Second stay

This is the second time I have stayed at this hotel. I have always found the receptionist to be polite and helpful

JANE KAY MARCIA BAYNTUN03-05-22

Good service

I was upgraded to a executive floor (with Nespresso machine) upon check-in but later found out the window was faulty ( facing square so noisy). Cesar (front desk) moved me to the 4th floor and I asked to bring the Expresso machine with me since I had bought extra capsules from Nespresso in Arenas. I have to commend Cesar who was service oriented and agreeable but his supervisor ( elder lady) was grumpy and always negative. Finally, she relented but as a face of hotel being on front desk, she gives a bad perception. I am thankful for the Nespresso machine.

KEAN HUI TAN03-05-22

Excellent location

Our booking was changed from Hotel Roma to Hotel Barcelona. It turned out to be a good change. Only the room we booked was a family room with 3 beds and now we had a sleeping couch.

Danielle Remmerswaal03-05-22

Great location Clean Friendly stafff

Would definitely recommend

PATRICIA LAMANTIA25-04-22

Outstanding Stay

The hotel was beautiful and centrally located. We had great customer service and really appreciated the helpfulness of the entire staff. Will stay again!

BRYAN JACOB20-04-22

Highly recommended

Beautiful hotel Great location The service is generous warmly recommended

YONATAN HAIN19-04-22

Barcelona visit

I have stayed at this hotel before and rated it excellent but this time due to a couple of incidents I can only mark it Average. I questioned the rules on mask-wearing within the hotel as the night I arrived I observed a group of about 30 people, checking in, not wearing masks and they were then trying to enter the lifts when other people, wearing masks, were already in them. I received an answer to my e-mail, that masks had to be worn in all areas of the hotel but did not receive a response when I advised of the above scenario. I was also disappointed that, despite the opening hours of the gourmet corner and bar being advertised as open until midnight, that on the 4th night of my stay I was informed on arrival at 9pm that the bar was closing in 10 minutes due to a special function being held elsewhere in the hotel that night. I was told that I could take my drink out to the seating area outside but unfortunately, due to a back problem, i had already found those chairs uncomfortable. I did go to Reception and ask to speak to a Duty Manager and was told no-one was available. Christina, who overheard this, came forward and introduced herself as the Check-In Manager and asked if she could help. Unfortunately, she took the brunt of my dissatisfaction over both the bar closure and the non-wearing of masks but dealt with me very professionally and offered a free breakfast the following morning by way of apology.

PETER MACGREGOR05-04-22

A beautiful hotel

A beautiful hotel in a perfect location. Metro and bus links within one minutes walk. My room was clean and spacious with a comfortable bed. The facilities in the hotel are second to none. The rooftop pool and seating area has excellent views over the city. The staff are very friendly and welcoming. I would definitely recommend this hotel to anyone looking to stay in Barcelona. I will be staying here on my next next visit.

PAUL JONES JONES05-04-22

Elegant Surprise

Last minute booking and had no expectations of such a great result. Iconic, great location and staff was incredibly helpful when I arrived at 1am.

MARK LOEHR14-03-22

Lovely Stay at The Catalonia Barcelona Plaza

Starting with Cristina at the front desk, she deserves an award for Customer service and so does the rest of staff. They are knowledgeable and extremely helpful about everything, Breakfast was amazing and so was the food.

GUAROA ASENCIO14-03-22

First visit, would recommend

Friendly staff, nice sized room, no problems during my weeks stay

ROBERT MOFFAT07-03-22

MWC22 stay

Exorbitant price for small room

TRUNG NGUYEN07-03-22

Average hotel

The staff were very friendly and professional The hotel doesn’t run AC in winter yet my room was very hot and I had to open the window but it was very noisy due to the traffic and car horns. I would not stay again during the winter

GREGORY WILLIS04-03-22

Barcelona

The hotel is an amazing location and the staff are always helpful. I would recommend a visit to this hotel.

JOHN CHARLES REES15-02-22

Great value and convenient

I like very much the experience and the convenience

JORGE ALFREDO RINCON05-02-22

Central and Comfortable

Ideally located for rail station and bus to airport.

RONALD GRAY17-12-21

Mi estancia en Barcelona

Regular

LUIS ALFREDO MARTINEZ PUEYO22-11-21

Mi estancia en Barcelona

Regular

LUIS ALFREDO MARTINEZ PUEYO22-11-21

Great Stay- Terrible Rooms Service

I really enjoyed my room but I came for a business trip and wanted to eat in the privacy of my own room. I was tired and hungry and ordered room service. I was very annoyed and disappointed that the pizza was worse than a frozen pizza from a grocery store. The bread tasted old, smelled funny and the cheese didn't look like cheese. Its ok if its a frozen pizza to be put in the oven but it should taste better. It was not worth the 15 Euros and I was still hungry in the end. I am glad that I ordered a salad to go with it.

ADRIANA WEISENBACH25-10-21

Very good

All good. Helpful staff and good breakfast. My only observation is trying to make sure non-smokers don’t get allocatedrooms where a previous occupant has smoked.

JASON SPENCER COON11-10-21

Excelente hotel

Volvería a llegar ahi

RAMBERTO RUVALCABA CASILLAS09-10-21

Excelent at all!

Servizio cortese e disponibile, la pulizia delle camere è impeccabile (con servizio di pulizia giornaliero). Lounge bar sul roof top, con vista mozzafiato. Rapporto qualitá/prezzo veramente eccellente. Insonorizzazione della camera con vista piazza, incredibile (non si sentiva nulla). Voto 10!

SARA PICCIONI05-10-21

It has been an excellent stay!

We had a really great time at the amazing Catalonia Barcelona Plaza! A free upgrade, great location, lovely rooftop terrace and very friendly staff. Absolutely nothing to complain about. We will definitely come back. Maybe already in March!

RIK LAURENS DANIELLE VAN REIJSEN17-09-21

Exelente

Tido muy bien organizado,el check in y el Out muy rapido,muy buena la limpieza y las habitaciones con muy buen confort.

ERICK MENDEZ04-08-21

Plaza España

Front desk service was excellent. They were friendly, informative and very professional Our room, room 640, had a beautiful view. The bed was clean, confortable and very spacious. However, the cleanliness and the upkeep was less than acceptable. The ceiling above the bathroom needed painting. The drain stop on the bidee was stuck, therefore it was impossible to drain... basically unusable. Both of the windows in the bedroom were so dirty that we had to request they be cleaned upon check-in. The first thing we were drawn to was the view, but the dirty windows made a poor first impression. The breakfast and drinks at the breakfasts hall were excellent and the servers there were helpful. however, the woman who greeted us and who took our room information on July 14, was not very pleasant and she seemed overwhelmed, unwelcoming and stressed, once again, making a poor first impression on our breakfast experience.

DANIEL LUIS ARREGUIN16-07-21