Happy place

second time this year every think was great food was good as all ways only a little problem in the adult swimming pool the hand rail is really wobbly need to hold it for my wife to be able in or out every think else was so fantastic

JAMES WILLIAM HARDY08-06-23

Simon & Mandy

We have been to the hotel a number of times. We like it, and always have a nice holiday experience here. All the staff are so nice. The restaurant is run very well, with lots of capacity, so no long queues like at many hotels we have been to in the past. We like that there are lots of terrace locations so you can always find a nice quite place to relax, with also the option of the adults infinity pool area if you want a quite day to read or relax. We like the introduction of 'No smoking' to some areas and tables, this has made for a much improved and nicer experience. I especially like it that Paddle tennis is one of the sports activities, and also green bowls and curling - great! It would be a good addition if one of the Table-tennis tables could be inside (there could be space near the gym), as lots of people like to play, but can't when it's windy (which is often!). Really look forward to our holidays at this hotel, - always a great time and great value for money. Thankyou, Simon & Mandy.

SIMON HUDSON14-05-23

Bathed in sunshine

We had a lovely 10 days at Punta del Rey and experienced polite friendly staff who provided excellent food and entertainments during the day and at night. Well worth the stay in all respects. We would certainly return again as the cost was very economic for a 4 star hotel.

PAUL BARNETT08-05-23

Staff

We have had a great holiday We are grateful for reception staff helping us with the loss of my wallet Thanks for your attention and I’m hoping it may be handed in Eg David

DAVID SAMUEL EDWARDS24-04-23

Jim and Lorraine

Been many times still enjoy it good value l think the infinity pool should have no activity as it is supposed to be a chill out pool apart from that still good value

JAMES RICHARD GALLAGHER13-04-23

Brillent holiday at Punta del Rey

loverly Staff very helpful and friendly excellent food lovely clean rooms with TV and good reception. very relaxing stay

CARMEN ANN WALSH28-03-23

A Family Hotels in Prime Position

We had a great weekend at this hotel, everything was excellent. Friendly staff, food, entertainment. Room was comfortable, nice size with balcony, beds extremely comfortable. Highly recommended.

STUART ERNEST28-03-23

Birthday Getaway

Overall a good time but the hotel needs renovation. It is long past it’s prime.

RICHARD STEIN24-03-23

Another wonderful stay

Always enjoy our holidays to Punta Del Rey. Friendly staff, amazing food, great entertainment. Love every second and I can't wait to get back there again

DEBRAH TRACY PILGRIM20-03-23

Punta del rey

Pleasant enough, friendly, helpful staff, the location of Las Caletillas is not great, nothing much around the hotel, but Candelaria, the next town south is well worth a visit. Food at the hotel is good, with a wide range of different cuisines, but invariably is less than hot. The all-inclusive drinks options are not brilliant, but certainly plentiful. We found the ShowBar entertainment in general quite poor during the week we were there.

SUSAN SEAR10-03-23

Another Great Stay !!

This is our 6th return to Punta Del Rey and each time we go we are NEVER dissapopointed. The staff are fantastic (in particular Simona in the restaurant). The food is just awesome with something for everyone every time you visit the buffet restaurant for a meal. Everywhere is cleened to the higest standards and any issues are always dealt with propmtly without fuss !! This is by no means a 5 star hotel, but what it is is excellent value for money !!

ANDREW PATTEN06-03-23

Good value but some aspects need improving

A good value package, but some faults need improving. Wardrobe door missing in our room. Renovated bathroom not done well. Too many smokers around the pool. Evening entertainment did not start on time. Disco beat and bingo annoying and too loud. Orange juice at breakfast very poor quality. Food sometimes not hot enough and quality of meat and fish not excellent. (Too fatty, too many bones). Lifts old and small.

JOHN FLETT24-02-23

Punta Del Rey

Good value for money, staff excellent. A couple of gripes. In the dining room all the vegetables where always covered in garlic. I cant stand garlic, so didnt eat veg for 5 days. Please leave the veg alone! Another issue, was sometimes the poolside bar was very busy, so needed two staff, not one.

SUSAN ELAINE WOLFENDALE13-02-23

why we went

We returned to this hotel after having 2 very good holidays there in the past. What was very disappointing was the solarium was closed off unless you paid extra! We have had one excellent holiday a few years ago when the solarium was the highlight, along with the food and the welcoming staff. We booked this not realising we would indeed be banned from using, what was, a massive part of our previous holidays. The latest being last September when we 'put up with' the solarium being expanded and updated, which was necessary, and thus decided to return for 11 nights over Jan/Feb to experience, what we hoped, was 'the finished article'. BUT we never even 'got a look' even after attempting to ask the Management to pay the upgrade because the hotel was full. We have left with so much disappointment it is unreal - the Management must be 'under instruction' to not be allowed to give permission to the 'ordinary clientele' to even have a look round, because I asked to be upgraded and pay the difference after the disappointment of this, and even not getting our email requested room view (which they said they had not received even though TUI said they had been sent our request). This is obviously the company strategy and ignorant of many many returning holidaymakers requests and past experience and is a SHAME :-(

KEVAN FRANK FOSTER08-02-23

Winter break

The hotel was very clean and the staff very friendly and polite. The food was well cooked varied and well presented and the entertainment the best in any Hotel I have been to. There was no kettle or fridge and the safety deposit box cost 36 euro's I was told I could these by upgrading to a premier room for 25 euro's per night 350 euro's total for items I regard as standard having travaled all inclusive in a number of countries for the last twenty years.

STEPHEN PENDRICH31-01-23

Another Great Stay

We come here at least once a year, Yes it's that good ( for us } The staff are like coming back to old friends, the location has everything we want, Nice quiet, no Linekers bars or anything like that. There's a paddle tennis sport club belonging to the hotel over the road. We love watching the matches but I'm not sure about the rules, plus having put the half century behind me years ago I can't find the Veterans night. The nightly entertainment is great there's either a show in the main room or a party outside or a bar and quiet places to be out of the way. The food is great, that;s one of the reasons we come back time after time I don't think we've ever come across something we don't like. Mind you the rice on Hindu night could do with less fruit and nuts in it. As General Macarthur said " I will return."

PAUL AUSTIN20-01-23

Enjoyable

We have been retuning here for Christmas for last 5 years, Lovely staff , always there to help and friendly. I was put into a room with a closed balcony but reception staff moved our rooms following day with no trouble, Yes the standard rooms are a bit tired , but there very clean and your not living in them all day & night. The hotel is situated in a quiet area and not suitable for young groups which was a nightmare with the noise through the early hours, but appreciate this is the tour operators that should be informing young groups. The walk across the sea front to Candelaria is lovely, and lots of local bars on the way to stop for a beer and some tapas. Food is good and one of the best hotels for choice and served hot , although I was disappointed this year that the Christmas Day gala dinner had moved to lunch time with no notice , so we actually missed it, which I wouldn’t be happy having Christmas dinner in beach wear. The new year gala dinner was amazing as usual and the restaurant staff work so hard to make it special. Rocky and Simone are absolutely lovely, always make time to chat. entertainment has been the same for last few years but I’m still happy to have some form of entertainment. My only gripe is lack of toilets in the hotel, to walk down two flights of stairs from the show bar is painfull. But overall great value and I will be returning for Christmas 2023. Thank-you punta del ray

DAVID GEORGE SKARRATT14-01-23

Holiday

Lovely Hotel and the staff are very friendly too. Great food and drink.

ROSEMARY HUGHES12-01-23

Lots of popular amenities, just not the ones important to us.

Lots of amenities most travelers enjoy. The facility was nice and had lots to offer, but we spent little time there.

G MEYER02-01-23

Dec 6

Overal a good holiday with good food and entertainment.

MARTIN DENNIS ABRAHAMS20-12-22

Annual Pre Christmas Break

Once again I can't believe how well the staff are at this hotel. Yes the hotel is old but kept immaculate, no excessive queues at bars and the restaurant is run like clockwork, with an excellent choice of meals. Special mention to the loverly young lady who welcomed you on entry, always very pleasant and made time to chat before being directed to table.Rooms again adequate and been redecorated. Shame about the solarium being only for premier room guests I think this is a backward step. However the infinity adults pool is great and heated.Only negative is smokers who don't use designated areas. Will be booking again for next year.

MICHAEL KAVANAGH14-12-22

Winter holiday

Good hotel good food and staff good entertainment

VICTOR EMMANUEL HARRISON13-12-22

People

Enjoyed my stay at punts del Rey helpful staff lovely food rooms nice and clean good entertainment met some great friends and special thanks to Aaron and bea edris for the laughs and fun with the games and entertainment will be back see you all soon

DENNIS BENNETT08-11-22