Exceptional service

Staff couldn’t not have been nicer and more helpful

IAN JAMES MACRAE31-05-21

Hotel Catalonia. Great location amazing staff

I travel extensively and rarely write reviews but on this occasion I feel I must make an exception. Due to a mix up with a booking at another hotel we were taken in like a couple of strays. The hotel is located off a quiet square about a 10 minute walk from the picturesque river. Room 217 was far enough away from the lifts to not hear any noise and there was minimal noise from street level, although due to Covid everything closes at 22:30. Nearest metro station was about 10 minutes away, but the centre was a similar distance. Rooms were very clean and breakfast varied and plentiful. Special mention must go to the hotel staff who were amazing. Extremely helpful to the point of being above and beyond. Hotel manager must be very proud to have a group of staff of that calibre Would definitely stay again

CLARKE CLARKE31-05-21

Nice hotel

We enjoyed the stay. Clean comfortable room.

Richard Stein24-05-21

Fabulous

Hotel was amazing, great bed, big pillows, good size room. Friendly and helpful staff. Close to everything! Would stay again. Our dog was spoilt, with bowls and a lovely bed!

ANITA ELIZABETH CLARK18-11-20

Excellent service, lovely hotel

This was a treat to myself after a hard 6 months at work (in the NHS). I was given a larger room with a terrace. The room was gorgeous, toiletries lovely, comfy bed and lovely terrace. I booked a spa and massage which was also really good value. The staff were very accommodating and I would definitely stay in this hotel or use this company again. Thank you

SUSAN HUNTER23-10-20

Perfect stay in the heart of Porto

I had a great time staying at your hotel. Because I was travelling alone with the sole purpose of relaxing, it was extremely important for me to have a comfortable environment. The hotel exceeded my expectations. With the room amenities, ambience, to channels for entertainment on the TV, to a very warm, welcoming and helpful staff, I will stay with you again for sure. The location was also superb. I could be basically anywhere within a few minutes. All in all, I'm very satisfied with my choice.

ASHNA SIROHI19-10-20

Estancia agradable

Todo bastante bien, perro considero el desayuno caro

LUCIANA MENDES03-10-20

Lovely clean hotel but poor breakfast

Very clean hotel however need more staff on at breakfast!! They tell you to book so we booked at half 9, yet couldn't even get any food until 10 as the staff went table by table escorting you to the buffet where they picked the food. Understood the reason due to Covid but shouldn't tell us to book a time and then not get served until half an hour later. Need more staff serving.

JATTS WATTS28-09-20

Brilliant hotel in Central Porto

Great location & the staff were very helpful. The bartenders were amazing!

ARIANNA ISABELLA PLACIDI19-09-20

Perfect in every way

The highlight of our stay was absolutely Daniella from Reception who couldn’t do enough for us. She welcomed us warmly and made a big fuss of our dog who was also travelling with us. She also helped me with some admin I needed and just generally couldn’t have been more helpful. Our room was spacious, modern, clean and comfortable but also had a gorgeous view of the pool.

VICTORIA REED08-09-20

Perfect stay

Myself and my daughter booked a last minute break to Porto. This hotel was fabulous. The staff were very helpful, the hotel clean and everyone wore face masks inside. The garden and pool area are delightful, the garden area having sun most of the day. The drinks are reasonably priced. The rooms are modern and very comfortable and included a free safety deposit box. The hotel is perfectly positioned to visit the town and the river area. It is literally a few steps away from a lovely rooftop bar. If you are considering this hotel then book it, you won’t be disappointed.

GAYNOR SUZANNE MILLER31-08-20