Excellent service as always

SCOTT GRANT22-04-24

Outstanding staff and great outdoor

Their best assett is the people who work at CRT. They make a difference during the vacation. The outdoors are great. The plants, animals, walkway. The BEACH! Wow.

LUCIE LAPORTE19-04-24

We like it

ROBERT VOLPE18-04-24

Paradise Found

JEAN WARD17-04-24

Great relaxing hotel.

Overall very good! Small problems, I had dollars to spend but they wouldnt except that in cash, I was told on check out I needed to pay the tax, it was wrote in dollars but not made aware this would have to be by card, I would have saved Pesos. Couldn't get my English breakfast tea at night. We couldnt get into the Entertainment international evening meal, feel that everyone should be given 1 booking, which can be changed if they would like and can, also we couldn't cancel bookings that we made on the app or at reception, we would like the option of being able to eat when we are ready, not having to pre arrange from limited times, but the restaurants were lovely, food, environment and staff. Couple of evenings we were dissapointed with evening entertainment but last 2 nights were fantastic and we were not there for 2 nights so couldn't comment as a whole. Would be good to have 1 day a week with a bus put on for playa del Carmen or Tulum and be advised of this otherwise we were told it would be about $50 to have a taxi there and back and we couldn't just take a stroll out of the hotel, so we felt a little trapped. Sounds like alot of moaning but it really was a lovely hotel with lovely people AND COCKTAILS WERE AMAZING!

DARREN BENTON16-04-24

Satisfied customer

We had a great vacation Felt very welcomed and staff went above and beyond especially Jorge and Marco We will return again

TIFFANY GARNER15-04-24

For your viewing

I wish you had permanent shade at the beach as the palm trees do not have constant shade. I did not like the two tiered “privileged & not privileged” offering. Pay one price & everyone gets same.

COLLEEN GILROY15-04-24

Catalonia Royal Tulum

Spent a week at the resort Monday March 25 - April 1 flying with charter company Sunwing. Chaotic transfer from airport to resort. Resort is beautiful on a beautiful beach. Needs to enforce smoking more. I thought Mexico had some of the strictest laws on smoking but seems for show and not enforced. Cant sit on beach or by pool and someone is smoking beside, not even get up and go to the many ashtrays around. Perhaps inform guests at check in about smoking policy or on the website. Restaurants were good and never encountered smoking in restaurants.

RAMSAY ANDERSON13-04-24

Next time, massage day 1

The privileged is worth it for us. Next time , we will get a massage day 1 instead of last days. The room, food. Decor, jungle, staff, were mostly wonderful. A bit of seaweeds but they do the most to remove them.

CAROLE THERRIEN10-04-24

review

Loved your resort, only thing I would have liked to seen is more entertainment during the evenings. Only one show, left the rest of the evenings void.

LOUISE WILSON09-04-24

Second visit

Beautiful vacation

SUSAN CUNNINGHAM09-04-24

Wonderful hotel

Aside from a few minor things, we actually really enjoyed it here. The meals were inconsistent (sometimes great, next day same restaurant it was just ok). We found the service at BLoved very slow and it just seemed confusing. Having 3 different ppl waiting on you and even then it was a long time waiting for our service. Great spot to sit and relax though

JASON KRAFT08-04-24

Love it!

This is my second stay at the catalonia resorts ( island mujers and now tulum). Always satisfied and happy with my stay! Beds are super comfy and everything is so clean! Despite being in the jungle, only 1 flying bug seen. I was afraid of lots of bugs but none really- just the flying thing we seen. If I had to force a suggestion it would be to add more choices to the menus- especially the buffet at lunch. Only 1 lunch location and it was the same food everyday. But I will return and be a life ling happy customer of catalonia resorts...already planning my next trip!

ELIZABETH NORTON08-04-24

The only issue we experienced at Catalonia Royal was a really bad smell in the bathroom. Our guess was that it was coming from the drain in the floor. Otherwise we thoroughly enjoyed our visit and would return again.

LINDA LOVELY04-04-24

Great experience

We had a wonderful time overall at the beautiful Royal Talum

JOHN REED01-04-24

Birthday engagement trip

We had an amazing time, except for the animals on the resort. lol we had a great time and staff and can’t wait to come back again.

LATRICE BARBEE31-03-24

Everything was perfect

Had a fantastic stay, from fast and seamless check in, to amazing food options, gorgeous room, great pool, beautiful beach and amazing staff. Loved the jungle vibe. Couldn't have asked for more. The wifi was strong all over the resort, even on the beach. Booking restaurants was simple and easy to do online. Cannot recommend highly enough.

EMMA PEACHEY29-03-24

Excellent

The only things missing from m’y point or view are a terrace near the lobby bar and smooties at breakfast.

NATHALIE FLAGEOL28-03-24

Wonderful

I love everything about this place!

TERRY PETERSON28-03-24