las vegas

A great relaxing holiday

This is our third visit to you lovely hotel. We emailed David Garcia in your reservations and asked to have a room as high as possible. We were allocated room 1209. This was a wonderful room in clean immaculate condition. Our room had amazing views and was very quiet. Thank you Senor Garcia and your team.

JOHN NEAL FANNER27-01-20

First holiday to Tenerife Jan 2020

On arrival at the hotel we were very impressed. Seafront position and a pleasing outlook.our room was very comfortable overlookin the raised sunbed area and pool room 305, lovely to walk around the garden very relaxing which led to the pool area plenty of sunbeds and sun all day.

BRIAN CASEY27-01-20

January 2020

Overall, the stay was very good. However, the armchair in the room was wobbly and I almost fell out of it when it fell forward. Also, when in the bathroom, if you looked up at the ceiling there was a big gap and you could see into the roof space. When you flushed the toilet, a few minutes later the cistern made an awful squeaking sound - day and night!

JANET KEARTON27-01-20

overall stay

very good service

CHRISTOPHER ROBIN FORTE27-01-20

Winter sunshine

Just returned from 8 nights at this wonderful hotel ,excellent room with all amenities and the most wonderful view of the ocean. Food very good, plenty of choice and variety, great happy hour ! Always found a subbed, staff very helpful.We will return again next year

SUSAN ANN BROWN27-01-20

N

N

JAWAD AHMED27-01-20

Gem of a hotel

Excellent

ANDREW REID NIMMO27-01-20

Excellent Stay

Polite friendly staff, Food delicious at breakfast and lunch, can’t comment on dinner as we ate out in the evenings. Fastastic location for the seafront and walks into the old town.

VINCENT TILLEY27-01-20

Los Vegas, Puerto de la cruz

our 5th visit, always a pleasure to return

PETER HART27-01-20

Survey

Survey

GILLIAN BARBARA SMITH27-01-20

Not 4 star

This hotel is far from 4 star, no kettle in the room, have to pay to use the safe, have to pay an upgrade to get a balcony, the room is tired, dated and in need of an upgrade. The food was terrible

RODERICK WILLIAM HOOPER27-01-20

Catalonia Las Vegas Tenerife.

The hotel is very dated, the wood chip wallpaper and peeling paint on the verandah balconies is sad to see. We were greeted, when we got to our room at midnight, by cockroaches which I believe are endemic to the island but (having stayed in other hotels 4 times before, had never actually come across. The bathroom smelt rather strong although it looked clean. The gardens and grounds were beautiful and well kept and in the main the staff were delightful. Would not rule out a second visit.

JACQUELINE ANN FRAY27-01-20

feedback

Lovely position, lovely hotel, but some staff not very happy people

RONALD IAN MILLS27-01-20

Mr Michael Novakovic

The hotel is situated in the middle of town,where you can reach all the main areas easily.We thought the hotel was old and needed up graded,our hotel room was fine but lots of people who we met had said the rooms they# had were in need of upgrade. The food was very good and the staff were pleasant and very helpful.

MICHAEL NOVAKOVIC27-01-20

Lovely picturesque holiday

Helpful and efficient reception. Fabulous views from newly refurbished premier room.1207 Good cleaning team. Some parts of public areas a little tired. Wide range of food of good quality ensures always something suitable for you. Thanks to all for a very pleasant stay

PAULINE BUTTERFIELD27-01-20

Find the butter

We had a great time and it was great to get a bit of sunshine The game in the restaurant which provided a great range of good food was to track down the butter which seemed to end up somewhere different every day

HEATHER JANE WATTS27-01-20

Catalonia Las Vagas Hotel, Puerto de la Cruz, Tenerife

Well located close to the centre of the town & local shops. There are a variety of room selections but many have no balcony or outside space. If you want outside space be sure to book this with your initial booking request. The restaurant was very efficiently managed & the food selection was decent & of good quality. We experienced an issue at check in as it was very busy & the receptionist booking us in was obviously stressed & was very blunt with us to say the least. Not a good start to the stay to be honest but things were resolved by the TUI rep on site.

DIANE MELSON DUCKWORTH27-01-20

Catalonia Hotel

The first night I got their we were welcomed in my room by a coc roach running about in the room

WILLIAM BROWN27-01-20

Lidia is wonderful!

The first night we had no sleep as a loud air-con machine banged all night under our window. Lidia was charming and helpful and so lovely that we agreed to stay another night in the room as she had no others available and true to her word got us a lovely room the next day. We remembered Lidia from the year before and were so pleased to see her again this year as we have confidence in her abilities and she always has a smile and a wave for everyone. We love the position of the hotel. It is clean and the food is good.

TREVOR JOHN BOULT26-01-20

Catalonia Las Vegas

Had an enjoyable two weeks. Booked at last minute and very good value for money

LINDA BAUGHAN26-01-20

3rd tm

3rd time and still lucky? !!!

DAVID JAMES GARDINER26-01-20

January Holiday

Really enjoyed our stay at this Hotel, Very friendly staff in all area`s of the Hotel . Plenty of seating area`s to chill out. Happy Hr at the bar in the afternoon, Evening entertainment, and lovely garden area`s Easy check in and out at the start and end of the holiday. Enjoyed the meals at breakfast and evening meals. Has we only went half board. We would return to this Hotel the next time we are on this part of the island .

ADRIAN ROBERT BELL25-01-20

Canteen Meals

The hotel was ok but just ok. The worst TUI hotel we have stayed at to date when it cam to the restaurant. Like a work canteen.

DAVID RUSLING,25-01-20

not a bad stay

not a bad stay

RETCHLORD DOMINGO23-01-20

Good Value For Money

The seafront location close to the older part of the town was excellent. Some buses stop outside but just a 15-20 minute walk to main bus station with an efficient service to all northern parts of the island. (Buy 10+ travel pass for cheaper fares) A wide range of well-cooked food on offer for buffet breakfast and evening meal. Staff very helpful with requests being responded to promptly. Everywhere was spotlessly clean. The decor was somewhat dated and tired in places. The sound-proofing between bedrooms could be improved.

NEIL DAVID CATTON23-01-20