privileged maroma

Catalonia Couples Connection

Great experience in a wonderful atmosphere with good service and great food!

YVONNE HENRY12-08-19

Nice escape

The hotel layout was different then other hotels/resorts we’ve stayed at, it was full of greenery and so much life. We enjoyed being privileged guests and being closer to the beach and pool area. The BLoved a la carte restaurant was a lovely surprise for breakfast and lunches. We enjoyed the Grill and Italian restaurant, great food and great service. Ayumi, the Japanese restaurant was a disappointment with the tasteless sushi not what we expected but the staff was always friendly and went out of their way to better serve you. The Tapas restaurant had some good dishes but no tapas, hence the name and some not so good dishes. The hostess was rude from the get go due to us not having our dinner slip and the staff there seemed miserable, we did not enjoy our dinner mostly due to the vibe and environment. The rooms were decently sized and our private patio was a nice touch for morning views. The beach was full of seaweed so we didn't get to enjoy it as much as we would’ve liked to but that’s nature. The pool area was big and had ongoing entertainment as well as plenty spots nearby to grab a bite like the Taco and hot dog truck as well as the Crepes spot. Their nightly shows were ok, and made the time go by. Overall it was a pleasent stay.

ALBERTO MARTINEZ12-08-19

okay

okay

NINA MARIE GONZALEZ12-08-19

Amazing Stay

Everything about the stay was near enough perfect. The hotel, food, drinks, location, atmosphere and most importantly, the hotel staff completely exceeded expectations. The staff made you feel at home and safe which was our main concern as this was our first time travelling to Mexico. Thanks to their hospitality, our worries about the trip were alleviated instantly. The resort itself is beautiful and is always kept immaculate. The walk from the reception to the pool was always a delight and the friendly coatis definitely had added to the great atmosphere. We will definitely be back again soon

RAJWINDER HAYER11-08-19

Catalonia Playa Maroma stay over review from Patel Family

Great place to stay. Wonderful staff and services. Very reasonable cost and quite an atmosphere and clean rooms.

Patel Mousami10-08-19

Catalonia Playa Maroma Experience

After working hard , rushing, hustling all year my family desperately needed some Zen time. Catalonia delivered exactly that. A last minute trip turned out to be one of the best. The lush grounds , beautiful pool, breathtaking beaches , gave us the chance to recharge reconnect and enjoy each other’s time. The staff are wonderful and attentive.Thank you Catalonia

SENOL BOLUK10-08-19

Very good service

We came to your resort with 4 children and we enjoyed our stay.

MARTIN PICARD08-08-19

Beautiful place and helpful staff

My friend and I stayed here got 4 nights in July and had a wonderful time. I really appreciated the upgrade that came with free minibar and a fruit plate, the beach, and the closeness of the room to the pool. The beds were very comfortable, the toiletries were nice, and the staff was friendly and helpful. They worked so hard to decrease the seaweed, it looked like intense labor. On our last night we got a towel heart and flower petals on the bed! That was such a beautiful touch, I've never head that before. The included drinks were good, better variety than other resorts I've stayed at. The food was good, but I really wish blue cheese and eggs Benedict had been an option at breakfast, but that's just me. The lack of strong AC in the dining room was not a problem, I was worried about that but it stayed cool. The coati roaming the grounds are so cute! Also, parking was very easy, if you have a car just pull it in to the lot. The only negative about staying here is that it is between PDC and Cancun. Some people like that, but I prefer farther away, going anywhere involved a lot of traffic, but of course that's not the resorts fault.

Bonk Mary06-08-19

My review

Staff was excellent!! One person at Adelita had a bit of an attitude and when I overheard him talking about me and engaged with him, after his shock of me knowing what he was complaining about, I think he felt bad and tried to reconcile and it was no big deal. Other than that, the people there were amazing. Saaid, Jorge, Armando the list goes on and on. They would remember us, joke with you and take care of you. Very much appreciated! Armando at the Tuscan restaurant was first-class! Honestly, I was surprised how nice the room was. I was expecting more of an outdated room and bathroom. The bed was very comfortable! The only thing I wish existed was getting a bucket of beers and some chips and salsa on the beach. Have had that before and really missed it here.

TYLER MCGAULEY05-08-19

good

tout était très bien mis à part notre check in , une heure pour un check in.... de plus beaucoup de problème avec les chambres, nous sommes arrivés dans notre chambre mais celle ci était déjà occupée...donc de nouveau repartir à la réception. Des gens sont entrés dans notre notre chambre.. donc gros problème avec les cartes. ensuite nos cartes furent désactivées... quand on appelle la réception, pour différentes choses, on nous dit qu'on envoie quelqu'un mais personne ne vient, donc très frustrant!!!! on est obligé de se déplacer à la réception

VALERIE BOTTEAUX05-08-19

Birthday Bash

I traveled to Mexico with my fiancé and 4 friends, to celebrate 3 birthdays. We decided on Catalonia , based on the good reviews and pictures. Overall, the resort was beautiful. Many different food options and great service . The pool was a good size and there were always chairs available . My favorite part was the coffee cafe that was included in the all inclusive rate . We drank coffee at the cafe everyday. I would definitely visit again and would recommended to a friend!

Brittany Wood05-08-19

Fabulous Place to stay

Staff were amazing, all pleasant & professional, many went out of there way to ensure impeccable service. Rooms clean & comfortable. Food delicious & catered very well to GF diet.

Samantha Oswald Barnes05-08-19

Wonderful Place!

Catalonia is an amazing hotel! The scenery is beautiful, and the service there was amazing! We went there for my fiancee's birthday, and had an outstanding time. If you aren't an Exclusive Member, you wont have access to certain brands of alcohol like Jack Daniels. Otherwise, this place was great! Definitely somewhere I would visit again!

ADRIAN JARROD STEWART04-08-19

Great Resort

I had a great time at the Catalonia Playa Maroma. The resort is beautiful. It’s very nature friendly with Coati and other wildlife walking out and about. Everything is super clean. The buffet and restaurants were amazing. There is always something new to eat (great variety) and the food was very delicious. The staff was amazing also. Everyone is super friendly and helpful. There are many activities to do everyday. Last but not least the pools and beaches were great. Only issue was that there was a lot of seaweed, but they made sure to clean it everyday so honestly it wasn’t that big of a deal. Everything was fantastic. I will definitely return here.

NATALIE ANN GOLDSTEIN04-08-19

Family vacation

Very friendly staff. Attends to our needs in a timely manner. Facility was clean and the grounds were well kept.

GERALDINE JAVIER04-08-19

Awesome

My boyfriend and I had an amazing experience. Everyone was super friendly and we met new couples . We enjoyed the pool , swim up bar , buffet , and the dinner on the beach. Our only negative is that we wish there was an adults only pool and some of the food options were just “ok” nothing to brag about But overall we had a great experience and would likely return and recommend to others ! Very family friendly . If you’re looking for a major party place this may not be your best option

BRIANA JONES04-08-19

Good but could have been great

Very disappointing that I got no support from you when it came to me being tricked into paying $600 To activity group. I went to your front desk and was told nothing you could do. The service people were awesome. Terrible do deal with people wanting us to sign up to privilege level over and over. People continue to chase you even after you say no.

JUAN ROSALES04-08-19

Ok

Ok

JOSE SALAISES04-08-19

Very nice atmosphere

The place is average size. The rooms are very spacious. The food is ok. The drinks are strong. The entretainment team are amazing. The people are very kind and polite. The resort set up at first felt a bit in the jungle, but then I really enjoyed the walks on the long avenue. The avenue has some bench’s where you can sit and relax listening to the soft music and absorbing the animals. Yes there are many little animals in the middle of the woods which makes you more in contact with the nature . They are harmless. Don’t worry . The pool is ok. The water was too warm. The beach is very pretty but the seaweed kills it. If you looking for a luxurious place. This is not the place. But if you looking for a relaxing and been in contact with the nature, then this is the place for you. I would go back if the price is right . Enjoy the nice atmosphere

GRACA MARIA SANTOS03-08-19

EXCELENTE

VOLVEMOS

JOSUE CANALES TORRES03-08-19

Семейный отдых в июле

Сразу хочу отметить персонал отеля, все очень доброжелательные и приветливые! Территория отеля похожа на заповедник, очень много зелени и забавных зверьков - коати (разновидность носух), зайцы агути и игуаны. Их появление на дорожках вызывает восторг не только у детей, но и у взрослых! Номер хороший, в мексиканском стиле, но отдельные предметы мебели уже требует реновации. Некоторые номера уже полностью обновлены, так что тенденция хорошая. Единственным минусом нашего прибывания в отеле было море, за все 8 дней мы смогли спокойно купаться всего раз, так как очень много водорослей. Детям это не нравится. Песок на пляже белый и мелкий, но вот водоросли портят всю картину. Может это сезонное явление? Мы так и не выяснили... Но в общем и целом - все было прекрасно. Еда вкусная и разнообразная.

Oxana Kalinina01-08-19

Great place all around

Beautiful resort; really nice personnel who took care of every request; beautiful beach; great food and many choices: huge buffet dining option with incredible selection, 4 nice restaurants specializing in Italian, Steak, and Mexican cuisine and then their 'signature' restaurant B-loved was also very nice with a more varied menu. Entertainment included evening shows (musicals), salsa dance party, pool Zumba-type class, kayaking, sailing, snorkeling. Lots of lounge chairs and cabanas (both on the beach and poolside). Not a stuffy resort, but had an International draw of some really classy people. We met people from the US, UK, Canada, Europe and Australia. I would definitely return.

DIANNA LICKTEIG JANSEN01-08-19

Great Place for Family Vacation

We've had great time staying in Catalonia Maroma. We've had little trouble checking in, but everything else went smoothly. Food was great, Buffet was always available to eat. Drinks were included in the All Inclusive Package. The place is safe, but is little distant from Playa del Carmen, $25 cab, 10 minutes each way to the city. The hotel was very clean and entertainment was on high level. Beach was clean, safe and with fast service for food and drinks.

ILIAN MECHKOV30-07-19

Great place

Had a great stay at Catalonia playa maroma. Lovely staff, great animation team, very professional and great dancers when doing evening entertainment. All staff were friendly and pleasant and very hardworking. Loved the 'zen ' of the place. The wildlife and natural beauty of a very well run and welcoming complex. Wanted to stay longer .

ANITA GAUCAS30-07-19