Not a big deal!

The hotel personnel is great. The lobby and reception areas are clean and very secure. The rooms could be a bit cleaner and in better service conditions. My first room was not the cleanest, it had a few things that needed repairs, like the hook on the wall in the bathroom was loose, the shower, tub combo was dangerous and dirty, and the carpet had a musty smell and noticeable dirty. I was moved to a second bigger room to make up for the short fall of the first one, but the carpet was still dirty and smelly and the room service on both room always forgot to put wash towels in the bathroom. I had to request them three times. But with all that downfall, the breakfast was magnificent, the personnel is outstanding.

JORGE ENCARNACION21-11-22

Amazing

Amazing attention to details. Best resort in the Dominican Republic by far, I will be back.

SADIE OQUENDO19-11-22

Mix up during breakfast

Paid twice for breakfast. Told them I did no trust in my word nd charged me twice.

DAVID LAWRENCE16-11-22

My stay was awesome.

The hotel, the staff and support was incredible.

VINCENT TRENT15-11-22

A Wonderful Hotel in a Wonderful Location

I truly enjoyed my stay at the Catalonia Santo Domingo! The location is great, and the view from my room was absolutely breathtaking! The staff always greeted me with a smile- even over the phone.

TRYPHINA ROBINSON14-11-22

1 Night Business Trip

Good Location Good Food Good Service Friendly Staff Small Rooms

JORGE DAVILA08-11-22

Best Hotel ever

Catalonia Hotel Santo Domingo was amazing I would definitely stay here again staff was beyond what I expected.

DENIS NICOLAS25-10-22

My first visit

I had no ideas what to expect but what a great hotel the staff six star the accommodations were clean and the food great if I ever come back this is the hotel

CLARK GUINN22-10-22

Visita catalonia

Excelente lugar muy seguro y bellisimo

LUIS VELEZ10-10-22

Excelente servicio al cliente

Todo estuvo excelente, la comida de lo mejor en el desayuno, los meseros siempre fueron tan amables y siempre sonrientes, todo el personal siempre disponible. Lo único malo fue la limpieza en el cuarto y los baños, el cambio de sábanas parecía que siempre fueron las mismas ( estuvimos 6 días) . Faltaban cestos de basura más grande o adicional.

RAQUEL GUZMAN07-10-22

Vacaciones

Bien profesional, y amables

HORACIO FERNANDEZ06-10-22

It Starts at the Front Desk

I would like to thank Orquedy for saving the day. Just not some who is nice. However, very professional. She is an asset to this company and to the Hotel/Restaurant industry. I am a Gold member with Hilton and Marriott. However, I didn't want to limit my options on this trip. I took the opportunity to book here after reviewing the ratings and photos. However, all could be misleading until you actually check in. As foreign traveler, one has to acclamate and get accustomed to the standard procedures in other countries. This is the first and for most. Safety is a grand concern being abroad. This hotel, begins with safety. My party was greeted at the front door by " The Security Team". In other words if you do not belong there, what is your purpose here. That is a plus when you want to sleep in a safe environment. Check in was pleasant. Orquedy arranged a perfect cocktail while we waited for our rooms to be ready. Not only that she gave us constant feedback on the status of our rooms. I had the 19 floor assignment. Large room. Suitable for a King. Daily cleaning with good quality linen. The entire floor was quite with thick quality walls. No extra sounds were heard at bedtime. The breakfast buffet style was perfect. The rate was 24.00 USD. Definitely a grand price for the wide array of selection to choose from. Fresh fruit to made to order omelettes. The restaurant inside the hotel were immaculate. Beautiful prepared gourmet dinner with trained waitstaff of a 5 star restaurant in NYC. This hotel is near the water. Day time is beautiful. However, the night is perfect light show of a big city. Checking out was awesome. Detailed billing was offered and accepted. The security team was still in order. This hotel exceeded in my expectations and gave made my experience here perfect. In conclusion, the excellent experience "Starts at the Front Desk". Orquedy spent a lot of time and energy to stand behind a commitment to provide an excellent experience.

COURTNEY WILLIAMS04-10-22

Good experience

Everything was great!! The service at front desk , staff , breakfast, I highly recomended this hotel.

MILVIA USECHE02-10-22

Checking out the city together

Came to Santo Domingo to check out what the city has to offer. We have been invited by our friends and family to come hang out and do business in the city and province.

EARL GRANT28-09-22

Dissapointing

For 143$ per overnight stay I have expected different service and a better room than what we got.

GABRIELA CRISTINA FLEISCHER27-09-22

Awesome Experience!!!

Very friendly staff, helpful and professional...

MAURICIO MENDEZ13-09-22

Thank you

Thank you

LOUISE BLAND12-09-22

Amazing view, friendly smiles, terrific service

A fantastic location, and a very inspirational view (an important attribute for me). I love Filigrana Restaurant, the flavors of the food, the music, and of course the employee's attention to the details. The living room on the first floor was a suitable place for me to work while I was waiting for my transportation service.

BREDA GINES07-09-22

Making you feel at home

The overall atmosphere in the hotel was great, the staffs were friendly and helpful

ABNER DIEUJUSTE07-09-22

So far so good

Room service was so last

ANGEL TOBAR06-09-22

Hotel review

The hotel is good breakfast was great and also the service there the water issue was embarrassing since the toilet was used and after checking out the extra charge for the parking was another issue since is that about the money but about not explaining the charge on your web when making the reservation

JORGE GARCIA06-09-22

Summer Va Ca

My vacation was great. The pool was crystal clear. The food was good and I just relaxed.

GERALD HENSON06-09-22

Very satisfied

I enjoyed my stay!

EDISON JACKSON23-08-22

Excelent alls

We have existed because the stay was beautiful

MANUEL SANTANA23-08-22

Weekend stay

The hotel overall was okay but my room was very outdated. The cleanest of the room was okay but it smelled damp. AC works but when I tried to get room colder temp did not change. The workers are very helpful and are always in a good mood. The location of the hotel is very good, its right by the malecon.

WENDY CUEVAS22-08-22

Catalonia.

I have stayed 4 times at this location and I have to say that for the price you pay this hotel so not good. I asked for towels I got 2 towels mini bar closed asked to open and nothing ice mechan no ice due to cover there’s no restrictions. Then you ask for ice and it took one hour for the ice to come.

FRANCYS PEREZ22-08-22

Great hotel but…

The hotel is pretty and clean. The personnel in the restaurants and front desk were excellent. The food was delicious. But when I was in the room a person of room service call in the door. I lasted to open, and the person opened the door without my permission. It’s an invasion to my privacy. I felt so bad.

ROSA M RIOS BRENES22-08-22