-massage shower and hydrotherapy tub.

Relaxation area

Beauty salon

Massages on the beach

WE OFFER

Pool Large pool with central outdoor jacuzzi with sea views.

Water activities Canoes and/or kayaks, boogie boards and paddle boards, snorkelling and a dive centre.

Sports activities Waterpolo, volleyball and beach football, table tennis and darts, a gym, aerobics and aqua-aerobics.

Evening activities Disco-bar, one night-time party (per week) in the pool or chillout area, outdoor theatre with live

Excursions service Discover the beaches, enjoy the nature parks and relive history by visiting the incredible Mayan ruins. Swim with dolphins and dive in the cenotes.

Stores

Catalonia Royal Tulum - Adults Only PHOTOS

HOTEL SERVICES

A/C
Car rental
Day and evening entertainment
ATM in hotel
Currency exchange
Activities bookings
Gym
Jacuzzi
Laundry
Pool
Restaurant and bar
Spa
Free Wi-Fi throughout hotel

Weddings

Get married in paradise! There are white sandy beaches in store for you at our resorts on the Riviera Maya. Spend this very special day with your loved ones at one of Catalonia Hotels & Resorts’ complexes.[...]READ MORE

Weddings at the Catalonia Royal Tulum

Sitting on one of the best beaches on the Riviera Maya, the Catalonia Royal Tulum hotel is one of the top destinations for celebrating your wedding or renewing your wedding vows. This beautiful hotel provides many services for celebrating your special day surrounded by your loved ones. You will find many activities for all the family at the Catalonia Royal Tulum hotel. Choose an original way of surprising your partner from one of our romantic packages, whether dinner on the beach or a romance suite. Our team of wedding planners will take care of every detail so all you’ll have to worry about is having a good time. They will assist you in making your booking and arranging your wedding, in addition to advising you throughout the process on what is most suited to you to make everything perfect. Check out our wedding packages to find the one that best meets your requirements.

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YOUR PERFECT EVENT WITH CATALONIA HOTELS & RESORTS

CUSTOMISED ASSISTANCEWe will assist you to make your event perfect
EXCLUSIVE SERVICESMake your special day complete with our exclusive services
UNIQUE GASTRONOMYOur gastronomy will always be on a par with your event
CUSTOMISED QUOTEWe adapt to your needs so that your event is a success

exclusive services

Wide range of services for a perfect event

OPINIONS Catalonia Royal Tulum - Adults Only

What do other users think of the Catalonia Royal Tulum - Adults Only?

Fuente: GRS de Review Pro

EXCELLENT9.2/ 10Based on 871 comments
Location
9.2
Cleanliness
9.4
Service
9.4
Room
9.1
Quality/Price
9
Read opinions

Great as always

This was our 6th time there and there’s a reason we’ll keep going back! Staff was awesome as always as was the rest of the hotel and the beach!

JOHN BYRON VICTOR21-01-21

10/ 10EXCELLENT

Quiet relaxing getaway

We enjoyed this hidden treasure!

Sharon Grubb20-01-21

8/ 10VERY GOOD

January Stay 2021

Very impressed with all. Nice beach, great and friend staff, and food was some of the best I've had at a resort.

SHANE WILSON18-01-21

10/ 10EXCELLENT

Friends trip

Had a great time- staff was awesome, drinks and food were great, would come back!

ALEXANDRA MARIE BAHR18-01-21

10/ 10EXCELLENT

quiet and natural

This was our second stay. We appreciate the location, the lack of a cement beach and the natural view of palm trees. Nice and friendly service. (A few friends from the previous stay)

PETER JARUGA18-01-21

8/ 10VERY GOOD

Beautiful hotel and amazing beach

Our stay was amazing. First, our gratitude to the front desk clerk for putting us in a priviledge room although we could not use the priviledge restaurant and services. No problem, the hotel has enough to offer, you sure feel priviledge without having to pay extra. Room was good, grounds beautiful, beach outstanding... the hotel is located next to Hotel Esencia, a boutique hotel featured in many travelling magazines ranging $2.550-$4.500 the night! The flora and fauna of the place is one of the best features of the hotel. On the other hand, food is ok, I wish they had more local cuisine. Maybe what guests want is more local or other Mexican food and not American/European food to which we have access all year long. Overall, food was quite forgettable. Entertainment was alright I guess for someone who enjoys that type of stuff which I find generally tacky. Our stay was during New Years Eve and Reyes and we found that many restaurants were closed on certain days but we were never notified of those changes. No biggie. We were also told that they did it because there were a third of the number of guests they usually have, strange this times of pandemia... Now, I must tell about one incident that somewhat marred our experience and puts things in perspective. On our last night, an intoxicated young man (20's) punched a window resulting in a really serious cut of what looked an artery (there was massive loss of blood). The other guests told the front desk staff to call an ambulance, the police, to fetch the first aid kit.... Well, there was no ambulance available, the police arrived and did NADA, the first aid kit was a joke, the staff was uncooperative..... Luckily one of the guests was a NP and was able to apply a tourniquet, the kid was out of it in shock bleeding to death. Other guests had to call a taxi to take him to the hospital, the first question of the guy behind the reception was if they had the money to pay for it ?$#!!! Guest put out the frigging $25 that the taxi cost.... I mean, one of your guest is dying and you let the other guests take care of him and you do nothing nor you show any concern for his safety?!?! I strongly recommend the hotel to have some kind of safety protocol put in place for this type of events. That was a shame.

CLARA PEREZ-RUIZ12-01-21

8/ 10VERY GOOD

2021

hospitality,cleaniness

SILVIA CRUZ11-01-21

10/ 10EXCELLENT

A great get-away

A great adult-only/all-inclusive property situated between Playa del Carmen and Tulum. Easy to take a taxi to either location if you choose to go off-property.

CHUCK CROWDER09-01-21

10/ 10EXCELLENT

Wonderful

Couldn’t ask for a better vacation!

BONNIE JEAN JONSON07-01-21

10/ 10EXCELLENT

Review

Love the facility and the staff were great. The only thing that could be improved is the quality of food and availability of food. It consistently takes greater than 2 hours to get room service if you miss access to lunch or breakfast elsewhere

Katelyn Devine05-01-21

8/ 10VERY GOOD

Great experience!

We enjoyed the resort, both the beach and pool area. It was lovely to walk through the resort in the trees and mangroves. The Coati, Yucatan Jay's and other animals were all around. BLoved saved the day with exceptional food for every meal. Sorrento was great for snacks and lunch. Adelita's was a hidden gem - it's too bad it is so hidden and hard to tell it is there behind that huge door. The rest were just okay and left something to be desired. I would only do this again using the Privilege benefits and ability to eat at BLoved! :-) The staff everywhere were incredible. Kind, attentive, helpful. The AmStar rep pushed us to tours he has clearly been coached to sell but we pressed for the one we wanted and were delighted when we went. There was one incident in the room next to ours where it seems someone got into their room and their own key would not work. Late at night and a bit scary. We also had our room door left open after cleaning one day only and that is a bit concerning - they need to be careful and check that it has been securely closed. The rooms were sparkling clean as were all areas of the resort. The room safe was low on battery, the balcony light was burnt out , the lamp shades were stained and old and in need of replacing and one of the bedside lights was disconnecting from the wall and not as strong of a light as the other side of the bed. Basic maintenance. If we hung towels or washcloths up with the intent to reuse, they were taken and replaced. Half-full rolls of toilet paper were replaced too. This seems to be a wasteful practice and uses unnecessary product and water and costs the resort money. Overall, we had a wonderful, relaxing experience and loved the resort!

BRIAN NEIL ROY04-01-21

8/ 10VERY GOOD

amazing staff

Had stayed at another Catalonia resort in the Dominican. This hotel is very different from any hotel I've ever stayed at. Like how they preserved the natural forest ecology and incorporated it into their design. Staff is AMAZING. They are attentive and overall very pleasant.

ANDREW NGUYEN04-01-21

10/ 10EXCELLENT

Schöner Strand, liebes Personal

Tiere im Dschungel sehr nettes Personal Hotelzimmer dürften modernisiert werden

HAVRANEK LADISLAV Ladislav Havranek04-01-21

8/ 10VERY GOOD

Great getaway

Great clean beautiful beach, premises are very clean and service is top notch, is always a great pleasure to be around the great Catalonia family

JAIME CASTILLO03-01-21

10/ 10EXCELLENT

Catalonia Royal Tulum

Belle semaine , même en temps de covid, nous sentons et voyons que le personnel est très préoccupé de notre bien être

FREDERIC CHOUINARD02-01-21

10/ 10EXCELLENT

Excellent hotel with a wonderful location

A fabulous path to the coast through the mangrove forest. Super beach with a wonderful reef and an abundance of marine life. A great place for snorkeling - other tourists are brought to this beach. Friendly staff and delicious cuisine.

ANDRI LYTVYNENKO30-12-20

10/ 10EXCELLENT

Great Stay

I'll make it simple..... You really cannot go wrong here. Beautiful setting, beautiful beach. The resort is small and very quiet. Perfect for a romantic getaway....and a nice change from the mega-resorts like the Principe and the Barcelo. It's all about wht you want. If you want smaller/quieter/more romantic....choose this hotel.

JOHN VITEK CHARLES29-12-20

10/ 10EXCELLENT

Christmas Getaway

Great place, amazing staff. Beach was awesome. Private and romantic.

ESTEN CHARLES JARED SYNCOX28-12-20

8/ 10VERY GOOD

Best all inclusive

I’ve been in Mexico many times, Cancun, Cozumel, Puerto Vallarta and stayed mostly at 5-star all inclusive. This is a 4-star and it greatly surpassed my expectations. It’s super clean, beautiful green property. The food is superb, fresh fish and seafood daily at every restaurant we’ve been to (not premium package). Drinks of any kind, of course better when you tip. The beach is absolutely gorgeous, very well kept with new chairs, palm trees, white sand and clear turquoise water. You also get kayaks for free and can get PADI certified right on the property. Diving instructor is very professional and courteous. In my opinion the only thing that needs improvement is entertainment, maybe it’s because of Covid but some bands playing were not that great. Also dj was playing Metallica way too much.

LUBA STAROBIN26-12-20

10/ 10EXCELLENT

Catalonia

DELOY COLE26-12-20

8/ 10VERY GOOD

Girls trip

Spectacular beach. No rocks white powder sand as far as you could walk out. Very clean!!

Mary McCallum26-12-20

10/ 10EXCELLENT

Good relaxing time.

I came for the beach and to relax. I was able to do both.

ADAM HERRON23-12-20

8/ 10VERY GOOD

Vacation in Tulum

We stayed only for 3 nights but we had the best time! The accommodations were amazing and everyone was so helpful! The beach area was so beautiful! Wish we had more time there!

STEPHANY LYNN ROMINES22-12-20

10/ 10EXCELLENT

Everything was great!

We had a wonderful stay! The beach was absolutely beautiful. Staff was very friendly, and the resort was spotless! Only thing we would recommend is improving the food.

Megan Langel21-12-20

8/ 10VERY GOOD

Getaway

The service of the staff was impeccable. Kind beyond words and truly genuine in all of their actions from greetings to goodbyes. The restaurant staff especially were incredible. This was my first time to Mexico and will not be my last thanks to the impression left by the staff.

DAMIAN HARRELL21-12-20

10/ 10EXCELLENT

Great Resort with some areas for improvement

My friends and I had a wonderful stay at Catalonia Royal Tulum in December of 2020. Our experience was mostly positive, with a few areas for improvement. The resort is beautiful and well-maintained and we loved the lush, tropical setting and vibe. The food was consistently good to very good and the service was excellent. Most of the staff we came in contact with were very friendly and pleasant and went out of their way to make us feel welcomed and pampered. A special mention to the lovely woman who is the greeter at La Palapa (her name begins with Q). She was the nicest person we met all week. She even remembered my name and used it every day. I don't know how she does that with all of the people she meets! The best part of the resort, of course, is the beautiful beach! And the amusing and adorable coati that roam the resort. The entertainment was very good and we especially loved the Mexican dancers and the 2 bands. I admit, though, I was disappointed that there was not a Mariachi band on the night that said "Mariachi night". But the band was very good and we enjoyed them, even if they were not a Mariachi band as promised. There are some areas for improvement that I will mention in the hopes you will improve these things and make the resort even better. Portion size at restaurants was inconsistent. Usually portions were adequate, but at times the portions were so tiny, we were shocked. For example, I ordered Seafood Ravioli as an entree (not an appetizer) at the Italian restaurant, and was served a portion of 3 small ravioli. The portions at BLoved were too small too. There were other times during our stay where plates were delivered to us with portions very small, perhaps 3 bites of food. Other areas for improvement: the pool should be heated in the winter as it is uncomfortably cold. Just a few degrees warmer would be good. In my experience 85 - 87 degrees Farenheit is a good temperature. Guests should be allowed to bring food to the beach. We would have loved to have some chips and guacamole while sitting on the beach. Please improve the quality of your drink mixers. The ones you are using are not good. I had a strawberry daquiri that was undrinkable as it tasted like cough medicine and other mixed drinks tasted a bit artificial. Another improvement that would be great is if you had a beach towel station at the pool so we could exchange our wet towels for dry ones. The only way to get them now is to take them to the room and call a room attendant, which is rather bothersome. You wouldn't even need a staff person to be stationed at the towel station, just someone to replenish them. We could help ourselves. (This is what they do on cruise ships). Another thing that would be helpful is to provide information about which restaurants are open every night. We didn't see signs posted anywhere and we had to inquire at the front desk to find out where we could go to dinner. Finally, it would be great to have a nicer quality of sheets, pillows and blankets. The ones you currently use are fairly low quality compared to other hotels and resorts I have been to. If you make those improvements, I think the resort will be just about perfect!

Patricia Vesper21-12-20

8/ 10VERY GOOD

Always and Still the best!

This was our 8th Visit to CRT. It has changed a little over the years, but is still our favorite piece of the world. I think the food was better than ever, and the remodeled rooms are nice and comfortable. Cleaned early and well by housekeeping, who always fulfilled my little requests. No worries about covid 19, I felt safer at CRT than I do in my own home town. Never saw a soul on the staff without a mask, and we would get up and walk the property at 6:30 am. Staff headed to work always had a friendly greeting for us. We did not do privilege upgrade, menu at BLoved just isn't our taste, but we felt no less privileged than any other guests. Favorite is steakhouse and Sorrento lunch grill. Simple tasty food served with a smile and lots of drinks! We will be back again!

WALKER BLASDEL JILL19-12-20

10/ 10EXCELLENT

Covid Escape

Overall our experience was great. We were there Dec 9-16, 2020. It was disappointing that everything wasn't open until the day we were leaving. The hotel, pool and public restrooms were very clean and well maintained. The evening towel service was very nice. The staff was awesome!!! The beach was beautiful with plenty of chairs in the sun and the shade. The food was okay, except for the omelet bar and she was fantastic, as well as the hostess at the breakfast buffet.

AABERG KIMBERLY S18-12-20

8/ 10VERY GOOD

Amazing service, food and beach!

For me service, cleanliness and food are the most important items for any resort and CRT does amazing with all three! The beach is immaculate and maintained daily. Pool is nice but a bit on the chilly side. Entertainment is a bit lacking and drinks are mediocre. The resort is more for relaxing than partying and they do a great job making it an amazing place to come and relax. Highly recommend paying a little more for Privilege mainly for Bloved. The food there is excellent and setting is amazing. We were celebrating my fiancé’s birthday as well and they did a great job making her feel special with surprises in the room and at dinner!

THOMAS MITCH18-12-20

10/ 10EXCELLENT

Amazing!

Everyone here was so friendly and accommodating and kind. We had a wonderful stay here. Everything was clean and beautiful.

NIKKI D PRUITT18-12-20

10/ 10EXCELLENT
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LOCATION OF Catalonia Royal Tulum - Adults Only

Ctra. Cancún - Chetumal Km. 264.5, 77790 . Riviera Maya

Ctra. Cancún - Chetumal Km. 264.5, 77790, Riviera Maya
EXCELLENT9.2/ 10
Isla Cozumel 18 km
X-CARET Park 21 km
XEL-HA Park 26 km
Playa del Carmen 28 km
Tulum 42 km
Coba 87 km
Cancun 94 km
Chichen Itza 190 km

From airport:

Cancun International Airport

85km - approx USD80 in taxi

USEFUL INFORMATION

Arrival time

After 3.00 pm

Departure time

Until 12 midday

Children

This hotel is adults-only.

Children not permitted.

Pets

Pets not allowed

Accepted payment methods

Consider

If the name of the credit card supplied when booking at the Catalonia Royal Tulum hotel does not coincide with the name of the guest, please contact the hotel in advance. An identity check and valid credit card are required to check in. The hotel reserves the right to pre-authorise the credit card prior to the entry date. If the card is invalid, we will contact you to request a valid card. If more than 24 hours have passed, the reservation may be cancelled.

For bookings of more than 4 rooms or more than 8 nights, payment must be made in advance at this establishment. Once the booking has been made, the hotel will contact guests to organise advance, non-cancellable payment.

Payment: Mexican peso, Euro, Canadian Dollar, Pound Sterling and the following credit cards: Visa, Amex and MasterCard. In accordance with the law in Mexico, cash payment in USD is not accepted.

Environmental Sanitation Fee not included: 25.50 MXN ($1.3 USD) per room and night to pay at the hotel.

The hotel has a free dedicated car park. Booking not necessary.

Our Privileged guests enjoy the benefits of the All Inclusive service in addition to these exclusive advantages described in the Privileged All Inclusive Pack:
Privileged distinction, 10% discount in massages or treatments in our Alegria spa (reservation required), One free access to Spa wet areas under availability, BLoved Privileged Restaurant (breakfast, lunch and dinner a la carte) at the beach – open air), BLoved Bar in front of the Beach, Exclusive Privileged area at the beach with snacks & drinks service, 10% discount in all extra services, Early check-in and late check-out (3pm) subjected to availability.

Privileged Romance and Privileged Romance Deluxe guests staying more than 4 nights also get the following services in addition to Privileged advantages:  Welcome amenity of fruit, bottle of sparkling wine and chocolate (please specify time of arrival when booking), Private dinner for two (one per stay; location may change), Couple massage – 30 minutes, Special room decoration.

Requests regarding bed options are subject to availability.

Adaptors: 110 volts. American connection (no need to bring own adaptor).

Need a transfer to the hotel?

Transfer to and from airport/railway station