las vegas

An experience we won’t be repeating

I’ll start with the positive points. Speedy check in. Lovely large beds. Chefs in restaurant friendly and polite, tables cleared quickly And the negatives Some waiting staff in restaurant very noisy with plates and shouting at each other across the room so not good when you are trying to enjoy a meal and a bottle of wine. We had s pool facing balcony room, very noisy (dotto train every 15 mins, numerous coaches, taxis and at night the noise from the people outside the nightclub until about 4am, then the bin men arrived) Lifts were often not all running and we experienced a long wait. Entertainment started often at 10pm so didn’t experience it as were so tired from not much sleep. In our last week the hotel took in hundreds of guests in a large group who were rude, noisy and took far to much food some of which was on the floor. At times it was impossible to use the lift. Other guests were avoiding using the restaurant when they were there. They even closed the pool area one afternoon so that these guests could have a few photos and nibbles. On a positive side our room attendant Andrea deserves a mention as do the reception staff.

TONY MICHAEL ROFFEY20-03-20

Great Location

Nice hotel we had a lovely room top floor great view very clean, staff very helpful. only disappointment food could have been better.

RAYMOND GORDON CANFIELD19-03-20

hotel stay

we enjoy our stay with your hotel staff very friendly rooms clean theres a fault in that there was no facility for making a drink and no facility for disabled people

PHILIP HOLMES REECE19-03-20

Catalonia las vegas

paul kettle and guests

PAUL ANTHONY KETTLE18-03-20

GREAT LOCATION

Stayed here for 3 nights after being on a cruise. Hotel spotless and in a great location, food extremely good, staff pleasant only negative is that the hotel needs updating and yes i will go back again .

HILARY MAY LAMPKIN18-03-20

Wife's 60th

We have stayed here before lovely location lovely hotel friendly staff good food rooms very nice over looking pool 605 we always had a variety of food options both breakfast and evening meal on the morning of my wife's birthday i put a banner up in room and her cards were on table when we returned later the staff had left a bottle of fizz in a ice bucket with birthday message we thought that was so nice only things we could find fault with but wasnt a major issue is we didnt get bed linen changed as stated in book in our room but not a big deal as we were only there for a week..

PAUL KEIR18-03-20

Rob/jane

The hotel was very nice, it met all our needs, staff were very friendly and helpful, great location. However parts of the hotel were a little tired but didn’t spoil our stay, food and the restaurant was very good, always plenty of choice.

ROBERT ARNOLD COLEMAN18-03-20

Annual Winter Holiday

Once again we have had a very enjoyable holiday away from the cold of the british winter. The hotel is in a superb position, on the esplanade, with a bus stop out and the land train to Loro Park just out side. The rooms are very comfortable furnished and the food is unbeatable. Overall it is excelent value.

WENDY DALLEY18-03-20

Christine Staddon

The hotel should not be rated as 4 star,the room had a lovely view and was kept very clean by the cleaning lady,but the rest of the hotel was below 4 star standard.Not enough care was taken to small detail.The toilet by the restaurant had a Hand dryer that didn’t work and there were no towels,so had to use toilet paper,the hand gel dispenser in the restaurant was not in use most of the time,not good in the present circumstances.Nice garden,but not looked after.

CHRISTINE ANN STADDON18-03-20

Suited us perfectly

A conveniently located hotel overlooking the sea with pool and all facilities, friendly, helpful staff and good food.

MARGARET VERONICA REEVES18-03-20

Food

The food was a good choice very good

CAROL SUSANNE LANCASTER18-03-20

Holiday in Tenerife

Excellent holiday at such trying times.

FLORENCE WOOD18-03-20

March 2020

We really enjoyed our stay. The room was fine (standard) but I don't think the sheets were changed as promised in your literature. All; the food was fine but some of the waiting staff could have smiled a bit more. Reception was efficient and helpful. Public areas were Ok but, in places, a bit weary. Prices were acceptable and we really appreciate G&T at happy hour!

DAVID GAYFER18-03-20

Good Stay at a Good Hotel

Very nice hotel in a great location. Very good food (would have liked tea or coffee with dinner). Bedroom excellent (would have liked tea or coffee making facilities and free safe). Did not like the reception area - more like an open plan office space - not very inviting (staff were always helpful). Good facilities such as swimming pool and keep fit. Overall a very pleasant stay.

ANDREW RAYMOND BUCHANAN18-03-20

Perfect senior living

Peace and quite for people over 50 years of age.

KLAS GORAN TOMMY RALMARK18-03-20

Hotel in a great location

Nice hotel in a great location.Staff in reception friendly Staff in restaurant need personality infusions (especially the men) I was given a lovely room on the 6th floor with great views The food was just about passable not that enjoyable( especially the soups)

AVA PHELPS17-03-20

Great location great value

Friendly receptionist, clean spacious room with a great view. Breakfast included was more than generous and we chose to dine in the hotel 2 nights at the bargain price of 10€ per person. Well worth it and would choose a catalonia hotel again.

RACHEL AMANDA NOBBS17-03-20

Great Hotel

Location of the hotel is perfect, the staff was helpful and friendly

DEREK FRANK PIRIE17-03-20

Very enjoyable stay

We had a lovely week in the hotel. Everything was very good, lovely big room, very clean, very pleasant staff, lovely gardens and pool area.The restaurant was buffet style,not our favourite but have to say it was a very high standard with lots of choices. Also the hotel is in a super position right on the front so no big hills to climb. Would highly recommend it.

SHEENA ANDERSON15-03-20

Hotel

The hotel was very good the bar could do with more draft beer and more entertainment on a Saturday night instead of bingo all night

FRANCIS EDWARD FOSTER14-03-20

Edinburgh

Very good experience this has been our 4th stay & coming back in November. Only very minor thing would be great to see mashed or roast potatoes now & again on the menu.

ANN BRIDGET BELL DAVIDSON14-03-20

Beautiful hotel

We mostly had a lovely stay at this hotel. The ladies and gentlemen on the reception desk where amazing and a credit to the hotel nothing was to much trouble and we where always greated with a smile. Our room was big and spacious and the view of the ocean was amazing. The only negatives I have was the food in the restaurant was not good we had a four night stay half board and I tried it twice and was very disappointed and the grey haired man working there was very rude to people even when just asking for your room number. Overall we had a great stay and I would recommend this hotel for most of the staff ,the rooms,the views and the location right on the sea front

RACHEL MARGARET KEARNEY14-03-20

Ideal location

Great location we didn't get to see any entertainment and they need to improve on there dinner menu but the staff are all so welcoming

REGINA MARIA MC GRATH DEMPSEY14-03-20