Good, Bad and Ugly

Second stay over a period of 2 months in April 2021 and May 2021 (Last stay in 2020 was several days before COVID shut down the island). As this was our first trip anywhere post-COVID, I appreciated the precautions the hotel is taking. Check-in has ALWAYS been a problem with this hotel. Upgraded preferred rooms are delightful particularly when I look back over past trips. Our maid service in April was ok, although we had to call for robes. Service in May was abysmal (not just the lack or robes but several days no clean towels and twice no cups for morning coffee!) And just try getting cups at 6:30 am. Finally Taino staff took pity on me and lent me some plastic drink glasses. Truly memorable were the Animation staff (Carlos and Elliott in particular, the gentleman who makes the pizza at Sorrento and several of the bartenders (particularly the lady at the white beach house who was shifted to Merengue when beach house shut down for floor refinishing), the other gurl at Merengue and Nestor. Covid testing was quick and a wonderful amenity. Guest service staff Reyna lives up to her name (queen) and is a remarkable employee. Grounds are beautiful and well-maintained. The only true negatives have to do with Taino—not the staff or the food—but rather some disturbing practices that have been instituted. The lower sitting areas near the exterior were repeatedly closed on our recent trip. And as the oscillating fans and ceiling fans were not on, it was hot and uncomfortable. Also, no nutella in sight anywhere despite being always previously offered. No nutella at crepe station either. White beach restaurant food is (and has always been) hit or miss. No avocados for the salmon/avocado bagels! Love the property especially the beach and pool so it is easy to overlook the shortcomings (and hopefully these will be rectified by more customer service training and more staff as more facilities are reopened).

JANICE ROBERTSON28-05-21

Muy buena experiencia.

Nos encantó el hotel a toda la familia. Fuimos a celebrar el cumpleaños #11 de mi hija y todo estuvo excelente. Todo el personal del hotel súper amable y atentos a cualquier necesidad. Muchas gracias.

DICXIANA MERCEDES AGUASVIVAS FAJARDO19-05-21

Highly Recommend

It was beautiful, modern, and well maintained. There was plenty to see and do. The food and beverages were excellent.

SEAN BARRY COLLINS07-05-21

Un buen lugar para descansar

Un espacio cómodo y súper tranquilo.

MARIA ANSELMA SANTOS07-05-21

Great stay!

We enjoyed our stay at Catalonia Gran Dominicus and look forward to our next visit. The beach is perfection. Great food everywhere.

PATRICK ERNESTO MARTINEZ22-04-21

Review

I enjoyed my stay very much! Everyone was pleasant and helpful.... the restaurants were great!

DIANE LUCIA MC CARTHY17-04-21

2021 April

Beautiful grounds. Concierge was great. The front desk was always tediously slow. The food was below quality that I would have expected

BRIAN MC CALL31-03-21

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CHARLES ZAPATA III07-03-21

Most fum ever

Simply the best, all inclusive experience I've had.

RUSSELL GERARD MOLER25-02-21

Beautiful hotel with even better beach!

It's all about the beach for us. La Romana is amazing. Catalonia sits on a beautiful beach. Also, the rooms, the service, and the a la carte restaurant food was very good. Carlos and the rest of the entertainment staff were super friendly to our children and us. Beach volleyball everyday at 11AM was fun. Overall, excellent experience.

, DMITRY STROK16-02-21

Excelente

Su personal muy atento muy bonita y buena experiencia gracias

LUIS ANTONIO ORTIZ OIRTIZ08-02-21

Muy buena

Es buen hotel y con muy buen trato

ANA MARIA ATAIDE01-02-21

First Time in La Romana

Beautiful resort, great food, great drinks and everyone was so nice. We will be back.

Karl Norheim29-12-20

Great

Food need more variety

LUIZA ALTMAN21-12-20

great service

We came for the very attractive price during the pandemic and offseason. We found the resort to be very pleasant. Overall, the resort was a beautiful place to take a stroll, fabulous beach, pleasant pool and very comfortable room.

DOUGLAS KENNETH PARKER02-12-20

Beautiful beach!

My husband and I spent the week at Catalonia Gran Dominicus. What a beautiful resort. The beach was perfect. We had a wonderful time.

JOANNA LAUREN CARLONI20-11-20

AMAZING STAY!

From the moment we arrived we felt VERY welcomed. Check-in was easy and quick. A gentleman by the name of Jose helped us with our bags and walked us to our room, I would really like to take a moment to express our sincere gratitude to Jose, he was such great help throughout our entire stay, helping us many times with any and all questions or requests we had. He deserved to be recognized for his outstanding customer service and his warm personality and willingness to help in any way he can. I would also like to thank Francisca from the bar, what an amazing bartender!! Always went out of her to make sure we were taken care of!! Animation team was GREAT! I don't know their names but the ones we met were awesome! The hotel in general was very nice, our room was nice and spacious, beach was beautiful, we really enjoyed the food. We don't have anything negative to say. Thank you for a wonderful stay!

paola morales12-11-20

Exactly what we needed

This hotel has the most amazing service and staff. They always made sure everyone was having a good time and was taken care of. It was also incredibly clean and we felt very safe during COVID-19, thank you to all the hard working staff that work here. We had an incredible experience and will be returning soon!

VANESSA MADELINE FONTI11-11-20