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Отель Catalonia Royal Tulum - Adults Only

ОТЕЛЬ

Если вы ищете отель мечты исключительно для взрослых, откройте глаза, потому что вы только что его нашли. Отель Catalonia Royal Tulum расположен на одном из самых красивых пляжей Карибского моря, в окружении джунглей, мангровых зарослей и пресноводных ценотов с одной стороны и бескрайнего моря - с другой.

В этом уникальном месте отель может предложить многое. Выбирайте из широкого спектра занятий, побалуйте себя в спа-центре и наслаждайтесь отдыхом в несравненной обстановке.

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МЕСТОПОЛОЖЕНИЕ

Ctra. Cancún - Chetumal Km. 264.5, 77790,
ОТЛИЧНО8.9/ 10
Посмотреть местоположение

НОМЕРА

Номер повышенной комфортности

x 2
  • Просторный
  • Вид на сад
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Просторные и комфортабельные комнаты гарантируют прекрасное самочувствие на протяжении всего вашего отпуска.  

Premium

x 2
  • Балкон
  • Обновленный
+ Info

Номера премиум-класса предлагают отремонтированную мебель и оформление. Они пользуются преимущественным расположением в зданиях, наиболее близких к пляжу.

Privileged Romance

x 2
  • Элегантный
  • Медовый месяц
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Элегантные, залитые светом и очень уютные. Все необходимое для медового месяца Вашей мечтны: натуральные светлые тона, диванные подушки и навесы… Счастливого медового месяца! Резервируя этот номер, вы будете привилегированным клиентом, и вам понравится пакет Privileged All Inclusive (см. Подробную информацию в полезной информации).

Privileged Junior Suite

x 2
  • Доступ в SPA
  • Просторный
  • Зона отдыха
+ Info

В окружении экзотической растительности, эти комнаты расположены в зоне отдыха и предлагают специально обслуживание, которое сделают Ваш отдых более комфортным. Резервируя этот номер, вы будете привилегированным клиентом, и вам понравится пакет Privileged All Inclusive (см. Подробную информацию в полезной информации).

Номер Privileged Deluxe

x 2
  • Обновленный
  • Купальный халат
+ Info

В привилегированных номерах Делюкс есть недавно отремонтированная мебель и мебель. Номера Privileged deluxe & Rauxa включают в себя день доступа к ресторану и шоу Rauxa, где вы сможете насладиться прекрасным шоу во время бесплатного обеда. Эти номера имеют привилегированное расположение в зданиях, наиболее близких к пляжу, и отреставрированной мебели и оформлении.

Номер Privileged Romance Deluxe

x 2
  • Просторный
  • Вид на сад
+ Info

Номера Privileged Romance Deluxe элегантные, светлые и очень уютные. Они идеально подходят для медового месяца, о котором вы всегда мечтали. В номере прелусмотрено особое оформление, а также имеется 1 кровать размера King Size и набор туалетных принадлежностей. Забронировав этот номер, вы станете клиентом Privileged и сможете воспользоваться пакетом Privileged все включено (подробности в разделе «Полезная информация»).  

ПОМЕЩЕНИЯ И УСЛУГИ

РЕСТОРАН LA PALAPA

Ресторан-буфет под открытым небом, расположенный рядом с пляжем, с изысканной международной кухней. Обслуживание завтраков и обедов.

Бар у бассейна BAQUA

Бар внутри бассейна. Наслаждайтесь любимыми коктейлями у бассейна.

МЫ ПРЕДЛАГАЕМ ВАМ

2 термальные зоны Одна исключительно для женщин, другая - для посетителей обоих полов. Оборудованные сауной, паровой баней, джакузи и душами.

2 зоны раздевалок Оборудованы шкафами, с банными халатами, тапочками, продуктами личной гигиены.

Меню массажей и процедур Для здоровья и красоты

Роскошная зона Master Suite Для расслабляющих и эстетических процедур вдвоем, с гидромассажным душем и гидромассажной ванной.

Зона релаксации

Салон красоты

Массаж на пляже

МЫ ПРЕДЛАГАЕМ ВАМ

Бассейн Большой бассейн с центральным джакузи под открытым небом с видом на море.

Водные развлечения Каноэ и/или байдарки, буги-борд и сапсерфинг, сноркелинг и дайвинг-центр.

Спортивные развлечения Водное поло, волейбол и пляжный футбол, настольный теннис и дартс, тренажерный зал, аэробика и аквааэробика.

Ночные развлечения Диско-бар, ночной праздник (один раз в неделю) в зоне бассейне или чилаут, театр под открытым небом с живыми представлениями.

Экскурсии Познакомьтесь с пляжами, насладитесь природными заповедниками и перелистайте страницы истории, посетив невероятные руины майя. Поплавайте с дельфина или займитесь дайвингом в сенотах.

Магазины

ФОТОГРАФИИ Catalonia Royal Tulum - Adults Only

УСЛУГИ ОТЕЛЯ

Банкомат в отеле
Бассейн
Бесплатный Wi-Fi во всем отеле
Джакузи
Дневная и ночная анимация
Заказ мероприятий
Кондиционер
Обмен валюты
Прачечная
Прокат автомобилей
Ресторан и бар
Спа
Спортзал

Свадьбы

Бракосочетание в раю! На наших курортах в Ривьера-Майя вас ждет пляж с белым песком. Разделите этот особенный день со своими близкими в комплексах Catalonia Hotels & Resorts.[...]подробнее

Свадьбы в Catalonia Royal Tulum

Отель Catalonia Royal Tulum расположен на одном из лучших пляжей Ривьера-Майя. Это одно из лучших мест для празднования свадьбы или возобновление клятв. Этот красивый отель предлагает множество услуг, чтобы отпраздновать ваш особенный день в окружении всех ваших близких. В отеле Catalonia Royal Tulum вы найдете развлечения для всей семьи. Откройте для себя, благодаря нашим романтическим пакетам, оригинальный способ удивить своего партнера обедом на пляже или в романтическом номере. Наша команда специалистов по планированию свадеб позаботиться обо всех деталях, чтобы вы могли только наслаждаться. Они будут сопровождать вас на протяжении всего процесса бронирования и организации вашей свадьбы, рекомендуя вам в тот или иной момент лучшие решения, чтобы все прошло идеально. Познакомьтесь с нашими свадебными пакетами, чтобы найти тот, который наилучшим образом соответствует вашим потребностям

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ВАШЕ ИДЕАЛЬНОЕ СОБЫТИЕ С CATALONIA HOTELS & RESORTS

 

Индивидуальный подходМы обеспечиваем вам полное сопровождение, чтобы сделать ваше мероприятие идеальным
Эксклюзивные услугиДополните свой особенный день нашими эксклюзивными услугами
Удобства для группСпециальные тарифы и прямое бронирование на сайте
Уникальная гастрономияНаша гастрономия всегда будет достойным сопровождением вашего мероприятия

эксклюзивные услуги

Широкий спектр услуг для идеального мероприятия

ОТЗЫВЫ ОБ ОТЕЛЕ Catalonia Royal Tulum - Adults Only

Что думают другие пользователи о Catalonia Royal Tulum - Adults Only?

Fuente: GRS de Review Pro

ОТЛИЧНО8.9/ 10Основано на 1052 комментариях
Localização
9.1
Уборка
9.2
Услуги
9.3
Номер
9.2
Качество/Цена
8.8
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Отлично

Понравилось очень обслуживание,персонал очень внимательный и вежливый,быстро реагируют на просьбы.,вкусная еда

ALEKSANDRA PEREGUDOVA14-09-21

10/ 10ОТЛИЧНО

Very Enjoyable Trip!

Upon check in these guys are on top of it.. and very friendly. Rooms are nice (good air conditioning is scarce throughout) Cleaning was good and they fill the fridge each day with drinks/snacks. The scenery and nature animals are awesome. The pool is where we spent most of our time.. Super annoying that we are at an ADULT ONLY resort and the pool is closed by 7pm! I had no idea until they were making us get out. The guys are the margarita bar in the lobby were amazing and fun. The guys at the pool par were awesome as well! I wish I could remember their names but I think she is the head lady at the little food place by the pool bar was hands down my favorite ! Loved her! Food around the resort was honestly just "ok".. The best options are the buffet for breakfast only. Beloved you cannot go wrong there - its great! And the little place next to the pool bar was awesome! The other restaurants are really blah sadly. Rauxa was very entertaining and food was great there (reservations required) Alejandro you will notice is ALL OVER this resort working day and night to entertain the guests. Well done to him! All in all it was a great stay for my 1st resort visit. (the workers are all amazing, they truly work so hard to make everyone happy!!) More communication to guests regarding covid testing would be helpful - I felt like we had to dig that information out ourselves.. with no clue how to even find it.

JENNIFER PITTS07-09-21

8/ 10ОЧЕНЬ ХОРОШО

Issues

The staff was very friendly, but the food was really bland, no elevator so walking up to the 3rd floor was a hassle, and construction happening outside that kept waking us up. It was a great experience, just a little things that could have been better.

STACEY DE PERALTA07-09-21

8/ 10ОЧЕНЬ ХОРОШО

Birthday Celebration

We have been to CRT 5 years ago and we decided to return for my birthday week. We were with 2 other couples so total 6p 3 rooms. We definitely upgraded to privileged both times and it is worth every penny. I took one star off because of the food. We have been to many different all inclusive resorts around riviera maya and really enjoyed all the restaurants. However in CRT, only restaurant that had amazing food was Beloved which is only for privileged guest. Everything was delicious and you can’t beat the view as it is practically right on the beach. The only small complaint was that since we ate there breakfast, lunch and dinner, you do repeat some dishes so you really notice the lack of consistency. The same dish sometimes were amazing and then you order again and it tasted so-so and even looked different. The rest of the restaurant was just ok. We are at the tapas (last time we ate there was 6 years ago- this time food was disappointing), steak and buffet just so-so (we did not eat at these restaurants 6 years ago due to again the ambiance). Did not bother to go to Mexican or Italian as the ambiance was boring. (Same as steak restaurant, just one big room) we saw the Ruaxa dinner show and we really enjoyed it! It’s crazy that was included in the all inclusive price as the performers were excellent! The grounds were beautiful as they incorporated the jungle and nature into the building of the resort. We stayed in room 4201 nice and big but bit outdated. There are no views from the rooms but trees. We felt like we were in a treehouse in BBCa nice way. I would recommend this resort as staff really works hard to make your stay enjoyable. Oh and many cute animals. Especially the “Coatis” . The water has seaweed depending on the day. The resort does try to clean up all washed ashore. Smaller resort then others we have been too but the beach is really stunning!

Sun Bullied03-09-21

8/ 10ОЧЕНЬ ХОРОШО

The Most Loving Staff

I will begin by sharing the worst part of my experience at Catalonia Royal Tulum: leaving. It’s like leaving a piece of my heart behind. This was my second visit with my husband. We kept talking about returning because we LOVE the beautiful location and combination of beach and jungle. What I remembered most fondly was the extraordinary staff… the most loving, attentive staff. That hasn’t changed. I will name a few of the extraordinary staff: Daniel: will make the impossible possible. He will find a towel when there are none (because you’ve arrived before your scheduled check-in after towels have been distributed), find the jugo de sandia you are craving (after breakfast) even when it was nowhere else to be found, fit you in to get dinner reservations at Rauxa because it’s your last night… always so caring and willing. He truly makes the guest experience special. Quetzabel: will welcome you each day in the most loving way with the most beautiful smile Alix: so loving and so caring… always checking to see how you’re doing and how to improve your experience in any way. . Alegría Spa: Esperanza… so in tune with what your body needs. The most thorough massage experience. Captain David, Hernan and Aracely at Adelita’s…so welcoming… As I acknowledge all these wonderful people there are so many more I’ve forgotten to mention yet truly deserve acknowledgment. The amazing housekeepers who go out of their way to make sure you have what you need each day and leave a beautiful sculpture in your room daily. There are so many staff who work behind the scenes to make sure the guest experience is wonderful each day… I truly want to acknowledge them as well. When it comes to food… find what you enjoy. It’s a simple as that. Enjoy delectable dishes at Bloved, an elevated experience at Rauxa (an experience not to be missed) and enjoy the native foods, fruit and vegetables each day at their numerous restaurants. I would never go to Paris expecting an authentic American burger or Italian food experience. Absolutely beautiful beach….Seaweed not your thing? Don’t blame the hotel (who work arduously each day to clear the seaweed) talk to Mother Nature then feel free to enjoy the pool and bar. The DJs just fabulous! Making each event so much fun… whether at Rauxa (amazing!) or by the pool or tequila bar at night. Don’t miss out on all the fun evening activities. When you go to Catalonia Royal Tulum… go for the experience, the beauty, and especially the loving, caring staff.

Ana Martinez Hollinger02-09-21

10/ 10ОТЛИЧНО

An amazing hotel

I've been to the Catalina Royal Tulum about a dozen times. It's the best hotel along the Riviera Maya. We had such a good and relaxing time. It was the best vacation ever!

SUSAN ELIZABETH WINGFIELD02-09-21

10/ 10ОТЛИЧНО

So Glad to Be Back!

My husband and I love this resort. We love the beach, the animals and mostly the wonderful, friendly people. We missed visiting last year due to Covid and it was so nice to be back.

LYNNE PATRICIA STURTEVANT31-08-21

10/ 10ОТЛИЧНО

Loved the resort!

The resort is beautiful, I will stay again. The only thing that was disappointing was the some of the restaurants. The breakfast buffet is good and the beloved restaurant is good.

JESSICA STENNIS31-08-21

10/ 10ОТЛИЧНО

Tulum

A very nice vacation, wonderful staff.

JOSEPH RUDOLPH PAIGE28-08-21

8/ 10ОЧЕНЬ ХОРОШО

Travel during Covid

The staff was so polite and helpful, went above and beyond to make our stay very enjoyable! I especially liked the protocols in place for Covid-19. Easy access to Covid testing in the hotel and all the cleanliness protocols prevent any Covid scares. My husband and I enjoyed our stay and plan on returning and will recommend to friends and family!! Many activities at night and during the day! Thank you to all the staff!!! :-)

ARIANNA LIZBETH MENESES CUEVAS25-08-21

10/ 10ОТЛИЧНО

Glorious Vacation

We stayed for 8 nights/7 days. It’s was amazing! The hotel was beautiful with lush surroundings. Everything was just a short walk away. All the restaurants were great, the buffet had so much variety and everything was delicious. The staff was so friendly and very attentive. I loved all the extra activities that were offered and nightly entertainment as well. There was a hurricane on one of the night we stayed. The staff let everyone know about it and made sure the grounds were secure. The next day everything was cleaned up so quickly, it was like it never happened. We were very impressed and extremely pleased with our entire stay. We will definitely be back. Thank you Catalonia!

RACHEL KATHERINE DICKERSON24-08-21

10/ 10ОТЛИЧНО

17 year anniversary!

We had a wonderful trip! The staff was so amazing! The entertainment team was great! A special shout out to Ana on the entertainment team! She was awesome and our favorite girl!!!! We were there for hurricane Grace and the staff was so amazing through it all!!! They were prepared, kept us informed, kept everyone calm and still had a great time! Thank you for your hospitality!!

Emily Wood20-08-21

8/ 10ОЧЕНЬ ХОРОШО

A great hotel on a beautiful beach

We've been visiting this place for well over 20 years. It offers a consistent service and provides a unique opportunity to spend the on a one of the most beautiful beaches in the area. Covid created obvious challenges to all hotels but Catalonia manages those with experience and the utmost care for the guests.

Krzysztof Smolewski16-08-21

8/ 10ОЧЕНЬ ХОРОШО

Great place to stay!

Catalonia Royal Tulum was a great place to stay! We were a group of 4 with 2 rooms. They booked us in the same building which was nice. The food options were really good, I recommend upgrading to get access to BLoved, it's worth the small upcharge. The spa was great, the pool and beach were clean and fun places to just sit and relax! The only thing I found to be slightly lacking was the daily entertainment options, it seemed like half of the activities were either changed or cancelled.

TRAVIS EDWARD COLLIVER16-08-21

10/ 10ОТЛИЧНО

Staff hotel review

Everyone and everything was awesome. The Rosalia dinner and show were good but the dj in between the performances did not really fit the show. The entertainment at the pool in the evening were all good

MICHAEL JASON BELTZ16-08-21

10/ 10ОТЛИЧНО

Our experience at the hotel

We had a great time during our stay. We were happy to be a “Privileged” guests. Liked everything about the place, beautiful beach, very nice pool area, most of the workers pleasantly friendly. Beach towels and shower towels were excellent, but mattresses, sheets and pillows could be better… Food was good, entertainment was excellent! I would definitely recommend to my friends and family. As a matter of a fact, 2 couples of our friends already booking this hotel for the end of August!

IRINA DYNER SADETSKY13-08-21

8/ 10ОЧЕНЬ ХОРОШО

Our Favorite Relaxing Getaway!

Love this place! This was our 6th visit! Staff are very friendly and customer service focused. Most staff speak English well enough to communicate with you. The resort is small enough to be relaxing but big enough to offer several dining options. Love that it is all-inclusive, adults only (definitely a must for us!). Beach is one of the most beautiful in the area. Rooms are very nice and are attended to twice a day. Room service available 24/7. Gym equipment has been improved over last year but would like to see additional improvements and additions. Also, we did notice a few very minor items that needed some attention around the pool. The new activities staff are better and more interactive than in previous years. This is the place to come and simply relax.

ALLAN MARTIN BRETT13-08-21

10/ 10ОТЛИЧНО

Wife's Birthday Celebration

CRT again gets 5 stars for their people, the grounds, the food and the rooms. We always tip the employees, and that makes a difference to us and them. One small difference between this last time (August 4-11, 2021) and the prior (December 2019) was the ambient music. I notice that the average age is trending lower, and that may decide the music, but I preferred the choices in 2019 and prior.

THEODORE JOHN MECKLIN12-08-21

10/ 10ОТЛИЧНО

Paradise

The resort is amazing. All of the staff are so friendly & helpful. We love, love, love Dulce, Lenis, & Alejandro. They make us feel loved like family. Jackie Chaney Holmes

JACKIE CHANEY HOLMES06-08-21

10/ 10ОТЛИЧНО

Superior time

I escaped to your resort and had a spectacular time. the staff was great the environment was awesome everything was provided when I asked about things the staff was so friendly and professional and continued to keep me smiling and happy the whole time The food was great I will truly come back and share this time and place to all my friends and tell them they need to go and visit your resort all the time. My sister and mom saw all my pictures and what shared and we have already talked about next year. My friend who I visited with were happy during and after the trip and agreed we would return next chance we have. Thank you so so much

JEFF SCOTT30-07-21

10/ 10ОТЛИЧНО

Exceeding Expectations All Around!!

This was my first "All Inclusive" vacation EVER! I can certainly say that I will return to this place. The staff was well prepared at all corners of the facilities, well trained, supportive, respectful, attending to details... ALL THE TIME. The facilities were clean at all corners. The natural fauna was actually funny to watch (Coatis are hilarious!), and most importantly: THE FOOD!!! What a treat! My surprise was to see such a wonderful guests from all around the world, kind, funny, chilling, enjoying their drinks (and keeping themselves in order). I definitively recommend this place.

COLON REINALDO PICON30-07-21

10/ 10ОТЛИЧНО

Excellent stay

Excellent experience and lovely grounds. Some of the food was very bland- particularly at terrace- such as the flatbread appetizer and the pulpo. Everything at beloved was great.

KAITLIN THOMPSON30-07-21

8/ 10ОЧЕНЬ ХОРОШО

Great experience.

Everyone was super friendly and helpful.

Taryn Thoreson30-07-21

10/ 10ОТЛИЧНО

Excelente

La amabilidad de todo el equipo, la comida, todo muy bien !!!

ADRIANA LUCIA FALLA LOZANO26-07-21

10/ 10ОТЛИЧНО

25th wedding anniversary

In February 2020 we stayed at the Catalonia Royal Tulum. It was our first adults only resort. We loved it. We loved everything about it. The staff, the rooms, the food. Everything! So for our 25th wedding anniversary we decided to go back. We quickly noticed that the older front desk people weren’t very friendly. Almost like I was annoying them when I came to ask questions. Good thing I don’t have to deal with them very often. Our rooms were clean but they would forget to get us pool towels and after they left a stack of bath towels on the counter instead of hanging them up we decided we were done tipping the maids. The food and restaurant staff was wonderful. Great service. The hostess Qusabella remember us! She gave us a warm and friendly hello everyday we did the Buffett. She made us feel like family. The waiter Carlos was super nice and helpful. The two running the activities were great the gal was Rosa was super nice asked us how everything was going and seemed like she really cared. What did the hotel do to help us celebrate our 25th wedding anniversary? NOTHING! they did nothing. I was so sad that even at the rausha show (that sucked) didn’t mention a word about us. I know it’s really not a big deal but I wanted my stay to feel special or just another vacation. I went to the front desk to ask why and he said it was my travel agents job to notify the hotel. And when I question her she said I told them when I was booking the trip.

ROBERT MERRILL HENNING26-07-21

8/ 10ОЧЕНЬ ХОРОШО

Read carefully!

Privileged Romance Room. July 15 to 20. First of all, I would like to start recommended this resort. From the personalized attention, and the details of all the staff, which includes the front desk, housekeeping, waitresses and waiters. Courtesy, smiling faces, and well- mannered were always the attitude of each of them. The food was exquisite from the BLoved restaurant, (Privileged package) to the options of different restaurants such as the buffet for breakfast, the restaurant specializing in meat, and the other in pastas. The desserts in all restaurants were tasty and the attention was no less. I cannot deny that at the beginning I was somewhat predisposed because I had been reading some feedbacks concerning the tastelessness of meals, but fortunately, in our case, it was not like that. Today I can tell you that they were unique and beautiful days. Yes, it was my first trip to Mexico where I was celebrating many things with my boyfriend, (anniversary, my graduation and vacation) where if you really want to have a moment of total tranquility, with the perfect harmony and full of love, Catalonia Royal Tulum for adults only, is the ideal place.

ALBIS REGALADO MONTANE REGALADO MONTANE24-07-21

10/ 10ОТЛИЧНО

Great Relaxing Vacation

The resort is all around a great experience. A place to relax and enjoy the beautiful ocean. The staff is great all around. Restaurants choices are great! Resort is not for the party goers.

MARISSA JACINTO MEDELLIN22-07-21

10/ 10ОТЛИЧНО

Catalonia

Love it!!

ALEXANDER ISRAELI21-07-21

10/ 10ОТЛИЧНО

Amazing experience

The entire staff and management of the hotel was amazing.

Brandon Mederos20-07-21

10/ 10ОТЛИЧНО

Another great trip to Catalonia Royal Tulum

This is our 9th year visiting and I think our 12th trip to this resort. As always, what a great trip. During these COVID times - you just have to accept what comes. Even with the unexpected, still more than worth the challenges the pandemic brings for travel. The grounds are beautiful. The food, good. Great at the Grill and the Rauxa show. The staff - well - phenomenal. The beach service with Isabel, Aracelly, and Marissa —- couldn’t ask for better. Bar service - all great. Wait staff … Carlos (Bombe) at breakfast/lunch, William at the bistro, and Shaggy at The Grill - don’t lose these guys - they are great. Quetzbetal seating us at breakfast and lunch - also, don’t lose her. I highly recommend you get your reservation in for the Rauxa show, Interact with Rosa from the entertainment staff because she is the best, and enjoy the beach and pool. You can’t beat this place in terms of ocean, beach, and service when valuing your $. I can’t wait for next year and my next visit. Thank you Catalonia Tulum.

ANTHONY JOSEPH CORTES20-07-21

10/ 10ОТЛИЧНО
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МЕСТОПОЛОЖЕНИЕ Catalonia Royal Tulum - Adults Only

Ctra. Cancún - Chetumal Km. 264.5, 77790 .

Ctra. Cancún - Chetumal Km. 264.5, 77790,
ОТЛИЧНО8.9/ 10
Острова Косумель 18 km
Парк X-CARET 21 km
Парк XEL-HA 26 km
Плайя-дель-Кармен 28 km
Тулум 42 km
Коба 87 km
Канкун 94 km
Чичен-Ица 190 km

От аэропорта:

Международный аэропорт Канкун

85 км - приблизительно 80 USD на такси

ПОЛЕЗНАЯ ИНФОРМАЦИЯ

Время заезда

Начиная с 15:00

Время отъезда

До 12:00

Дети

Отель только для взрослых.

Отель не принимает гостей детского возраста.

Питомцы

Домашние животные не принимаются.

Допустимые формы оплаты

Обратите внимание

огласно условиями отеля Catalonia Royal Tulum, если имя держателя кредитной карты, предоставленной для бронирования, не совпадает с именем гостя, следует заблаговременно связаться с отелем Catalonia Royal Tulum. Для осуществления регистрации необходимо предъявить документ, удостоверяющий личность, и действующую кредитную карту. Отель сохраняет за собой право преавторизации банковской карты до момента заезда. Если карта недействительна, с вами свяжутся для запроса действительной карты. Если прошло более 24 часов, может быть произведена отмена бронирования.

Для бронирования более 4 номеров или более 8 ночей, в данном отеле требуется предварительная оплата.  После осуществления бронирования, отель свяжется с гостями для организации предоплаты, после которой отмена бронирования не допускается.

Оплата: оплата принимается в мексиканских песо, евро, канадских долларах, фунтах и кредитными картами Visa, Amex и MasterCard: В соответствии с законами правительства Мексики, не принимаются оплаты наличными в американских долларах.

Стоимость санитарии не включена: 27 MXN ($1.35 USD) за номер и ночь, чтобы заплатить в отеле.

В отеле имеется собственная бесплатная парковка. Предварительного бронирования не требуется.

Наши гости категории Privileged могут воспользоваться всеми преимуществами обслуживания по системе Все включено, а также многочисленными другими преимуществами, описанными в Пакете услуги Все включено Priviledged: Привилегированное различие, 10% скидка в массажах или процедурах в нашем спа-салоне Alegria (требуется предварительный заказ), Один бесплатный доступ к влажным участкам курорта под доступностью, Любимый Привилегированный ресторан (завтрак, обед и ужин a la carte) на пляже - на открытом воздухе), Бар с баром перед пляжем, эксклюзивный Привилегированный район на пляже с обслуживанием закусок и напитков, скидка 10% во всех дополнительных услугах, ранний заезд и поздний выезд (3 часа дня) при наличии.

Привилегированные романтические и привилегированные романсы Делюкс гостей, проживающих более 4 ночей, также получают следующие услуги в дополнение к привилегированным привилегиям: Добро пожаловать в удобство фруктов, бутылку игристого вина и шоколада (укажите время прибытия при бронировании), Частный ужин на двоих (один за пребывание, место может измениться), массаж в паре - 30 минут, оформление в специальной комнате.

Выполнения заявок, связанных с  кроватями,  зависит от их наличия.

Адаптеры:  110 Вольт.  Американский стандарт (необходимо иметь собственный адаптер).

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