Everything was spot on except the food.

Rooms were standard rooms to Mexico. Too much sitting space and a smaller bathroom. TV was small and far away. Pool and beach were perfection. Best water and sand around. Plenty of restaurants but only half of the menu was edible and the other half was pretty bad. Very friendly staff and willing to help.

SKYLAR SCHONE17-02-21

Incredible stay!

Unbelievable views. Stellar facilities. Varied food and drink options. Most importantly, staff went above and beyond to help! Highly recommend and will definitely stay here again.

Andrew Mathew17-02-21

Relaxing, Amazing stay

We completely enjoyed our stay at Catalonia...the entire staff were warm and friendly, the resort and grounds were well kept, clean, and beautiful. The pool and beach were as good as we've encountered. The food was fresh and tasty. Thank you to everyone at Catalonia for a wonderful experience. We'll be back with more friends.

CRAIG DUANE STANLEY17-02-21

Good for relaxing

This resort is excellent if you just want to be at the ocean or the pool, this is why we picked it. Don't expect to be entertained all day or be dancing at the pool. Some people expect a 24 hour party. Wrong idea. Go to Cancun or a specific party place instead of disrupting guests that want to spend their precious time off away from loud and obnoxious people. The service is spectacular. The activities team is outgoing and fun. There is nightly entertainment in the lobby that is very good. The dancers are amazing. Food is good and everyone is very accommodating. Housekeeping is great and the entire resort is well maintained at all times. We miss the staff we met and hope to see them again one day. If you go, look for Ana, Rosita, Lillibeth, and Papasito in activities. Servers Rosario, David, Amado, Alejandro, Deysi, Carlos, really everyone, are just so friendly and wonderful. The pros outweigh the cons so I will leave it at this. Go and relax and enjoy your partner.

STEPHANIE ANN IGOE15-02-21

Great place

Beach, personnel, food.. everything was great

MIRJANA PERVAN15-02-21

Todo

Todo perfecto, a pesar de la pandemia

CHRISTIAN DE LA SOTTA15-02-21

Traumurlaub

Wunderschönes Hotel mitten im Dschungel.

RALF FRANZ KRATZER14-02-21

Anniversary week in Paradise

My wife and enjoyed a fantastic week of sun surf and pampering at this wonderful place to celebrate our wedding anniversary. The staff could not have been more gracious or kind - thanks to all of them

MARK ERNEST SELMAN13-02-21

Perfect experience

Go there. You will be happy. Great food, great location and - most important - great people.

Daniel Stricker13-02-21

Beautiful & Relaxing

The resort is gorgeous. The beach is breathtaking and the property is like a slice of a national park filled with palm trees, flowers, wildlife and cenotes

Chandler Parkinson08-02-21

Couple spot

This resort was very nice and I would recommend couples to go

DIONNA ANN WILLIAMS08-02-21

Piece of paradise in the middle of the jungle

My cousin and I try to go on vacation every year. We have been to playa del Carmen, Jamaica, Antigua, and Aruba. We always research where we are staying and try to book a great all inclusive place. I can safely say that Catalonia Royal Tulum was the best place yet. The beach, the staff, the facilities, the accommodations. Everything was wonderful. They take extreme care to protect the staff and the guests. Everyone wore face masks and face shields and were more than happy to help with anything you could possibly need. I usually don’t like to go to the same resort twice, but I will DEFINITELY be coming back here. Covid tests were offered free of charge for American citizens and due to the low occupancy, it truly felt like you had the resort to yourself. The beach was the nicest one I have ever been on. The sand is powdery with not a shell in site. The water is clear and calm and you can see your feet while standing completely submerged from the neck down. It truly looks like a computer wallpaper background. 10/10.

LAUREN L FONTI05-02-21

we loved it!!

we got engaged on the trip and she couldn't have been happier. the staff (particularly Daniel, who is exceptional) were super helpful in setting up a dinner on the beach, photoshoot with on-site photographers, and a romantic turndown in the room with rose petals, champagne, and chocolate. even outside of the proposal, we thought the resort was great. adults only made is very relaxing, the food was surprisingly great for an all inclusive, the staff was attentive and polite, and they did all of the little things to really make us feel pampered and comfortable.

Justin pinkos04-02-21

Serge & Tatyana

Incredible, awesome✌!!!

SERGEY VIKTOROVICH TUDOS04-02-21

Great resort

Overall stay was very good. Food was great, understandably not all restaurants were open due to covid. Sophia was excellent in arranging our transportation and excursions. Hotel staff was excellent, service was great and quick. Only complaint is that the drinks weren’t strong at all except for at maragaritas bar in lobby. Had to order many many shots to add to drinks.

AISHA DOMINIQUE PRUDENT28-01-21

Peaceful Vacation

I would like to say that this hotel is absolutely stunning! The workers here keep up with cleaning everyday! Definitly Covid safe. There’s never a day I did not see them sweeping and making sure the pathways are clear due to the animals that live there. But hey, we entered their house! So we shouldn’t complain. The pool area was empty and so was the beach. The food was great for being an all inclusive. Room service didn’t take long, and the open bars were great! I would definitly visit again, because of the staff! Thank you for having us!!!

LEILANI MARI VALDEZ26-01-21

Great Getaway

This is our fourth time to stay at this resort. It is beautifully surrounded by jungle trees and plants so the walk to the beach is amazing. Staff is on point and the food is delicious! The rooms are somewhat dated but how often are you in your room? The pool is beautiful and the beach is the prettiest beach we’ve seen. My only issue, people outside the resort, including kids, were allowed to stay on the beach designated for hotel guest. Kids were running around tossing sand while others were throwing a football. Several hotel guest became irritated and ended up going to the pool area. Signs should be established noting for “hotel guest only” to help avoid this issue.

SHANI LYN IHNFELDT25-01-21

Covid review

Operating at a low (25 pct?) occupancy affects so many operations that we may not think of. Being my second all inclusive hotel to try, I have to hand it to the staff to take a situation that is tolerable and makes it enjoyable. Incredibly, every single member of the staff, up and down and left and right on the totem pole, is that warm and that friendly and makes the stay great. Going into tulum two days and night somehow still caused us to say "we are glad we are back at the hotel" when we would drive the 25 min back to the Catalonia Royal Tulum. Italian restaurant enjoyed the most. Worth the money.

JACOB WINTERSTEEN III25-01-21

Great place

Loved the whole experience, we are planning on coming back.

SCOTT PAYNE23-01-21

Great as always

This was our 6th time there and there’s a reason we’ll keep going back! Staff was awesome as always as was the rest of the hotel and the beach!

JOHN BYRON VICTOR21-01-21

Quiet relaxing getaway

We enjoyed this hidden treasure!

Sharon Grubb20-01-21

January Stay 2021

Very impressed with all. Nice beach, great and friend staff, and food was some of the best I've had at a resort.

SHANE WILSON18-01-21

Friends trip

Had a great time- staff was awesome, drinks and food were great, would come back!

ALEXANDRA MARIE BAHR18-01-21

quiet and natural

This was our second stay. We appreciate the location, the lack of a cement beach and the natural view of palm trees. Nice and friendly service. (A few friends from the previous stay)

PETER JARUGA18-01-21

Beautiful hotel and amazing beach

Our stay was amazing. First, our gratitude to the front desk clerk for putting us in a priviledge room although we could not use the priviledge restaurant and services. No problem, the hotel has enough to offer, you sure feel priviledge without having to pay extra. Room was good, grounds beautiful, beach outstanding... the hotel is located next to Hotel Esencia, a boutique hotel featured in many travelling magazines ranging $2.550-$4.500 the night! The flora and fauna of the place is one of the best features of the hotel. On the other hand, food is ok, I wish they had more local cuisine. Maybe what guests want is more local or other Mexican food and not American/European food to which we have access all year long. Overall, food was quite forgettable. Entertainment was alright I guess for someone who enjoys that type of stuff which I find generally tacky. Our stay was during New Years Eve and Reyes and we found that many restaurants were closed on certain days but we were never notified of those changes. No biggie. We were also told that they did it because there were a third of the number of guests they usually have, strange this times of pandemia... Now, I must tell about one incident that somewhat marred our experience and puts things in perspective. On our last night, an intoxicated young man (20's) punched a window resulting in a really serious cut of what looked an artery (there was massive loss of blood). The other guests told the front desk staff to call an ambulance, the police, to fetch the first aid kit.... Well, there was no ambulance available, the police arrived and did NADA, the first aid kit was a joke, the staff was uncooperative..... Luckily one of the guests was a NP and was able to apply a tourniquet, the kid was out of it in shock bleeding to death. Other guests had to call a taxi to take him to the hospital, the first question of the guy behind the reception was if they had the money to pay for it ?$#!!! Guest put out the frigging $25 that the taxi cost.... I mean, one of your guest is dying and you let the other guests take care of him and you do nothing nor you show any concern for his safety?!?! I strongly recommend the hotel to have some kind of safety protocol put in place for this type of events. That was a shame.

CLARA PEREZ-RUIZ12-01-21