Residents.

We are Canarian residents, been to the hotel over 50 times, but it is becoming really expensive for residents, even with the small discount for being a Catalonia member. Is this something you could look into please?

SUSAN ELAINE WOLFENDALE03-07-24

M.bird

Nice hotel comfortably beds the restaurant food is excellent and staff are very friendly

LIONEL BIRD20-05-24

Last week in April

Had a fabulous week once again. Thank you

ELIZABETH KATE GOWANS06-05-24

Jim and Lorraine

Mostly enjoyable always meet friends from previous visits and staff great

JAMES RICHARD GALLAGHER02-05-24

Julie brown

Very good for value

JULIE BROWN11-04-24

Spring 24

Excellent holiday with everything you need on site. Good staffing, and excellent entertainment would recommend to anyone

JAYNE ROLLS11-04-24

PUNTA DE REY

GOOD HOTEL IN AN AVERAGE LOCATION

JOHN PURSER12-03-24

Catalonia punta del rey

Love this hotel been 11 times good value something for everyone food really good staff always happy to help would recommend always enjoy going

LINDSAY ELAINE BENNIE22-02-24

Great

GILBERT CRAWFORD PARR20-02-24

11 nights in the sun

RAYMOND MARTIN UTTLEY12-02-24

Punta Del Rey-union

We go here at least once a year and when we go we always run into people who are returning guests that we saw the last year, even the staff are the same.Yayi, Sari, Ausdrey, Alex it's more a reunion party than a holiday even the maintenance staff are the same. The rooms are comfortable there's been some work done on them and the beds, for us at least, are comfortable. There are plenty of sunbeds available both in the main hotel and over the road at the adults only part. The food is excellent there's an amazing thing that happens everytime we return from here, all my clothes have shrunk I can't understand it :-). If you're looking for a neon tan and foam parties this isn't for you but if you want a nice hotel with plenty of evening and daytime entertainment in a quiet resort that still has many restaurants and bars if you want a change from the hotel thern this is the place. We'll be back later this year all being well.

PAUL AUSTIN21-01-24

overall experince

hotel looking tired now, needs revamp. showers in all rooms, better toilet facilities, should be some nearer showroom. it is good value for money, you get what you pay for. very isolated location. overall too crowded and noisey

GEORGE HASTIE PRIESTLEY29-12-23

Great all Round Hotel

This was my second visit here, and it was a good as the first, that's why I came back. Everything about the Hotel was first class. The food was always lovely, and there is something always on offer to suit every ones tastes from breakfast, lunch and evening dinner. Beer and wine and soft drinks, tea / coffee readily available in the restaurant. Show bar in the evenings, plenty of daytime activities for children as well as adults. Several bars in the hotel serve a good selection of alcohol and soft drinks. Room was cleaned and linen changed several times, and staff here were always very polite and helpful. Reception open 24 hours, shops in the hotel include jewellery, beach clothing, gym, and children's play area. TV lounge downstairs always has a selection of sports available too. This is a great, all round Hotel I would return to. Loved it here the first time and again from 5th - 12th December 2023. All inclusive package, can't fault anything here, well done to all at the Hotel.

DAVID JOHN STRANGE13-12-23

Need urgently an uplifthing

Spacious room and in a way clean, but I found cockroach by the desk next to the pastries. And I was a the 6th floor. Really old facilities such as lift, pool, forniture. I found cockroaches by the breakfast counter by the drinks and my table.

Elizabeth Salmoran01-11-23

Holiday stay

We arrived about 1830 on Monday 16/10/23 we had asked for a low floor and were given room 130 on opening room we were hit by a blast of hot air I said to my wife let's get balcony door open when we did we found balcony fully glazed making balcony unusable and room excessively hot and unable to sleep, maintenance came and left a key card in electrical switch which was left running 24 hours a day for our whole stay which did make a small difference we understand that there was a heatwave going on and have never had cause to complain in any other visit to the hotel,this was our first visit back since COVID and other than the room we have found although many choices of food hot food was normally only slightly warm no matter what time you went for food soft drinks were of a poor quality and customers were going to Mercadona to purchase soft drinks as we did, also there were things that premium customers could only use which had not been in place before on other visits.we also have noticed that the hotel does need an up date one more thing the nights we went to the entertainment this of a very good standard

RICHARD WALKER17-10-23