Another fantastic stay at the vegas

We went for 28 days ,which included Xmas day returning on the 28th. To sum it up….. great staff, specifically the reception lady who has looked after us for the last few years. The food was good…… a special thank u to the chefs for Xmas dinner, what a treat. This hotel is in the right place with great people who are polite kind and happy to make your holiday great. We will as always be back soon.

PAMELA LEONARD02-01-22

Mrs Holland

It’s tired looking needs up dating in reception area Bedrooms are good need little things finishing off in bathroom Dining experience is a nightmare no plates were the bread is no milk where the water for the tea so it’s a Constance walking round and round by he time you finished either your tea is cold or your breakfast Reception is slow but not the receptionist fault slow computer ect Staff are very helpful rooms cleaning service excellent

STEPHANIE HOLLAND30-12-21

Excellent holiday as usual

Excellent Hotel Been with TUI to this hotel 4 times; staff are very helpful and hard working. This time we had a room on 10th floor with views over Mount Teide (THIS SIDE YUO GET THE SUN ALL DAY). Location could not be better, in the very centre of the of Puerto de la Cruz. There is all you want within yards of the hotel. The TUI rep (Karolina Zając) was amazing, always at hand ready to help. Highly recommended Date of stay 21/12/21 Frank & Joyce UK

FRANCESCO MANFREDI29-12-21

My Experience

My Experience has always been good over the years But because the Hotel was quieter than normal as it was closer to Xmas. the Food seemed to colder than normal because it was lying longer. It did not stop our enjoyment at the hotel even Though Covid resrticted a lot of things. However We have already Booked again for next December 2022

MAURICE DAVID KARTER28-12-21

Always a great place to stay in Puerto de la Cruz

Great hotel, reception staff always pleasant & efficient. Hotel very clean. Excellent position on seafront . Awesome buffet breakfast - even had Bucks Fizz . Catalonia Rewards scheme gives me upgrades of an even better room than my original booking. This time I had a room with a balcony & sun loungers.

JAN SMITHERS21-12-21

Tenerife holiday

The catalonia las Vegas is a friendly small well run hotel where guests are at the heart of what they provide. It is quite and old hotel but well maintained and very clean. We have Been going for 25 years and the staff always remember us. Good place if you want to relax, unwind not really a place for children. The food is fresh and well prepared with buffet style and show cooking every day of fresh meat and fish. Always something to choose from lovely fresh bread at every meal. Front of house staff speak good English and will bend over backwards to help. We would recommend most highly

KAREN STEPHENS20-12-21

Review

The hotel is a bit dated but very clean. There was plenty of choice with the food but it was not always as hot as it should be. We opted for full board but it doesn't include any drinks at all at lunch and dinner. There is tea/coffee/juice available at breakfast but you need to pay for water if you want some with your lunch or dinner.

SHARON HEMMINGS15-12-21

Nice hotel

We have been coming twice a year to this hotel. This visit was the first since March2020 because of the pandemic and we saw a slight deterioration in the food selections at dinner, not so many options as previously on offer.Staff were still very friendly and helpful

ELSPETH SHAW SCOTT MCCORMACK06-12-21

hotel

good quality and fair price

RENE ANDRE HIRT24-11-21

Hôtel à revoir

Hôtel très dégradés Hôtel pour les vieux

MICHAEL BLANPAIN18-11-21

Struggling to keep up

Staff lovely. Hotel tired, needs updating. Our room: kettle not working, fridge not very cold, room only made up twice. Resturant: we all were supposed to wear a mask and gloves, a lot a people need to read the memo.

JEREMY FOSTER HOWE17-11-21

Relaxing holiday

The Catalonia Las Vegas is a very relaxing place to holiday

GRAHAM MICHAEL RUMBLE16-11-21

Hotel

Staff very helpful restaurant breakfast Evening meal good.

SHIRLEY ANN LAMB09-11-21

Good location and great views

Hotel is in a great location, with great views over the sea. We stayed in a premium room, with balcony that overlooks the sea. The room was advertised with dressing gowns and slippers, but you have to ask for these. It also stated a mini bar, but this means a small fridge (no mini bar). We are a family of veggies and pescatarians and there was always something to eat at breakfast and evening meal, but the food lacks labelling of ingredients and many of the salads and rice dishes contained meat or fish. Bedrooms are ok and clean, bathrooms are very dated and not very clean, especially in the corners of the room and sealants around the room. The outside of the hotel is very scruffy with a stall selling cheap looking toys and also a stall hiring mopeds and mobility scooters. These stalls come with people and their dogs, not on leads and the dogs just run round the front of the building! Very off putting and definitely reduces the rating (I would not give it a 4 star rating). Such a shame too that when you first arrive, first impressions last and tacky stalls and dogs not on leads on the grounds of the hotel are not good!

NICOLA TURNER06-11-21

Weekendcaway

Excellent location, easy booking on internet. Not at all happy with breakfast, food was cold and staff did not wear gloves as customers had to. There was no micrwave to reheat the food and we went at 7.30am

JOHN HENRY HOLLIDAY03-11-21

October in Puerto De La Cruz

Enjoyed very pleasant stay at Catalonia Las Vegas. Friendly staff, nice meals and accommodation.

JOHN MICHAEL KITCHEN27-10-21

Viva Las Vegas

Our fourth stay at the hotel and have never been disappointed. Great location, very good selection of food, friendly and efficient staff. Rooms a little tired, but very clean and towels changed daily.

NEVILLE WYNNE ROBERTS25-10-21

Einar

Excellent

Einar thordarson21-10-21

October break

Generally enjoyed our stay. Second morning there was no hot water due to an unforeseen problem but that was nobody’s fault. The meals were good as usual but the food was not very hot. Understand this due to the buffet type of service which we prefer. The biggest problem with your hotel is the lack of car parking. It would be good if you could do a deal with a car park nearby. We would always stay at your hotel if parking was better. We were never offered an upgrade on booking in.

PAUL ANTHONY KETTLE19-10-21

CATALONIA LAS VEGAS GREAT HOTEL

hotel situated in excellent position in Puerto del la Cruz, easy walking to centre , near by bars and restaurants helpful staff, good size rooms. Delighted to receive complimentary champagne for my grand daughters 18th birthday. I big thank you to the staff

MARCELLA FRANCINE PERKINS18-10-21

Happy place

We have stayed twice at Catalonia las vagas hotel and cannot fault it...only one minor thing was lots of people wanting to watch football on the lounge near the reception was wanting the bar open... I know things have been been tough regarding covid but was still the open bar would have been nice for the nights that were chilly... otherwise everything is just lovely... all your staff was friendly happy and could not fault them and we hopefully will see you next September.. thank you all very much

DIANNE EDWARDS LESLEY29-09-21

Such kind, thoughtful staff

This hotel and their staff were very thoughtful, kind and helpful throughout our short stay with them after transferring from another hotel, part way through our vacation. They ensured we had everything we needed, knew where things were and also allowed us to keep our room for 3 hours extra until we left for deoarture. Ana on reception was helpful each time we approached or asked any questions and also printed some documents for us. The gentleman on the pool bar through the day Tues to Friday was also very friendly too. Carmel the beauty lady was great and professional doing treatments for my husband and I. Too. We were the only English guests at the hotel but felt extremely welcome at all times.

HEATHER JEAN HOYLE01-09-21

Tired Hotel

My initial experience was that I needed to be at the hotel at short notice. I tried to book through your web site. This was not working properly. You offered my deal at €441 less 10%. I called the hotel to book directly, but they couldn't help me. So I booked through Expedia at €490. All of my staff facing experiences were excellent. My room was spotless. my bed was very comfortable, the bathroom was dark, but good amenities, lots of soft towels and good hot water. Breakfast was very good value and the staff were attentive and efficient. The Hotel is in lovely location position, with excellent professional staff. Sadly the public areas are shabby and uninviting, there was no ambiance at all. One evening I attempted to have an early evening drink at the pool bar, it was 5.30pm and closed. There was no other bar available in the hotel, so I had to go out. I would love to stay again, but you would need to invest in your public area´s. If you did, I would happily pay a higher rate.

EDWARD FORRESTER MOSS25-05-21

tlc

staff good food good ,but the hotel itself is dated,the lifts and bathrooms are very dark and need to be a lot brighter.

PAUL ALLEN LEECH19-05-21

Weekend stay

Friendly staff, clean rooms but no complimentary water as promised.

DENISE BROWN15-04-21