royal tulum - adults only

Medicore stay at a beautiful resort

First the good: The resort grounds are absolutely beautiful. The beach is perfect and the staff work hard to remove the seaweed every morning. The pool is large and has more than enough space for all of the guests without feeling like you are on top of people. The Bad: We stayed for five nights at the resort. Three out of those five nights we received multiple prank phone calls from other guests claiming to be the resort staff. I know this is not necessarily the resort's fault, however when we complained and asked for help the resort stated there was nothing they could do but that they would look into it- the issue was not resolved. When we finally got smart enough to unplug our phone, the a room above us partying very loud until 5 am and we had to then reconnect the phone to call the front test, TWICE. I feel that the resort should have done more to manage the wild party at such a late hour. I came to the resort to relax and I left exhausted from a lack of sleep. The food was nothing to be excited about. I have been to three all inclusive resorts and this one has the worst food of them all. Everything was very bland and none of the food was especially appealing. This would be less of an issue for me if the resort was closer to other food options, but it really is not. The okay: The service was just okay. I felt like I had to go out of my way to get drinks at the pool and the beach. At other places I have stayed the staff was consistently checking on guests.

SUSAN GORE19-08-19

No AC in Aug

Our AC broke and was never repaired... slept in pools of sweat for 5 days...

JASON PEEK19-08-19

Review

It was very good.

KYLE ROBERT WEGMAN19-08-19

Our RETURN to the Catalonia Royal Tulum

We visited this resort in 2009 and 2010. Since that time, we have visited another adult-only resort but decided it was time for our return, wanting a "change." The CRT did not disappoint. It is a smaller, more intimate resort. Rather quiet with great drinks, food, and entertainment.

JACKIE LEE SEIDMAN18-08-19

Reciew

Good

Hazel Whyte17-08-19

Another amazing trip!

We stayed here the second week of August. This was our second time visiting this resort. (Catalonia Royal Tulum) We love the walk from the room to the pool/beach area as it is lush and green and just gorgeous. We love seeing the coatis and there was quite a few baby coatis which are extra adorable! The staff is very friendly and helpful. Special shout out to Dulce and Daniel who made our ETC experience that much more excellent!!! We are hoping to go back in November and can’t wait to see them again. The food is good at all restaurants but the B-LOVED Restaurant on the beach was our favorite for breakfast and have great fish tacos in the afternoon. The Adelita is a delicious Mexican restaurant for dinner. One night they had a Mariachi band which was absolutely fabulous! The pool bar just opened and is a good time and great way to meet other people. The beach is beautiful and even though there was seaweed this trip, last visit there was none, they tried endlessly to clean it and you can swim past it and snorkel the reef just off the beach and the water is clear and warm. There are so many fish and coral to see. I can’t say enough about how much we love this place and we will definitely be back again, hopefully in November and we be bringing family with us to share this beautiful place.

Ryan Brooks Maloy17-08-19

Perfect Place

Wonderful place, the hotel is nice! People is very friendly

JUAN MANUEL MALDONADO CAVERO16-08-19

Good clean place and great staff but no sea food.

Great staff and really nice place! If you are sea food fan it's not your place.

NIKOLAY KRUMOV KOLOV15-08-19

First timer

Very good experience. Some of the staff very friendly

ELISA PAGE15-08-19

Catalonia Royal Tulum

We had a great time here! The staff was friendly. Always willing to help us. Our room was updated and clean. The beach and pool area was clean. The food was good. Overall, for our first time in Mexico, this resort was a great pick.

TIA MOUZON DAVIS13-08-19

beautiful, awesome people

We love coming to catalonia Royal Tulum. This is the 3rd time we have come and it is always an amazing time. This time we were a little uncomfortable about all the smoking around us. It was everywhere and very hard to avoid. We will be looking for other options in the future. The food was delicious, the staff is the best. The other thing we were uncomfortable with was the temperature of the room, it was way too hot, it didnt matter how much we changed the termostat, it stayed the same at about 80-F.

NATHAN JOHNSON13-08-19

La sainte paix

Une place très tranquille ou il fait bon si reposer.

SYLVIE NOLIN13-08-19

Stay at your hotel

Everything is satisfying

DANIEL CARDINAL13-08-19

Loved my stay

Hotel was clean, food was delicious, staff was very attentive and friendly.

KEYLA NUNFIO12-08-19

First Time Royal Talum

First

DARIUS TIGLAO DUNGCA12-08-19

Awesome resort

On arrival, the staff was very friendly in helping us check in. Our room was perfect! Right by the ocean and pool and a short walk, I would request building 6 again. The staff at the pool bar and animation team were great! Everyone was so friendly and always greeted us with a smile.

KAITLIN MARIE FERRY12-08-19

Great

Great staff, food and service.

LISA GAIL HAUB12-08-19

Catalonia Royal Tulum - Girls Trip

well first off beautiful resort i love the how environmentally friendly it is. The walk to the rooms and pool gives you a whole different experience ( you are literally walking through a forest with little critters). The staff were super friendly especially the front desk much love to Jesus, Jose and Carmen :). My 3 star rating however is based on the Food and the fact that this was more of a "couples resort" (honeymooning/relaxing trip). Food was very mediocre there wasn't much to choose from and if you needed a late night bite you had very little options

SAVITRI RAMKARRAN12-08-19

Great resort for your money

Rooms were clean and cool. The staff was friendly.

CYNTHIA DAWN PERRY11-08-19

Experiencia

La estadía muy buenw

JUAN RIVERA11-08-19

Wedding event

Staff very attentive and friendly and overall property well manicured and inviting.

STEPHANE DAOUST10-08-19

We loved Catalonia Royal Tulum

We thoroughly enjoyed our stay at Catalonia Royal Tulum. The resort is in a beautiful rainforest setting and close to the beach, the staff was kind and helpful, the food was excellent and we enjoyed dancing in the evening!

BOJIC OGNJENOVIC OLIVERA BOJIC10-08-19

Belle expérience

Beau site, bon service, bel environnement, intéressant de cohabiter avec les coatis

JACQUES TRUDEL09-08-19

Vacation 2019

Second time at Catalonia Tulum and there will be a third!!

BETH HENKELS09-08-19

Buen trato

Magnífica atención

JUAN ANTONIO RODRIGUEZ RODRIGUEZ09-08-19